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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
423 reviews
Recommended
Recommended
by 100% of customers
Sort by
First class helpful service
Customer Service
Quality
Value
Having negligently run out of oil over the weekend, called Tincknell first thing in morning. Tanker diverted, oil tank filled, engineer despatched to re-light boiler - all within a few hours. Delighted with this standard of service.
David, Dorset
, work completed
Recommended
Pain-free boiler installation
Customer Service
Quality
Value
Having an old boiler which fails on you is painful! Fortunately, Tincknells made the whole process of quotation and installation pain-free and efficient. Their installation guys did a first class job.
Gary, Somerset
, work completed
Recommended
Oil to gas combi boiler swap
Customer Service
Quality
Value
The service received from Tincknell's was excellent from start to finish, our boiler quotation and installation was dealt with promptly. The engineers were professional, efficient and done a brilliant job. Thank you Nick, Lee and Ollie
Rebecca
, work completed
Recommended
Brilliant from start to finish
Customer Service
Quality
Value
Gas boiler broke down on the Sunday. Engineer called on the Monday. We'd had a leak which had ruined the boiler. Quoted a price later that day via email - followed by hard copy the next day. 9am Friday - Ollie & James arrived with the new boiler. By 4pm, boiler fully installed! No mess to clear up. What a fantastic service. Very well done.
Bee, Somerset
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
A very efficient service, delivered to a very high standard. Would definitely recommend to others.
Sue, Avon
, work completed
Recommended
Outstanding local company
Customer Service
Quality
Value
Excellent service throughout, from initial telephone enquiry to the installation and after service - polite, prompt, efficient, expert advice from an outstanding and professional local company. We couldn't have chosen a better one for the installation of our lovely new Worcester Boiler.
Margaret, Avon
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The two chaps that put in my boiler were very polite, very, tidy workers and did an excellent job here. Could not have asked for more. Great chaps.
Rosemary, Somerset
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Excellent work, punctual. Extremely pleasant team.
Olga, Somerset
, work completed
Recommended
Professional job.
Customer Service
Quality
Value
The Tincknell team arrived promptly. They drained and changed my oil tank quickly and professionally with no mess. A friendly bunch. Tincknell also serviced my boiler and so I will be using them again.
Jill, Dorset
, work completed
Recommended
Brilliant Customer Service, Prompt and Efficient Work
Customer Service
Quality
Value
We moved into our new home in January 2017 and the heating system came on at odd hours with no control of the temperature either freezing or boiling despite going online to work out how to set the manual 'pin style' timer. We spoke to Tincknells about our issues, they visited assessed the situation. A quote was provided the next day clearly confirming the cost to replace the manual timer with a digital timer. The work was carried efficiently and the engineer kept our property clean and tidy. Whilst doing a service they also picked up the boiler had not been installed correctly and they rectified this, making our system safe and legal! We are now in control of the heat in our home. Fantastic and Trustworthy workmanship, will recommend them to friends and family with no hesitation.
Which? Trusted Traders Consumer
, work completed
Recommended
Sorted!
Customer Service
Quality
Value
Lee, the engineer from Tinknells arrived on time was very helpful, pleasant & got us sorted very quickly.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional
Jasmine, Somerset
, work completed
Recommended
Boiler change
Customer Service
Quality
Value
Found Tincknells to be efficient, helpful, good value, excellent service from a locally based, well-established company. Also found the Which guide very helpful.
Gillian, Avon
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
The two operatives arrived promptly and parked sensibly and considerately with regard to our neighbours, in the shared driveway. They were pleasant and helpful and completed the job expertly. We have used Tincknells for some years now and would highly recommend them.
Dick H R, Dorset
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Liam arrived and accurately and quickly traced the problem. He gave me good advice and I would confidently recommend this company.
Which? Trusted Traders Consumer
, work completed
Recommended
Very Impressed
Customer Service
Quality
Value
Tincknells undertook a boiler replacement. The service received from those I dealt with all the way through was exemplary. Thanks to Nick and the installers Phil and Liam. Very professional and high quality workmanship. Would highly recommend them.
CliveB
, work completed
Recommended
Very satisfactory
Customer Service
Quality
Value
I have known Tincknells for many years & have no complaints & their instructions are simple & clear - specially for my age of 89!!
Marcelina, Somerset
, work completed
Recommended
Lee lights my fire
Customer Service
Quality
Value
Tincknell's had an engineer at my house within a hour of me calling. I have always found the customer service to be excellent and the work is carried out very efficiently.
Susan, Somerset
, work completed
Recommended
Boiler change.
Customer Service
Quality
Value
Very pleased with the removal of old boiler and installation of new boiler system. Very professional service and good after sales assistance. Engineers Ollie and Lee.
Y, Somerset
, work completed
Recommended
Excellent job done.
Customer Service
Quality
Value
Response so far with new insulation, and of functioning, is excellent.
Michael, Avon
, work completed
Recommended
Repair to water leak.
Customer Service
Quality
Value
I have had excellent service from Tincknell for both central heating work and plumbing jobs. Lee Tidball is a first class plumber - quick, tidy, and doing excellent work. Would highly recommend him.
John, Somerset
, work completed
Recommended
Fitted new gas boiler
Customer Service
Quality
Value
Could not have asked for better. Tincknell Fuels are fantastic to deal with. The engineers were amazing, fast, efficient and hard working, they were polite and very helpful in explaining to us how to use the new boiler. Will recommend to anyone and everyone who asks. Superb
Dianne
, work completed
Recommended
A job well done
Customer Service
Quality
Value
The job was competitively priced. Started and finished on time. Neat and tidy work and done as requested. Customer kept informed at all times.
Robin, Somerset
, work completed
Recommended
Brilliant job - brilliant & efficient.
Customer Service
Quality
Value
Very impressed by Tincknells. They were polite, very efficient, tidy & trustworthy. Would use them any time. Also received beautiful bunch of flowers after job complete, thanking us for custom. Customer service is superb.
Alison, Avon
, work completed
Recommended
Thorough and prompt.
Customer Service
Quality
Value
Thorough and prompt. Immediate attention given to boiler breakdown, which occurred late Friday, repairs undertaken Saturday AM. Both engineers pleasant and helpful - explained everything they were doing. Conscientious and efficient service, including office staff who answered phone and kept me informed.
Christine, Avon
, work completed
Recommended