Great work and overcame difficulties with a smile!
Tom Leonard was recommended to us by a family member. We needed to replace an old combi boiler that wasn't working properly and we knew that we needed a new one. Tom was happy to discuss our usage, what type/size of boiler would meet our needs and the costs involved (it came in within the price range we needed it to be at). The job was completed in a day and was done so tidily - I only wish other tradesmen we have used in the past were as diligent. We would have no hesitation in recommending Tom for any boiler needs and fully intend to use him for our annual boiler service.
Customer in Stockton-on-Tees
Posted on 12/11/2023
, work completed 10/11/2023
Recommended
Excellence
I have used Tom for over 15 years ever since he installed a new boiler at our previous house. The installation and plumbing was a work of art. He has serviced our boilers ever since and I wouldn’t dream of using anyone else. One of the nicest people you could wish to meet. I would thoroughly recommend him.
Customer in Stockton-on-Tees
Posted on 13/11/2023
, work completed 13/11/2023
Recommended
Installation of a Worcester Greenstar 4000 Boiler
Tom Leonard recently installed a Worcester Greenstar 4000 for me. My old boiler needed removing from the kitchen and the new boiler installing in the garage. Tom is extremely confident, capable and reliable. I felt in very capable hands throughout the whole installation. I would certainly recommend Tom to others without hesitation. Thank you!
Customer in Stockton-on-Tees
Posted on 15/11/2023
, work completed 08/11/2023
Recommended
Annual Boiler Service
Tom came today and carried out a thorough gas boiler service. He kept me fully informed about the checks he was carrying out and replaced a rubber washer on the condensing element of the boiler. Tom then advised me that the boiler was working perfectly. This was the fifth service for the boiler by Tom and I shall be asking him next year to carry out the sixth service. I can wholeheartly recommend Tom for servicing your gas boiler or any gas boiler fitting or repairs.
Customer in Stockton-on-Tees
Posted on 20/11/2023
, work completed 20/11/2023
Recommended
Radiator Fix
We had a cold radiator, Tom attended to the problem quickly and efficiently, he flushed radiator and checked all connections, radiator working great now. No mess no fuss. Would highly recommend.
Customer in Stockton-on-Tees
Posted on 01/12/2023
, work completed 01/12/2023
Recommended
Boiler Service
We've used Tom for many years now. Today he came to service the boiler. He was polite and courteous and did the job efficiently. We would highly recommend him.
Customer in Stockton-on-Tees
Posted on 06/12/2023
, work completed 06/12/2023
Recommended
Great Service , courteous, on time
Service was booked in advance, Tom sent a message ahead to tell me he was on the way, able to track the van so I knew when to expect him. Boiler service was quick, efficient and Tom made no mess whatsoever. Certainly will use Tom Leonard again.
Customer in County Durham
Posted on 18/12/2023
, work completed 18/12/2023
Recommended
Excellent Heating Engineer
I contacted Tom because my boiler had stopped working just after New Year. He came to look at it on the Tuesday and booked me in for the Friday. It was time to install a new boiler. He advised me of the best boiler to fit and which would be most economical. He was very helpful and knowledgeable and explained everything clearly. I was sent a message stating date and time he would arrive and also messaged me when he was on his way. He was very polite and respectful, and did an excellent job the pipework was so neat and tidy and he didn’t leave any mess. I will definitely use again for any servicing etc. in the future. I cannot recommend him highly enough he is outstanding.
Customer in Stockton-on-Tees
Posted on 05/01/2024
, work completed 24/12/2005
Recommended
Excellent boiler service
We've used Tom for many years now, he's never let us down. Always cheerful and does an excellent job . Absolutely no complaints
Customer in Stockton-on-Tees
Posted on 09/01/2024
, work completed 08/01/2024
Recommended
Very reliable .always on time. First impressions are very important to a customer. Tom makes you feel very confident that he has everything in hand ..
Tom has installed my boiler and serviced it over the last 9 years. I am 100 % comfortable and confident that he will do an excellent job. The service Tom provides couldn't be better. Ring the office, make an appointment. Then I receive an email confirming the appointment. He always turns up on time .l can definitely say that I wouldn't go with anyone else other than Tom.Great service, very nice person and will go above and beyond to help you
Customer in
Posted on 10/01/2024
, work completed 10/01/2024
Recommended
Fantastic job and aftercare
Tom can and done our annual maintenance check on our boiler. Once again he was polite and respectful of our property. He carried out the work and also checked out a radiator that I thought had a leak, but it didn’t just needed tightening. Left everything clean and tidy said in the nicest possible way see you next year. Wouldn’t trust anybody else with my boiler maintenance and I have been using Tom for 15 years
Customer in Stockton-on-Tees
Posted on 15/01/2024
(Reviewer did not use service)
Recommended
Servicing
Annual boiler service & bi-annual gas fire service. Excellent and professional and 100% reliable, as usual.
