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Tom Leonard Heating Services

5.0

418 Reviews

Organisations and Awards

Jul 2019

About

We are a local business based in Stockton on Tees and serve the surrounding area with heating installations service and repair work. We are a cost effective quality heating company that knows what matters when working in peoples homes.

Get the job done right first time,

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Please view our website on

WWW.TOMLEONARDHEATING.CO.UK

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler repair
    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler servicing
  • More Services

    • gas oil biomass heating installations service and repair

Customer reviews

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5.0
418 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional and reliable
Customer Service
Quality
Value
Very professional service on time and very tidy work kept me updated to all developments with the work that needed doing overall very happy with every aspect of the service
Customer in Stockton-on-Tees Posted on 12/11/2024 , work completed 12/11/2024
Loyal customer as Tom is really as good as his reviews.
Customer Service
Quality
Value
We have had Tom service our home and rental property boiler for the last 4 or 5 years. I have asked for his advice and he has always given straightforward, sound advice. The communication from appointment booking, text alerts when he is en route through to the comprehensive information post servicing has always been excellent. A genuinely great guy to trust with all things gas-related.
Customer in Stockton-on-Tees Posted on 12/11/2024 , work completed 12/11/2024
Boiler service
Customer Service
Quality
Value
Appointment was made easily by telephone. He was on time and communicated when he was on his way. The boiler was serviced quickly and efficiently.
Customer in Stockton-on-Tees Posted on 12/11/2024 , work completed 11/11/2024
Boiler Installation
Customer Service
Quality
Value
Clean, tidy, punctual and a pleasure to work with. Went to a great deal of trouble to safeguard the carpets and furniture. Thank you
Customer in Stockton-on-Tees Posted on 15/11/2024 , work completed 12/11/2024
Install new boiler
Customer Service
Quality
Value
Having contacted Tom via Worcester Bosch I was given an appointment time to inspect a boiler fault. Tom gave us a list of the options available including a quote for a new boiler. The quote was very competitive and installation was arranged. On the day, Tom arrived as agreed, on time and proceeded to take steps to mitigate any mess which might occur. None did I must say, and the fitting was carried out expertly and professionally with Tom explaining the stages as he progressed. The installation was completed and thoroughly tested. Upon completion Tom talked me through the use of the boiler and its controls before handing the completed job over. Not only was the quote exceptionally competitive and good value but the whole process from removal of the old boiler and its removal from the site to completing the installation of the new boiler was remarkably smooth and of the highest quality. I have no hesitation in recommending Tom and look forward to next year's annual service.
Customer in Middlesbrough Posted on 17/11/2024 , work completed 14/11/2024
Boiler service
Customer Service
Quality
Value
As usual efficient, on time, no mess. Fair pricing. Annual reminder. Fantastic company would highly recommend.
Customer in Stockton-on-Tees Posted on 18/11/2024 , work completed 18/11/2024
Thank you Tom
Thank you Tom for coming to sort out Mum’s thermostat so quickly. Great job done efficiently and with a smile.
Customer in Stockton-on-Tees Posted on 18/11/2024 (Reviewer did not use service)
Excellent Professional Service
We have been using Tom for a couple of years and have recommended him to others. As always he was professional, punctual, efficient, tidy, friendly - and he is a nice bloke as well.
Customer in North Yorkshire Posted on 06/12/2024 (Reviewer did not use service)
Boiler service
Customer Service
Quality
Value
Tom has been servicing our boiler for the last 8 years. He is reliable and always does a great job. Professional, reliable, caring and any other epithet you can imagine, That’s Tom’
Customer in Stockton-on-Tees Posted on 09/12/2024 , work completed 08/12/2024
Always use Tom for our boiler service
Tom installed our boiler in 2019 and we ask him to come back every year to do the annual service. Tom is very professional, efficient and knowledgeable and also delivers great customer service - top marks every time.
Customer in Stockton-on-Tees Posted on 10/12/2024 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
Tom has again serviced our boiler, in his usual professional manner. The whole experience, from the text reminder, through the quick and easy telephone booking process, leading to the convenient agreed time for Tom to visit the house to service the boiler, was, contrary to much of the slap dash, uncaring service offered by many larger companies these days, very slick and professional. I can thoroughly recommend Tom Leonard to anyone who needs professional assistance with their central heating system.
Customer in Stockton-on-Tees Posted on 17/12/2024 , work completed 24/12/2016
Annual boiler service
Tom has been our plumber for our boiler for many years, needless to say, we have always been happy with his work. He fitted both our previous and current boiler and carries out the annual services. On a few occasions, when we’ve had any issues, he has always been prompt to respond and solved the problem by either calling round or providing instructions over the phone. Tom is friendly, professional and arrives on time. Can definitely recommend.
