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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–12:00
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
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4.9
400 reviews
Recommended
Recommended
by 100% of customers
Sort by
Quick, friendly, and extremely efficient.
Customer Service
Quality
Value
Our lpg central heating boiler broke down. We contacted Tincknells, who sent out an engineer the next day. When he found that it was beyond repair he explained the problem clearly and at our request arranged for a quotation for a replacement to sent within 24 hours. We accepted it at once, and arrangements for the work to be done were put in hand immediately, and adjusted to accommodate our need to be away from home for one of the days proposed. The works went exactly as planned and the installation team were friendly, polite, and very efficient.
Customer in Somerset
, work completed
Recommended
Cold Showers in Winter - No Thanks!
Customer Service
Quality
Value
Our boiler broke down just after Christmas. I called Tinknells Heating and an engineer arrived the same day. To repair it would have cost in excess of £500, so we elected to replace it as we guessed it was ancient. Ollie then came out to look at our sad, useless boiler and we had an estimate the following day. Unfortunately the plumbers merchants were all closed until 2 January, which meant cold showers for a week. I admit to improper language during that period. But first thing on 3 January, Ollie and Liam were on the doorstep, tools in hand! By 4pm that day, Beatrice Boiler was up and running. Hot showers were back. Both Ollie and Liam worked really hard all day, leaving everywhere clean and tidy. Thanks to them and the team back at base, Nick and Pat, who kept us updated throughout. We can’t recommend Tinknells highly enough.
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
I couldn't be more pleased. Not the cheapest, but thorough and helpful. From start to finish I felt that I was getting an excellent service
Customer in Somerset
, work completed
Recommended
Fitting new boiler
Customer Service
Quality
Value
Our boiler broke down on December 12th and we contacted Tincknells for a visit on the 13th. The boiler was not able to be repaired and the same day we received a visit to quote for a new boiler. By late afternoon on the 13th, we had a detailed quote for a new boiler which we accepted. The boiler has been fitted on December 21st/22nd. The engineers Liam and Liam were punctual, thoroughly professional and did a fantastic job installing the new boiler. The quality of their workmanship has been excellent and they left everything in a very clean and tidy condition. We have used Tincknells to service our boiler for the last 15 years and their service, as always, has been exemplary.
Customer in Somerset
, work completed
Recommended
Replace Gas Boiler
Customer Service
Quality
Value
I have used Tincknells Heating for a number of years. They have proved to be reliable with a well trained workforce that do jobs to time and well. This replacement proved the same. A housecall to provide an estimate was undetaken , checks on heating requirements and an estimate of cost were all done very efficiently. On installation day, the team arrived exactly on time. Two very pleasant engineers who unerdtook the work well and left everything clean and tidy. Simply and excellent job!
Customer in Somerset
, work completed
Recommended
Outstanding service
Customer Service
Quality
Value
I am so grateful to Nick for all his help when my oil tank had a leak. I haven't used Tincknells in the past but couldn't get any help from my usual oil supplier. Although they were already very busy, Nick arranged for Mike to visit the same day & in fact, I only had to wait for a few hours before his arrival. Mike was also really helpful, sealed the leak & promised a quote to be sent to me quickly, which it was. On the arranged day, Mike & Gary arrived promptly & did a great job, emptying out my old tank, completing the ground work, removing the old tank & installing the new one. Thank you so much guys for making a pretty stressful time much easier to deal with. I will happily recommend you to others & will be using you as my oil supplier in the future.
Customer in Bath and North East Somerset
, work completed
Recommended
Excellent team work
Customer Service
Quality
Value
Our leaking tank was dealt with by Tincknells and replaced within a week. Gary came and sealed the leak with soap! The team came back as scheduled and did the groundwork and then fitted the new tank and emptied the old one a couple of days later. A crane was needed to get the new tank into the garden. All was done with minimal damage to the garden with great good humour and expertise. What was scheduled as a days work only took half that time. Mike and Gary and the rest of the team were friendly and helpful and we were assured that if there were any after problems they would be on the case. I feel reassured that the work has been done by very competent professionals and would thoroughly recommend them.
Customer in Somerset
, work completed
Recommended
Blown away!
Customer Service
Quality
Value
Today Gary and Matty from Tincknell Fuels Wells replaced our oil tank with a new one. They prepared the groundwork; emptied the old tank and installed a new one. Refilled new one. They knew we had to get back to work so arrived early, worked twice as hard to finish early too. The lads were a credit to Tincknells; polite, tidy and engaging. The standard of work was exemplary and the icing on the cake was the beautiful bouquet given by Tincknell as a “thank you” for the installation. We are thrilled and will be recommending to all and sundry!!
Customer in Somerset
, work completed
Recommended
Consistently good services
Customer Service
Quality
Value
It was good to use a local company especially who employ good service engineers. Mike who attended my boiler service I have known for years and is a great engineer. You get a good annual service which was the case here. I have a platinum service contract for peace of mind.
Customer in Somerset
, work completed
Recommended
Tincknell is great
Customer Service
Quality
Value
We have an Aga and Mike from Tincknell has been servicing it for years - without fault. In fact I think his Dad did it before him. Mike is a delight - he services perfectly every time with no mess or hassle. I would recommend Tincknell.
Customer in Somerset
, work completed
Recommended