Customer in Stockton-on-Tees
Posted on 15/01/2024
, work completed 15/01/2024
Recommended
Excellent Work
On recommendation, I contacted Tom Leonard regarding fitting a new Worcester boiler for me. He surveyed my heating system. The following week he installed my boiler. He was professional and respectful. He did an excellent job, I would definitely recommend him and his work. .
Customer in Stockton-on-Tees
Posted on 25/01/2024
(Reviewer did not use service)
Recommended
Exceptional Customer Care
Booking was straight forward and attended on time. Listened and dealt with questions sympathetically. Heating system was serviced and report and certificate forwarded same day. HVe no hesitation in recommending this company.
Customer in North Yorkshire
Posted on 29/01/2024
, work completed 29/01/2024
Recommended
New Boiler Installation
Tom recently fitted a new Worcester boiler for us. He was able to fit us in a week after our initial enquiry. He arrived promptly on the day of installation and sent a text beforehand to confirm his arrival. He covered the stairs and landing before he started work and worked non stop until the job was completed. He left everything clean and tidy and he spent time explaining how to use the the new room thermostat. We were really pleased with the work and would highly recommend him to anyone. He was professional at all times and also cheerful chatty, polite and courteous.
Customer in Stockton-on-Tees
Posted on 29/01/2024
, work completed 24/01/2024
Recommended
Top Engineer
We have had boilers fitted, heating installed and annual servicing from Tom for a number of years. We have only ever received great service and follow-up calls. My top point for Tom would be that he does what he says and has never let us down yet. I would recommend Tom for his honesty and integrity
Customer in Middlesbrough
Posted on 30/01/2024
, work completed 30/01/2024
Recommended
Highly recommended
Tom installed a new boiler a couple of years ago. Along with his recommended Central heating and Domestic water controls, we now have an extremely efficient system, which my wife and I can operate. Tom is reliable, trustworthy, and efficient.
Customer in Stockton-on-Tees
Posted on 20/02/2024
, work completed 19/02/2024
Recommended
Boiler Servicing
Excellent service from initial booking of work. Received email and text updates of when the work was going to happen. (am) 23/02/24. Arrived at 8.45. Completed the work by 9.45 and received the emailed gas certificate and invoice by 10am. Very nice guy. Obviously very knowledgeable. Was extremely happy with the whole experience.
Customer in North Yorkshire
Posted on 23/02/2024
, work completed 23/02/2024
Recommended
Boiler Service
Excellant service. Impressed from the 1st phone call, to the follow up messages and e mails keeping me informed. Arrival time was spot on. Boiler service looked very thorough. Engineer was polite/pleasant. Was recommended by another professional that I trust.
Customer in Stockton-on-Tees
Posted on 18/03/2024
, work completed 18/03/2024
Recommended
Annual gas boiler service.
Tom has been servicing our boiler for years at a competitively low price. As always Tom attended when arranged and was very efficient. We enjoy great rapport with Tom who is friendly and relaxed. We are very happy with his work and recommend him highly. We have also booked him to replace an old radiator.
Customer in Stockton-on-Tees
Posted on 18/03/2024
, work completed 18/03/2024
Recommended
Annual Boiler Service
Tom installed our boiler and now carries out all servicing. He provides a prompt, reliable and friendly service. Strongly recommended!
Customer in Stockton-on-Tees
Posted on 21/03/2024
, work completed 21/03/2024
Recommended
Excellent work on fitting a new boiler
Tom was very friendly, arrived on the day and time he said he would be there. Fitted a new boiler for us and kept us informed during the day as to exactly what he was doing during the installation and was very tidy. Would highly recommend him.
Customer in Stockton-on-Tees
Posted on 21/03/2024
, work completed 20/03/2024
Recommended
Boiler Servicing
I've been using Tom for several years now and can recommend him without reservation. His servicing is always thorough and he's happy to talk through each stage of what he's doing. He has a professional and friendly approach and his admin is also good. An e-certificate of the work carried out follows the next day along with his invoice.
Customer in Stockton-on-Tees
Posted on 23/03/2024
, work completed 21/03/2024
Recommended
Annual Boiler Service.
This was our annual boiler service. Tom has serviced our boiler since installing it in April 2018. As usual, he performed this work in an efficient, friendly and professional manner. He text messaged me whilst on route to say he was on his way and arrived within the stated time slot. While he was here I asked him advice about our central heating system and radiators. He gave me all the required information I needed and was very helpful. I would definitely recommend his workmanship, and personally like his respectful attitude towards his clients.
Customer in Stockton-on-Tees
Posted on 25/03/2024
, work completed 25/03/2024
Recommended
Honest trustworthy and reliable
Have been a customer of Tom for about 15 years and found him to be honest trustworthy reliable and good at his job and would recommend him for his work
Customer in Stockton-on-Tees
Posted on 04/04/2024
, work completed 04/04/2024
Recommended