Heating boiler annual service
A trouble free service from start to finish. Very efficient booking system which was done by phone and then appointment date and timing confirmed by email. Tracking system allowed for ‘on way‘ message when Tom was on the way. Actual service done, faults identified and corrected , along with a warranty claim which I dealt with by phone with baxi, , based on toms advice. Smooth, efficient and trouble free service from Tom, happy to recommend
Customer in Stockton-on-Tees
Posted on 10/06/2026
, work completed 10/06/2026
Recommended
Annual Boiler Service
We have used Tom for the last 9 years. He is an excellent heating engineer and we would definitely recommend him without any hesitation to other people. He installed our Worcester boiler 9 years ago. Today, he carried out our annual boiler service. He sent a text message as always, to say he was on route and arrived shortly afterwards. He was very friendly and professional and always asks how we are. He carried out the service efficiently and gave us some useful and helpful advice on the water controls on our thermostat. We received our completion certificate after he had finished his job. We wouldn’t use anyone else.
Customer in Stockton-on-Tees
Posted on 08/06/2026
, work completed 08/06/2026
Recommended
excellent work
Tom did an excellent job of replacing my old oil boiler with a new one. The job was completed in a day and all rubbish including the old boiler was cleared up and taken away. A job very well done.
Customer in North Yorkshire
Posted on 29/05/2026
, work completed 22/05/2026
Recommended
Annual service
Tom fitted a new boiler for us last year. He’s just been back to complete the first annual service. He text to let us know he was on his way and arrived at the appointed time. Tom is very approachable and keen to help with any queries we had. A top notch company to deal with.
Customer in Stockton-on-Tees
Posted on 27/05/2026
, work completed 21/05/2026
Recommended
Boiler Service
Tom has serviced our boiler since Nov. 2011 when it was installed by him as well as completing other maintenance/repair jobs. Tom is helpful, friendly, reliable and efficient.... as well as being professional and reasonably priced. The latter is of course a terrific combination for any service provider. Obviously, other customers will always decide for themselves but I have no hesitation in recommending him to others.
Customer in Stockton-on-Tees
Posted on 27/05/2026
, work completed 27/05/2026
Recommended
Annual Servt
Tom is always polite and professional he carried out an annual service on my boiler which he installed 5 years ago. As always, he messaged to say he was on the way and arrived promptly. He was friendly as he always is and carried out the work in his customary professional manner. He remembered details from the previous year and asked about my family which I think is very kind of him. When he’d completed the service he informed me that everything was in order and working perfectly. He’s such a kind and friendly gentleman, I would recommend him to anyone. Excellent work.
Customer in Stockton-on-Tees
Posted on 27/05/2026
, work completed 27/05/2026
Recommended
Efficient gas boiler service
We have used Tom for 10+years for our annual service. We agree on a date and time; he lets us know he is en route. He is tidy and leaves a checklist of the items he has serviced and, where appropriate, the actual numerical results. We can totally recommend him and would use him to install a new boiler should we ever require one in the future.
Customer in Stockton-on-Tees
Posted on 26/05/2026
, work completed 26/05/2026
Recommended
Annual Boiler Service
Tom carried out an annual service on our boiler which he installed 7 years ago. As always, he messaged to say he was on the way and arrived promptly. He was friendly as he always is and carried out the work in his customary professional manner. On completion he informed me that everything was in order and working perfectly. I have known Tom for several years and have recommended him to 2 of my neighbours who now use his services. Need I say more!
Customer in Stockton-on-Tees
Posted on 21/05/2026
, work completed 21/05/2026
Recommended
High quality, professional workmanship
Mr Leonard carried out a complex job to replace all of the central heating pipes to our downstairs radiators following a leak. He did a very good job, sticking to the agreed schedule and was very respectful of our home, tidying up at the end of each day. We were very happy with the work and the price and would definitely use his services again.
Customer in Stockton-on-Tees
Posted on 14/05/2026
, work completed 14/05/2026
Recommended
Good service and friendly
Tom arrived right on time and wasted no time getting on with servicing the boiler. I've used Tom a good few years now and he always talks sense and gives good advice. A joy to deal with.
Customer in Stockton-on-Tees
Posted on 12/05/2026
, work completed 12/05/2026
Recommended
Annual boiler service
I have had my boiler serviced by Tom for several years. He is professional and polite and I would certainly recommend to others.
Customer in Stockton-on-Tees
Posted on 12/05/2026
, work completed 11/05/2026
Recommended
Boiler Installation
Found Tom through work he had done for my brother over a number of years. We’d had a problem with our 16 year old boiler & Tom confirmed a replacement would benefit us. Appt booked for installation & on the day, Tom texted to say on his way. Very nice friendly man, professional & a very good clean job done. Will happily look forward to him returning for annual services in the future. Thank you Tom! Would definitely recommend
Customer in Middlesbrough
Posted on 07/05/2026
, work completed 01/05/2026
Recommended
Great Service as always.
