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Timberwise (UK) Limited

4.5

74 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Timberwise is a family run property care company that have been caring for properties for over 50 years. We have over that time built a reputation for providing a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers.

Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Condensation and humidification control
    • Injection damp courses
    • Timber treatment services
    • Tanking Systems

  • Specialised building trade contractors

  • Waterproofing

    • Cellar Tanking
    • Water Ingress

  • Property refurbishment contractors

  • Surveyors

    • Damp proofing surveyors
    • Water proofing surveyors
    • Building Surveyors
    • Timber preservation surveyors

  • Flooring services

  • More Services

    • dry and wet rot
    • flood repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
74 reviews
Customer Service
4.7
Quality
4.6
Value
4.4
Recommended

Recommended

by 92% of customers
Sort by
Very pleasant
Customer Service
Quality
Value
Overall a very pleasant experience dealing with this company.
Kevin, Hampshire Posted on 27/04/2018 , work completed 27/04/2018
Recommended
Prompt and well done
Customer Service
Quality
Value
A job well done. The workman who came to me was excellent.
Andrew, Somerset Posted on 23/04/2018 , work completed 23/04/2018
Recommended
Failed to inspect the entire property and gave a ridiculous quote
Customer Service
Quality
Value
Do not use Timberwise. They may provide cheap surveys but there's a reason. Following a survey completed by our mortgage provider, they highlighted timber and damp issues in the roof. We were recommended to get a specialist survey completed. The only reason we had the survey done was to get information on the roof. Timberwise provided us with a report but had failed to inspect the roof. They stated that the roof wasn't accessible. The roof is accessible as the first surveyor wouldn't have been able to highlight the issues if so. I then spoke with Andrew Pemberton who is the charted construction manager. He assured me I would receive a full refund. This was a month ago now. I still haven't received a refund and they have ignored all communication. We also received a quote from them regarding the damp in the downstairs of the property coming to around £3500. We got another contractor in to inspect the property. For the same piece of work, they quoted £1700.
HenryH Posted on 20/04/2018 , work completed 20/04/2018
Excellent Job
Customer Service
Quality
Value
All employees efficient, polite & professional. Office, surveyor, technician. Service prompt & efficient, can not be faulted.
Andrew, Wiltshire Posted on 20/04/2018 , work completed 20/04/2018
Recommended
Professional job
Customer Service
Quality
Value
I had a survey done by Timberwise who gave me a quote that I accepted and the work was carried out by a very competent and polite operative.
Roger, Leicestershire Posted on 19/04/2018 , work completed 19/04/2018
Recommended
Prompt & professional from start to finish
Customer Service
Quality
Value
Will certainly use again and would definitely recommend to others.
Mary, Cheshire Posted on 06/04/2018 , work completed 06/04/2018
Recommended
Polite, helpful and efficient
Customer Service
Quality
Value
The survey was carried out by a rival company but Timberwise's quote for the actual work was much less and they were highly recommended by friends. I found them helpful, friendly and efficient.
Which? Trusted Traders Consumer Posted on 29/03/2018 , work completed 29/03/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
Excellent, professional company. Very prompt booking thorough surveyor (Dennis) and very competent, knowledgeable technician (Andy). Nothing too much trouble. Very careful with our property and cleaned/tidied up superbly.
Colin, Buckinghamshire Posted on 06/03/2018 , work completed 06/03/2018
Recommended
Exceptional
Customer Service
Quality
Value
Timberwise have provided an outstanding service, from initial contact with them, to the end of the work. The workmen were prompt, courteous and completely professional. I would recommend Timberwise to anyone.
Kathryn, Lancashire Posted on 02/03/2018 , work completed 02/03/2018
Recommended
Excellent work - very professional
Customer Service
Quality
Value
Two engineers arrived promptly and removed internal plaster and injected new damp course on two sides of the property. Final plaster finish was superb! Left the home in a very clean state.
Robert, Kent Posted on 21/02/2018 , work completed 21/02/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.