T H T Ltd

In the past 3 months I have had an awkward leak investigated and repaired, new boiler, 3 new radiators and a partial bathroom refurbishment. All work carried out to high standard, tradesmen polite and professional, communication was excellent, and regular visits from Tom from planning stage to completion. Couldn’t be happier to have found this company and will definitely use again.

Prompt, efficient service. Timescale as per schedule. Conscientious, tidy workers. Communication with the company is very good.

We got expert advice on how to convert our old bathroom to a room with a walk in shower. The room was completely stripped, re plastered and tiled with a shower tray, screen, and new basin unit. Work was completed to schedule and the end result is excellent. All the team were friendly and professional, and the firm told us when work was to start each day.

JUST BEFORE CHRISTMAS. No trouble, done the next day with a smile. Followed-up by a phone call to check all was still okay.

Refurbishment of 2 en-suites with new showers, flooring and shower boards fitted. Other work included replacement sink taps, outside tap and new stop cock to replace a leaking one Communication was very good and the en-route plumber was notified by text with real time tracker and arrival time. All waste was removed and tidyness was very good including carpet protectors fitted from the front door to the work site including stairs. The quality of the work was excellent with great attention to detail. Regular visits from Tom to make sure work was on schedule and checking we were happy with the work done. We wouldn't hesitate to recommend this company...10 out of 10 !!

Efficient, on time each day, friendly, good workmanship, well supervised, no mess. In short, A JOB WELL DONE.

My old bathroom fittings and tiles were completely removed and disposed of. Plastic floor coverings were used everywhere necessary to protect my carpets. I had communication each day of the work to tell me the arrival time of each worker. Aurimas, the main worker did the plumbing, fitted all the units, made shelves etc. He was so helpful, courteous, hard working and meticulous in all he did. A tiler, electrician and painter came and they were all excellent in doing their work and friendly and courteous. Tom who owns the company visited several times to monitor the work and trouble shoot. He noticed a small blemish on the shower tray , which I couldn’t see, and he arranged for a specialist company to come and fix it within 2 days. I had communication several times with Kayleigh who couldn’t have been more helpful. I am really delighted with my new bathroom, couldn’t be happier and so glad I chose THT to do the work. The cost was as the quote.

Replacement of a very hard to access tap was completed with no drama. The scheduled arrival time was cancelled on the day as there was an emergency call that took priority. The office were very quick to let me know (by phone, email and SMS) and offered a later appointment time (for the same day). Job was completed and everything was tidied up afterwards. Second time I have used this company and no real complaints.

I had some plumbing work done in my kitchen, Debs the lovely lady at customer service was kind and patient and even though I did not know the technical terms to describe the job, she understood immediately what need to be done. The plumbers who came were very punctual, polite and did the job very quickly. The workmanship was excellent and the price was also excellent. I would definitely use this company again in the future.

We received Excellent Service from the Engineer and Customer Care Team Highly recommend this company

Communication was straight forward via email and phone to book appointment time. Complicated by co-ordinating with a bricklayer but THT made this easy. Plumber was prompt, through, tidy and polite. I was really impressed by his work.

Excellent service as ever by THT. An efficient booking process, I was kept up to date with the arrival time of the plumber, and the tab was replaced quickly and at a good price. THT will always be my first choice for my plumbing needs.

Domestic non vented water system Pressure regulator and 2 pressure relief valves replaced. System replumbed to correct errors in the original installation. Plumber arrived as arranged and carried out the work with a minimum of fuss at a competitive price.

Tom really listened to what we were trying to fix, and came up with a great solution, and delivered it quickly and accurately - the team were a pleasure to have in our house.

As always, THT Plumbers provide an excellent service, CLean and tidy, with very good communication wrt timing (and any necessary updates) of visit.

Just moved into the property and found the electric shower was useless. THT came up with a great solution to run a mixer shower from the bath taps. It was a quick job done extremely professionally. Work was completed within 4 days from contacting them.

THT have recently carried out an extension to our property including inside and outside electrical work. We are so impressed with the final finish and the whole process was stress-free. We are so impressed with how THT communicated with us on a regular basis. All the tradespeople we spoke with where really personable and professional. It was an excellent experience.

Diagnosed a faulty old combi boiler and replaced very rapidly. Removed old one, altered pipework and fitted new one all between 9 am and 3 pm. Very clean job.

The team at THT are top notch. Work was carried out efficiently and there was no trace of mess left behind. From customer relations to engineers, everyone we dealt with were so professional and courteous- such a breath of fresh air compared to previous experiences. I wouldn't hesitate to recommend THT and will definitely be calling on the team again when needed.

I have had 4 radiators replaced. The work was completed in less than a day, to a high standard and all rubbish was removed and my house was left clean and tidy. They arrived on time and charged me the previously agreed price. Great. Am using them to replace my bathroom in January.

Two old showers completely removed and new trays, showers panels, shower units and doors fitted. Good team, clear communication and happy with the work. Really appreciated the advice and recommendations.

We had two showers redone as they were old and leaks were found in them. THT were on time and did the work to a very high standard, really pleased.

THT are a very reliable company. Fantastic service that has the right knowledge to carry out all aspects of the industry that we require. Polite and personal.

Superb standard of work with excellent attention to detail. Great communication while the work was being done, both to let us know when people were coming round and checking to make sure items were being fitted exactly how we wanted. The result is a 5 star hotel standard bathroom!

THT have carried out various works for us both domestically and for our businesses, and we have always been really happy with the work and communication from them. This experience was no different, we were concerned about a continuous gas smell coming from our (very old) cooker. We weren’t in a huge hurry as could cope without using it for a little while, but they phoned us back immediately with their safety advice and got to us first thing the next morning to inspect! Thankfully there was no leak detected after a really thorough check over of the cooker, the boiler and the pipe work. I felt horrible for calling them out, but was so thankful that they fit us in at this exceptionally busy time of year and were able to advise us and check for us so swiftly!! Thank you for the peace of mind and for your patience, kindness and most importantly your expertise. Also, the gas safe engineer from THT, arrived wearing his face covering and conducted a temperature check on me before entering, giving further peace of mind that they are conducting their extra COVID safety measures brilliantly and effectively! I highly recommend this wonderful team and local business!

This work was carried out in a rental property which, in the past, has been difficult to get fixed promptly. THT responded immediately, were helpful, fast, mindful of the current lockdown situation and two days after my initial contact had replaced the old electric shower with an exact match at a very reasonable cost. Throughout I was kept informed and was also asked if the work was to my satisfaction. Absolutely, I will go straight to them in the future.

We are absolutely delighted with our new wet room. We are also very impressed with the way in which THT communicated with us throughout the project and how very personable the whole team are.

A first class service. Very quick response as we had an emergency during the weekend. We have used this company before and know we can rely upon them. Would definitely recommend them.

Wonderful service, from booking and advice on the phone with the office to the team carrying out the repairs. They were clean and tidy and even wore shoe covers. The sign off forms were really helpful and being able to pay by card to the engineer was great.