Customer in Stockton-on-Tees Posted on 10/01/2025 (Reviewer did not use service)
Boiler Service
Customer Service
Quality
Value
Very pleased with all aspects of the work undertaken - a full and complete service to a Worcester Bosch boiler. The boiler was part of a full system installed by Tom Leonard 14 years ago and has worked reliably ever since. Tom is very professional; polite, punctual, easy to contact, and willing to take time to explain the work done at a reasonable cost.
Customer in Posted on 14/01/2025 , work completed 14/01/2025
Quality work
Customer Service
Quality
Value
As usual, all work was carried out professionally. Highly recommended, reliable, honest, and trustworthy. Nothing is too much trouble and Tom cares about his customers. Good old-fashioned service!
Customer in Stockton-on-Tees Posted on 15/01/2025 , work completed 15/01/2025
Yearly Boiler Service
Customer Service
Quality
Value
Tom installed the boiler 7 years ago and has been back every year to check it out and service it. Very happy with all the work he has done over the years and would recommend him.
Customer in Stockton-on-Tees Posted on 20/01/2025 , work completed 20/01/2025
Great work
Customer Service
Quality
Value
The work Tom carried out was excellent. He was very professional and worked like a trojan throughout the day. He was very respectful of our home and cleaned up so that we were left with nothing but the finished item. He was pleasant and polite and we would definitely recommend him to our family and friends.
Customer in Stockton-on-Tees Posted on 25/01/2025 , work completed 24/01/2025
Great new boiler
Customer Service
Quality
Value
We had been putting off getting a new boiler fitted for a while and had received quotes from several companies, ranging from extortionate to reasonable. Tom Leonard's quote was very reasonable. He arrived as scheduled and set about completing a full boiler replacement. Its location in the attic made it a challenging task, especially with the flue situated above a glass conservatory. Returning from work after he left, I wondered what I would find. I was really pleased to see a smart new boiler in place, providing my family with confidence that we will have worry-free heating and hot water for some time. I would thoroughly recommend Tom Leonard for boiler replacement. It was a simple transaction, and his careful work was greatly appreciated. I can comfortably say he went above (in the attic) and beyond to extract the flue and other bits.
Customer in Stockton-on-Tees Posted on 01/02/2025 , work completed 31/01/2025
Boiler service and gas safety certificate
Customer Service
Quality
Value
Tom has been my gas service engineer and has also done all my gas checks to obtain a gas safety certificate. I have known Tom for about 10 years now and he has installed boilers and serviced them for me during this time. Last year I rented out my home to move away after a family tragedy. The management company asked if we wanted to use their gas engineer. I told them that I wanted to stay with Tom. l totally trust Tom, he never has let me down and wouldn't want to use anyone else. Lovely, lovely man.
Customer in Middlesborough Posted on 05/02/2025 , work completed 05/02/2025
Excellent service
Customer Service
Quality
Value
Tom installed a new Worcester Bosch boiler a few years ago. He did such a good job that I saw no reason for him not to complete the annual servicing. Very tidy and methodical workman, every stage of the task arranged "just so" with the added bonus of being a really nice guy.
Customer in Posted on 11/03/2025 , work completed 10/03/2025
Always helpful and efficient.
Customer Service
Quality
Value
Services our combi every year since he fitted it, no problems until a radiator unused for ages decided not to warm up when turned on. He sorted it quickly without any fuss after the combi service, and also corrected the clock in the thermostat which somehow was running 20 minutes fast. Fully recommended!
Customer in Stockton-on-Tees Posted on 14/03/2025 , work completed 12/03/2025
Great Trader
Customer Service
Quality
Value
Tom fitted us a Worster central heating boiler, his work was 100% professional. Tom checked that we were happy each step of the way. He worked very clean and tidy and I wouldn’t hesitate to recommend Tom
Customer in Middlesbrough Posted on 27/03/2025 , work completed 26/03/2025
Boiler Service
Customer Service
Quality
Value
As usual, the boiler service was carried out professionally. Nothing is too much trouble and Tom always cleans up. Definitely recommend.
Customer in Middlesbrough Posted on 01/04/2025 , work completed 01/04/2025
Annual boiler service
Customer Service
Quality
Value
First time I have used Tom and very pleased with the service I received. Punctual with a text message telling me he was on his way. Work completed without any problems. Thanks and will be using again.
Customer in Middlesbrough Posted on 22/04/2025 , work completed 22/04/2025
Great service provider
Customer Service
Quality
Value
Very efficient engineer and gives good advice to keep heating in top condition. Turned up on time and booking him was handled by the office in advance. Paying was easy and doesn't charge excessively. Would recommend tom anytime. Thanks a lot
Customer in Stockton-on-Tees Posted on 22/04/2025 , work completed 22/04/2025
Boiler Service
Customer Service
Quality
Value
Tom carried out our annual boiler service. He is always pleasant, helpful and professional. I would strongly recommend him for installation, repair or service of gas appliances!
Customer in Stockton-on-Tees Posted on 23/04/2025 , work completed 23/04/2025