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Timber Windows (Southern) Ltd

4.8

92 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

With over 30 years' experience, Timber Windows of Horndean have not only grown as a business, but are also able to provide expertise, knowledge and service that you can rely on. We are proud of the quality of the products that we offer, and equally as important is the satisfaction of all of our customers.

From installations of doors and windows in modern properties to restoring period properties to their original features, when choosing windows or doors for your house, whether traditional, classic or contemporary, we have ideas and choices that will suit you. Although we specialise in timber, a variety of products are available; Aluminium, timber alternative or uPVC which are all unique in their own way.

What we do

  • Doors

    • Timber doors
    • Bi-fold doors
    • Patio doors
    • Front door
    • Composite doors
    • French doors
    • UPVC doors
    • ​Aluminium doors
    • Orangeries
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Sash windows
    • Timber windows
    • Aluminium Windows
    • UPVC Windows
    • Double glazing installation
    • Double glazed units
  • Conservatories

  • More Services

    • casement windows

Customer reviews

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4.8
92 reviews
Customer Service
4.9
Quality
5.0
Value
4.6
Sort by
Great job!
Customer Service
Quality
Value
Jack Dominic and Charlie were great to have working in the house and cleaned up after themselves every day. The windows look great and customer service from first quote until final payment was excellent. Can highly recommend.
Customer in Hampshire Posted on 11/01/2024 , work completed 05/01/2024
The trader replied (on 01/02/2024)
Thank you so much for taking the time to leave us this amazing review.
Cannot fault the service, the product or the care
Customer Service
Quality
Value
Timber Windows (Horndean) have impressed from start to finish. Small but well-stocked showroom with staff who clearly know their job. Friendly, informative and welcoming….not pushy or overbearing in their sales technique in any way. The home visit to measure up was friendly and efficient and the quote and information came back quickly as we were in a hurry. Paperwork was discussed and the whole process from the second visit to confirm measurements to ordering windows to payment schedule to installation etc was explained and any questions were answered. The windows turned up bang on time, fitted in a day by a friendly, courteous and best of all TIDY team of fitters. All paperwork including insurance etc received on time. You’d be daft not to use this company. Highly recommend.
Customer in Hampshire Posted on 19/12/2023 , work completed 14/12/2023
The trader replied (on 20/12/2023)
We are so grateful for your kind words. Thanks for sharing your review with us.
FANTASTIC SERVICE
Customer Service
Quality
Value
Excellent service from start to finish. The installations team were extremely thorough, clean and left the place looking immaculate. They turned up when they said they would and worked extremely hard . We are thrilled with the results and would use again.
Customer in Hampshire Posted on 23/10/2023 , work completed 04/10/2023
Excellent provision of new front door
Customer Service
Quality
Value
We ordered the new door assembly in July. We were notified that it was ready in September and the fitting date was agreed. The fitters arrived on time and fitted the door by lunch time. We are very pleased with our new door.
Customer in Hampshire Posted on 04/10/2023 , work completed 29/09/2023
The trader replied (on 19/12/2023)
We are so grateful for your kind words. Thanks for sharing your review with us.
Brilliant windows
Customer Service
Quality
Value
Excellent service from the beginning to the end. Installed a couple of days ago, polite efficient installation....Great results.
Customer in Hampshire Posted on 29/06/2023 , work completed 27/06/2023
The trader replied (on 03/08/2023)
We are so grateful for your kind words. Thanks for sharing your review with us.
Quality product and service
Customer Service
Quality
Value
We have used Timber Windows in the past to replace a number of windows. This time we were replacing a back door. As previously all the staff from sales, fitters and office staff are polite, professional and friendly. The back door was the same top notch quality as our replacement windows were previously. The service is excellent, would recommend and will continue to use them on our future projects
Customer in Hampshire Posted on 14/06/2023 , work completed 03/05/2023
The trader replied (on 03/08/2023)
Thank you so much for taking the time to leave us this amazing review.
Beautiful front door, great service
Customer Service
Quality
Value
Timber Windows (Southern) were recommended by a friend whose front door we had admired. We are delighted they were. We looked at different door options at their Horndean showroom and received detailed and patient advice about type of door, design, hardware and guarantees. The door and frame was delivered ahead of time and installed with meticulous care. The paintwork is immaculate. Both the surveyor who measured up and the door fitters were pleasant and efficient. After the door was fitted, we received a call next day to check that we were satisfied. We were advised that occasionally the doors need slight realignment after they have bedded in but that there would be no problem about doing this. This had indeed occurred with our friend's door and it was quickly and efficiently dealt with: one of the factors which gave us confidence in the company. Their doors are expensive but you definitely get what you pay for.
Customer in Hampshire Posted on 16/05/2023 , work completed 15/05/2023
The trader replied (on 03/08/2023)
We are so grateful for your kind words. Thanks for sharing your review with us.
Quality door
Customer Service
Quality
Value
Timber Windows supply top quality products, with an efficient friendly service and professionals fitters who ensure the best fit and cosmetic detail. The pricing of their products reflects the high quality of their work.
Customer in Hampshire Posted on 28/04/2023 , work completed 26/04/2023
The trader replied (on 03/08/2023)
Thank you so much for taking the time to leave us this amazing review.
Large bay Window - 3rd project done over the last 7-8 years
Customer Service
Quality
Value
This was the third project we had done to replace windows in our house. This one was a large bay window in our sitting room and a small bathroom window. Having used Timer Windows twice before we knew what we were getting. We had previously considered UPVC and Aluminium, but both have drawbacks. we also wanted windows that suited the style of the 1920's house. Timber windows engineered wood was best for style and it seemed offered guarentees that mitigated some of the concerns about wood. having had the first set of windows in for 8-9 years we felt they lived up to the billing. We had the front two baywindows of the house replaced a few years later, and when we decided on the 3rd Bay it was an easy choice. I have to say Timber windows is not cheap. It's a sharp intake of breath time when you get the quote. But they are good. The installers on each occasion have been good. Very good at managing expectations before hand. They arrived on the start date as promised. Worked around us. Paid attention to the detailing after the windows fitted into the space. The windows operate well. all true and no sense that anything has been left squiffy. The office team managed the booking, invoicing and managing expectations well. When we had a minor problem with one of the windows installed 5 ish years ago, it was well managed and sorted out. I'd have no hesitation recommending Timber windows for a quality window installation.
Customer in Hampshire Posted on 18/10/2022 , work completed 16/09/2022
The trader replied (on 10/11/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Superb windows and doors
Customer Service
Quality
Value
We looked at 5 window and door companies for our house renovation and extension as we required over 20 sash windows and front door. Timber Windows we’re not the cheapest or most expensive, but to us they offered the best value from the look, feel and technical specification of their windows and doors to the installation service. The whole team from sales, admin and installation have all been marvellous from day one. The windows and door look wonderful. All the trades working on the house and our neighbours have commented on how good it all looks. The professionalism and attention to detail of the fitting team clearly sets them above others we’ve used in the past and to top it all they’re all really nice people that you can trust in your home. It took us a while to get there, but we’re so pleased that we settled on Timber Windows for our house renovation and extension.
Customer in Hampshire Posted on 30/09/2022 , work completed 30/09/2022
The trader replied (on 10/11/2022)
Thank you so much for taking the time to leave us this amazing review.