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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–12:00
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
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4.9
387 reviews
Recommended
Recommended
by 100% of customers
Sort by
Above and beyond
Customer Service
Quality
Value
I can't praise Tincknell Heating enough. Although they are just my heating oil suppliers I needed their advice re my double skin tank as over the years rain water had built up between the two skins, the tank bund. This is a known fault with the lid on this particular tank, which I hasten to add, they did not install. The bund was emptied today of 400 litres of water. The two on site engineers then took the time to cover the lid with with some pond liner I had and security with a bungee cord.
Customer in Wiltshire
, work completed
Recommended
Excellence
Customer Service
Quality
Value
David Wilcox has serviced my boiler foir a number of years now and it is always a pleasure to welcome him on site. He is friendly, couteous, knowledgeable and always ready to answer questions. As far as I can judge (I am not an engineer!), his work is thorough and careful, and the site is left clean and tidy. He fully explains what he does. I have absolutely no complaints with his work and the boiler always works well and efficiently after his service. Well done, David. You are a credit to the company!
Customer in North Somerset
, work completed
Recommended
New Combi Boiler
Customer Service
Quality
Value
Impressed with Tincknell Heating After initial phone call, the home visit to access requirements, quotation &date for installation although not the cheapest was all very quick & efficient. The team Ollie & Liam arrived on the date & time specified, both very polite & friendly. Ollie explained how they would carry out the work & kept us informed of progress. The work was carried out in an efficient & professional manner with minimal disruption. The work was completed on time, everything was left clean, tidy & the operation of the system explained. Pleased with the finished installation.
Customer in Somerset
, work completed
Recommended
Quick response to call out for leak
Customer Service
Quality
Value
We called Tincknells after discovering an oil leak. Their response was quick and covered by our service agreement. Engineer Steve Ingman identified a faulty hydraulic ram in the boiler which he replaced. He has usually carried out our annual boiler service (also covered by our service plan) in recent years and is always professional, competent, friendly and thorough, and keeps the work area clean and tidy.
Customer in Gloucestershire
, work completed
Recommended
Tincknell Heating
Customer Service
Quality
Value
Tincknell installed our current heating system a number of years ago. They have serviced and maintained the system annually ever since, keeping it running perfectly. The Tincknell engineers have always been friendly and efficient, carrying out the work promptly and to a good standard.
Customer in Somerset
, work completed
Recommended
Our Annual Service today by reliable Tincknell's
Customer Service
Quality
Value
We had our boiler serviced today by Fin and just wanted to say that as usual we were very pleased with the professional service we have come to expect from Tincknell's. Fin is a very pleasant and polite young man and a credit to your company. Thank you Tincknell's, Kind Regards, Ruth & John Wearxx
Customer in Bath and North East Somerset
, work completed
Recommended
Clean, efficient, excellent work
Customer Service
Quality
Value
Tinknells’s boiler serviceman arrived on time, was polite, efficient and completed the service quickly. He tidied up and cleaned around the boiler afterwards. He was cheerful friendly and very polite. Could not expect more, am very pleased with the service provided.
Customer in Somerset
, work completed
Recommended
Quick, friendly, and extremely efficient.
Customer Service
Quality
Value
Our lpg central heating boiler broke down. We contacted Tincknells, who sent out an engineer the next day. When he found that it was beyond repair he explained the problem clearly and at our request arranged for a quotation for a replacement to sent within 24 hours. We accepted it at once, and arrangements for the work to be done were put in hand immediately, and adjusted to accommodate our need to be away from home for one of the days proposed. The works went exactly as planned and the installation team were friendly, polite, and very efficient.
Customer in Somerset
, work completed
Recommended
Cold Showers in Winter - No Thanks!
Customer Service
Quality
Value
Our boiler broke down just after Christmas. I called Tinknells Heating and an engineer arrived the same day. To repair it would have cost in excess of £500, so we elected to replace it as we guessed it was ancient. Ollie then came out to look at our sad, useless boiler and we had an estimate the following day. Unfortunately the plumbers merchants were all closed until 2 January, which meant cold showers for a week. I admit to improper language during that period. But first thing on 3 January, Ollie and Liam were on the doorstep, tools in hand! By 4pm that day, Beatrice Boiler was up and running. Hot showers were back. Both Ollie and Liam worked really hard all day, leaving everywhere clean and tidy. Thanks to them and the team back at base, Nick and Pat, who kept us updated throughout. We can’t recommend Tinknells highly enough.
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
I couldn't be more pleased. Not the cheapest, but thorough and helpful. From start to finish I felt that I was getting an excellent service
Customer in Somerset
, work completed
Recommended