Tincknell Heating

Very professional and efficient approach to the problems encountered during the update to our heating system. A combination of extremely hot weather and a very curious existing system was really challenging for the installation team. They tackled these problems with a great spirit and still managed to finish by the scheduled date. Everything was left shipshape and very clean. We were kept fully informed as the job progressed.

We've used Tincknell Heating many times since we moved into our property 5 years ago. They replaced a hideous large rusty metal oil tank for us when we first moved in, and they have always provided an excellent and trustworthy service in keeping our aged old boiler serviced, repaired and limping along each year. This year, we were finally in a position to be able to purchase a new boiler. Engineer Keith, came out to quote; very knowledgeable and provided lots of information and answered our questions. There was no pressure put on by Tincknells in chasing us to accept their quote, once submitted. Keith and Liam arrived promptly at the date and time agreed, to remove our old boiler and fit the new one; they were exceptionally tidy and polite, and worked hard ensuring that we wouldn't be without a functioning boiler by the end of the first day. We're thrilled with our new boiler; much quieter than our old one, much less smellier and much more energy efficient. (and a bonus for our 2 rottweilers was having dog-friendly engineers!) We also developed an oil leak after the installation, which was dealt with incredibly swiftly - an engineer at the door within 10 minutes of me calling! It really is good old-fashioned customer service from Tincknells; and what a blessing to be given a beautiful arrangement of flowers at the end of the boiler installation Great service from Tincknells; wouldn't hesitate to recommend them to others!

We recently had a new boiler fitted by Tincknells. Their advice and service from start to finished was excellent. The engineers were friendly and helpful, they worked extremely neatly, leaving everything tidy at the end of the day. The quality of their work was outstanding. Thanks to them for making the installation run so smoothly.

Keith, Steve and James put me in a new boiler,the new boiler was agreed and on schedule and was all within the budget, the guys were really helpful and communicated with me every step of the way with a great sense of humour and banter between them all I cannot find a fault.

Thank you to staff at point of logging my breakdown to the incredibly swift arrival of an engineer, lovely guy named Mike, who arrived while I was with a patient and who got on with the job and fixed the issue without interruption to my work. Hugely grateful. Thank you. They may not be the cheapest but the quality and speedy response makes up for that. Highly recommend.

Very rapid replacement of a weeping metal oil tank. Initial enqirry of a Tuesday, Inspection on the following Friday, and installation of new tank following Tuesday. Very common sense approach to health and safety regulations. Another company gave a quote with many unnecessary requirements not relevant to our rural location at a much inflated price with little attention to the practical details of the job. The Tincknell's installers were being inspected by a Health and Safety consultant which was very informative.

The guys at Tincknells Heating have carried out extensive works at our property and during the whole process they were punctual, friendly, polite, knowledgeable and extremely efficient. We have never experienced the level of professionalism and the level of after care that we have received from these guys and we can honestly say that they went above and beyond what we could have ever had expected from a heating company. They have set the bar very high for other trades and we would not even consider using any one else, when you have experienced the best, you tend to stick with them. We are extremely grateful for everything that Tincknells have done for us. We cannot recommend them enough!