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Timber Windows (Southern) Ltd

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4.8

24 Reviews

About

With over 30 years' experience, Timber Windows of Horndean have not only grown as a business, but are also able to provide expertise, knowledge and service that you can rely on. We are proud of the quality of the products that we offer, and equally as important is the satisfaction of all of our customers.

From installations of doors and windows in modern properties to restoring period properties to their original features, when choosing windows or doors for your house, whether traditional, classic or contemporary, we have ideas and choices that will suit you. Although we specialise in timber, a variety of products are available; Aluminium, timber alternative or uPVC which are all unique in their own way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Conservatories

    • Hardwood conservatories and orangeries

Customer reviews

Reviews summary

4.8
24 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Supply door
Customer Service
Quality
Value
New door installed at agreed price and agreed time. Excellent product standard and installation.
John, Hampshire25/09/2018
Prompt & professional
Customer Service
Quality
Value
Very prompt service - from visit to property, to receipt of quote, to installation. I am so proud of property now - best door on the development.
Pauline, West Sussex20/09/2018
at last!
Customer Service
Quality
Value
Excellent showroom in Winchester. Impressed with quality / build of advertised front doors. Very pricey, but we needed a 'bespoke' front door for our old cottage. We liked the range of designs and particularly liked the mid-blue colour. Salesperson stated that it would be fitted to the highest standards. Following our order (and lengthy wait, as it is made in Europe) the door was fitted. At the end of fitting I noticed a couple of deep scratches above the letterbox (possibly from the belt buckle of the fitter). The fitter used some spray and a lot of rubbing to remove the scratches. As a consequence, he took off the paint above the letterbox. Not a good start! He then tried to touch it up with the pots of paint provided. He then suggested that I could rub this down, when dry! Given the cost of the door and the expected high quality, I was not expecting to have to paint the door myself! After further scrutiny I also noticed that the fitter had drilled a hole (for the door knocker) but the wood had split; he had used the touch-up paint to conceal the error. After reporting this to Timber Windows, they did sort out the issue immediately, with no quibble. A replacement door was ordered and fitted. We now have a lovely blue door with fantastic ironmongery (Samuel Heath designs). Would I recommend this trader? Given the high cost and quality of fitting, I would consider investigating other companies providing the same level of product before making the final decision.
Mr Baker 10/09/2018
Highly recommended
Customer Service
Quality
Value
This is the third time we have used Timber windows. We have never been disappointed with the quality of their windows. Their customer service is first class as is the workmanship of the window fitters. We shall continue to use them & recommend them in the future.
D, Hampshire24/08/2018
Splendid New Front Door and Two Windows
Customer Service
Quality
Value
Fitted a replacement front door and two casement windows to a Grade 2 listed building. The firm was very pleasant to deal with throughout from initial enquiry through to completion. Splendid looking high quality door and windows were manufactured and delivered on schedule. Immaculate installation by very competent and congenial staff.
Butt23/06/2018
Prompt and very professional
Customer Service
Quality
Value
They installed a front door, removing the old door. They were very professional, we were kept in the loop at all times, and everything detailed at our original interview happened in the timescale suggested. We are extremely clean and courteous.
Malcolm, Hampshire21/06/2018
Excellent job
Customer Service
Quality
Value
The advice and help with choosing the product was good. The quality of the products (front door, window and French doors) was excellent. The professionalism of the installation team was of the highest quality.
Simon, Hampshire12/06/2018
Excellent work
Customer Service
Quality
Value
Installation of two sets of replacement windows in a house from 1908. We wanted the new wooden framed windows to be identical with the old ones - a tall order! The results were brilliant! The new windows are totally in keeping with the character of the house. An added bonus was the professional and friendly service of Dave and Jack. No trace of debris after their work. We would highly recommend this company.
Stephen, Hampshire10/05/2018
Great product, service & installation.
Customer Service
Quality
Value
Really pleased with the product and all the level of expertise and professionalism demonstrated by the site team. Very polite and courteous and cleaned up well afterwards. Would definitely recommend Timber Windows of Horndean and Winchester.
Charles, Hampshire09/05/2018
Very Professional
Customer Service
Quality
Value
Very professional service start to finish. installers on time, new door installed, very tidy work, highly recommended.
David, Hampshire04/05/2018