Tile Energy Ltd

From design to completion Tile Energy have been professional and helpful. Problems were sorted out with the minimum of delay. I now have a high quality installation working perfectly.

I chose Tile Energy over two other companies because their response to any of my questions was much faster and more detailed than the others. Their price was competitive, not the lowest cost but I felt the best value for money in terms of my perceived impression of what after-sales support would be like. So far this has proved to be correct. During the commissioning process, a few problems were encountered but all were corrected. The installation plan went exactly according to schedule with very minimal disruption. They didn't try to sell me something I didn't want and were very honest in their assessment of what I wanted so overall I would recommend Tile Energy and give them a 5 Star Rating.

We contacted them in late January regarding the installation of solar panels. Someone rang us within 24 hours to arrange a time for an engineer to call us to discuss the project. He gave us a lot of useful info and by 7/2 we had signed the agreement and paid the third deposit. They then applied for the licence to go-ahead from the grid which we were warned would take about 8 weeks. In April they contacted us to say they had not had the response yet but could they install the panels as they had engineers available, we agreed, they were installed 25/4, they had to respond to the application on 3 May, rang us and they then returned to complete the installation on 5th May with the scaffolding being removed 2 days later. All the way through the project they did what they said they would on the day they said. The engineers were very nice and considerate. They gave us a great amount of information from the start and as soon as it was completed they provided certificate details of how we monitor the system. We were never left in the dark. The only hold up was due to the Electricity provider and this was largely due to the large number of applications going through due to the fuel price hike. We are so happy we used Tile Energy!

My Solar Edge panels x 16 & Zappi car charger were installed end of March 2022 and I am delighted! On average, so far my panels are producing 115KWH per week, I use about 60-70KWH per week. On a sunny day 24.5KWH, on a cloudy day the lowest they’ve produced is about 8KWH. They are great! From start to finish Leke was responsive to all my phone calls, my numerous questions, he explained everything in a non-patronising but clear way. He did not push, no hard selling at all. I obtained quotes from 2 other suppliers & I found Leke was the most straightforward, most clear. Once I made my mind up, it took me a year to decide, my panels were installed within the same month. Leke & his team coordinated everything so smoothly, scaffolding, delivery of panels/materials, installation & clear up. No hassle, no fuss. His electrician James & installers Simon & Kane were lovely, very efficient, but also a pleasure to have in my house. Genuinely nice gentlemen. Amazing 5* service all round, thank you Leke & team! I am highly recommending Tile Energy to all that ask about my solar panels.

Excellent advice and support from start to finish. Tile Energy staff, knowledgeable, proficient and helpful.

Leke and team were great. I spent a few months researching the solution that I wanted and Leke was really good at explaining the options available. The install of the panels was fast and in fact the tile energy team managed to improve the panel layout design so we would get an extra panel! There was a wait for the battery (due to supplier delays) but now we have the battery installed and everything is working file. Tile Energy are a great company to use, very reliable, competitive pricing and easy to deal with!

From the start we were given clear down-to-earth advice on the type of system that would be suitable for our house and quickly given a very competitive quotation. The quotation was very comprehensive and enabled us to understand the likely system output and confirm there would be no issues with planning permission etc. On the day of installation, the panels were installed quickly and efficiently on the roof followed by the cabling and inverter in the garage. The whole system is neat and tidy and was up running by early afternoon. Over the last few weeks, the system has performed faultlessly and has already produced 450 kWh. We are very pleased with the supplier and the system they installed.

From initial enquiry to completion of all works took less than 3 weeks. All members of staff that I dealt with were very efficient and friendly and Leke certainly knows his stuff. On the day my system was installed the team were very organised, very tidy and had finished by lunchtime. I have had no issues since but have had 2 follow-up calls to make sure I am happy and that I don’t have any questions. I would have no trouble in recommending this company to anyone thinking about solar panels for their home or business.

We were pleased with the advise given when considering options. The price was very competitive. The work was carried out to a good standard and on the date agreed. The people installing the panels were pleasant & helpful. A minor problem with the monitoring was sorted out a few days later.

I had a major problem with my PV system, birds had got under the panels and caused some major damage, broken cables etc. A rep. from TyleEnergy came along very quickly and confirmed what the fault was. I decided that the best option for me would be to replace the whole system. The company got back to me very quickly with a very good quote that I accepted. The problem first occurred in December 2020, they had the job completed with everything up and running before the end of January 2021. The company were a pleasure to deal with, very helpful, the installers were tidy, clean and very understanding. For my wife and myself it was an experience of goodwill and good business. I would not hesitate in recommending this company to anyone needing help with their PV system.