Tom Leonard Heating Services

Tom has again serviced our boiler, in his usual professional manner. The whole experience, from the text reminder, through the quick and easy telephone booking process, leading to the convenient agreed time for Tom to visit the house to service the boiler, was, contrary to much of the slap dash, uncaring service offered by many larger companies these days, very slick and professional. I can thoroughly recommend Tom Leonard to anyone who needs professional assistance with their central heating system.

Tom installed our boiler in 2019 and we ask him to come back every year to do the annual service. Tom is very professional, efficient and knowledgeable and also delivers great customer service - top marks every time.

Tom has been servicing our boiler for the last 8 years. He is reliable and always does a great job. Professional, reliable, caring and any other epithet you can imagine, That’s Tom’

We have been using Tom for a couple of years and have recommended him to others. As always he was professional, punctual, efficient, tidy, friendly - and he is a nice bloke as well.

Thank you Tom for coming to sort out Mum’s thermostat so quickly. Great job done efficiently and with a smile.

As usual efficient, on time, no mess. Fair pricing. Annual reminder. Fantastic company would highly recommend.

Having contacted Tom via Worcester Bosch I was given an appointment time to inspect a boiler fault. Tom gave us a list of the options available including a quote for a new boiler. The quote was very competitive and installation was arranged. On the day, Tom arrived as agreed, on time and proceeded to take steps to mitigate any mess which might occur. None did I must say, and the fitting was carried out expertly and professionally with Tom explaining the stages as he progressed. The installation was completed and thoroughly tested. Upon completion Tom talked me through the use of the boiler and its controls before handing the completed job over. Not only was the quote exceptionally competitive and good value but the whole process from removal of the old boiler and its removal from the site to completing the installation of the new boiler was remarkably smooth and of the highest quality. I have no hesitation in recommending Tom and look forward to next year's annual service.

Clean, tidy, punctual and a pleasure to work with. Went to a great deal of trouble to safeguard the carpets and furniture. Thank you

Appointment was made easily by telephone. He was on time and communicated when he was on his way. The boiler was serviced quickly and efficiently.

We have had Tom service our home and rental property boiler for the last 4 or 5 years. I have asked for his advice and he has always given straightforward, sound advice. The communication from appointment booking, text alerts when he is en route through to the comprehensive information post servicing has always been excellent. A genuinely great guy to trust with all things gas-related.

Very professional service on time and very tidy work kept me updated to all developments with the work that needed doing overall very happy with every aspect of the service

Tom was on site for approx. 3 hours and carried out 2 jobs. Firstly rerouting a gas supply line to the boiler at my request, and secondly carrying out an annual boiler service. I was completely satisfied with the work and wouldn't hesitate to use him again.

Tom arrived as scheduled I was contacted to inform he was en route. Work carried out efficiently and very patient giving instructions for new thermostat, very friendly and communication also very good with date for work to be carried out.

Tom installed my Worcester Bosch boiler 14 years ago and has been servicing it annually ever since which is a recommendation in itself. He can be relied upon to provide an efficient service from the initial booking process to completion and finally issuing a certificate for my records. Excellent service and highly recommended. Satisfied customer !!

I was so very pleased with the results of boiler service and to now have my room thermostat in place and was a very friendly nice guy

Fantastic service, as always.

Tom did an excellent job replacing our boiler, he was very knowledgeable and professional whilst also being friendly. We looked into a few options when deciding on our boiler and I'm very pleased we went with Tom. The work has been done to a high standard, and the house was left very tidy and well looked after. As a new homeowner, Tom was happy to answer any questions or queries and put me at ease through the whole thing. Our new boiler is excellent and couldn't be happier with the service from Tom and the team.

as usual excellent service from Tom he is a very reliable honest tradesperson, turns up when he says he will and does a fantastic job. have used tom for a number of years both for rental properties and my own home and he does a sterling job. recently had a new boiler fitted in my home and was done efficiently and very cleanly. thank you so much Tom

Very efficient, knowledgeable and courteous. Received a service due reminder and once the service was booked in, a text closer to the date as another reminder. Also received a tracking text when Tom was en-route with an ETA. Very clean and tidy as well. A pleasure to deal with and highly recommended.

