Boiler and water tank replacement.
This is the 2nd time we have used Tom and would definitely recommend him. We had a water tank and gas boiler replaced and are pleased with everything. Tom kept us updated on everything he was doing. We found Tom professional trustworthy and knowledgeable. He tidied up after himself and always turned up when he said he would. Which is half the battle these days. We will definitely call him again if we need any work done in the future.
Customer in Stockton-on-Tees
Posted on 28/11/2025
, work completed 28/11/2025
Recommended
Annual boiler service
Appointment time was confirmed and good communication about ETA Job was completed efficiently and tidily. Excellent service
Customer in Stockton-on-Tees
Posted on 26/11/2025
, work completed 24/11/2025
Recommended
1st class as always
I first got Tom in to install a mew boiler in a different location in the house. I was so impressed by the standard of Tom’s work that I have used him ever since for boiler servicing. I also used him to move a radiator for me once and was also impressed by his workmanship. Tom is extremely polite, professional and nothing is a bother. As I am an ex tradesman myself (electrician) I know that someone who does things the way I used to is so important.
Customer in Stockton-on-Tees
Posted on 25/11/2025
, work completed 24/11/2025
Recommended
Annual service
Tom carried out the 7th annual service on my gas boiler. He was very thorough and in addition to the normal checks, he found the electrodes needed to be replaced to avoid problems at some point in the future. New electrodes were fitted and I have the reassurance that the boiler should continue to operate very satisfactorily and I will be booking the 8th service with Tom next year.
Customer in Stockton-on-Tees
Posted on 24/11/2025
, work completed 24/11/2025
Recommended
Boiler service
Excellent job, thank you very much. See you next year!
Which? Trusted Traders Consumer
Posted on 14/11/2025
, work completed 03/10/2025
Recommended
Annual oil-fired Boiler Service
The usual thorough job on the boiler. On-time, clean & tidy and the boiler is good for anoyher 12 months. Gave some advice on tank and roomstat replacement options which I'll consider this year. Quite a big jump in cost since last year but all the other companies seem to be about the same price.
Customer in Stockton-on-Tees
Posted on 27/10/2025
, work completed 27/10/2025
Recommended
annual boiler service.
I have been using Tom for 18 years for all my heating services. He is polite and respectful of his work surroundings and always does a A* service. I would 100% recommend him and his company to family & friend without any hesitation.
Customer in Stockton-on-Tees
Posted on 14/10/2025
, work completed 13/10/2025
Recommended
Annual Boiler Service by Installer.
Tom was recommended to me by a trusted friend. This is the second year that he has completed a service on time having arranged an appointment at my convenience. The work was completed to my entire satisfaction and any questions answered clearly. There was a problem with our Gas pressure that we had been unaware of and Tom contacted Gas Networks immediately and we had the work completed straight away. He arranged for a Worcester Bosch Engineer to come to our house and confirm that the system was now fully functioning. We had absolute confidence in everything that had been organised by Tom for us.
Customer in Stockton-on-Tees
Posted on 09/10/2025
, work completed 01/10/2025
Recommended
Great!
Tom came to service our boiler and as usual he was prompt and efficient - letting me know when he was on his way. He was happy to listen to my question about our heating and suggested a solution. He was tidy and polite. I would definitely recommend him.
Customer in Stockton-on-Tees
Posted on 04/10/2025
, work completed 03/10/2025
Recommended
Annual service
We look forward to our annual boiler with this local business. We use Tom for both our home and in our rental property gas servicing. Tom has been our go-to gas engineer for more than three or four years. This company offer an excellent service, with excellent communication from booking the appointment and estimated time of arrival on appointment day. The professional advice is trusted and he always is respectful and polite in our home.
Customer in Stockton-on-Tees
Posted on 02/10/2025
, work completed 15/09/2025
Recommended
annual service
Tom arrived after letting me know he was en route which helps get my dogs out of the way. He was very friendly and worked quickly and efficiently to service the gas boiler, the service completion certificate was sent by e-mail later the same day. I will definitely be using him in the future
Customer in Stockton-on-Tees
Posted on 30/09/2025
, work completed 29/09/2025
Recommended
Excellent service
Tom is highly professional, friendly and reliable. I wouldn’t hesitate to recommend him. He always lets you know when your boiler service is due and messages when he’s on his way.
