Endorsed by Which?

Timber Windows (Southern) Ltd

4.8

100 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

With over 30 years' experience, Timber Windows Southern have not only grown as a business, but are also able to provide expertise, knowledge and service that you can rely on. We are proud of the quality of the products that we offer, and equally as important is the satisfaction of all of our customers.

From installations of doors and windows in modern properties to restoring period properties to their original features, when choosing windows or doors for your house, whether traditional, classic or contemporary, we have ideas and choices that will suit you. Although we specialise in timber, a variety of products are available; Aluminium, timber alternative or uPVC which are all unique in their own way.

What we do

  • Doors

    • Timber doors
    • Bi-fold doors
    • Patio doors
    • Front door
    • Composite doors
    • French doors
    • UPVC doors
    • ​Aluminium doors
    • Orangeries
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Sash windows
    • Timber windows
    • Aluminium Windows
    • UPVC Windows
    • Double glazing installation
    • Double glazed units
  • Conservatories

  • More Services

    • casement windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
100 reviews
Customer Service
4.9
Quality
5.0
Value
4.7
Sort by
Stable door fitted on a converted Granary.
Customer Service
Quality
Value
We had our front door replaced with a stable door. The dimensions of the door were far from standard, so measurements taken and a bespoke door constructed. Fitters Jack and Alan arrived on time, they did an excellent job fitting the door, maintaining social distancing rules at all times, they left the site clean and tidy. We are very pleased with the door although on the expensive side. The only negative was having to pay a non refundable £250 for the surveyor to measure and tell us how much the door would cost which seems very unfair!
Customer in Hampshire Posted on 06/06/2020 , work completed 29/05/2020
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this review. Once a customer has committed and proceeded with a quotation, the £250 deposit is paid to cover the surveyor's time, travelling etc.
Great front door, wonderful workmen and service overall
Customer Service
Quality
Value
We replaced an old timber front door and side windows in a 1910 house. Great service throughout from the helpful salesman and admin team to the great carpenters who did the installation. As with all old houses, there were unanticipated problems but these were all resolved, the workmen clearly thought before they did anything and paid attention to detail. They were polite, clean, and careful. top marks. Expensive but worth it.
Customer in Hampshire Posted on 27/03/2020 , work completed 06/03/2020
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us.
Brilliant Bi-fold Doors
Customer Service
Quality
Value
We looked at a number of suppliers, but Timber Windows were the most helpful and professional. Their showrooms at Horndean and Winchester helped us to choose the style we wanted and the survey was carried out promptly and efficiently. We were able to choose the most suitable time for installation, and although it turned out to be a very windy and showery day, Gary and Lee carried out he removal of the existing french windows very cleanly and the Brio bi-fold doors were a perfect fit and they look stunning. The fitters took a lot of care with the finishing and left the inside and outside spotless. We have no hesitation in recommending Timber Windows (Southern) for similar work.
Customer in West Sussex Posted on 19/02/2020 , work completed 17/02/2020
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Excellent in every respect
Customer Service
Quality
Value
From start (first look in their Winchester showroom, with several subsequent visits to our house) to finish, the entire process was dealt with by the whole team professionally and courteously. Over the course of a week, we had all our windows replaced, and bi-folds installed. The inevitable disturbance was kept to an absolute minimum, and after each day the team cleaned up thoroughly inside and out. All the old windows were taken away, and all we were left with were new windows which have totally transformed our house. The quality of the workmanship is second to none, and the installation team were meticulous in everything they did. We couldn't be more pleased with the result. Thanks to everyone!
Customer in Hampshire Posted on 06/11/2019 , work completed 30/09/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us.
Great company to deal with
Customer Service
Quality
Value
We bought a high quality stable door from Timber Windows in 2015 and have had no problems with it until this year when it started sticking whilst trying to open it. We have had a tremendous amount of rain and I am sure that did not help. We called Timber Windows and without any hesitation they said they would send someone out to fix the problem which they did very speedily even though we live in Windsor quite a way from their site in Horndean. The after sales care you get is what makes a great company and this company is right up there. Thank you
