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Timberwise (UK) Limited

4.5

76 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Timberwise is a family run property care company that have been caring for properties for over 50 years. We have over that time built a reputation for providing a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers.

Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Condensation and humidification control
    • Injection damp courses
    • Timber treatment services
    • Tanking Systems
  • Specialised building trade contractors

  • Waterproofing

    • Cellar Tanking
    • Water Ingress
  • Property refurbishment contractors

  • Surveyors

    • Damp proofing surveyors
    • Water proofing surveyors
    • Building Surveyors
    • Timber preservation surveyors
  • Flooring services

  • More Services

    • dry and wet rot
    • flood repair

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.5
76 reviews
Customer Service
4.7
Quality
4.6
Value
4.4
Sort by
Damp Treatment Course
Customer Service
Quality
Value
Timberwise carried out a repair to a small patch of wall dampness at our main entrance door . The work was carried out very professionally by Donald, who ensured all works were completed satisfactorily and within the estimated timescale . Donald proved to be a courteous and communicative engineer and I would not hesitate to recommend him and the Timberwise organisation.
Customer in East Lothian Council Posted on 15/05/2024 , work completed 02/05/2024
Very helpful professional advice, promptly and courteously delivered.
Customer Service
Quality
Value
We had a concern about damp in a basement flat hallway cupboard. A visit was arranged for a free survey to see if remedial work would be needed. Dan arrived a little early which was great and advised that there was no evidence of water penetration and that the issue was one of condensation caused by cold walls and lack of ventilation. It was really helpful to have our minds set at rest and we can deal with the situation without the fear that there may be a serious damp problem. The service was prompt and professional. Thanks to Karolyn and Dan for their help.
Customer in Bristol City Posted on 29/04/2024 , work completed 08/04/2024
Professional, efficient work at short notice
Customer Service
Quality
Value
Steven Buick and team at Timberwise Scotland are fantastic! I contacted Timberwise and within 5days my property and wet rot problem was survey and fixed. Structural floor joists were affected by wet rot, which required to be sistered with new bespoke sized joists and treated. The work was carried out safely, tidily, and to a very high professional standard by Alan and Stuart. Shortly after I received my guarantee of 20years for the work carried out. This is my second time using Steven and the team and Timberwise Scotland, and therefore recommend them at the highest level to carry out timber treatment work at any property.
Customer in Edinburgh Posted on 05/01/2024 , work completed 19/12/2023
Great work, and highly recommended
Customer Service
Quality
Value
We have had some rising damp in the basement of our Victorian house. Timberwise was referred to us by an experienced Chartered Surveyor that we know, and we were really happy we followed his recommendation. The team was very professional, friendly, polite and tidy from the survey through to installation of DPC. Finishing with the plastering was excellent and was truly an art of work! Also, very good communication from the office staff. Great job, and well done! We would highly recommend.
Customer in Greater London Posted on 22/10/2023 , work completed 09/10/2023
Highly recommend
Customer Service
Quality
Value
We can recommend Timberwise. In particular: - good coordination between colleagues (office staff, surveyor, technicians) - good customer care - clear documentation - prompt responses to emails - turned up on time - project finished on time We found Timberwise through Which Trusted Traders, as we had suspected dry rot. From our initial online request for a survey, to Ian’s thorough survey and report, the clear quote, coordination on dates, right through to the rot treatment and works we felt we were receiving a good service. It was good to have Ian visit again at the start of works and to run through all our questions and concerns with us. The technicians, Andy and then Chris, were very hard-working and explained what they were doing at each stage, which we appreciated. The new floorboards, plaster and skirting (including a curved section) are looking good. Thanks to all at Timberwise.
Customer in Greater London Posted on 30/08/2023 , work completed 25/08/2023
Good experience.
Customer Service
Quality
Value
Mr Chris Walker from Timberwise visited us to advise on damp in our property. After a good look around he advised us it was condensation and nothing else. He advised us on how to remedy the situation, there was no hard sell, which we thought there might be as we fully expected the worse and Mr Walker was helpful, polite and honest.
Customer in Derbyshire Posted on 03/03/2023 , work completed 20/02/2023
Great work, professional and cost true to quote
Customer Service
Quality
Value
We had a very good experience with Timberwise. The surveyor Ian was able to fit us in for a survey quickly and was very responsive to emails and organising a date for our work. We had Dave complete the work in our property, he was friendly, efficient and polite. Dave was respectful of us working from home and around our two cats. Dave protected our floors and carpets well and finished the work to a high quality. When we received our invoice, the costing were true to the original quote. I would recommend Timberwise to a friend
Alice in Greater London Posted on 24/02/2023 , work completed 10/02/2023
Highly Recommend Timberwise
Customer Service
Quality
Value
Timberwise from start to finish were excellent. This is a professional company with customer service at its heart. We had an issue with damp in our house. Timberwise sent out one of their own surveyors to review the situation. The surveyor explained what the issue was, and a full survey report was received within a week. There was no obligation to proceed with the remedial work and no 'hard sell'. After reading previous reviews we already had confidence in Timeberwise and took the decision to proceed with the work. The work was carried out on the date it was arranged and was to high standard. All mess was cleaned up. It can be a minefield when trying to arrange works such as damp issues, but Timberwise took all the stress away. I would highly recommend Timberwise.
Customer in Borough of Halton Posted on 18/01/2023 , work completed 04/01/2023
Great and professional advice
Contacted Timberwise to advise on a potential dry rot problem in our attic. We were worried about this as one other builder (NOT Timberwise) who came to look at the problem quoted us for nothing less than the complete replacement of rafters and roof at £50k+, citing unsolvable dry rot and woodworm problems. After sending some pictures, Jenna at Timberwise replied quickly that we didn’t have a dry rot problem at all, and that it was just a matter of improving ventilation in the area. She sent us great and convincing documentation from the Timberwise site. All free of charge! This put our minds at ease, and obviously saved us loads of money, time and hassle. Highly recommended, actual experts at what they do (unlike some others out there!)
Customer in Greater London Posted on 11/01/2023 (Reviewer did not use service)
Extremely helpful advice regarding our condensation problem without the necessity of carrying out expensive works.
Customer Service
Quality
Value
Ashley George, the Timberwise rep arrived on time & was very professional during his survey. He was able to confirm the cause of the problem & discussed various measures we could take to remove the condensation without undergoing expensive & disruptive works. He was able to advise on what equipment we needed & how to manage issues such as humidity & air ventilation. All in all, we were very impressed with the service provided.
Customer in Cornwall Posted on 22/11/2022 , work completed 22/11/2022