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Endorsed by Which? Trusted Traders

Timberwise (UK) Limited

Profile thumb timberwise logo final red cmyk 2
4.5

59 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Timberwise have been caring for properties for over 45 years, and have over that time built a reputation for a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers. Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

“Please read more reviews on our Head Office profile page: https://trustedtraders.which.co.uk/businesses/timberwise-uk-ltd/”

What we do

  • Damp proofing and timber preservation services

  • Specialised building trade contractors

  • More Services

    • basement waterproofing dry and wet rot woodworm control

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.5
59 reviews
Customer Service
4.6
Quality
4.5
Value
4.3
Sort by
Very satisfied with work
Customer Service
Quality
Value
From start to finish I have found all the Timberwise staff to be most helpful and efficient. They were always on time and I was most impressed with the way the technician, Ian Harding, carried out the woodworm treatment. He was pleasant and everywhere was left neat. The first contact is made to the work being completed was beyond my expectations. The office staff were also most helpful and the paperwork, which I received was very helpful. I would certainly recommend Timberwise to anyone needing woodworm treated for the way they deal with customers and their whole customer-focused approach.
Customer in Buckinghamshire Posted on 20/07/2021 , work completed 15/07/2021
Knowledgeable, trusted and effective.
Customer Service
Quality
Value
Timberwise were great to deal with from start to finish. We had confidence in the advice and they were friendly and professional. The work was conducted to a high standard and left very tidy. The work was also completed for a reasonable price. Highly recommended.
Customer in Merseyside Posted on 26/03/2021 , work completed 03/03/2021
Woodworm in church tower
Customer Service
Quality
Value
Communication with Timberwise was excellent throughout - from arranging a survey through to completing the anti-woodworm spraying. The bat problem was fully understood and great care was taken to provide all information to our bat warden about the chemical formulation to be used. The Timberwise team of 2 arrived in good time, had a briefing from our bat warden and completed the job very efficiently It was a pleasure to deal with Timberwise throughout.
Robert in Somerset Posted on 23/03/2021 , work completed 10/03/2021
Do not touch with a barge pole
They lost us a mortgage because their report was incorrect, saying there was rising damp, when in fact the roof leaked and damaged the plaster. They do not use the appropriate materials for older breathable properties. They wanted to drill a hole through the floor to check if there was a damp proof course, therefore breaching the damp proof course!!! And a variety of other things I would never recommend them
Customer in Northamptonshire Posted on 02/02/2021 (Reviewer did not use service)
Amazing service
Customer Service
Quality
Value
Following my survey I used Timberwise for some recommended works. From telephoning, during covid through to inspection by Dean and works carried out by Chris, everything ran perfectly smooth. All persons I spoke to went over and above. Dean came out for further inspection, me thinking I had additional concerns. Nothing was too much trouble. Chris carried out the works with the least possible upheaval and cleared/cleaned where possible at the end. Chris even helped me locate a leak from my boiler - thank you. Thank you for a brilliant service would definitely recommend.
Customer in Surrey Posted on 17/08/2020 , work completed 29/07/2020
Treatment for woodworm in attic
Customer Service
Quality
Value
Timbercare did a very good job, giving a friendly and efficient service. A thorough survey and useful advice. Work booked in easily. We prepared the loft in advance and the job went very smoothly.
Customer in Conwy Principal Area Posted on 21/07/2020 , work completed 06/07/2020
Except service from start to finish
Customer Service
Quality
Value
From my first phone call to Leslie in the office to Steve’s first visit and then work done by Stewart the service could not have been better. We were kept in the picture throughout with very clear explanations and we felt confident and supported during a potentially stressful experience. Although there was a delay before completion, because of a plaster shortage, the work was completed at the earliest opportunity. I would have no hesitation recommending Timberwise to others, indeed I have already done so.
Nicky - Customer in Lancashire Posted on 26/06/2020 , work completed 19/06/2020
Fast and professional service
Customer Service
Quality
Value
Timberwise provided a prompt free survey to explain the cause of and cure for the damp problem in our kitchen. A follow-up call was needed to generate a quotation, but when it came it was very clear as to the scope, terms and price. The work was scheduled within 7 days after the quotation and was executed on time with the minimum of fuss. The crew were friendly and professional and caused the least dirt and disruption one could reasonably expect. The plaster is now dry in the area where previously it was damp, so the signs are good that the problem is solved.
Customer in Greater Manchester Posted on 09/03/2020 , work completed 03/03/2020
Timber survey and treatment
Customer Service
Quality
Value
After the survey of the house I was buying recommended an investigation into internal timber decay, Timberwise Bristol surveyed the whole house and recommended woodworm treatment for the ground floor. They arranged the survey with the previous owners and delivered their report promptly. Once I had moved in, they were able to do the treatment on the day after, with the surveyor Tim visiting again as well, to look at an additional area of concern that I had not flagged in the original request. Both Mat and Tim were very helpful and accommodating, giving me useful advice and guidance - also going the extra mile helping me with woodworm in a piece of my furniture. I now have my 20-year guarantee for the floors as well as piece of mind. As well as Mat and Tim, all the office staff I dealt with were friendly and helpful. I can recommend Timberwise Bristol wholeheartedly.
Customer in City of Bristol Posted on 01/03/2020 , work completed 20/02/2014
top marks for professional work and relations with the customer
Customer Service
Quality
Value
Timberwise have completed rot treatment in my flat and in my neighbour's adjoining flat. They were required to strip out and treat the rot, then re-plaster walls and replace boards. They left both flats in perfect condition ready for painting. All done on time and according to their quote. They were faced with a difficult situation as they had to work round a stressed customer in residence. They handled this with a level of thoughtfulness and diplomacy for which I am grateful. I don't normally write reviews but they deserve this Nina
Nina Posted on 23/10/2019 , work completed 16/10/2019