Timber Windows (Southern) Ltd

This is the second time we’ve used Timber Windows. Product terrific, staff are friendly, polite, professional, helpful, efficient and highly reliable. They stand by their work 100%. We are delighted with our new windows and doors.

Timber Windows (Southern) Ltd completed the replacement of our doors and windows, and we could not be happier with the quality of the work, the product supplied and the team who completed the work and the communication and customer service throughout the process. After getting a number of quotes for the work, Timber Windows were certainly not the lowest cost, but also not the most expensive. But we are so happy we paid a little bit more as the level of service and quality of workmanship was excellent. Clear and timely communicaiton throughout the process, no surprises and the work was completed on time. I would highly recommend them and would without doubt use them again.

The work was carried out on time and in a tidy and professional manner The support service was excellent

Jack Dominic and Charlie were great to have working in the house and cleaned up after themselves every day. The windows look great and customer service from first quote until final payment was excellent. Can highly recommend.

Timber Windows (Horndean) have impressed from start to finish. Small but well-stocked showroom with staff who clearly know their job. Friendly, informative and welcoming….not pushy or overbearing in their sales technique in any way. The home visit to measure up was friendly and efficient and the quote and information came back quickly as we were in a hurry. Paperwork was discussed and the whole process from the second visit to confirm measurements to ordering windows to payment schedule to installation etc was explained and any questions were answered. The windows turned up bang on time, fitted in a day by a friendly, courteous and best of all TIDY team of fitters. All paperwork including insurance etc received on time. You’d be daft not to use this company. Highly recommend.

Excellent service from start to finish. The installations team were extremely thorough, clean and left the place looking immaculate. They turned up when they said they would and worked extremely hard . We are thrilled with the results and would use again.

We ordered the new door assembly in July. We were notified that it was ready in September and the fitting date was agreed. The fitters arrived on time and fitted the door by lunch time. We are very pleased with our new door.

Excellent service from the beginning to the end. Installed a couple of days ago, polite efficient installation....Great results.

We have used Timber Windows in the past to replace a number of windows. This time we were replacing a back door. As previously all the staff from sales, fitters and office staff are polite, professional and friendly. The back door was the same top notch quality as our replacement windows were previously. The service is excellent, would recommend and will continue to use them on our future projects

Timber Windows (Southern) were recommended by a friend whose front door we had admired. We are delighted they were. We looked at different door options at their Horndean showroom and received detailed and patient advice about type of door, design, hardware and guarantees. The door and frame was delivered ahead of time and installed with meticulous care. The paintwork is immaculate. Both the surveyor who measured up and the door fitters were pleasant and efficient. After the door was fitted, we received a call next day to check that we were satisfied. We were advised that occasionally the doors need slight realignment after they have bedded in but that there would be no problem about doing this. This had indeed occurred with our friend's door and it was quickly and efficiently dealt with: one of the factors which gave us confidence in the company. Their doors are expensive but you definitely get what you pay for.