Fab service again from Tom. Boiler fitted about 4 years ago & was due it's annual service. Mutual appointment made with no issues. Would highly recommend Tom for all aspects of plumbing & heating. Top bloke!!
Customer in Stockton-on-Tees
Posted on 05/05/2026
, work completed 05/05/2026
Recommended
Annual Boiler Service
Tom fitted a Worcester boiler in our house about 7 years ago and has serviced it annually since. I always get a polite reminder when the service is due and a mutually convenient date is arranged. I get a text when he is en route, all very convenient. I have every confidence in the work he has carried out. Tom is polite, friendly and helpful. I have no hesitation in recommending him to others.
Customer in Stockton-on-Tees
Posted on 29/04/2026
, work completed 29/04/2026
Recommended
Boiler Service
We've been using Tom for several years to service the gas boiler. Friendly, professional and reliable service. First class tradesman who we would recommend without hesitation.
Customer in Stockton-on-Tees
Posted on 26/04/2026
, work completed 22/04/2026
Recommended
Great Service
Arrived on time, did a cracking job and invoice with me within an hour. I would recommend Tom for all your boiler service and repair needs.
Customer in Stockton-on-Tees
Posted on 21/04/2026
(Reviewer did not use service)
Recommended
Boiler Service
Tom serviced my boiler. He's a great engineer, friendly, reliable and efficient. Highly recommended.
Customer in Darlington
Posted on 20/04/2026
, work completed 20/04/2026
Recommended
New Boiler Installation
Tom recently installed a new Worcester boiler for us to replace the old one that had been in the property for more than 20 years. I was very happy with all aspects of the service provided by Tom Leonard Heating Services including initial house visit and advice, very competitive quote, post quote comms, boiler installation itself and post installation comms. Tom was very punctual and polite and carried out the work to a high standard. This included dealing with a couple of unforeseen issues on the day with the minimum of fuss to ensure the job was completed by the time suggested and to the agreed budget. I would be very happy to recommend Tom Leonard Heating services for such work.
Customer in Stockton-on-Tees
Posted on 16/04/2026
, work completed 14/04/2026
Recommended
Boiler Service
Tom has done work for us for many years on boiler installation and servicing at two separate properties. He is prompt, efficient and reasonably priced. I’m happy to give him an excellent review.
Customer in Stockton-on-Tees
Posted on 13/04/2026
, work completed 13/04/2026
Recommended
Highly Recommended
Tom came today to carry out our annual gas central heating service to our boiler which was installed by Tom 8 years ago . We have always found Tom to be a very trustworthy engineer who does an excellent job at a fair price . We would have no hesitation in recommending Tom Leonard to carry out such work . Many thanks to Tom & his office team for excellent communications .
Customer in Stockton-on-Tees
Posted on 09/04/2026
, work completed 08/04/2026
Recommended
First class customer service
Tom Leonard Heating Services attended my property today to carry out an annual service on the boiler. As always, the appointment was confirmed and carried out according to the agreed time. Tom is always friendly and helpful in his approach and carries out his work thoroughly. I have used this company for many years and can recommend it without hesitation.
Customer in Stockton-on-Tees
Posted on 02/04/2026
, work completed 02/04/2026
Recommended
Excellent service
Excellent service. Tom arrived on time, worked efficiently, and explained everything clearly. The boiler was thoroughly serviced, and the Gas Safe certificate was issued promptly. Professional, reliable, and easy from start to finish. Highly recommended.
Customer in Stockton-on-Tees
Posted on 27/03/2026
, work completed 26/03/2026
Recommended
Excellent and Reliable Heating Service!
I recently used Tom Leonard for heating services, and I couldn’t be happier with the experience. Tom was professional, punctual, and clearly knows his trade inside out. The work was completed to a high standard, and he left everything spotless. If you’re looking for a friendly, reliable heating engineer who provides top-quality service, I highly recommend Tom Leonard!
Customer in Stockton-on-Tees
Posted on 27/03/2026
, work completed 26/03/2026
Recommended
fantastic engineer
I have used Tom for all my heating problems over the past 5 years or so. Always get excellent service at a good price this time he got 2 radiators working in my conservatory which had not been working for years. conservatory lovely in warm now . I highly recommend Tom he is a genuine, reliable ,honest person. he will tell you exactly what can or cant be down and gives sound solid advice regarding all heating queries. Do not hesistate to use tom, he is brilliant turns up on time texts to say he is on his way vey clean tidy worker and very good communications at all times
Customer in Darlington
Posted on 26/03/2026
, work completed 24/03/2026
Recommended
Boiler Installation
Tom provided great advice on the provision and replacement of a replacement boiler. Communications were prompt and efficient. I found his work to be to be excellent and competitively priced. He is polite, punctual, knowledgeable, professional and tidy. I was very pleased with all aspects. Highly recommended
Customer in Stockton-on-Tees
Posted on 20/03/2026
, work completed 13/11/2025
Recommended