Endorsed by Which?

Timberwise (UK) Limited

4.5

79 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Timberwise is a family run property care company that have been caring for properties for over 50 years. We have over that time built a reputation for providing a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers.

Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Condensation and humidification control
    • Injection damp courses
    • Timber treatment services
    • Tanking Systems
  • Specialised building trade contractors

  • Waterproofing

    • Cellar Tanking
    • Water Ingress
  • Property refurbishment contractors

  • Surveyors

    • Damp proofing surveyors
    • Water proofing surveyors
    • Building Surveyors
    • Timber preservation surveyors
  • Flooring services

  • More Services

    • dry and wet rot
    • flood repair

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.5
79 reviews
Customer Service
4.7
Quality
4.6
Value
4.4
Sort by
Excellent Customer Service & Standard of Work
Customer Service
Quality
Value
We were extremely pleased with the quality and standard of work carried out on our property. Stuart and Adrian were polite, respectful and kept us updated each day on their progress and nothing was too much trouble. They were punctual each day and always cleared up at the end of each day. Their plastering skills were exceptional and we would not fail to recommend Timberwise in the future. Thank you for restoring our faith in tradesmen.
Customer in Hampshire Posted on 23/04/2025 , work completed 09/04/2025
The trader replied (on 25/04/2025)
Thank you so much for your kind words and fantastic feedback. We're delighted to hear that you were pleased with the quality of work carried out on your property. Stuart and Adrian will be pleased to know that their professionalism, punctuality, and exceptional plastering skills made such a positive impression. It's great to hear that we’ve helped restore your faith in tradesmen — that truly means a lot to us. Thank you again for choosing Timberwise and for recommending us.
Great service and very professional.
After months of worrying about water under my newly bought property I decided to have a survey done by Timberwise to see how bad the situation was. The surveyor Carla Gonen was excellent. Carla was thorough, and after inspecting the property was able to confirm I did not need any work to be done, and everything was at it should be. Carla was professional and listened to my many concerns, and with her knowledge was able to explain her findings with photos and a report. My only regret was if I had used Timberwise when purchasing the property I would have saved myself a lot of time and worry. I recommend Timberwise, it is a trustworthy company and I'm so glad I found it.
Customer in Merseyside Posted on 08/01/2025 (Reviewer did not use service)
The trader replied (on 10/01/2025)
Thank you for taking the time to share your experience with Timberwise. We’re so pleased to hear that Carla provided you with the reassurance and clarity you needed about your property. Her thorough and professional approach, combined with her ability to explain findings in detail, is something we greatly value in our team. It’s completely understandable how worrying property concerns can be, and we’re glad we could help put your mind at ease. While we wish we could have supported you earlier, we’re delighted you found us when you did. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Excellent
Tim Jenner came, a very honest tradesman. Although he couldn't resolve the problem he helped me work out what to do. This is a very professional customer focused company.
Customer in South Gloucestershire Posted on 03/12/2024 (Reviewer did not use service)
The trader replied (on 05/12/2024)
Thanks for taking the time to leave a review and the great feedback on your experience with Tim. Honesty is one of our key brand values on which we pride ourselves and at Timberwise we always strive to provide customer-focused solutions, even if it means guiding you towards the best course of action when a resolution isn't immediately possible.
Survey
Our surveyor arrived on time, and took time to thoroughly inspect the area where we had concerns. The surveyor was friendly, courteous and very knowledgeable of his subject area. He gave us confidence that Timberwise were a reputable company and we would definitely use them again and recommend them to others
Customer in Greater London Posted on 06/11/2024 (Reviewer did not use service)
The trader replied (on 07/11/2024)
Thank you so much for your review. We’re delighted to hear that our surveyor’s professionalism, knowledge, and thorough inspection helped provide you with confidence in Timberwise. We always aim to provide friendly, reliable service, and it's wonderful to know we met your expectations. We’re grateful for your recommendation and look forward to assisting you again in the future.
Good communication and thorough work
Customer Service
Quality
Value
