Endorsed by Which?

Tincknell Heating

4.9

424 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
424 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
100% Recommend - Replacement of old boiler
Customer Service
Quality
Value
When my elderly boiler unexpectedly died Tincknells Heating were who I turned to without hesitation. They had serviced the old boiler for many years so I was familiar with the company and confident they would do an excellent job. Everything was done efficiently, courteously and to plan. Personal thanks to Nick Turner, Liam and Jack. I have no hesitation in recommending the company and their staff.
Customer in Somerset Posted on 01/03/2026 , work completed 27/02/2026
Installation of new oil tank, boiler service
Customer Service
Quality
Value
I had a new oil tank installed and a boiler service carried out today (30th October). I’ve been a loyal customer of Tincknells for 24 years and have always had the utmost confidence in the quality and reliability of their service. Because of this long-standing trust, I had no hesitation in asking them to undertake the installation of a new oil tank and the associated work involved. Once again, the team delivered an excellent job — professional, efficient, and courteous throughout. I’d like to take this opportunity to thank the entire team for their outstanding service today. They are a credit to the company, and I wouldn’t hesitate to recommend Tincknells to anyone looking for a trustworthy and dependable service provider. The workmen on site were exceptional, and I would kindly ask management to personally recognise their efforts — they truly do a fantastic job.
Customer in Somerset Posted on 30/10/2025 , work completed 30/10/2025
The trader replied (on 04/11/2025)
Thank you so much for your wonderful review and for being such a loyal customer for the past 24 years! We’re thrilled to hear that your experience with Tincknells continues to meet your high expectations. We truly appreciate your kind words and will certainly pass on your thanks to the team. We appreciate your recommendation, warm regards Tincknell Heating.
Great Experience!
Customer Service
Quality
Value
We employed Tincknell Heating to instal an unvented water cylinder, to remedy problems with water pressure and generally upgrade the system in our home. From estimate to completion the staff were very professional, helpful and friendly, both when visiting our home and later at the office. The work was carried out quickly to specification and completed on time and below the estimated budget cost! There was no fuss or mess and communication was particularly good. We could not recommend them more highly.
Customer in Somerset Posted on 28/10/2025 , work completed 24/10/2025
The trader replied (on 03/11/2025)
Thank you so much for your kind words and for taking the time to share your feedback. We’re delighted to hear that you’re pleased with the installation. We truly appreciate your recommendation and look forward to helping you again in the future. Best regards, Tincknell Heating.
New Boiler Installation
Customer Service
Quality
Value
Very, very impressed with the service we received from Tincknells. Very professional from day one and the work completed by Ollie and Dan was to a very high standard. The installation was hassle free, completed quickly and efficiently and they left the place clean and tidy. The new boiler and the work represent good value for money. I would highly recommend them.
Customer in Somerset Posted on 10/10/2025 , work completed 06/10/2025
The trader replied (on 11/10/2025)
Thanks so much for the lovely review! We’re really glad you were happy with the service from start to finish. Ollie and Dan will be pleased to hear your feedback. Great to hear the install went smoothly and that you’re pleased with the new boiler. Thanks again for the recommendation, kind regards from everyone at Tincknell Heating.
Installation of new oil tank
Customer Service
Quality
Value
Mike & Dan have just completed the installation of a new oil tank. Polite and helpful crew with job completed on time and within budget. Site left clean and tidy. Thanks guys.
Customer in Somerset Posted on 26/08/2025 , work completed 26/08/2025
The trader replied (on 29/08/2025)
Thank you for your review for Mike & Dan, we're so pleased to see you're happy with their work! If there's anything else we can help you with in the future please just give us a call on 01749 678828
Exceptional service
Customer Service
Quality
Value
We have just had a new boiler fitted and I wanted to leave my praise for the work that was done. Mike, Gary, and Jamie were prompt and very efficient in pouring the concrete pad for our new external boiler the week before the installation, and Kes, Mattie, and Cruz, who did the boiler installation, were exceptional. Clear communication, very careful, neat, and precise workmanship, and incredibly helpful -- going well above what was necessary in helping us make better use of the space and preparing for our future renovation. This was a 10/10 experience -- would happily recommend to anyone looking for a new boiler.
Customer in Somerset Posted on 20/08/2025 , work completed 19/08/2025
The trader replied (on 29/08/2025)
Wow, thank you so much for your review, this has made our day! Please be assured we've shared your comments with the whole team making sure their managers know what a terrific job they've done. We'll be in touch in a year for your boiler's first service, but if you need anything else in the meantime please don't hesitate to call on 01749 678828. With thanks from all of us at Tincknell Heating
Excellent
Customer Service
Quality
Value
Regular service of boiler. David Wilcox was on time, efficient, thorough and answered all my questions with patience and interest. A pleasure to have him on site.
Customer in North Somerset Posted on 10/08/2025 , work completed 26/06/2025
The trader replied (on 11/08/2025)
What a lovely review for David, thank you so much for taking the time to leave it. We know he's a fantastic engineer, but it's so encouraging to see our customers confirm our suspicions. We can't wait to get him booked back in for your boiler service next year. With thanks from all of us at Tincknell Heating
Thorough boiler service
Customer Service
Quality
Value
Service was very thorough, and everything left clean and tidy. After the engineer examined the tank filters, one now started weeping fuel. This was eventually solved by replacing the offending filter in the following week, at no expense to me. All now good. Thank you
Customer in Somerset Posted on 07/08/2025 , work completed 23/06/2025
The trader replied (on 11/08/2025)
Thank you so much for your review, we're so pleased the team were able to address the weeping tank filter for you so efficiently. Of course if there's anything else you need from us please don't hesitate to call on 01749 678828.
Always efficient and neat.
Customer Service
Quality
Value
We use Tincknell’s for our annual boiler service. We have never been let down or disappointed by the quality and the neatness of the work.
Customer in Somerset Posted on 06/08/2025 , work completed 19/06/2025
The trader replied (on 07/08/2025)
What lovely review, thank you so much for taking the time to leave it, We look forward to offering the same reliable service for many more years to come! From all of us at Tincknell Heating
Boiler Service
Customer Service
Quality
Value
I have been using Tincknell’s for over 30 and their service has always been excellent. Got to know some of the service engineers very well. New one this time and he carried out the service with the excellent service I have come to expect. Punctual, personable, tidy and efficient
Customer in Somerset Posted on 06/08/2025 , work completed 13/05/2025