Prompt and professional
Timber Windows replaced 2x5 sided bay windows over a period of 3 days. The fitters worked to a tight schedule and the work was completed on time. Every aspect of my dealings with Timber Windows has been extremely professional and helpful.
Mandy, Hampshire
Posted on 17/10/2018
, work completed 17/10/2018
Recommended
Supply door
New door installed at agreed price and agreed time. Excellent product standard and installation.
John, Hampshire
Posted on 25/09/2018
, work completed 25/09/2018
Recommended
Prompt & professional
Very prompt service - from visit to property, to receipt of quote, to installation. I am so proud of property now - best door on the development.
Pauline, West Sussex
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
at last!
Excellent showroom in Winchester. Impressed with quality / build of advertised front doors. Very pricey, but we needed a 'bespoke' front door for our old cottage. We liked the range of designs and particularly liked the mid-blue colour. Salesperson stated that it would be fitted to the highest standards. Following our order (and lengthy wait, as it is made in Europe) the door was fitted. At the end of fitting I noticed a couple of deep scratches above the letterbox (possibly from the belt buckle of the fitter). The fitter used some spray and a lot of rubbing to remove the scratches. As a consequence, he took off the paint above the letterbox. Not a good start! He then tried to touch it up with the pots of paint provided. He then suggested that I could rub this down, when dry! Given the cost of the door and the expected high quality, I was not expecting to have to paint the door myself! After further scrutiny I also noticed that the fitter had drilled a hole (for the door knocker) but the wood had split; he had used the touch-up paint to conceal the error. After reporting this to Timber Windows, they did sort out the issue immediately, with no quibble. A replacement door was ordered and fitted. We now have a lovely blue door with fantastic ironmongery (Samuel Heath designs). Would I recommend this trader? Given the high cost and quality of fitting, I would consider investigating other companies providing the same level of product before making the final decision.
Mr Baker
Posted on 10/09/2018
, work completed 10/09/2018
Highly recommended
This is the third time we have used Timber windows. We have never been disappointed with the quality of their windows. Their customer service is first class as is the workmanship of the window fitters. We shall continue to use them & recommend them in the future.
D, Hampshire
Posted on 24/08/2018
, work completed 24/08/2018
Recommended
Splendid New Front Door and Two Windows
Fitted a replacement front door and two casement windows to a Grade 2 listed building. The firm was very pleasant to deal with throughout from initial enquiry through to completion. Splendid looking high quality door and windows were manufactured and delivered on schedule. Immaculate installation by very competent and congenial staff.
Butt
Posted on 23/06/2018
, work completed 23/06/2018
Recommended
Prompt and very professional
They installed a front door, removing the old door. They were very professional, we were kept in the loop at all times, and everything detailed at our original interview happened in the timescale suggested. We are extremely clean and courteous.
Malcolm, Hampshire
Posted on 21/06/2018
, work completed 21/06/2018
Recommended
Excellent job
The advice and help with choosing the product was good. The quality of the products (front door, window and French doors) was excellent. The professionalism of the installation team was of the highest quality.
Simon, Hampshire
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Excellent work
Installation of two sets of replacement windows in a house from 1908. We wanted the new wooden framed windows to be identical with the old ones - a tall order! The results were brilliant! The new windows are totally in keeping with the character of the house. An added bonus was the professional and friendly service of Dave and Jack. No trace of debris after their work. We would highly recommend this company.
Stephen, Hampshire
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
Great product, service & installation.
Really pleased with the product and all the level of expertise and professionalism demonstrated by the site team. Very polite and courteous and cleaned up well afterwards. Would definitely recommend Timber Windows of Horndean and Winchester.
Charles, Hampshire
Posted on 09/05/2018
, work completed 09/05/2018
Recommended
Very Professional
Very professional service start to finish. installers on time, new door installed, very tidy work, highly recommended.
David, Hampshire
Posted on 04/05/2018
, work completed 04/05/2018
Recommended
Very professional service
The whole team provided a very professional service and a quality installation.
Mandy, Hampshire
Posted on 03/05/2018
, work completed 03/05/2018
Recommended
Worth it!
The door and window sounded expensive but the quality craftsmanship and lack of maintenance required was worth it. Looks great!
Yvonne, Surrey
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
Good job - great windows
Fitters - polite, turned up on time & knowledgeable. Did a good job. Product - excellent windows - cost more than your average but really pleased with quality/finish.
Which? Trusted Traders Consumer
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Excellent job.
High quality product and installation.
Richard, Hampshire
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Excellent job.
High quality product and installation.
Richard, Hampshire
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Excellent, professional job
I was delighted with the service from start to finish. Excellent staff in the office to help with queries, excellent staff to survey and fit the new door. Clean, tidy, punctual and the door looks fantastic. I would have no hesitation in recommending this firm.
Caroline, Hampshire
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Great Product and Service - New Front Door
I am a hard customer to please when spending a lot of money, but this product and the quality of the installation was first class, I could not be more pleased, looks great, and makes the house look complete, no more cold drafts etc... very very happy!
RCA-1966
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
Very efficient
Kept us informed on all stages. Arrived on time. Worked quickly and efficiently. Good workmanship. Pleasant workman. Very tidy. Nice company to deal with.
Martin, Hampshire
Posted on 19/02/2018
, work completed 19/02/2018
Recommended
Excellent workmanship
Excellent workmanship. Clean, prompt and professional.
Marilyn, Hampshire
Posted on 11/12/2017
, work completed 11/12/2017
Recommended
Excellent product
Very good sales service paying meticulous attention to order and product details. Good advice given to help with selection choices. Installation performed by skilled and competent builders who produced fine workmanship.
Alasdair, Hampshire
Posted on 04/12/2017
, work completed 04/12/2017
Recommended
My review
All aspects of contract and installation were excellent.
Michael, Hampshire
Posted on 29/11/2017
, work completed 29/11/2017
Recommended
Very nice, clean, professional
Windows - they are great quality. The workmen putting them in were very nice, polite, cleaned up after themselves, were. Brilliant office and ordering - again very good - just need to keep informing customers of up dates. We had no news once we handed over a large deposit - otherwise I can't fault them. I have no hesitation to recommend them on.
Which? Trusted Traders Consumer
Posted on 26/11/2017
, work completed 26/11/2017
Recommended
First class
Everything from first visit to showroom to final installation was superb. "No one was ever disappointed by buying the best!"
David, Hampshire
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Hard working and reliable
Installed windows and doors in my house two years ago. Worked hard, very tidy and professional
alfg83
Posted on 27/10/2016
, work completed 27/10/2016
Recommended