Tom as usual provided excellent service He takes his time to get to the bottom of any issues and puts plan in place to deal with it Keeps you informed about what he is doing Would recommend him to anyone looking for a reliable engineer with the skills required to carry out his duties

Tom serviced our boiler. Excellent value for money. He was courteous, knowledgeable and appeared thorough in the task. This was a breath of fresh air after dealing with our original installer / service company. Thoroughly happy with the job!

Tom was giving my boiler its annual service. Communication very good, arrived on time, completed service with no mess and no fuss. Curtious as always......Thanks Tom.

Tom serviced our boiler in July as he does every year and sends us a helpful reminder. He always turns up at the agreed time. He is always professional in his approach and very easy to talk to. We have no hesitation whatsoever in recommending him.

Our new boiler was installed last year by Tom and as agreed we were contacted to arrange our annual service a few weeks ago. Tom came this week and completed the service in a friendly and efficient manner and left the area clean and tidy. Tom made a recommendation on the positioning of the room thermostat to improve the efficiency of the heating system. I am very happy with the work completed by Tom and the level of communication that we have had with the company as a whole. I was presented with a number of options for payment, which was a refreshing way of doing business. Tom and the support team easy and professional manner makes the company a delight to deal with.

Tom installed a new boiler in my property after attending a call out regarding a broken boiler. Tom discussed all possible options with me. He provided a quote within the time frame he stated and was able to complete the job within a few days of me agreeing to have a new boiler installed. He completed the work within the agreed time frame and to a high standard. I would definitely recommend Tom for any heating services required.

Tom arrived promptly after sending advance notice of his arrival by text message. He carried out all necessary work (required by the manufacturer) efficiently and very tidily leaving us with confidence of another trouble free year ahead, from the boiler he installed 4years ago. Tom is a consummate professional, very knowledgeable and an excellent tradesman who takes pride in his work with the aim of providing customer satisfaction. I am happy to recommend Tom Leonard Heating services for all aspects of Boiler and Plumbing work from installation through to servicing and ancillary plumbing.

I received text notification that Tom was en route which was useful. Tom quickly got on with the service of my combi boiler. He tested the heating before he left and everything was working perfectly. Tom is very friendly and professional and left my home as clean as he found it.

Tom arranged the service at short notice. Work was completed promptly and in a professional manner as always. Tom is invariably friendly, helpful and informative. I am very happy to recommend his work.

Tom replaced our old Worcester oil boiler with a new Worcester gas boiler after carefully assessing our household needs to match us with the right boiler. He is a nice, genuine man who got on with the job and gave a quality service applying great attention to every detail. We found him competitively priced, extremely trustworthy and he worked all day before leaving the place clean and tidy so we had no hesitation in contacting him again recently when the boiler needed its first yearly service and we were not disappointed by his workmanship once again. We would highly recommend him, he is very professional, knowledgeable and completed all work to a very high standard.

As a Which member I am delighted to hear Tom is on your list of trusted traders, his work is excellent. He designed my oil fired heating system and has serviced it for eight years with no problems, a credit to him! I can fully recommend him.

Engineer was Friendly, Knowledgable, Efficient. Left the space clean and tidy👏👏👏 Getting him back again👍

Just had my boiler serviced again by Tom who arrived promptly after a message to say he was en-route. As always he was polite, courteous and let me know that everything was in good working order. Service completed and confirmation certificate received online later same day. I have recommended Tom to several of my neighbours who now use his services too.

Tom replaced our old 30 year old boiler with a new combi boiler, replaced all of our radiator valves and removed our old tanks. Every step of the journey was professionally carried out with emails confirming our quote and once confirmed, the date the job would star. Tom took little over three days to complete the work and was a true professional from start to finish. Tom is very knowledgeable about his trade and was able to answer any query we had. Tom also fitted a mini radiator in the airing cupboard so I can continue to use it as a space for drying clothes. Tom took time to protect our carpets and took away all of the old system and packaging. We’re so pleased with the job and wouldn’t hesitate recommending Tom to family and friends.

