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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
423 reviews
Recommended
Recommended
by 100% of customers
Sort by
Gas boiler upgrade.
Customer Service
Quality
Value
From the initial meeting with Leigh with it's comprehensive explanation and advice through the fully detailed quotation, to the installation of the new boiler. All went exactly as planned and detailed. Leigh and Ollie arrived at the time agreed, worked quickly and efficiently to replace the old boiler with the new, test and ensure all was well. I have no hesitation in recommending them.
Derek, Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
Prompt professional and empathetic service. A company who demonstrate superb customer service.
Martin, Avon
, work completed
Recommended
My review.
Customer Service
Quality
Value
Good work!
Ryan, Avon
, work completed
Recommended
Excellent job all round - five stars.
Customer Service
Quality
Value
Total heating system replacement: rapid initial inspection and advice. Installation far quicker than anticipated. Excellent workmanship throughout. Excellent engineers who were courteous, thoughtful, and a pleasure to have around. I can find no fault at all! The whole experience was highly satisfactory. I only wish all contractors were as good as this!
Barry, Avon
, work completed
Recommended
Excellent problem solving
Customer Service
Quality
Value
Our radiators w3ere heating up well but the boiler was hot heating the water that comes from the taps. It was cold to wash with unless we turned on the immersion heater. He went up into our loft and found that lime scale in the pipes up in the loft had blocked the pipes. When scraped away, the water was hot,.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent and efficient service with personal touch
Customer Service
Quality
Value
My mother suffers from dementia and lives alone. Her boiler broke down and was condemned during a very cold snap. Nick sent someone out the same day to assess the situation and to provide a quote. Within a week the new boiler was fitted and commissioned and my mum could return to her warm home and familiar surroundings. No mess, no fuss, just as you would want it. As a very thoughtful gesture mum also received a bouquet of flowers to welcome her back home, courtesy of Tincknells. I can happily recommend this company.
Robvohra
, work completed
Recommended
My review
Customer Service
Quality
Value
Fast, efficient, helpful and professional.
Lyn, Avon
, work completed
Recommended
High quality heating engineers.
Customer Service
Quality
Value
Repairing a leak to a radiator. The response to the request for an engineer was excellent and the repair was carried out very efficiently
Which? Trusted Traders Consumer
, work completed
Recommended
Professional, polite and tidy!
Customer Service
Quality
Value
I have been very pleased by the service I have had from Tincknell Heating, from the first phone call about a boiler breakdown, to the replacement of the system. I have had prompt, courteous and very helpful responses. Ollie and Jamie were excellent and a credit to their company. Thank you.
Nick, Wiltshire
, work completed
Recommended
Boiler change oil to gas.
Customer Service
Quality
Value
The engineers were prompt, polite & considerate. Work was well organised & carried out with minimal disruption & to the agreed programme. Engineers Lee and Oliver.
Anna, Avon
, work completed
Recommended
New oil tank installation
Customer Service
Quality
Value
Tincknell Fuels were a tower of strength from the moment of the first oil tank leak to the completion of the new tank installation. I could not have coped without their guidance and brilliant work force!
Felicity, Avon
, work completed
Recommended
New Oil Tank Fitted
Customer Service
Quality
Value
Fitted a new oil tank, with the contents of the old and failing one transferred and then the old one removed and disposed of. Clean and tidy job.
Which? Trusted Traders Consumer
, work completed
Recommended
excellent work & Service
Customer Service
Quality
Value
We had a new boiler fitted and controls including a honywell controller in the sitting room and new pipes to upstairs radiator that comes off the boiler
Which? Trusted Traders Consumer
, work completed
Recommended
Heating controls up-grade
Customer Service
Quality
Value
Very good and pleasant service. Job well done. Engineers Lee and Ollie.
P, Somerset
, work completed
Recommended
Thank you for an excellent job
Customer Service
Quality
Value
I am so impressed. Our old boiler broke down 1 week before Christmas. Lee Tidball was so professional. he gave a clear quote and installed the boiler with no fuss. Thank you.
Linda, Somerset
, work completed
Recommended
satisfied customer
Customer Service
Quality
Value
New oil tank installed
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Most impressed with fast efficient service, our old boiler needed replacing due to fault found in it's service. We were fitted in for a replacement just before Christmas. The fitters were very clean & efficient and explained everything. Well, we would have no hesitation in recommending and will certainly use them again.
Paul, Somerset
, work completed
Recommended
My Review
Customer Service
Quality
Value
Replacement of Oil Boiler. Work was completed quickly and efficiently with minimal disruption and mess.
Marc, .
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The service we received from start to finish was excellent, we received a prompt quote and were advised of the date work to be carried out. We were kept informed at all stages, the engineer did a good, clean job and interacted well with the client (my 85 year old mother). As the job was carried out quicker than the estimated time we were advised that the cost would be cheaper than that quoted. Amazing! Well done Tincknell.
Christina, Somerset
, work completed
Recommended
Brilliant job and service.
Customer Service
Quality
Value
I have been so impressed, from the original visit to view site and work out a quotation, to the regular appropriate contact from Tincknell Fuels, to the installation and post-job review telephone call to ensure satisfaction. I can't praise Tincknell Fuels Ltd highly enough.
Hazel, Somerset
, work completed
Recommended
A job well done
Customer Service
Quality
Value
A full central heating -domestic- system installed.This was specialised work as the property is listed.The installation was carried out to a high professional standard.
Which? Trusted Traders Consumer
, work completed
Recommended
Fantastic customer service and expert workmanship
Customer Service
Quality
Value
New oil boiler and associated electrical works
Which? Trusted Traders Consumer
, work completed
Recommended
New boiler
Customer Service
Quality
Value
New boiler installed
Which? Trusted Traders Consumer
, work completed
Recommended
Thank you Tincknells
Customer Service
Quality
Value
Installation of new oil-fired combi boiler. Our old boiler gave up the ghost during a cold snap, and Tincknells were most concerned that we should not be left without heating or hot water. They managed a temporary repair, and arranged the installation of the new boiler earlier than we expected. All their staff were very pleasant and considerate, and the new boiler is performing well.
Which? Trusted Traders Consumer
, work completed
Recommended
New boiler installation
Customer Service
Quality
Value
Had new boiler fitted. Excellent service .... always polite, considerate and reliable. Good price with excellent after sales care. Cannot recommend this company enough!
Which? Trusted Traders Consumer
, work completed
Recommended