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Endorsed by Which?
Tincknell Heating
Opening Hours
Today -
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
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4.9
384 reviews
Recommended
Recommended
by 100% of customers
Sort by
Fantastic service
Customer Service
Quality
Value
We arrived at our holiday home in Upottery, Devon on 21st December to find that the heating wasn’t working properly. We reported it to our caretakers and Bob from Tincknell Fuels came out the next day. He soon found out what the problem was but the parts had to be ordered and hopefully fitted before Christmas. He also showed us a way we could get the heating going manually to get us through. He came back on Christmas Eve and fitted the part. I found Tincknell Fuels to be very helpful and professional and a special mention for Bob - friendly, courteous and got us warm for Christmas. I would recommend this company to anyone.
Customer in Surrey
, work completed
Recommended
Worked hard
Customer Service
Quality
Value
Worked very hard, very clean & hovered up after.
Graham, Avon
, work completed
Recommended
Excellent, prompt and professional.
Customer Service
Quality
Value
Extremely satisfied with work and service. Everything that they said was done and in the timeframe they gave, as so near to Christmas.
Marie, Somerset
, work completed
Recommended
Above expectations
Customer Service
Quality
Value
Tincknells have just installed a new boiler in our church. The experience has been superb from Lee's initial visit to do the quote to Liam and Ollie installing it. They were helpful, polite and considerate and careful workers, leaving everything really tidy. Thank you. Engineers, Liam, Ollie and Lee.
Sue, Somerset
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
4 installers arrived on time, 2 to replace oil boiler and 2 to replace oil tank. The work was completed in one day and left no mess. They also fitted a replacement radiator I had at home. The work was done in a professional manner with no problems. One man returned 3 weeks later to check that all was well.
Stephen, Somerset
, work completed
Recommended
Courteous, clean and efficient.
Customer Service
Quality
Value
Quite how they managed it I do not know. Our boiler broke down Monday evening and a brand new boiler was up and running by Saturday lunchtime. Fantastic, and Christmas will go ahead.
Andrew, Somerset
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
From the initial survey through to final installation we found Ticknells service to be excellent. Ollie, Liam, Liam and Steve replaced our floor standing old boiler with a Combi boiler. They were friendly, efficient and very tidy. The work was completed with a minimum of disruption, to a high standard and on time. We would not hesitate to recommend Ticknells to anyone needing a replacement boiler.
Customer in North Somerset
, work completed
Recommended
very professional, polite, prompt.
Customer Service
Quality
Value
I have dealt with Tincknell for 43 years since moving from London. From the start, they gave me good service and value, were very polite and I would never think about going elsewhere to another company. I am not surprised they are won a which award.
Peter, Somerset
, work completed
Recommended
Excellent Workmanship AND Punctual, Pleasant & Polite
Customer Service
Quality
Value
Old oil tank developed a crack, and a replacement needed. Mike & Gary arrived as arranged and got straight down to work. Work completed efficiently, within agreed estimate, and all done to an amazingly high standard. Old tank taken away and work-site tidied up--all without being asked. Extra time and care given to assess efficiency of fuel line post-installation. Updates to work progress while on-site. Nothing was too much trouble. A pleasure to deal with the installation team--so polite. Office very efficient, too, with arranging appointments and communication in general. Nothing but high praise, and no hesitation in recommending this company.
Customer in
, work completed
Recommended
Dynamic duo!
Customer Service
Quality
Value
Remove old boiler, replace with new Worcester and tidy pipework. Very quiet workers, incredibly tidy and clean workers. There was a problem identified so the guys came back next ay and got stuck in. Finished successfully by 14:30. Attic, house, garage and garden left as though no work done. (also punctual!). Immaculate and working. Engineers Keith and Ollie.
Brenda, Somerset
, work completed
Recommended