We have replaced a 30 year old boiler and small hot water cylinder with a Worcester Bosch oil boiler and greenstar 210 lt unvented cylinder. This involved removing tanks, boiler and pipework, and fitting new boiler, repositioned cylinder and lots of new pipework. Tom's experience and confidence undertaking this work and his knowledge and explanation of the works to be done were very reassuring. The pipework pre-lagging was a work of art! A small issue with the boiler (not Tom's work) meant he had to return on the weekend to finish off, which he cheerfully did. The system is working beautifully with lashings of hot water at good pressure! Happy happy happy. The admin side from first contact is very efficient and we are now on an annual service reminder with Tom. We felt it was a fair and competitive price and have no hesitation in recommending him to others.

Fantastic job of installing a new boiler. Polite, friendly, courteous and respectful. Cannot praise enough. Did a brilliant job, tidied up and left no mess. Highly recommended.

This was my annual Gas Safe inspection for one of my rental properties. Contacted Tom by email to arrange an appointment, of which was confirmed within 2 hours. He attended the property as per the appointment, contacting my tenant prior to his arrival. He conducted the inspection in a professional and friendly approach leaving the work site clean and tidy. Both Gas Safe certificate an invoice received on the same day. He provides a prompt, reliable and friendly service hence I can strongly recommended his services.

Have been a customer of Tom for about 15 years and found him to be honest trustworthy reliable and good at his job and would recommend him for his work

This was our annual boiler service. Tom has serviced our boiler since installing it in April 2018. As usual, he performed this work in an efficient, friendly and professional manner. He text messaged me whilst on route to say he was on his way and arrived within the stated time slot. While he was here I asked him advice about our central heating system and radiators. He gave me all the required information I needed and was very helpful. I would definitely recommend his workmanship, and personally like his respectful attitude towards his clients.

I've been using Tom for several years now and can recommend him without reservation. His servicing is always thorough and he's happy to talk through each stage of what he's doing. He has a professional and friendly approach and his admin is also good. An e-certificate of the work carried out follows the next day along with his invoice.

Tom was very friendly, arrived on the day and time he said he would be there. Fitted a new boiler for us and kept us informed during the day as to exactly what he was doing during the installation and was very tidy. Would highly recommend him.

Tom installed our boiler and now carries out all servicing. He provides a prompt, reliable and friendly service. Strongly recommended!

Tom has been servicing our boiler for years at a competitively low price. As always Tom attended when arranged and was very efficient. We enjoy great rapport with Tom who is friendly and relaxed. We are very happy with his work and recommend him highly. We have also booked him to replace an old radiator.

Excellant service. Impressed from the 1st phone call, to the follow up messages and e mails keeping me informed. Arrival time was spot on. Boiler service looked very thorough. Engineer was polite/pleasant. Was recommended by another professional that I trust.

Excellent service from initial booking of work. Received email and text updates of when the work was going to happen. (am) 23/02/24. Arrived at 8.45. Completed the work by 9.45 and received the emailed gas certificate and invoice by 10am. Very nice guy. Obviously very knowledgeable. Was extremely happy with the whole experience.

Tom installed a new boiler a couple of years ago. Along with his recommended Central heating and Domestic water controls, we now have an extremely efficient system, which my wife and I can operate. Tom is reliable, trustworthy, and efficient.

We have had boilers fitted, heating installed and annual servicing from Tom for a number of years. We have only ever received great service and follow-up calls. My top point for Tom would be that he does what he says and has never let us down yet. I would recommend Tom for his honesty and integrity

Tom recently fitted a new Worcester boiler for us. He was able to fit us in a week after our initial enquiry. He arrived promptly on the day of installation and sent a text beforehand to confirm his arrival. He covered the stairs and landing before he started work and worked non stop until the job was completed. He left everything clean and tidy and he spent time explaining how to use the the new room thermostat. We were really pleased with the work and would highly recommend him to anyone. He was professional at all times and also cheerful chatty, polite and courteous.

Booking was straight forward and attended on time. Listened and dealt with questions sympathetically. Heating system was serviced and report and certificate forwarded same day. HVe no hesitation in recommending this company.

