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Tom Leonard Heating Services

5.0

326 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

Get Tom Leonard Heating Services

Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
326 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Rapid response and highly professional service
Customer Service
Quality
Value
I contacted Tom about a pressure loss system in our heating boiler which had been causing increasing problems over the last couple of weeks. Tom had previously undertaken work for us, and his advice and standard of workmanship had been exemplary. I did know, however, that he had no specific knowledge of the Glow Worm System Store which we have installed I still thought that it was worth a try to see if Tom could take on the job, and gave him a call. I called him after 10:00am, and he was on site at 3:00pm ! Tom analysed the boiler, reviewed the symptoms and fixed the problem in about 30 minutes... Not only did he solve the problem, he did so in his customary friendly manner Following the fix, I managed to talk Tom into the ongoing support and servicing of our Glow Worm System, and feel much more relaxed as a result. Fundamentally, I can't fault Tom, nor can I recommend him too strongly...he is outstanding.
Customer in Stockton-on-Tees Posted on 15/01/2019 , work completed 14/01/2019
The trader replied (on 06/03/2019)
Thanks for the words
New boiler installation
Customer Service
Quality
Value
Work was completed to a high standard. Any changes and optional pricing was discussed. Work was completed on time. Pricing was better than competitors.
Customer in Stockton-on-Tees Posted on 14/01/2019 , work completed 14/09/2018
The trader replied (on 06/03/2019)
Thanks for the feedback, much appreciated
Excellent job done!
Customer Service
Quality
Value
Great communication from initial enquiry through to completion of the job. Factual advice was given with no sales pressure. John worked cleanly, tidily and respectfully at all times (and didn't even stop for a coffee break!) We'll be recommending them to everyone!
Customer in Stockton-on-Tees Posted on 13/01/2019 , work completed 11/01/2019
The trader replied (on 07/03/2019)
Thanks for the feedback it means a lot to us
Excellent and Efficent Work
Customer Service
Quality
Value
After comparing boilers and services I decided to go with Tom when having a new boiler fitted. The price for the work included was very good and the work was done to a very good standard. I’d recommend for sure and would have no qualms about using again.
Customer in Stockton-on-Tees Posted on 05/12/2018 , work completed 07/11/2018
The trader replied (on 07/03/2019)
Thankyou for the words
Replace and resite boiler and fit new radiators
Customer Service
Quality
Value
From getting the quote to completion everything was done as agreed on time and on budget. We wanted to resite and replace our existing heating system with a Worcester Bosch system and got excellent advice from Tom and John who carried out the installation. This was all part of a bigger project and so timing was important. All the work was carried out very efficiently and professionally whilst being extremely helpful and offering great advice. We have ended up with a much better system and would definitely have no problem recommending them or using them again. Excellent job. Thank you.
Customer in Stockton-on-Tees Posted on 21/11/2018 , work completed 19/11/2018
The trader replied (on 06/03/2019)
Thanks for the kind words,
Professional from start to finish
Customer Service
Quality
Value
Excellent job. Arrived on time and finished the installation of a new boiler in a new location to specified schedule. Old boiler, cylinder and all rubbish removed and left everything in perfect condition. John even relayed landing carpet better than original. We would have no hesitation recommending Tom to anyone who wanted a new boiler fitting and it was reassuring to know their are still tradesmen around who take pride in their work.
Elaine Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 07/03/2019)
Thanks for the words
Installed replacement boiler
Customer Service
Quality
Value
From a very thorough site survey to a very smooth boiler installation I can only say Tom and John exceeded my expectations in terms of quality of work and keeping me informed on what was happening. John carried out the installation and quickly became somebody you felt was like an old friend while working continuously from the time he arrived until the time he left. I have no hesitation in unreservedly recommending Tom and John if you are considering having a new boiler installed because not only do you get quality work but they are genuinely delivering a friendly effective service that is very rare to find.
Barry Stockton Posted on 01/11/2018 , work completed 01/11/2018
The trader replied (on 07/03/2019)
Thankyou for your feedback
Excellent work
Customer Service
Quality
Value
Arrived on time, got on with job quickly, care taken and no mess left. Polite and efficient and will certainly use again. Will happily recommend.
SusanG Posted on 20/09/2018 , work completed 20/09/2018
Thorough and competent
Customer Service
Quality
Value
Serviced our oil boiler - picked up on three non-compliant issues with a previous installation. It has been serviced twice before today by other plumbers who missed these. Nothing overlooked, takes time. Very pleased and will definitely use again.
Caroline, Cleveland Posted on 11/09/2018 , work completed 11/09/2018
Look No Further
Customer Service
Quality
Value
If you are need of a heating engineer then look no further than Tom Leonard. We needed a completely new heating system (boiler and repipe) John the heating engineer working with Tom carried out the job professionally, expeditiously and with the minimal of disruption. I have no reservations in recommending Tom Leonard Heating Services if you require anything heating or plumbing.
Gareth Posted on 09/07/2018 , work completed 09/07/2018