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Trusted Traders

Timberwise (UK) Limited

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4.5

56 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Timberwise have been caring for properties for over 45 years, and have over that time built a reputation for a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers. Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

“Please read more reviews on our Head Office profile page: https://trustedtraders.which.co.uk/businesses/timberwise-uk-ltd/”

What we do

  • Damp proofing and timber preservation services

  • Specialised building trade contractors

  • More Services

    • basement waterproofing dry and wet rot woodworm control

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
56 reviews
Customer Service
4.6
Quality
4.5
Value
4.3
Sort by
Amazing service
Customer Service
Quality
Value
Following my survey I used Timberwise for some recommended works. From telephoning, during covid through to inspection by Dean and works carried out by Chris, everything ran perfectly smooth. All persons I spoke to went over and above. Dean came out for further inspection, me thinking I had additional concerns. Nothing was too much trouble. Chris carried out the works with the least possible upheaval and cleared/cleaned where possible at the end. Chris even helped me locate a leak from my boiler - thank you. Thank you for a brilliant service would definitely recommend.
Customer in Surrey Posted on 17/08/2020 , work completed 29/07/2020
Treatment for woodworm in attic
Customer Service
Quality
Value
Timbercare did a very good job, giving a friendly and efficient service. A thorough survey and useful advice. Work booked in easily. We prepared the loft in advance and the job went very smoothly.
Customer in Conwy Principal Area Posted on 21/07/2020 , work completed 06/07/2020
Except service from start to finish
Customer Service
Quality
Value
From my first phone call to Leslie in the office to Steve’s first visit and then work done by Stewart the service could not have been better. We were kept in the picture throughout with very clear explanations and we felt confident and supported during a potentially stressful experience. Although there was a delay before completion, because of a plaster shortage, the work was completed at the earliest opportunity. I would have no hesitation recommending Timberwise to others, indeed I have already done so.
Nicky - Customer in Lancashire Posted on 26/06/2020 , work completed 19/06/2020
Fast and professional service
Customer Service
Quality
Value
Timberwise provided a prompt free survey to explain the cause of and cure for the damp problem in our kitchen. A follow-up call was needed to generate a quotation, but when it came it was very clear as to the scope, terms and price. The work was scheduled within 7 days after the quotation and was executed on time with the minimum of fuss. The crew were friendly and professional and caused the least dirt and disruption one could reasonably expect. The plaster is now dry in the area where previously it was damp, so the signs are good that the problem is solved.
Customer in Greater Manchester Posted on 09/03/2020 , work completed 03/03/2020
Timber survey and treatment
Customer Service
Quality
Value
After the survey of the house I was buying recommended an investigation into internal timber decay, Timberwise Bristol surveyed the whole house and recommended woodworm treatment for the ground floor. They arranged the survey with the previous owners and delivered their report promptly. Once I had moved in, they were able to do the treatment on the day after, with the surveyor Tim visiting again as well, to look at an additional area of concern that I had not flagged in the original request. Both Mat and Tim were very helpful and accommodating, giving me useful advice and guidance - also going the extra mile helping me with woodworm in a piece of my furniture. I now have my 20-year guarantee for the floors as well as piece of mind. As well as Mat and Tim, all the office staff I dealt with were friendly and helpful. I can recommend Timberwise Bristol wholeheartedly.
Customer in City of Bristol Posted on 01/03/2020 , work completed 20/02/2014
top marks for professional work and relations with the customer
Customer Service
Quality
Value
Timberwise have completed rot treatment in my flat and in my neighbour's adjoining flat. They were required to strip out and treat the rot, then re-plaster walls and replace boards. They left both flats in perfect condition ready for painting. All done on time and according to their quote. They were faced with a difficult situation as they had to work round a stressed customer in residence. They handled this with a level of thoughtfulness and diplomacy for which I am grateful. I don't normally write reviews but they deserve this Nina
Nina Posted on 23/10/2019 , work completed 16/10/2019
Great work, a few challenges with communication
Customer Service
Quality
Value
I have had a positive experience with Timberwise and their Bristol office. Dan Roderick has done an excellent job and was a pleasure to work with. Georgina from the office deserves a knighthood for patiently taking many calls from me every week in the run up to the work and being very flexible around my project's needs. The only area for improvement I would highlight is the communication in advance of the work. The instructions seemed well geared for furnished properties, but not for renovation projects such as mine. Unfortunately it was not clearly communicated that my sink would need removing in advance of the work, nor that my electrics would all need to be boxed and chased. This caused a lot of upheaval and frantic phone calls during the week of the work, and very nearly caused all the damp work to be postponed which would have had big knock on impacts for the rest of the building work scheduled. Other than this, I am very happy with the work and price.
Customer in City of Bristol Posted on 20/10/2019 , work completed 28/09/2019
Excellent work
Customer Service
Quality
Value
Carrying out remedial damp proofing. Timberwise get 10 out of 10. Work completed on time by an excellent technician. He was friendly, tidied up at the end of the job and all in all did a first rate job. Beautiful finish on the plastering.
Customer in Gloucestershire Posted on 17/05/2019 , work completed 17/05/2019
Pump and new joists/flooring outstanding service
Customer Service
Quality
Value
Mark initially provided sound advice from the Basement, Pump and Sump Company. Some companies were not reputable! The job turned out to be more complex and time consuming requiring six hours extra labour from two people which was not charged. Mark and Nick are incredibly hardworking, explaining tasks and totally trustworthy. Timberwise thankfully managed to fit new flooring and joists at less than a week's notice so the kitchen can be fitted tomorrow. James in the office very helpful. I just wish every tradesman/company was this good. Quality of work was superb. The pump was initially noisy but Nick fixed this.
Customer in Cheshire Posted on 07/04/2019 , work completed 06/04/2019
Excellent professional service
Customer Service
Quality
Value
Timberwise recently completed damp proof treatment to a section of our hall wall. I was apprehensive about the potential mess and damage to our newly polished wood floor. I needn’t have worried as Steve immediately reassured me. The floor had a robust and full covering preventing any damage and the work was carried out in the outlined timescale. The area was kept tidy and left clean at the end of each day. Steve was very respectful of our home. He took great care in removing the skirting board in one piece and the completed job is very neat. Overall I’m delighted with the work.
Customer in West Yorkshire Posted on 29/01/2019 , work completed 29/01/2019