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Timber Windows (Southern) Ltd

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4.8

27 Reviews

About

With over 30 years' experience, Timber Windows of Horndean have not only grown as a business, but are also able to provide expertise, knowledge and service that you can rely on. We are proud of the quality of the products that we offer, and equally as important is the satisfaction of all of our customers.

From installations of doors and windows in modern properties to restoring period properties to their original features, when choosing windows or doors for your house, whether traditional, classic or contemporary, we have ideas and choices that will suit you. Although we specialise in timber, a variety of products are available; Aluminium, timber alternative or uPVC which are all unique in their own way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Conservatories

    • Hardwood conservatories and orangeries

Customer reviews

Reviews summary

4.8
27 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
My review
Customer Service
Quality
Value
Nothing but praise for the friendly, punctual, efficient, professional service we received. Communication was excellent throughout and the windows are a superb quality.
Danny, Hampshire15/11/2018
High quality product fitted perfectly.
Customer Service
Quality
Value
Excellent experience from original meeting to completion of work earlier than expected. Fitters expert at their job, personable, tidy and careful. Listened to my queries and resolved some unforeseen little problems. At the expensive end of the market but quality product worth the cost.
Janet, Hampshire30/10/2018
Prompt and professional
Customer Service
Quality
Value
Timber Windows replaced 2x5 sided bay windows over a period of 3 days. The fitters worked to a tight schedule and the work was completed on time. Every aspect of my dealings with Timber Windows has been extremely professional and helpful.
Mandy, Hampshire17/10/2018
Supply door
Customer Service
Quality
Value
New door installed at agreed price and agreed time. Excellent product standard and installation.
John, Hampshire25/09/2018
Prompt & professional
Customer Service
Quality
Value
Very prompt service - from visit to property, to receipt of quote, to installation. I am so proud of property now - best door on the development.
Pauline, West Sussex20/09/2018
at last!
Customer Service
Quality
Value
Excellent showroom in Winchester. Impressed with quality / build of advertised front doors. Very pricey, but we needed a 'bespoke' front door for our old cottage. We liked the range of designs and particularly liked the mid-blue colour. Salesperson stated that it would be fitted to the highest standards. Following our order (and lengthy wait, as it is made in Europe) the door was fitted. At the end of fitting I noticed a couple of deep scratches above the letterbox (possibly from the belt buckle of the fitter). The fitter used some spray and a lot of rubbing to remove the scratches. As a consequence, he took off the paint above the letterbox. Not a good start! He then tried to touch it up with the pots of paint provided. He then suggested that I could rub this down, when dry! Given the cost of the door and the expected high quality, I was not expecting to have to paint the door myself! After further scrutiny I also noticed that the fitter had drilled a hole (for the door knocker) but the wood had split; he had used the touch-up paint to conceal the error. After reporting this to Timber Windows, they did sort out the issue immediately, with no quibble. A replacement door was ordered and fitted. We now have a lovely blue door with fantastic ironmongery (Samuel Heath designs). Would I recommend this trader? Given the high cost and quality of fitting, I would consider investigating other companies providing the same level of product before making the final decision.
Mr Baker 10/09/2018
Highly recommended
Customer Service
Quality
Value
This is the third time we have used Timber windows. We have never been disappointed with the quality of their windows. Their customer service is first class as is the workmanship of the window fitters. We shall continue to use them & recommend them in the future.
D, Hampshire24/08/2018
Splendid New Front Door and Two Windows
Customer Service
Quality
Value
Fitted a replacement front door and two casement windows to a Grade 2 listed building. The firm was very pleasant to deal with throughout from initial enquiry through to completion. Splendid looking high quality door and windows were manufactured and delivered on schedule. Immaculate installation by very competent and congenial staff.
Butt23/06/2018
Prompt and very professional
Customer Service
Quality
Value
They installed a front door, removing the old door. They were very professional, we were kept in the loop at all times, and everything detailed at our original interview happened in the timescale suggested. We are extremely clean and courteous.
Malcolm, Hampshire21/06/2018
Excellent job
Customer Service
Quality
Value
The advice and help with choosing the product was good. The quality of the products (front door, window and French doors) was excellent. The professionalism of the installation team was of the highest quality.
Simon, Hampshire12/06/2018