On recommendation, I contacted Tom Leonard regarding fitting a new Worcester boiler for me. He surveyed my heating system. The following week he installed my boiler. He was professional and respectful. He did an excellent job, I would definitely recommend him and his work. .

Annual boiler service & bi-annual gas fire service. Excellent and professional and 100% reliable, as usual.

Tom can and done our annual maintenance check on our boiler. Once again he was polite and respectful of our property. He carried out the work and also checked out a radiator that I thought had a leak, but it didn’t just needed tightening. Left everything clean and tidy said in the nicest possible way see you next year. Wouldn’t trust anybody else with my boiler maintenance and I have been using Tom for 15 years

Tom has installed my boiler and serviced it over the last 9 years. I am 100 % comfortable and confident that he will do an excellent job. The service Tom provides couldn't be better. Ring the office, make an appointment. Then I receive an email confirming the appointment. He always turns up on time .l can definitely say that I wouldn't go with anyone else other than Tom.Great service, very nice person and will go above and beyond to help you

We've used Tom for many years now, he's never let us down. Always cheerful and does an excellent job . Absolutely no complaints

I contacted Tom because my boiler had stopped working just after New Year. He came to look at it on the Tuesday and booked me in for the Friday. It was time to install a new boiler. He advised me of the best boiler to fit and which would be most economical. He was very helpful and knowledgeable and explained everything clearly. I was sent a message stating date and time he would arrive and also messaged me when he was on his way. He was very polite and respectful, and did an excellent job the pipework was so neat and tidy and he didn’t leave any mess. I will definitely use again for any servicing etc. in the future. I cannot recommend him highly enough he is outstanding.

Service was booked in advance, Tom sent a message ahead to tell me he was on the way, able to track the van so I knew when to expect him. Boiler service was quick, efficient and Tom made no mess whatsoever. Certainly will use Tom Leonard again.

We've used Tom for many years now. Today he came to service the boiler. He was polite and courteous and did the job efficiently. We would highly recommend him.

We had a cold radiator, Tom attended to the problem quickly and efficiently, he flushed radiator and checked all connections, radiator working great now. No mess no fuss. Would highly recommend.

Tom came today and carried out a thorough gas boiler service. He kept me fully informed about the checks he was carrying out and replaced a rubber washer on the condensing element of the boiler. Tom then advised me that the boiler was working perfectly. This was the fifth service for the boiler by Tom and I shall be asking him next year to carry out the sixth service. I can wholeheartly recommend Tom for servicing your gas boiler or any gas boiler fitting or repairs.

Tom Leonard recently installed a Worcester Greenstar 4000 for me. My old boiler needed removing from the kitchen and the new boiler installing in the garage. Tom is extremely confident, capable and reliable. I felt in very capable hands throughout the whole installation. I would certainly recommend Tom to others without hesitation. Thank you!

I have used Tom for over 15 years ever since he installed a new boiler at our previous house. The installation and plumbing was a work of art. He has serviced our boilers ever since and I wouldn’t dream of using anyone else. One of the nicest people you could wish to meet. I would thoroughly recommend him.

Tom Leonard was recommended to us by a family member. We needed to replace an old combi boiler that wasn't working properly and we knew that we needed a new one. Tom was happy to discuss our usage, what type/size of boiler would meet our needs and the costs involved (it came in within the price range we needed it to be at). The job was completed in a day and was done so tidily - I only wish other tradesmen we have used in the past were as diligent. We would have no hesitation in recommending Tom for any boiler needs and fully intend to use him for our annual boiler service.

I have used Tom for 12 years when he fitted a new central heating system, I decided to have a new boiler fitted and contacted him after many years service, He sent a message telling me he was on his way, arrived spot on, New boiler fitted, mess cleaned up and taken away as usual, He explained the boiler, new thermostat instructions and all the paperwork sent by email, He is one plumber I would recommend to anybody who needs a work done, Alan

Thank youTom for the smooth installation of my new boiler and CH systems etc.Also for sorting out a gas leak at my meter.

