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Tom Leonard Heating Services

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4.9

151 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

4.9
151 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly Recommend!
Customer Service
Quality
Value
Fantastic fast professional service. Had an old heating system that ran on oil that needed replacing. Tom talked me through the full job from advising on which new boiler would best suit my house, to the cost and time it would take to complete. Starting with cleanliness, Tom covered all flooring to minimise the mess. Took out old boiler, water tanks, pipe work and oil tank, then completed the installation of the new boiler and pipe work with no disruption. Each night I got a phone call giving me a daily update of progress. The job was completed on time with NO hidden extra costs! Tom was recommended to me by a neighbour, and I can honestly say if you want a top job doing by someone who is professional, punctual, and a good good guy. Then I would highly recommend Tom.
Customer in Stockton-on-Tees25/01/2020
Installation of a new Combi boiler
Customer Service
Quality
Value
Tom was a life saver in an emergency .Our 89 year old aunties boiler died a death ,and he was there to give advice on what options we had .In the end we decided to go for a new boiler which Tom installed quickly and efficiently, leaving no mess so a great job would definitely recommend.
Customer in Stockton-on-Tees08/01/2020
Excellent service.
Customer Service
Quality
Value
Tom Leonards service has been excellent over the past eight years when he has serviced an old boiler and replaced it with a new one. When my old boiler broke down he responded very quickly and got our heating back on. I have no hesitation in recommending his services.
Customer in Tyne and Wear29/11/2019
Boiler Replacement
Customer Service
Quality
Value
Tom helped with boiler selection, provided options for fitment date - communication was very good. His fitter was prompt, listened to my needs, and proceeded to make a very good job of the fitment. He left no mess at all within the property, removing all of the waste including all of the old fitment materials. Externally, the only evidence of his visit was brick dust on the ground, which he couldn’t clean up as it was raining heavily. He was so very apologetic, despite my insisting he shouldn’t worry and that the rain would wash it away !
Customer in County Durham26/11/2019
The trader replied (on 30/11/2019)
Haha, good old John and his fastidious approach to his work. No probs Neil, well look forward to seeing you at annual service point in a years time. Tom
Professional
Customer Service
Quality
Value
I had no heating and hot water and Tom was servicing my Mum’s boiler so he came round and fixed my boiler no problem. Professional and friendly 😊
Customer in Stockton-on-Tees25/11/2019
The trader replied (on 30/11/2019)
Glad we got you sorted Heather in a short space of time,
Recommended
Customer Service
Quality
Value
This company was recommended to me and I was satisfied with all aspects of work carried out.
Angela, Cleveland04/11/2019
Very professional.
Customer Service
Quality
Value
Ripped out old hot air system in house and replaced with combi boiler and radiators. Very helpful in explaining everything very polite and friendly, spotlessly clean and tidy. Left no mess at all. Spent a week on the job. I will be recommending them.
Jackie, Cleveland21/10/2019
The trader replied (on 26/11/2019)
Thanks Jackie, don't forget to give me a ring in a years time for the annual service, all the best.
Excellent boiler (Worcester Bosch) replacement work, cleanly and efficiently carried out
Customer Service
Quality
Value
Boiler replacement and heating system flush carried out on date as promised, neatly executed and thoroughly explained. Courteous and efficient service
Customer in Stockton-on-Tees14/10/2019
The trader replied (on 25/10/2019)
Thanks for the reply, don't forget to contact me in a years time to carry out the service.
Excellent contractor. Very pleased.
Customer Service
Quality
Value
I have not met Tom in person but found him on-line and asked him to attend to a property I let. There have been ongoing problems (caused by other companies poor workmanship) and I am delighted to say Tom was able to resolve everything simply and quickly. My tenant also commented how polite and ‘nice’ he was which unfortunately is not the case always these days. I would happily recommend Tom and will be using him all the time from now on. It is a relief to have found a good, trustworthy and decent gas engineer.
Customer in Redcar and Cleveland24/09/2019
The trader replied (on 25/10/2019)
No Problem, anything else I can be of assistance with - don't hesitate
Professional
Customer Service
Quality
Value
This company has carried out 2 different jobs for us this week. Both were completed to our satisfaction and a high level of care for a customer. All work was completed on time and to the agreed budget. I have asked them for quotes for more work in the near future and they will be my preferred selection. Very friendly competent workers. Made sure we were completely happy.
Brian, Cleveland11/09/2019
The trader replied (on 25/10/2019)
Thanks for the review Brian, Ill chase up the radiator grills for you too.