I used Timberwise owing to their Which accreditation and good reviews. I had some woodworm in the garage and following a detailed and helpful survey report, I accepted their quotation. Their woodworm treatment was carried out rigorously and supported by an extensive underwritten guarantee. Although not the cheapest quote, I felt that Timberwise provided a better quality quote and service, in contrast to other contractor's, one of whom even charged a fee for a less convincing report.
Customer in Buckinghamshire Posted on 28/08/2024 , work completed 22/07/2024
The trader replied (on 30/08/2024)
Thank you for taking the time to share your experience. We're happy to hear that our Which? accreditation and positive reviews helped guide your decision to choose us. It's good to know that our detailed survey and rigorous woodworm treatment met all your expectations. We always strive to provide a high-quality service and ensure that our work is backed by strong guarantees, so we're glad that you found value in that, even though we may not have been the lowest quote. Should you need any help in the future, please don't hesitate to get in touch.
Damp works
Customer Service
Quality
Value
Had repairs to timber frame affected by damp. Work was quite extensive. Carried out on time by very efficient and pleasant builder from Timberwise. The house was left in good condition, tidy, cleaned and put back to normal on completion. Overall extremely pleased with the work and r would happily use the company again.
Customer in Greater London Posted on 16/06/2024 , work completed 14/06/2024
The trader replied (on 30/08/2024)
Thank you for your kind review. We're delighted to hear that you were pleased with the repairs to your timber frame. It's great to know that the work was completed on time and to your satisfaction, and that our team left your home tidy and in good condition. We're glad that you had a positive experience and would be happy to use Timberwise again. If you ever need us in the future, we'll be more than happy to assist. Thanks again for your feedback.
Damp Treatment Course
Customer Service
Quality
Value
Timberwise carried out a repair to a small patch of wall dampness at our main entrance door . The work was carried out very professionally by Donald, who ensured all works were completed satisfactorily and within the estimated timescale . Donald proved to be a courteous and communicative engineer and I would not hesitate to recommend him and the Timberwise organisation.
Customer in East Lothian Council Posted on 15/05/2024 , work completed 02/05/2024
The trader replied (on 30/08/2024)
Thanks for taking the time to leave a review and the wonderful feedback. It's good to know that Donald provided a professional and timely service and that he was courteous and communicative - qualities we highly value in our team. We appreciate your recommendation of both Donald and Timberwise. If you ever need assistance in the future, we’re here to help. Thanks again for choosing us.
Very helpful professional advice, promptly and courteously delivered.
Customer Service
Quality
Value
We had a concern about damp in a basement flat hallway cupboard. A visit was arranged for a free survey to see if remedial work would be needed. Dan arrived a little early which was great and advised that there was no evidence of water penetration and that the issue was one of condensation caused by cold walls and lack of ventilation. It was really helpful to have our minds set at rest and we can deal with the situation without the fear that there may be a serious damp problem. The service was prompt and professional. Thanks to Karolyn and Dan for their help.
Customer in Bristol City Posted on 29/04/2024 , work completed 08/04/2024
Professional, efficient work at short notice
Customer Service
Quality
Value
Steven Buick and team at Timberwise Scotland are fantastic! I contacted Timberwise and within 5days my property and wet rot problem was survey and fixed. Structural floor joists were affected by wet rot, which required to be sistered with new bespoke sized joists and treated. The work was carried out safely, tidily, and to a very high professional standard by Alan and Stuart. Shortly after I received my guarantee of 20years for the work carried out. This is my second time using Steven and the team and Timberwise Scotland, and therefore recommend them at the highest level to carry out timber treatment work at any property.
Customer in Edinburgh Posted on 05/01/2024 , work completed 19/12/2023
Great work, and highly recommended
Customer Service
Quality
Value
We have had some rising damp in the basement of our Victorian house. Timberwise was referred to us by an experienced Chartered Surveyor that we know, and we were really happy we followed his recommendation. The team was very professional, friendly, polite and tidy from the survey through to installation of DPC. Finishing with the plastering was excellent and was truly an art of work! Also, very good communication from the office staff. Great job, and well done! We would highly recommend.
Customer in Greater London Posted on 22/10/2023 , work completed 09/10/2023