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Tom Leonard Heating Services

5.0

373 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

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Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
373 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Expert installaion with all promises kept
Customer Service
Quality
Value
This was an installation of a new combi boiler moving from the old location within an under stairs cupboard to the new location within the attached garage. Tom came around and explained what the installation comprised of and we agreed the installation along with the charges which were very competitive. The dates wee agreed and the engineer (John) arrived promptly and commenced work immediately. The pipes were quickly laid in a neat and unobtrusive manner. John went through the options at each stage ensuring that I agreed to all the different proposals and options. The work was completed in the early afternoon on the following day. John went over the installation and explained the boiler functions along with the thermostat/ timer that had been fitted. Where new brickwork and plastering was required this was completed to a high standard. All in all a very professional, quick, well executed and friendly service. I have no hesitation in recommending Tom Leonard and especially John for their excellent work in the replacement boiler installation.
Derek Posted on 02/08/2019 , work completed 31/07/2019
The trader replied (on 25/10/2019)
Hi Derek, thanks for the review and I hope the pressure has settled itself down now. cheers. Tom
Competitive and reliable
Customer Service
Quality
Value
Competitive estimate to replace boiler and modify pipework. Very reliable, arrived when promised to do the work. Worked carried out with minimum disruption and tidied up afterwards. Highly recommended.
Roger, Cleveland Posted on 03/07/2019 , work completed 03/07/2019
The trader replied (on 25/10/2019)
Hi Roger, thanks for taking the time to give us a great review.
Great work, would recommend.
Customer Service
Quality
Value
Did some work on my central heating system. Went above and beyond in all respects. Would recommend them and their work.
Customer in Stockton-on-Tees Posted on 18/05/2019 , work completed 17/05/2019
The trader replied (on 25/10/2019)
Thanks for the post we look forward to seeing you in a years time for the service.
Fantastic and friendly service
Customer Service
Quality
Value
We had a boiler installed by Tom and we cannot rate him any higher. He is friendly, efficient and the installation was completed to a very high standard with minimum disruption. Thanks again Tom!
Customer in Stockton-on-Tees Posted on 13/05/2019 , work completed 07/05/2019
The trader replied (on 25/10/2019)
Thanks for your feedback
New CH Boiler & Radiators
Customer Service
Quality
Value
Just had a new CH boiler and radiators fitted by Tom Leonard together with a new shower over the bath.The work was completed in 4 days, well within the estimated timescale. The initial work was done by John & he was joined by Tom to complete the job. Both were very pleasant and trustworthy, completing the job expertly and to a high standard. They explained everything to us, cleaned up as they went and had all of the waste removed as soon as the work was complete. Would highly recommend.
Customer in Stockton-on-Tees Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 25/10/2019)
Thanks for the recommendation I hope your enjoying your new shower.
John
Customer Service
Quality
Value
John was a very clean and tidy worker, very professional, nothing was too much trouble. Arrived on time and completed the job on time. I would recommend Tom Leonard to anyone who was looking for a heating service engineer.
Geoffrey, Cleveland Posted on 02/05/2019 , work completed 02/05/2019
The trader replied (on 25/10/2019)
Thanks for the kind words Geoff.
Outstanding Work and Customer Service
Customer Service
Quality
Value
From initial phone call to Tom the owner to ask him to visit us and give us advice on this job as we had to remove old boiler and install new Worcester Bosch in a new place and it involved a lot of new pipework. There was no high pressure sales at all, he was helpful with advice and he is very polite. John was the gentleman who fitted the boiler and did all the work, as it was a big job took nearly 4 days, he was amazing. Turn up on time every morning, dust sheets down, worked non stop, he was very considerate of us and our house, very polite and lovely man. He has a high standard of workmanship and very neat job done. We are more than delighted. Would highly recommend Tom Leonard. Mrs C Brown
Customer in Middlesbrough Posted on 13/04/2019 , work completed 11/04/2019
The trader replied (on 25/10/2019)
Im pleased your nice and warm and enjoying the new system Mrs Brown.
A new heating system
Customer Service
Quality
Value
A first class job was done by John and Tom. We had a new heating system fitted which comprised of removing the old back boiler system and fitting a new combi boiler, complete with pipework and valves on radiators. Plus heating to our loft conversion which we didn't have. The work was carried out to a very high standard and all rubbish was taken away. Including the old heating system. The house is very warm indeed. We aren't used to this heat. We would not hesitate to recommend Tom Leonard heating services.
Customer in Middlesbrough Posted on 29/03/2019 , work completed 29/03/2019
The trader replied (on 25/10/2019)
Thanks for the kind words Stuart, no problem
Superb installation of new boiler. Excellent, highly professional work. A+++
Customer Service
Quality
Value
Tom fitted a new boiler in our previous house so was the obvious choice to upgrade the combi in our current house to an unvented cylinder to allow multiple draw offs. We also had a couple of radiators replaced. Work was planned for four days and as promised was completed by Friday lunchtime. Tom and John provided a superb service and were thoroughly professional throughout. Tom came back on the Saturday morning to see how we were getting on with the wireless thermostats. Very happy with the work and would thoroughly recommend. Thanks again Tom and John.
Customer in Stockton-on-Tees Posted on 04/03/2019 , work completed 01/03/2019
The trader replied (on 06/03/2019)
Thanks for the kind words Jonathan, we loved doing this job and are here if you need anything else, well get your cold water main sorted too.
Professional and friendly service
Customer Service
Quality
Value
They fitted new radiators for us in bedroom and dining room. From initial visit was very impressed with their attitude and the professionalism. The work was carried out on date agreed and was done to a very high standard. All rubbish was cleared and disposed off. So impressed have asked him to do more work.
Customer in Stockton-on-Tees Posted on 26/02/2019 , work completed 25/02/2019
The trader replied (on 06/03/2019)
thanks for the feedback