Endorsed by Which?

Timber Windows (Southern) Ltd

4.8

92 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

With over 30 years' experience, Timber Windows of Horndean have not only grown as a business, but are also able to provide expertise, knowledge and service that you can rely on. We are proud of the quality of the products that we offer, and equally as important is the satisfaction of all of our customers.

From installations of doors and windows in modern properties to restoring period properties to their original features, when choosing windows or doors for your house, whether traditional, classic or contemporary, we have ideas and choices that will suit you. Although we specialise in timber, a variety of products are available; Aluminium, timber alternative or uPVC which are all unique in their own way.

What we do

  • Doors

    • Timber doors
    • Bi-fold doors
    • Patio doors
    • Front door
    • Composite doors
    • French doors
    • UPVC doors
    • ​Aluminium doors
    • Orangeries
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Sash windows
    • Timber windows
    • Aluminium Windows
    • UPVC Windows
    • Double glazing installation
    • Double glazed units
  • Conservatories

  • More Services

    • casement windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
92 reviews
Customer Service
4.9
Quality
5.0
Value
4.6
Sort by
Beautiful windows
Customer Service
Quality
Value
We have been replacing our windows over the last three years, this time they replaced 4 windows and 3 doors. The doors and windows look great and we already notice how quiet the house is. The four fitters that worked on the job over three days were hard working and conscientious, ensuring that the windows were left neat and tidy. The staff, from initial sales visit, through survey, office staff and fitters were always polite and helpful, willing to talk through all our questions. Would definitely recommend.
Customer in Wiltshire Posted on 22/09/2022 , work completed 14/09/2022
The trader replied (on 10/11/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Front door
Customer Service
Quality
Value
We had a new front door put in. Great service, very professional and helpful. Good workmanship as well.
Customer in Hampshire Posted on 21/09/2022 , work completed 16/09/2022
The trader replied (on 10/11/2022)
Thank you so much for taking the time to leave us this amazing review.
Professional installation
Customer Service
Quality
Value
Installation of my UPVC windows conducted very professionally and extremely high standard with minimal disruption. Team were very respect and a pleasure to interact with. Health and safety and all personal individual equipment were present and used on the property. Consideration was conduct at every opportunity for the property and the cleanliness and after service impeccable. Would Highly Recommend Timber Windows throughout for service and communications.
Customer in Southampton Posted on 25/08/2022 , work completed 24/08/2022
The trader replied (on 26/08/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Three days of great work.
Customer Service
Quality
Value
I am delighted with my seven new windows. They are of excellent quality and have made such a difference to the appearance of my house. Sales Advisor Ian and the team were professional at all times. Sean and Reece did a wonderful job fitting the windows. Their work was skilled and meticulous. The house was left tidy every evening. Everyone I spoke to within the company was friendly and helpful. I would definitely recommend Timber Windows.
Customer in Hampshire Posted on 20/08/2022 , work completed 17/08/2022
The trader replied (on 26/08/2022)
Thank you so much for taking the time to leave us this amazing review.
A major project, very professionally completed
Customer Service
Quality
Value
This is the fourth project completed by Timber Windows, the previous ones being one large dining room window; two stable doors and a further large dining room window and one small dormer window. This one covered 5 rooms and the installation of replacement of 7 sash windows. The critical factor was keeping the appearance of the house the same whilst providing better-sealed windows and double glazing. All rooms had been decorated in the past few years and we hoped for minimal damage. We also have shutters to 4 of the windows which had to remain functional. The team took 4 1/2 days with two people plus one extra on one day. The disruption to us was minimal. The internal damage to decorated surfaces was nil! It was exceptional as to how they did that. External damage was a little repair to the outside rendering and the concrete sills need re-painting in three cases. Again minimal. Excellent workmanship. Brilliant problem solving when an issue arose over the shutters. First class workmanship. High quality finishes and a team who were a joy to work with. Well done Timber Windows. Yet again you lived up to your reputation.
Brian & Elaine in Hampshire Posted on 15/06/2022 , work completed 10/06/2022
The trader replied (on 30/06/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Professional and reliable
Customer Service
Quality
Value
We recently had three windows and a pair of French doors replaced. Every interaction we had with the team was professional and friendly. They have vast experience with listed buildings which gave us confidence that they understood our particular requirements. Our expectations were managed from the outset in relation to lead times and the final result was well worth waiting for. The installation went smoothly; the fitters had a really good eye for detail, were consultative and went the extra mile. Everything was left neat and tidy and as for the windows and doors themselves, we couldn’t be happier. Excellent service from start to finish, highly recommend.
Customer in Southampton Posted on 18/05/2022 , work completed 17/05/2022
The trader replied (on 30/06/2022)
Thank you so much for taking the time to leave us this amazing review.
How a company should be run
Customer Service
Quality
Value
We went to Timber Windows for a new entrance door, having finally given up on the thin, draughty (and, by now, frankly tatty!) one we inherited on buying our house six years ago. The showroom experience at Horndean was helpful and entirely without pressure, with all options available on site to view. Having placed our order we were faced with a long wait, but our door emerged from the manufacturing process as scheduled and the the paperwork trail was impeccable. Excellent attention to detail - we were contacted a week in advance of installation to ensure we hadn't forgotten to arrange for the rerouting of our intruder alarm. On the day the crew arrived on time, protected the site, installed the new door and fine-tuned the locking system until they were completely happy with its smooth operation and cleaned up after themselves - can't fault them in any way. The company isn't a cheap option, but they provide a quality product which will clearly be long-lived. Our draughty hallway is transformed. No hesitation whatsoever in recommending Timber Windows, even for doors!
Customer in West Sussex Posted on 09/05/2022 , work completed 04/05/2022
The trader replied (on 18/05/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Full length window.
Customer Service
Quality
Value
We are delighted with our new window. Jack and his team were very professional. careful in all that they had to do, cleaned up afterwards and left everything ship shape. They were helpful, pleasant and polite, we could not fault their workmanship. Wed would highly recommend this company, from the estimate to the measuring, the installation and the administration and the follow up. Everything a company should be.
Customer in Hampshire Posted on 19/04/2022 , work completed 14/04/2022
The trader replied (on 18/05/2022)
Thank you so much for taking the time to leave us this amazing review.
First class product, installation and service
Customer Service
Quality
Value
We had been looking for suitable replacement timber windows for some years. Two things held us back, the first finding a quality product that really replicated our original windows and the second our concern of the upheaval of having the works carried out as all our windows, and a door, needed replacement. The product was exactly what we were looking for in terms of looks, style and quality and the advice received when making the order valued. Critically, the installation was then carried out by a friendly team with obvious care and pride in their work - both in removal of the old windows and installation of the new ones. We are delighted with the result.
Alister in Hampshire Posted on 15/04/2022 , work completed 25/03/2022
The trader replied (on 18/05/2022)
We are so grateful for your kind words. Thanks for sharing your review with us.
Good workmanship
Customer Service
Quality
Value
We have used this firm for new doors and windows over the past 10 years +. They are always reliable, and make a point of being in touch should there be any delay. They are a family firm and take pride in their work. I can heartily recommend them.
Victoria in Hampshire Posted on 13/02/2022 , work completed 02/02/2022
The trader replied (on 14/02/2022)
Thank you so much for taking the time to leave us this amazing review.