Customer in Stockton-on-Tees
Posted on 29/09/2025
, work completed 29/09/2025
Recommended
New boiler
On the 2nd of september Tom Leonard replaced my old boiler for a new one.He turned up on time and completed the job by mid afernoon .tom has looked afer my heating system for over 15 yrs .He dose a good job at a fair price he is always helpfull and i would recommend him to any one.
Customer in Stockton-on-Tees
Posted on 08/09/2025
, work completed 02/09/2025
Recommended
Boiler repairs
Tom went the extra mile to keep my elderly mother’s boiler working by going to extreme lengths to obtain obsolete parts. He also attended immediately he received the parts, knowing how heating is extra-important to the elderly.
Customer in Stockton-on-Tees
Posted on 05/09/2025
, work completed 05/09/2025
Recommended
Replacement Boiler, valves, pump and controls
First time using Tom. We had a good discussion about the old boiler condition and Tom provided a detailed quote for a replacement. The quality of work was high and as clean and tidy as could be expected. Overall we are very pleased with the installation. The various certificates and other paperwork were sent soon after completion. Tom is polite, courteous and punctual.
Customer in Darlington
Posted on 02/09/2025
, work completed 01/09/2025
Recommended
Gas Safety Certificate
I have used Tom for boiler installation, servicing and gas safety reviews for many years. Excellent quality of workmanship and customer service.
Customer in North Yorkshire
Posted on 25/08/2025
, work completed 22/08/2025
Recommended
Good service, reliable.
We switched to Tom a few years ago for our boiler service. A local independent and reliable heating engineer. Good value and trusted.
Customer in Stockton-on-Tees
Posted on 07/08/2025
, work completed 05/08/2025
Recommended
Maintenance
Tom did my yearly boiler service as always and no problems found although it is now ten years old still running well a good, due to his regular maintenance. Thanks Tom!
Customer in Redcar and Cleveland
Posted on 05/08/2025
, work completed 04/08/2025
Recommended
New boiler
Tom first came round to discuss the work that I needed doing, fitting a new boiler in a different place from the old one and replacing pipes that were too small. It was obvious that he was an expert and he explained what was necessary and answered my queries. Although he had a busy schedule he slotted me in quite quickly. I always got a message when he was on his way in the morning. Tom‘s work was excellent and his manner was friendly and professional He did a very neat job and left the kitchen as clean as possible afterwards. He also arranged for the old boiler and packaging to be collected. I can highly recommend him.
Customer in Middlesbrough
Posted on 01/08/2025
, work completed 31/07/2025
Recommended
Annual service.
Contacted me to say it was due to be serviced. Arranged date with no fuss and came on time and completed the service very efficiently
Customer in Stockton-on-Tees
Posted on 29/07/2025
, work completed 28/07/2025
Recommended
Very efficient and helpful
Boiler service on an annual basis and once again carried out with no fuss. Very pleasant and helpful, as always
Customer in Stockton-on-Tees
Posted on 28/07/2025
, work completed 28/07/2025
Recommended
Annual boiler service
Tom's company contacted me earlier this year to book in my annual service, and we agreed on a date without me having to remember to do anything. Tom serviced the boiler, sent me the paperwork confirming all the checks were completed, and left the area as clean as when he arrived. The whole process was undertaken with minimum fuss and in a courteous and professional manner, with little effort on my part. It's a pleasure doing business with his team, and it costs less than I used to pay British Gas.
Customer in Stockton-on-Tees
Posted on 24/07/2025
, work completed 21/07/2025
Recommended
Excellent service (again)
Purchased our boiler from this company several years ago and Tom has serviced boiler since. Trusted provider of heating systems and efficient follow up with annual services
Customer in Middlesbrough
Posted on 18/07/2025
, work completed 16/07/2025
Recommended
Annual boiler maintenance;
Tom has serviced my boiler for more than 10 years and arrives as scheduled. He shows me what he is doing, eg, sludge in the u-bend and advice on my pressure gauge query. Price rises are in line with inflation. His visits are something of a social event. I have never needed an emergency callout, but he says most issues he can fix in 24 hours if required. I have recommended him successfully for our village hall boiler servicing.
Customer in Stockton-on-Tees
Posted on 23/06/2025
, work completed 23/06/2025
Recommended
Wouldn't use anyone else
We have been having our boiler serviced by Tom since he installed the heating 9 years ago. We know him as a friend of our sons, and he's a great guy. Always polite, friendly, and knows what he's doing.
Customer in Stockton-on-Tees
Posted on 16/06/2025
, work completed 16/06/2025
Recommended