Tom was recommended to me by a trusted reliable friend. His communication was excellent and also his timekeeping. I had done my research regarding what I wanted and I was very happy with the service he provided and the competitive quote he gave me. He is a very professional heating Engineer who left my property clean and tidy and arranged for any debris to be moved before he left the site. The instructions were clearly explained regarding the operation of the new heating system to me and my wife. I have no hesitation in recommending this Trusted Tradesman.

Tom has made a brilliant job of fitting our new boiler, very neat job and a very tidy worker, no mess left what so ever. Tom was very friendly and was great at keeping us informed of arrival times etc, via texts. He fully explained the boiler and stat before he left and also suggested YouTube or even call him if we get stuck. Highly Recommended

I have known Tom for many years now. He fitted my boiler and several radiators in 2009, and has serviced it each year since. He always arrives on time and works cleanly and professionally. He is very friendly and courteous, and is always happy to give help and advice. I have recommended Tom to friends and will continue to recommend him.

Tom always does a professional job that's why we rely on him to look after my fathers boiler. Nothing is too much trouble. Tom is top class plumber.

Tom fitted my boiler two years ago. The work was completed as stated in a professional manner. He worked very tidily and was very respectful to my property. He was very helpful with payment methods for interest free payment. Since the boiler has been fitted, Tom has serviced the said boiler on 2 annual occasions. I’ve also arranged with Tom for a future job I require, which is an en suite radiator, he quoted and explained exactly what the job entailed and gave me a price which I was happy with. I would recommend Tom Leonard for any central heating/ plumbing related work.

Tom was very proffesional and did a brilliant job.He was very informative and provided plenty of information.

This is the first time I have used Tom & I was very impressed. He let me know when he was on his way and on arrival I found him to be very friendly & professional. He worked efficiently & cleanly. He also took the time to show me how to get the best out of my boiler which I found very helpful. Invoice exactly as quoted. Highly recommended!

Tom made an excellent job of fitting our new boiler, the installation is very neat and he left no mess, the whole job was completed within the time specified and within the price quoted. Tom was very friendly and communicative from the outset, keeping us up to date via text messages. Tom also took the time to fully explain all the boiler and room thermostat controls before he left and also left us with his contact details in case we had any issues. The hot water and heating system are working perfectly.

Excellent service. Very friendly and professional. Highly recommended. Extremely knowledgeable and great value

Have used Tom Leonard Heating Services for a number of years now. Always punctual, very knowledgable and also a very clean & tidy worker. Very good communications, always sends a text as he leaves home to travel to place of work. Has just installed a replacement central heating boiler. Minimal disruption. Quick, efficient and a very neat install. Highly recommended.

Efficient and friendly from initial contact to make boiler service appointment to completion of work on our boiler. 5 star service

Tom installed our existing boiler 2011 and has serviced it annually since. He serviced the boiler this morning in his usual efficient, reliable and friendly. manner. I have no hesitation in recommending him and his work.

Tom was recommended to me and has serviced my boiler for quite a few years. Last year he efficiently fitted a new boiler. He contacts me when the service is due and I know whether he is coming morning or afternoon on the arranged day. He also lets me know when he is on his way. He is very helpful and you can contact him for advice.

I can't speak highly enough of Tom. Friendly, approachable, thoroughly professional and a hard worker. Tom kept the job on schedule and tidied up after himself. The finished pipework was akin to a work of art, it looks so good. All of this and it came in spot on his quote. I would highly recommend Tom who is a consummate professional and a really nice guy.

Absolutely first class service and interaction from a gentleman who obviously is top of his game. Faultless and can't recommend enough.

Tom installed a new boiler for us recently. The work was carried out immaculately; all carpets were covered with protective sheeting and everything went according to plan. We had a phone call to say he was on his way and the entire operation was conducted in a single day with hardly any disruption to us. A thoroughly great company to work with and I would highly recommend them to anybody. And also, the boiler is working perfectly !!