Customer in Bracknell Forest Posted on 01/11/2019 , work completed 23/06/2015
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Very professional.
Customer Service
Quality
Value
From the very first visit Timber Windows have acted very professional. The survey was actioned and carried out professionally. The installation team installed the doors and windows, evidently, cleaned up all mess. Considerate & polite. All in all excellent service.
Andrew, Hampshire Posted on 20/09/2019 , work completed 20/09/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Andrew.
Great company, great job.
Customer Service
Quality
Value
From start to finish the expert advice, ordering and fitting were exceptional. The quality of the door and side panel could not be better. Would definitely recommended Timber Windows as a company to do business with.
Mr Edwards, Hampshire Posted on 24/08/2019 , work completed 22/08/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Mr Edwards.
Windows
Customer Service
Quality
Value
Quite expensive but you do get value for money, very prompt coming to do work. The work men are superior and have a good product which was well installed.
Elizabeth, Hampshire Posted on 21/07/2019 , work completed 21/07/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Elizabeth.
Timber Windows Horndean
Customer Service
Quality
Value
Delighted with the process from start to finish. We were able to get a very clear idea about what the door would look like, it's quality and the installation. The result is exactly what we had visualised and hoped for. Improved our entrance significantly. So, thank you Timber Windows for first class service
Dawn Posted on 18/07/2019 , work completed 29/05/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Dawn.
Very impressed
Customer Service
Quality
Value
After having a leaflet through door, visited showroom, arranged a quotation/visit. Very impressed from beginning to end for the service. We had clear, honest quotes throughout, excellent quality door and fitting. Would recommend this company to everyone.
Raymond, Hampshire Posted on 28/06/2019 , work completed 28/06/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Raymond.
Beautifully crafted windows and doors.
Customer Service
Quality
Value
I chose Timber Windows Horndean based on the impressive photos on their website and the obvious care and attention to detail that the company exhibited. The website looked professional and the photos of previous work looked stunning. I wanted a timber framed patio door (french window) as the previous UPVC door had never really impressed. Several quotes for UPVC windows showed that a timber framed window was slightly more expensive, but i felt that the extra expense would be worth it. The guarantee together with the beautiful look and feel of a wooden window made my mind up. Everyone at Timber windows was extremely helpful. The initial survey was helpful as recommendations were made which i followed up. The door was fitted in one day, and the installers were professional and tidied up afterwards. All communication was extremely fast and i felt that Timer Windows really value all their customers. I have no hesitation whatsoever in recommending this company, and their beautifully crafted windows and doors. I hope to use them again.
Customer in Hampshire Posted on 04/06/2019 , work completed 30/05/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Professional
Customer Service
Quality
Value
Fitted front and side doors don't fitted on time. Friendly, helpful and cleaned up after more than most.
Jason, Hampshire Posted on 26/04/2019 , work completed 26/04/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Jason.
Timber Sash Windows
Customer Service
Quality
Value
The work was all done in a day. I ordered three sash windows for my Victorian semi. Everyone has commented on how great they are. One neighbour was raving about the 'proper craftsmanship'. I did get Everest round for a quote and their plastic windows were going to be around the same price. There was no high-pressure salesmanship. They told me about the different pricing (using sash cords or not bothering) and gave good advice. I left the lads to get on with it and the work was all tidied up when they had finished. They were all very friendly and polite. I would recommend this company again.
Customer in Southampton Posted on 24/04/2019 , work completed 18/04/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Perfect service with great product.
Customer Service
Quality
Value
Fitting French doors and windows along side in place of large sliding window/door on the patio. Provided good help with design of solution and clear drawings of product in place. Competent work on schedule and to agreed budget. Turned up to do installation exactly on time specified. Product is excellent quality and installation team were meticulous, careful & cleaned up perfectly at the end.
John, Hampshire Posted on 18/04/2019 , work completed 18/04/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us John.
