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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
423 reviews
Recommended
Recommended
by 100% of customers
Sort by
Total satisfaction
Customer Service
Quality
Value
The crew turned up on time. Did a tidy and proficient job. I am very happy to recommend them for others to sample.
Michael, Somerset
, work completed
Recommended
Excellent support
Customer Service
Quality
Value
A job well done, over and above expectation. Very informative engineers.
Ian, Dorset
, work completed
Recommended
Difficult to beat
Customer Service
Quality
Value
An excellent experience from our first enquiry to the completion of the job. Prompt arrival on the day with a very helpful & Considerate group of people. Rural location could have caused issues with passing traffic on the lane but never did.
Kevin, Avon
, work completed
Recommended
Great
Customer Service
Quality
Value
Fab customer service - prompt, professional, family business. Very pleased with work & way it was carried out. Lovely touch of a gift of flowers delivered as a thank you for choosing Tincknells.
Leon, Somerset
, work completed
Recommended
Professional, prompt, reliable, friendly
Customer Service
Quality
Value
Tincknell were professional, prompt, reliable and friendly.
Lynda, Avon
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
The plumbing and heating team were very efficient, friendly and tidy. Most impressed, excellent service. Engineers Ollie, Lee, Liam and Harry, Jamie.
Elizabeth, Avon
, work completed
Recommended
Efficient & Professional
Customer Service
Quality
Value
Professional. Well explained, Instilled confidence.
David, Avon
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very reliable service; prompt, professional & very polite. Would recommend trader.
Felicitie, Somerset
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
The team from Tincknell Fuels Ltd did an excellent job of installing our new boiler.
Peter, Somerset
, work completed
Recommended
A very good job.
Customer Service
Quality
Value
The manager in charge was patient, meticulous and attentive and anxious to ensure I did not pay more than necessary. The work was done very quickly and efficiently and the installers were polite, helpful and good natured.
Christian, Dorset
, work completed
Recommended
Cylinder change.
Customer Service
Quality
Value
All engineers very good. Engineers - Ollie, Jamie, Harry, Liam.
May, Avon
, work completed
Recommended
Well done
Customer Service
Quality
Value
Your 2 operatives at all times (2 visits) were polite and courteous. They were knowledgeable of their trade and performed their work efficiently and cleanly. Job well done!
Gordon, Wiltshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
The three men that come to fit my new tank, did a very neat job, and explained everything they were doing. Job well done.
Derek, Avon
, work completed
Recommended
Very helpful
Customer Service
Quality
Value
Recommended, fast helpful service.
Frederica, Somerset
, work completed
Recommended
Professional workmen.
Customer Service
Quality
Value
Yet again Tincknell's workmen have done an excellent job. This is the third time we have had work done and the job has been done professionally by pleasant, quiet workmen who worked, no time wasting.
Janet, Somerset
, work completed
Recommended
My review
Customer Service
Quality
Value
Lee always does an excellent job.
Brenda, Somerset
, work completed
Recommended
Good job
Customer Service
Quality
Value
Good job, no problem with installation, team just got on with it.
John, Avon
, work completed
Recommended
Prompt, polite & professional
Customer Service
Quality
Value
The work carried out was to a high standard, on time and most of all trustworthy. I would have no hesitation in recommending Tincknell.
David, Avon
, work completed
Recommended
Very professional work
Customer Service
Quality
Value
This whole experience was efficiently managed from both the administration and practical fitting of the boiler. The two engineers were very punctual and very friendly and made every effort to cause as little inconvenience as possible. They cleaned up after themselves very thoroughly even after the first day when they were returning the next day. Pleasant experience all round. Engineers Ollie and Jamie.
Margaret, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Couldn't wish for anything better.
David, Somerset
, work completed
Recommended
Boiler repair
Customer Service
Quality
Value
Fantastic customer service from receptionist, booking in clerk and engineer. Boiler fixed within 4 hours of reporting its failure. Engineer Lee.
Gill, Somerset
, work completed
Recommended
Boiler change
Customer Service
Quality
Value
We experienced really good, professional service. They turned up on time, were very organised and helpful. The work was carried out neatly and to a very high standard. The team were all helpful and knowledgeable about the products they were installing and were friendly and good humoured throughout. No hesitation in recommending them to others. Engineers Ollie, Liam and Phil.
Joanne, Avon
, work completed
Recommended
Radiator changes
Customer Service
Quality
Value
Absolutely superb. Can not speak highly enough of their efficiency and friendliness. Clean, tidy and very professional - a credit to Tincknells. Engineers Ollie and Lee.
Ellis, Somerset
, work completed
Recommended
Good job
Customer Service
Quality
Value
The work was conducted in a professional and efficient manner. The workmen were informative, polite and very tidy. Excellent work. We even received a thank you for our custom, a bouquet of flowers the next day! We have used this company for decades.
Helen, Somerset
, work completed
Recommended
Gas boiler change
Customer Service
Quality
Value
Good service & worked hard.
Michael, Somerset
, work completed
Recommended