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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
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4.9
384 reviews
Recommended
Recommended
by 100% of customers
Sort by
Nothing Was Too Much Trouble
Customer Service
Quality
Value
One of the nicest companies I've ever dealt with. They came immediately to fix a leaking tank, very polit, friendly and effcient.
Customer , Somerset
, work completed
Recommended
Could not be Happier
Customer Service
Quality
Value
I wanted to thank you so much for Ollie Smart's visit yesterday to solve my boiler problem and get it all working again. Such quick and expert service at this difficult time was more than I dared hope for, and a splendid reflection on Tincknells as a local company of real quality. Ollie (whom I had met some ten years ago when he was assistant to a local carpenter) agreed with my local electrician in identifying the problem as pump failure; but in addition to draining the sytem and fitting a new pump and two valves, he renewed the Furnox, and then went right round the house testing every radiator and ensuring the thermostats were working properly. All too many had become stuck over the years, and I did not know what to do about it - now they are all working properly again, which is absolutely splendid (it is clearly a case of his expert knowledge of what to hit, and how hard!). That really was taking extra trouble, on top of the main job cheerfully and expertly carried through, and I am exceedingly grateful.
Neale, Somerset
, work completed
Recommended
Very Satisfied
Customer Service
Quality
Value
I have used Tincknell Fuels for years and I wouldn't go anywhere else. When I was told nothing could be done, the manager of Tincknell was on the phone talking me through my options. I decided on Monday to have a new boiler and on the Tuesday it was installed. They offered to bring electric heaters so I wouldn't get cold. They kept their distance the whole time they were here. First Class.
Jean, North Somerset
, work completed
Recommended
Fantastic immediate service
Customer Service
Quality
Value
On Good Friday 10/4/20 I was horrified to find water on my kitchen floor coming from a leak within my gas boiler.having placed buckets under the boiler I rang Tincknell as I had taken out a maintenance contract the previous October.Being a Bank holiday I did not expect the response I received.Within 30mins I was told an engineer would be with by lunchtime.He duly arrived & stripped the boiler to identify the problem,which was a faulty that needed replacing He made the boiler safe but we had no hot water.Later that day he rang to say he had got the part & would be with us the following morning at 9.He duly arrived & fitted the part.I was amazed that this problem had been solved so quickly on a Bank holiday weekend & during the Coronavirus lockdown & therefore highly recommend them.
Customer in North Somerset
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
I woke to find my boiler was not working. I phoned Tincknells at 9.00 and they arranged for an engineer to be with me between 11.00 and 1.00. He came at 12.00. He spent sometime checking everything and then informed me that a component on the computer board was not working. He said he had checked with the company stores and they didn’t have one so they had ordered one. It would be delivered to the company the following day. He apologised for the delay in getting my boiler working. On the following day another engineer arrived, and fitted the part. Whilst fitting it he noted that a different part had caused the computer component to blow and he changed this as well. My boiler was repaired. Throughout the whole process I was kept fully informed by office staff and the engineers about what they were doing, when they were doing it and why. I was impressed by their professionalism, effectiveness and customer service. I have no hesitation in recommending Tincknells.
Customer in Somerset
, work completed
Recommended
Leak through tank overflow
Customer Service
Quality
Value
Prompt response notwithstanding COVID-19. Problem diagnosed, leaking valve replaced. Efficient friendly service. Many thanks.
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
Excellent service as always. Faulty boiler fixed within an hour of phoning. I've been a customer of Tincknells for several years and have never been disappointed with their service.
Customer in North Somerset
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
My Stanley cooker decided to breakdown on me during the terrible times of the COVID lockdown! I made a call on Monday morning not expecting to get much joy but to my absolute joy I had an engineer with me the following morning. Fausto the engineer diagnosed the problem straight away and before fitting any parts checked that I was happy for him to do so. He did a great job and had Stanley up and running again in no time! I would highly recommend Tinknell Heating for there professional prompt service and will certainly be using them for Stanley's future calls.
Customer in North Somerset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The boiler in our holiday let failed shortly before new visitors were due to move in. Nick Turner organised a replacement unit and installation within a few days. James and Ollie installed the new boiler efficiently and we are ready for our new guests. Tincknells offer an excellent all round service.
Customer in Wiltshire
, work completed
Recommended
Resolved a problem speedily
Customer Service
Quality
Value
Had a problem with the indoor tank oil level monitor. Thought it had been fixed at a service, but it went wrong again. They arranged for an engineer to come out at our convenience and he was able to fix the problem very quickly. Friendly, efficient service.
Customer in Bath and North East Somerset
, work completed
Recommended