Endorsed by Which?

Tincknell Heating

4.9

400 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
400 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Excellent, very professional
Customer Service
Quality
Value
Tincknell very good company to deal with, two employees who fitted new oil tank. Very prompt and completed the job within the stated time frame.
Roy, Somerset Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 17/11/2017)
Hi Roy, another successful review received, thank you very much for your kind comments. I will make sure Gary and Harry receive a copy of your comments and am pleased we could help in changing your oil storage tank. If we can be of service with any of your heating needs in the future please feel free to contact our dedicated heating services office on 01749 678828. With warmest regards, everyone @ Tincknell Heating.
A very good job
Customer Service
Quality
Value
An excellent job done by excellent workers. Would recommend to anyone. James, Ollie & Liam.
Lilian, Somerset Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 30/10/2017)
any thanks Lilian for your time in completing a review of our services. I am pleased you are happy with the work carried out by our installation team. If we can be of service in the future please feel free to contact our dedicated Heating Services team on 01749 678828. Warm regards from Nick, James, Ollie, Liam and all the team @ Tincknell Heating.
Good job
Customer Service
Quality
Value
We are pleased with the work & these tradesmen. They were quiet & unobtrusive. Worked quickly & efficiently & we were happy to have them in the house. New boiler, excellent! Engineers Ollie, Liam & Keith.
Ian, Somerset Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 17/11/2017)
Hi Ian, It is always lovely to read a positive review and kind comments of our services, and I will make sure Ollie, Liam and Keith receive a copy of this review. We hope you have many years of trouble free use from your new Worcester boiler. With warmest regards, Nick and all the team @ Tincknell Heating 01749 678828.
Prompt
Customer Service
Quality
Value
Ollie and Liam arrived on the day, got on with the job despite the heavy rain and finished on time. It works and so did they, good team!
Lesley, Somerset Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 03/11/2017)
Hi Lesley, Thank you for your kind review. It's nice to hear Ollie and Liam battled the elements to complete the installation on time. I hope we can be of service to you in the future. Warm regards, Nick, Ollie, Liam and all the team @ Tincknell Heating.
Prompt and Professional
Customer Service
Quality
Value
Excellent service from a very competent team. Polite, very clean and informative.
David, Devon Posted on 17/10/2017 , work completed 17/10/2017
The trader replied (on 30/10/2017)
Hi David. Many thanks for your kind and informative review. We hope we can be of service to you again in the future. Please feel free to contact our Heating Services Team on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
Good job
Customer Service
Quality
Value
Tidy job, pleasant engineers, very satisfied with the result.
Janette, Avon Posted on 16/10/2017 , work completed 16/10/2017
The trader replied (on 17/11/2017)
Hi Janette thank you for your time in completing a review of our services. We hope we can be of service again to you in the future. With warmest regards, all the team @ Tincknell Heating (01749) 678828.
Excellent & professional
Customer Service
Quality
Value
We were very pleased with the professional high quality service. Nothing too much trouble. We would certainly recommend Tincknells for service. We have been dealing with them for the past 26 years. That says it all!!
Roger, Somerset Posted on 10/10/2017 , work completed 10/10/2017
The trader replied (on 30/10/2017)
Good afternoon Roger. Thank you so much for your informative, detailed and kind words in your review of our services. We are always pleased to support our long established customers and value your custom for the past 26 years. We hope we can be of service to you for another 26 years in the future. Best regards, Nick and all the team @ Tincknell Heating.
Excellent job
Customer Service
Quality
Value
Excellent job in removing my old complicated boiler replacing with new and dealing with all the different zones of heating in the house.
David, Somerset Posted on 10/10/2017 , work completed 10/10/2017
The trader replied (on 17/11/2017)
Thank you David for your kind comments and review of our services. I am glad you are happy with the replacement boiler. I hope we can be of service to you in the future. Warm regards from Nick and all the team @ Tincknell Heating - Tel no. 01749 678828
Fantastic
Customer Service
Quality
Value
Highly professional, fine attention to detail, kept informed from quotation to completion & all on time. Overwhelmed by bouquet of flowers next day! Recommending to everyone.
Susan, Somerset Posted on 18/09/2017 , work completed 18/09/2017
The trader replied (on 03/11/2017)
Hi Susan, thank you for the time in completing a review of our services. I am so pleased you are happy with the work completed and welcome recommendation of our services. Please feel free to contact me in the future if you need our services on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
Very professional
Customer Service
Quality
Value
Helpful and Efficient. A very professional job. Friendly Service.
Graham, Dorset Posted on 14/09/2017 , work completed 14/09/2017
The trader replied (on 07/10/2017)
Hi Graham, What a nice review, thank you for your kind comments. We take pride in the quality of workmanship and professional service we provide all of our customers and am glad your review mirrors our expectations. Please feel free to contact us in the future if you need our services on (01749) 678828. Warm regards from Nick and all the team at Tincknell Heating.