Excellent product and service
Customer Service
Quality
Value
The door was more expensive than others we looked at elsewhere, but now that it is fitted I can say that it is worth every penny and we couldn't be happier. Delighted with the product, and the service and recommend very highly.
Customer in Hampshire Posted on 17/04/2019 , work completed 07/03/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Excellent first class
Customer Service
Quality
Value
We purchased our door from this company as they were recommended to us by a friend. I'm so glad we did, as from the word go the service has been excellent. The quality of the door is the best I've seen. It is expensive but you get what you pay for. The guys came and fitted it with no problems. I live on the Isle of Wight and they don't even charge for ferry travel, even to do an estimate.
William, Isle of Wight Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us William.
Prompt & professional
Customer Service
Quality
Value
From the initial interview/discussions to the final completion, this superbly professional company were "Spot on". A great team, prompt, polite, efficient - wonderful to know such companies exist in the UK.
Michael, Hampshire Posted on 10/04/2019 , work completed 10/04/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Michael.
First class
Customer Service
Quality
Value
Excellent quality front door and window. First class customer service.
Madeleine, Hampshire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Madeleine.
Highly recommendable
Customer Service
Quality
Value
From the very first visit to the company’s Showroom in Horndean it was clear that these guys were professional. Having reviewed the brochures we had a few ideas about the new front door we wanted. We wanted modern, very secure. We were impressed with the knowledge and the suggestions made about the door furniture because they had so much choice. They surveyed the house, and told us about the next steps and timescales. It was quite swift and well worth waiting for, it looked stunning. They quickly removed the old door and installed the new, they also had to cut away some skirting and brick work as we wanted the new door to be wider. The work was completed on time, no fuss, we are so pleased. I would recommend this company to anyone, in fact I have. Simply superb.
Customer in Hampshire Posted on 06/03/2019 , work completed 05/02/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review.
Brilliant windows and great installers
Customer Service
Quality
Value
This company gave us a great price on very high quality windows and doors. They were custom made with some tricky shapes. They were extremely professional with very good communications, very friendly & tidy installers who were a pleasure to have in our home. I would definitely use them again.
Helen, Surrey Posted on 27/02/2019 , work completed 27/02/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Helen.
High quality products and professional service.
Customer Service
Quality
Value
Friendly service, clear schedule of works with payment stages given in advance. The door we chose was expensive, but we feel we have the very best quality of wood, fitting lock and security for our home. It looks super too!
Jane, Hampshire Posted on 22/01/2019 , work completed 22/01/2019
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Jane.
Excellent service
Customer Service
Quality
Value
Provided a new door, trim and side window. Very efficient at each stage of the purchase. Charming staff who knew the product. Excellent service and product.
Judy, Hampshire Posted on 09/01/2019 , work completed 09/01/2019
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Judy.
First class service and quality product
Customer Service
Quality
Value
We would highly recommend Timber Windows for providing excellent quality products, prompt, friendly customer service throughout, great on going communication and professional staff, including skilled fitters who made an excellent job - a small issue with an area of paint work, which was sorted by a further visit very quickly. We would highly recommend.
Sarah, Hampshire Posted on 22/12/2018 , work completed 22/12/2018
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Sarah.
My review
Customer Service
Quality
Value
Nothing but praise for the friendly, punctual, efficient, professional service we received. Communication was excellent throughout and the windows are a superb quality.
Danny, Hampshire Posted on 15/11/2018 , work completed 15/11/2018
The trader replied (on 15/03/2021)
We are so grateful for your kind words. Thanks for sharing your review with us Danny.
High quality product fitted perfectly.
Customer Service
Quality
Value
Excellent experience from original meeting to completion of work earlier than expected. Fitters expert at their job, personable, tidy and careful. Listened to my queries and resolved some unforeseen little problems. At the expensive end of the market but quality product worth the cost.
Janet, Hampshire Posted on 30/10/2018 , work completed 30/10/2018
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave us this amazing review Janet.