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Tom Leonard Heating Services

Logo on white
Profile thumb tom tc 2016

4.9

145 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

4.9
145 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very professional.
Customer Service
Quality
Value
Ripped out old hot air system in house and replaced with combi boiler and radiators. Very helpful in explaining everything very polite and friendly, spotlessly clean and tidy. Left no mess at all. Spent a week on the job. I will be recommending them.
Jackie, Cleveland21/10/2019
Excellent boiler (Worcester Bosch) replacement work, cleanly and efficiently carried out
Customer Service
Quality
Value
Boiler replacement and heating system flush carried out on date as promised, neatly executed and thoroughly explained. Courteous and efficient service
Customer in Stockton-on-Tees14/10/2019
The trader replied (on 25/10/2019)
Thanks for the reply, don't forget to contact me in a years time to carry out the service.
Excellent contractor. Very pleased.
Customer Service
Quality
Value
I have not met Tom in person but found him on-line and asked him to attend to a property I let. There have been ongoing problems (caused by other companies poor workmanship) and I am delighted to say Tom was able to resolve everything simply and quickly. My tenant also commented how polite and ‘nice’ he was which unfortunately is not the case always these days. I would happily recommend Tom and will be using him all the time from now on. It is a relief to have found a good, trustworthy and decent gas engineer.
Customer in Redcar and Cleveland24/09/2019
The trader replied (on 25/10/2019)
No Problem, anything else I can be of assistance with - don't hesitate
Professional
Customer Service
Quality
Value
This company has carried out 2 different jobs for us this week. Both were completed to our satisfaction and a high level of care for a customer. All work was completed on time and to the agreed budget. I have asked them for quotes for more work in the near future and they will be my preferred selection. Very friendly competent workers. Made sure we were completely happy.
Brian, Cleveland11/09/2019
The trader replied (on 25/10/2019)
Thanks for the review Brian, Ill chase up the radiator grills for you too.
Very good workers
Customer Service
Quality
Value
Checked old boiler and renewed it for us. It took a little longer due to difficult ties in the structure of the house. Only noticed when the old boiler's fittings removed. The gas fitter called in a colleague to work with him the next day. They were prompt, helpful, considerate members of the family's welfare who were ill. They were calm around family pets. Very good workers who made very little mess. Swept up any mess before leaving the property. Good communication, kept us informed each day.
Margaret, Cleveland11/09/2019
The trader replied (on 25/10/2019)
Hi Maragaret, glad you have found the time to recommend us.
Efficient & professional.
Customer Service
Quality
Value
Tom came to do the initial inspection and costing of the work and advised me about boiler type and location. John, the plumber installed and repositioned a new combi boiler with the associated pipework. He positioned the flue to avoid solar panels and also filled a new bathroom radiator. John is extremely pleasant & focused. He worked tidily without any fuss. I just let him get on with it. I am extremely pleased with the finished work & have no hesitation in recommending the company. Excellent all round.
Julia, Cleveland20/08/2019
The trader replied (on 25/10/2019)
Hi Julia, lovely to see you again after all these years. Glad your enjoying your new heating system. Tom
Expert installaion with all promises kept
Customer Service
Quality
Value
This was an installation of a new combi boiler moving from the old location within an under stairs cupboard to the new location within the attached garage. Tom came around and explained what the installation comprised of and we agreed the installation along with the charges which were very competitive. The dates wee agreed and the engineer (John) arrived promptly and commenced work immediately. The pipes were quickly laid in a neat and unobtrusive manner. John went through the options at each stage ensuring that I agreed to all the different proposals and options. The work was completed in the early afternoon on the following day. John went over the installation and explained the boiler functions along with the thermostat/ timer that had been fitted. Where new brickwork and plastering was required this was completed to a high standard. All in all a very professional, quick, well executed and friendly service. I have no hesitation in recommending Tom Leonard and especially John for their excellent work in the replacement boiler installation.
Derek02/08/2019
The trader replied (on 25/10/2019)
Hi Derek, thanks for the review and I hope the pressure has settled itself down now. cheers. Tom
Competitive and reliable
Customer Service
Quality
Value
Competitive estimate to replace boiler and modify pipework. Very reliable, arrived when promised to do the work. Worked carried out with minimum disruption and tidied up afterwards. Highly recommended.
Roger, Cleveland03/07/2019
The trader replied (on 25/10/2019)
Hi Roger, thanks for taking the time to give us a great review.
Great work, would recommend.
Customer Service
Quality
Value
Did some work on my central heating system. Went above and beyond in all respects. Would recommend them and their work.
Customer in Stockton-on-Tees18/05/2019
The trader replied (on 25/10/2019)
Thanks for the post we look forward to seeing you in a years time for the service.
Fantastic and friendly service
Customer Service
Quality
Value
We had a boiler installed by Tom and we cannot rate him any higher. He is friendly, efficient and the installation was completed to a very high standard with minimum disruption. Thanks again Tom!
Customer in Stockton-on-Tees13/05/2019
The trader replied (on 25/10/2019)
Thanks for your feedback