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Timberwise (UK) Limited

4.6

87 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

Timberwise is a family run property care company that have been caring for properties for over 50 years. We have over that time built a reputation for providing a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers.

Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Condensation and humidification control
    • Injection damp courses
    • Timber treatment services
    • Tanking Systems
  • Specialised building trade contractors

  • Waterproofing

    • Cellar Tanking
    • Water Ingress
  • Property refurbishment contractors

  • Surveyors

    • Damp proofing surveyors
    • Water proofing surveyors
    • Building Surveyors
    • Timber preservation surveyors
  • Flooring services

  • More Services

    • dry and wet rot
    • flood repair

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.6
87 reviews
Customer Service
4.7
Quality
4.6
Value
4.4
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Fast, Friendly and Efficient
Customer Service
Quality
Value
Having phone a few companies who were booking weeks in advance, Timberwise were able to squeeze me as they were a local company. The survey was carried out quickly, the surveyor Nic Glover rang me on the day as he knew i needed information quickly to help the purchase proceed quickly. The work was later booked in and carried out by a great and friendly guy called Steven Wade, take great care in his work, updated me throughout the day and did a really thorough job.
Customer in West Yorkshire Posted on 04/12/2018 , work completed 08/11/2018
top marks for professional work and relations with the customer
Customer Service
Quality
Value
Timberwise have completed rot treatment in my flat and in my neighbour's adjoining flat. They were required to strip out and treat the rot, then re-plaster walls and replace boards. They left both flats in perfect condition ready for painting. All done on time and according to their quote. They were faced with a difficult situation as they had to work round a stressed customer in residence. They handled this with a level of thoughtfulness and diplomacy for which I am grateful. I don't normally write reviews but they deserve this Nina
Nina Posted on 23/10/2019 , work completed 16/10/2019
Prompt & professional from start to finish
Customer Service
Quality
Value
Will certainly use again and would definitely recommend to others.
Mary, Cheshire Posted on 06/04/2018 , work completed 06/04/2018
Excellent Job
Customer Service
Quality
Value
All employees efficient, polite & professional. Office, surveyor, technician. Service prompt & efficient, can not be faulted.
Andrew, Wiltshire Posted on 20/04/2018 , work completed 20/04/2018
Knowledgeable, trusted and effective.
Customer Service
Quality
Value
Timberwise were great to deal with from start to finish. We had confidence in the advice and they were friendly and professional. The work was conducted to a high standard and left very tidy. The work was also completed for a reasonable price. Highly recommended.
Customer in Merseyside Posted on 26/03/2021 , work completed 03/03/2021
Great and professional advice
Contacted Timberwise to advise on a potential dry rot problem in our attic. We were worried about this as one other builder (NOT Timberwise) who came to look at the problem quoted us for nothing less than the complete replacement of rafters and roof at £50k+, citing unsolvable dry rot and woodworm problems. After sending some pictures, Jenna at Timberwise replied quickly that we didn’t have a dry rot problem at all, and that it was just a matter of improving ventilation in the area. She sent us great and convincing documentation from the Timberwise site. All free of charge! This put our minds at ease, and obviously saved us loads of money, time and hassle. Highly recommended, actual experts at what they do (unlike some others out there!)
Customer in Greater London Posted on 11/01/2023 (Reviewer did not use service)
damp survey
I had a damp survey on Tuesday 16th September 2025 from timberwise Exmouth and was visited by Peter . He was very thorough and gave me good advice. He explained that I have a problem with condensation rather than damp and told me what I could do about it. He also advised about some other issues as I was concerned about possible water ingress. He tested for damp and condensation levels. Two other companies had advised that I had damp and needed work costing several thousand pounds. Another company also identifying condensation had charged over £100 for survey and the man visiting appeared rushed although appointment had been made later due to his time schedule. I would definitely recommend Peter and Timberwise. As a woman it is good to know it is a trustworthy company. I was sorry not to be able to give Timberwise some work but they are specialists in damp and timber and do not deal with the issues I need to have addressed. If I had any concerns in the future I would contact them and will recommend them to friends and family.
Customer in Devon Posted on 18/09/2025 (Reviewer did not use service)
The trader replied (on 22/09/2025)
Thank you for sharing such a detailed review of your damp survey with Timberwise. We’re so pleased to hear that Peter took the time to thoroughly assess your property, provide clear advice and explain the difference between condensation and damp. It’s great to know his honest approach gave you confidence, especially after receiving very different recommendations elsewhere. Your comments about trust and professionalism mean a lot, and we’ll be sure to pass your feedback on to Peter. We truly appreciate your recommendation to friends and family.
Honest and thorough company, highly recommended
Customer Service
Quality
Value
I called Timberwise for a quote for wood worm treatment, after I noticed that some timber in my my flat had small holes in it. Gary Carty from Timberwise did a thorough inspection of the timber and said that the holes were historic, that I had nothing to worry about and that no treatment was needed. The following week Timberwise sent me an official report about the inspection. Gary absolutely put my mind at ease and I really appreciated the honesty and thoroughness of Timberwise and am extremely happy to recommend them.
Customer in Greater London Posted on 07/09/2025 , work completed 20/08/2025
The trader replied (on 09/09/2025)
Thank you for your kind words and recommendation. We’re so pleased to hear that Gary was able to carry out a thorough woodworm survey at your flat in Greater London and provide you with clear and honest advice. It’s great to know his inspection and the official report gave you peace of mind. We’ll be sure to share your feedback with Gary, and we truly appreciate you taking the time to recommend Timberwise.
Polite and informative
Customer Service
Quality
Value
I had a dry rotted floor fixed by Timberwise in October 2015. The traders were very polite and informative, and I was very happy with their work and their ethos. Everything was completed on time and within the agreed budget. The quality of their work and the value for money I felt I received were both excellent. I would definitely recommend the trader.
Mrs Harris, Taunton Posted on 15/10/2015 , work completed 15/10/2015
Lovely traders - very helpful
Customer Service
Quality
Value
I contacted Timberwise back in March 2017, Craig came out, inspected the property and created a great report. It took until October before I was ready for work to begin, I contacted the team arranged a date and they were so helpful! I realised I may have had damp in another room - they happily obliged to check that room as well whilst carrying out the DPC on the original room. Phone calls at each stage to provide updates, Carl & Craig couldn't do enough to help. Highly recommend.
CatieKins Posted on 07/11/2017 , work completed 07/11/2017