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Endorsed by Which? Trusted Traders

Timber Windows (Southern) Ltd

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4.8

77 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

With over 30 years' experience, Timber Windows of Horndean have not only grown as a business, but are also able to provide expertise, knowledge and service that you can rely on. We are proud of the quality of the products that we offer, and equally as important is the satisfaction of all of our customers.

From installations of doors and windows in modern properties to restoring period properties to their original features, when choosing windows or doors for your house, whether traditional, classic or contemporary, we have ideas and choices that will suit you. Although we specialise in timber, a variety of products are available; Aluminium, timber alternative or uPVC which are all unique in their own way.

What we do

  • Doors

    • Timber doors
    • Bi-fold doors
    • Patio doors
    • Front door
    • Composite doors
    • French doors
    • UPVC doors
    • ​Aluminium doors
    • Orangeries
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Sash windows
    • Timber windows
    • Aluminium Windows
    • UPVC Windows
    • Double glazing installation
    • Double glazed units
  • Conservatories

  • Conservatories

  • More Services

    • casement windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
77 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Professional and reliable
Customer Service
Quality
Value
We recently had three windows and a pair of French doors replaced. Every interaction we had with the team was professional and friendly. They have vast experience with listed buildings which gave us confidence that they understood our particular requirements. Our expectations were managed from the outset in relation to lead times and the final result was well worth waiting for. The installation went smoothly; the fitters had a really good eye for detail, were consultative and went the extra mile. Everything was left neat and tidy and as for the windows and doors themselves, we couldn’t be happier. Excellent service from start to finish, highly recommend.
Customer in Southampton Posted on 18/05/2022 , work completed 17/05/2022
How a company should be run
Customer Service
Quality
Value
We went to Timber Windows for a new entrance door, having finally given up on the thin, draughty (and, by now, frankly tatty!) one we inherited on buying our house six years ago. The showroom experience at Horndean was helpful and entirely without pressure, with all options available on site to view. Having placed our order we were faced with a long wait, but our door emerged from the manufacturing process as scheduled and the the paperwork trail was impeccable. Excellent attention to detail - we were contacted a week in advance of installation to ensure we hadn't forgotten to arrange for the rerouting of our intruder alarm. On the day the crew arrived on time, protected the site, installed the new door and fine-tuned the locking system until they were completely happy with its smooth operation and cleaned up after themselves - can't fault them in any way. The company isn't a cheap option, but they provide a quality product which will clearly be long-lived. Our draughty hallway is transformed. No hesitation whatsoever in recommending Timber Windows, even for doors!
Customer in West Sussex Posted on 09/05/2022 , work completed 04/05/2022
The trader replied (on 18/05/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Full length window.
Customer Service
Quality
Value
We are delighted with our new window. Jack and his team were very professional. careful in all that they had to do, cleaned up afterwards and left everything ship shape. They were helpful, pleasant and polite, we could not fault their workmanship. Wed would highly recommend this company, from the estimate to the measuring, the installation and the administration and the follow up. Everything a company should be.
Customer in Hampshire Posted on 19/04/2022 , work completed 14/04/2022
The trader replied (on 18/05/2022)
Thank you so much for taking the time to leave us this amazing review.
First class product, installation and service
Customer Service
Quality
Value
We had been looking for suitable replacement timber windows for some years. Two things held us back, the first finding a quality product that really replicated our original windows and the second our concern of the upheaval of having the works carried out as all our windows, and a door, needed replacement. The product was exactly what we were looking for in terms of looks, style and quality and the advice received when making the order valued. Critically, the installation was then carried out by a friendly team with obvious care and pride in their work - both in removal of the old windows and installation of the new ones. We are delighted with the result.
Alister in Hampshire Posted on 15/04/2022 , work completed 25/03/2022
The trader replied (on 18/05/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Good workmanship
Customer Service
Quality
Value
We have used this firm for new doors and windows over the past 10 years +. They are always reliable, and make a point of being in touch should there be any delay. They are a family firm and take pride in their work. I can heartily recommend them.
Victoria in Hampshire Posted on 13/02/2022 , work completed 02/02/2022
The trader replied (on 14/02/2022)
Thank you so much for taking the time to leave us this amazing review.
Great Quality
Customer Service
Quality
Value
We replaced the majority of our windows as well as putting in new Patio doors and a long window. The workmanship is very good, the windows themselves are lovely and the people are very helpful. Overall we would thoroughly recommend Timber Windows. Hampshire 2021
Customer in Hampshire Posted on 12/02/2022 , work completed 24/01/2022
The trader replied (on 14/02/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Fantastic job - great team, great quality and great value.
Customer Service
Quality
Value
We are completely delighted with our new windows and the service from the whole team at Timber Windows, Horndean. From start to completion all my interactions have been positive. After two years of covid and relative isolation it was actually rather wonderful to have the team around for a week. They were thoughtful, tidy and left the house in a good state each evening. The windows themselves are fabulous quality and have made such a difference to the appearance of our house. I would not hesitate to recommend Timber Windows to anyone and wish them every success for the future - thanks again to all the fabulous team for a great job.
Clare in Surrey Posted on 10/02/2022 , work completed 17/01/2022
The trader replied (on 14/02/2022)
Thank you so much for taking the time to leave us this amazing review.
Excellent product and great service
Customer Service
Quality
Value
The windows are exactly as we wanted and the fitting team ensured all aspects were correct. From the initial contact, through the provision of an estimate, the order arriving on time and booking the fitting date everything worked well. I would highly recommend Horndean Windows.
Customer in Hampshire Posted on 07/01/2022 , work completed 07/01/2022
The trader replied (on 11/01/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Fantastic!
Customer Service
Quality
Value
I genuinely never normally leave reviews however based on how fantastic Timber Windows have been I felt it appropriate to leave feedback. From start to finish they have been amazing - easy to get hold of and a great product. The quality of workmanship of the window fitting was second to none - they cleaned everything away each day and made sure the windows were finished to the best possible standard - they thought of everything before I even had a chance to mention it. They went over and above on several occasions and I would genuinely recommend them to anyone looking for great quality windows (with fabulous guarantees) and flawless workmanship! Good job!!
Customer in West Sussex Posted on 29/10/2021 , work completed 22/10/2021
The trader replied (on 14/02/2022)
Thank you so much for taking the time to leave us this amazing review.
Brilliant products fitted by competent and dedicated staff
Customer Service
Quality
Value
4+ years ago we had a large window fitted by Timber Windows. They did the job so well we asked them to fit two new stable doors and another identical window to that fitted earlier. They didn't quite make the target fitting date due to late arrival of the products, but in these uncertain times, that was forgiven. However, when they did fit them all, this week, the quality of the products and the workmanship was brilliant. I have rarely seen such dedicated technicians work so diligently and with such precision. If we hadn't had the opportunity to watch them we would still have accepted the finished products as excellent but having watched how they worked and cared about every single detail to ensure that everything was perfect was a bonus. As a result, I have asked them to quote for 8 more windows. An exceptional company with very high-quality products. They may be expensive but they are worth every penny.
Brian & Elaine in Hampshire Posted on 07/10/2021 , work completed 05/10/2021
The trader replied (on 11/01/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.