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Endorsed by Which?
Tincknell Heating
Opening Hours
Today -
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
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4.9
400 reviews
Recommended
Recommended
by 100% of customers
Sort by
Efficient and professional
Customer Service
Quality
Value
Tincknells have just fitted my new boiler with their usual efficiency and friendliness. I have used them for 11 years for servicing and repairs on my old boiler and all their engineers and staff are unfailingly pleasant and do a very professional job.
Alison, Avon
, work completed
Recommended
New boiler
Keith, Steve and James put me in a new boiler,the new boiler was agreed and on schedule and was all within the budget, the guys were really helpful and communicated with me every step of the way with a great sense of humour and banter between them all I cannot find a fault.
Customer in Somerset
(Reviewer did not use service)
Recommended
Prompt & professional
Customer Service
Quality
Value
Installation of new boiler. Tincknell were helpful, courteous & efficient.
Which? Trusted Traders Consumer
, work completed
Recommended
Fantastic fast efficient trustworthy service
Customer Service
Quality
Value
Thank you to staff at point of logging my breakdown to the incredibly swift arrival of an engineer, lovely guy named Mike, who arrived while I was with a patient and who got on with the job and fixed the issue without interruption to my work. Hugely grateful. Thank you. They may not be the cheapest but the quality and speedy response makes up for that. Highly recommend.
Customer in Somerset
, work completed
Recommended
Professional work
Customer Service
Quality
Value
Very rapid replacement of a weeping metal oil tank. Initial enqirry of a Tuesday, Inspection on the following Friday, and installation of new tank following Tuesday. Very common sense approach to health and safety regulations. Another company gave a quote with many unnecessary requirements not relevant to our rural location at a much inflated price with little attention to the practical details of the job. The Tincknell's installers were being inspected by a Health and Safety consultant which was very informative.
Customer in Somerset
, work completed
Recommended
The best service bar none!
Customer Service
Quality
Value
The guys at Tincknells Heating have carried out extensive works at our property and during the whole process they were punctual, friendly, polite, knowledgeable and extremely efficient. We have never experienced the level of professionalism and the level of after care that we have received from these guys and we can honestly say that they went above and beyond what we could have ever had expected from a heating company. They have set the bar very high for other trades and we would not even consider using any one else, when you have experienced the best, you tend to stick with them. We are extremely grateful for everything that Tincknells have done for us. We cannot recommend them enough!
Customer in North Somerset
, work completed
Recommended
A first class experience
Customer Service
Quality
Value
Tincknell Heating were recommended to me by a work colleague and from the very first contact were efficient, helpful and courteous. They installed a new gas boiler and because the job didn't take as long as planned, gave us a discount on the price. Aftercare has also been first class. It was a pleasure to have Keith and Ollie in our home.
Philip, Avon
, work completed
Recommended
Excellent service and very professional
Customer Service
Quality
Value
Initial enquiry over phone extremely well handled and professional. Gave me an excellent impression of the company. Communications were brilliant from arranging initial quote to updates and booking installation. Engineers who came out were very friendly and professional. Quality product(s) installed. This company is well worth paying the money for the customer care is outstanding, along with the warranty. After dealing with a poor company previously, Tincknells are a breath of fresh air and lovely to deal with. Can't thank them enough.
Amy, Dorset
, work completed
Recommended
Efficient & polite
Customer Service
Quality
Value
They were efficient and responded rapidly to my initial approach for an estimate & had completed the installation of a new oil tank 11 days after I rang to ask them to come & look at the job.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional
Customer Service
Quality
Value
Highly recommended.
Kenneth, Avon
, work completed
Recommended