Our regular service was easily booked for a convenient day and I was told it would be pm. On the day I received a txt to advise that Tom was en route. The Service was completed quickly and quietly, causing no disruption. Excellent in every respect

First contacted on 31st May about possiblity of getting new boiler fitted, after few photos and description of the job Tom was able to give a quote and able to come the next week. The day of the job Tom was on time and had new boiler out new one in quickly with water and gas off for only a small amount of time and at times was so quiet forgot he was here, As someone who works from home this was fantastic. Conscientious and knowledgeable Tom was able to give me a full rundown of what he had done take me through how the new boiler works. Couldn't be any happier with the Job and the service, would highly recommend!

Tommy arrived at the time arranged. He serviced our boiler as he has done for several years, from the time of installation. He is always professional in his approach to his work and proceeds with the minimum of fuss. It is always a pleasure to deal with him

Had an approximate time when I booked the service but I received notification by text when he was on his way so knew when to expect him. Boiler was serviced quickly with no problems.

Highly recommend Tom Leonard services for any heating work, Tom fitted a water heater at our church today, the service was efficient, professional and friendly, Tom is a very courteous guy, professional and left the work area cleaner than he started, great company.

Tom Leonard installed my central heating boiler 5 or 6 years ago and has serviced it each year since. Every year I get an email or text message reminding me that it is time for the annual service, a date is fixed and he arrives on time, completes the work, leaves everything tidy and sends me the invoice. He is punctual, thorough, personable, friendly and reliable. What else do we need?

Tom arrived on time to service gas boiler that he installed and has serviced since 2018. Always polite and cheery, Tom is an experienced and competent engineer. I have no problem in recommending him to do any heating work.

Tom advised us that our old boiler was beyond repair, pointing out the seriousness of the faults. Advice was given on a replacement boiler where all the pro's and con's were discussed and explained in detail. After receiving a detailed quote within 24 hour that we were happy with, we decided to proceed and have the new boiler fitted. Arranging with the office who were so helpful and polite throughout , we were able to choose a convenient day for the work to be carried out. Tom messaged prior to his arrival. All work was carried out very professionally, leaving no mess. On completion the various functions of the new boiler and thermostat/timer were explained. The whole process from start to finish was very professional and went smoothly. Highly recommended.

Annual Boiler service for the system Tom installed in 2019. Fast, efficient and friendly service as ever. Highly recommended.

Efficient and friendly customer service as always. We have used Tom for several years and he always delivers an excellent service.

Tom arrived on time to carry out the service. Tom is professional at his job and always keeps everything clean and tidy.

Just the same old service from Tom. Punctual, polite, clean and tidy and excellent value for money. Tom is a first class tradesman and never lets you down, from booking to completion Tom keeps you updated throughout. We can only recommend Tom to everyone for advice, installation and service of all aspects of boiler and central heating systems.

Tom services our gas boiler annually. He is reliable, friendly and professional. A digital service certificate is always provided, usually before he leaves and his charges are reasonable. Excellent service.

Have used him for two boiler installations and regular servicing Also have recommended to neighbours with positive feedback Tidy worker and a cheery chap

Tom installed a whole new heating system for us. It was so refreshing to find a tradesman who answers the phone, arrived when he says and did an excellent job at a reasonable price. He clearly takes great pride in his work and that shows.

Have used Tom for years, annual service done again. Messaged to say was on his way and job done efficiently as usual

I have used Tom Leonard for years, he is reliable, and carries out good quality work, would recommend him.

I am very pleased with the service I receive from this company. They are polite, efficient and helpful. I have had my boiler serviced twice by them and have no complaints. The engineer who visits is pleasant and knowledgeable. I would not hesitate to recommend the company to others.

Had my yearly boiler service from Tom Leonard heating services very efficient and reliable gave me a call on route which always helps to ensure the property is occupied. After the work was carried out he left the area clean and tidy no mess he was also very pleasant to talk to and approachable so that any concerns I may have had were answered in a professional manner and in full. I would recommend this company to anyone looking for a heating services that you can trust and one that will only carry out the work that needs doing and does not invent problems so as to increase the costs. A very good 5 star service.

Our house and a separate rental property are looked after by Tom, who is knowledgeable, always prompt and unfailingly courteous.

Tom has always serviced my boiler.that he put in for me several years ago .I find his work excellent.tom is polite , always on time .willing to help with any inquire and information you request from him. I would recommend Tom and his team to family friends.and anyone who requires help with heating problems .

Tom has been my heating engineer for the past 12 years. I find him very trustworthy, professional & very helpful. Have just had a new boiler installed & moved in the last 3 days. The installation went very smoothly & Tom was very efficient. Would definitely recommend Tom & will continue to use his services in the foreseeable future.

Tom installed our boiler 8 years ago and has serviced it ever since. As I’m an engineer myself I appreciate how well he performs his job. We had a couple of problems with the system since the start of the cold weather. Tom diagnosed and fixed them quickly and carried out the service on the boiler. We are now ’toasty’. Many thanks Richard

I have just had my gas boiler serviced for the 4th time since installation by Tom. My boiler was given a thorough testing to make sure it is runnning properly and won’t fail particularly during cold weather. Tom clealy explained the different elements of the service and tests and gave me the assurance that the boiler was running properly and the were no issues that needed attention. I shall be booking my 5th boiler service with Tom next year.

Work carried out as per quote. Turned up on time. Kept informed of progress. Place protection over the floor. Everything left neat and tidy. Definitely a good trader to carry out work. No qualms about using again

I have used Tom Leonard Heating Services for ten years at least. He has fitted two boilers in that time and serviced them annually. Tom is always punctual for his appointed time - if he is early or running late he will always inform you by phone or text. Tom is open to any questions that you may have regarding his central heating work. He has also offered verbal advice to us via the phone when we had a problem with the boiler not relighting after a power cut.. Nothing seems too much trouble for Tom - he is always cheerful and very positive about his work and the standards that he offers. We would thoroughly recommend him for any of his advertised work.

Tom is always punctual and undertakes any work in a professional and efficient manner. He is responsive to any questions and queries. I would definitely recommend his work

An important though mundane task which is necessary to ensure the warranty remains valid as well as identifying any issues ahead of the colder winter weather. It is especially important to ensure your boiler is working at peak efficiency with the current soaring costs of energy. Tom contacts you in advance to arrange a date for the appointment and arrives when he says he will. He is always very pleasant and highly professional, with any work being carried out to a very high standard. We have used his services for a number of years now and have recommended him to my wife's elderly mother who has also become a customer. If you live in the Stockton area and are looking for a reliable and professional heating engineer at a fair price I would look no further than Tom Leonard.

As usual Tom was bang on time and delivered a first class service. I have been using his services for the past 7 years and hope to do so for many more years to come. Going above and beyond to give advice about energy cost cutting in the current climate.

I contacted Tom to repair and service my elderly fathers boiler. Tom responded very quickly and carried out the necessary work to his normal very high standard. My Dad was over the moon.

called tom with a problem with my boiler'he called the same day and diagnosed the problem.arranged to repair the next day.boiler was repaired in a professional and efficent way .would not hesitate to use this company again

Highly recommended. Tom is very knowledgeable, courteous, work area kept very clean. Very good communications when booking and also informs you when he is on route to your property.

Tom was punctual and provided a very professional installation of my new boiler. Would highly recommend his service to anyone in the future. He left my flat clean and tidy once the installation was complete.

Tom always checks my availability 1 hour before the agreed arrival window -am or pm. Quick efficient service and verbal update generally on the boiler. Price has remained fixed over several years despite on-going inflation. Thoroughly recommended. A McLee

Tom carries out his work to a high standard. Everything in the house was treated with care. Tom is a kind and friendly person.

Tom carried out our annual boiler service this morning. Great work and an efficient job, as always. Friendly and courteous service, and he always clears up after the job. He replaced the boiler for us in 2018 and did a brilliant job then. I have recommended him to my son, who will use him for his boiler service too.

Just the usual, prompt, courteous, efficient, professional service that Tom always provides. From installation to servicing our heating system Tom has always provided 1st class service. Can't recommend Tom strongly enough.

tom is always helpful and prompt and his work is always five star my son all so uses tom to maintain is system great

On time, job completed efficiently and area left tidy. This is the usual service I have come to expect from Tom.

Tom Leonard installed our new boiler three years ago since which time it has performed faultlessly. The service was carried out on time and to budget and in a pleasant and professional manner. I have no hesitation in recommending this excellent company.

I asked Tom if he would visit and advise on a replacement boiler, also mentioning that several radiators never seemed to get up to temperature. Tom talked me through various options and costs involved, all subject to boiler availability during these Covid times. I agreed on a boiler and fitting date; come the day, Tom arrived and installed the unit. Result, toasty warm house. Observations – Tom arrives when he says he will. An extremely polite person, respectful of both you and your property. Communications are excellent, with Tom spending time to explain the workings of my Central Heating system. First job on arrival, protection to hard flooring, carpets and worktops. Second job, laying out of toolboxes (super collection of tools), and new plumbing parts. During installation, Tom kept advising of work progression. Discarded equipment went straight outside into a large box, at the end of day Tom arranged for immediate removal of all scrap and debris by registered dealers. Very impressed with the entire operation. I have already booked Tom for some additional improvements to CH system, and of course, have him booked for Annual services of the boiler. Communication is not a luxury, it is a necessity. Well done Tom for recognising this fact.

Tom came to service the boiler that he fitted three years ago. He completed the job without fuss and in a professional manner. He is an extremely pleasant person and his work is excellent.

Have used this firm for a number of years. Always helpful and accommodating. Work always completed on time and to budget, with costs always reasonable. Good communications and updates keeping me informed.

Tom did the service on time and without any problems. I had a question about the drayton thermostat and he explained what i needed to do without any hassle. First class tradesman.

Good advice and information before installation of Combi in twenty seventeen, which was done neatly and efficiently. Annual service since has been done well after polite reminder from this firm each year, appliance has worked perfectly and more efficiently than the previous model. Possibly not the cheapest firm, but recommended without any hesitation.

Tom is a first class professional, and his work was to the highest possible standards. He was punctual, efficient, knowledgeable, and provided really useful advice to us. He also took extreme care with our property. The service he provides is totally competent and I would not hesitate to recommend him.

Tom is professional, friendly and knows what he's doing. He serviced our Baxi combi boiler quickly, efficiently and on time, and offered helpful advice on a different plumbing issue. I wouldn't hesitate to recommend him or call on him again. I also particularly liked the fact you can track when he will arrive, as that's very helpful when you've got a busy working day.

Tom serviced my central heating boiler today. He was very friendly, professional and explained what he had done and what I should look out for. He also very kindly bled some of my radiators for me for which I was extremely grateful. I would definitely recommend him.

Tom installed a new boiler for me last year and serviced it for the first time today. Very satisfied with both jobs and I have absolute confidence in Tom's abilities and work standards.

Very pleased with the service provided. Top notch.

Excellent service , clean and tidy no mess left. Service of boiler explained. Would recommend this company.

We have used Tom Leonard for a number of years now for all our central heating needs. Today, Tom fitted a heated towel rail, serviced our boiler and the gas fire - great service, always on time, thoroughly professional and excellent value for money. Highly recommended - we wouldn't use any other heating services!

Great service as expected by Tom. Totally recommend his company and wouldn't use anyone else! Thank you

Tom carried out the 3rd annual service of my boiler. He carried out the service explaining all the stages and how important they were to enable the boiler to operate properly. I have no hesitation in recommending him for servicing gas boilers.

First class service by Tom and his team from booking the job in to completing. Came out did a survey, quoted and stuck to price given and did the job on date given. Fourth time I've used Tom on various jobs and never let me done yet, total trust in him as work is usually carried out whilst we are out at work ourselves. Can't recommend his company any higher 🙂.

Excellent service. A very well organised company with text communication to confirm date and time and a text reminder. Competitive rates, polite friendly staff. Any problems are always dealt with promptly. Efficient engineers. Would not hesitate recommending them.

Tom fitted a new boiler the day after I called him, he was professional and a tidy worker, he fully explained the boiler controls. we have used Tom on many occasions and never disappoints. His quote is always a final price with no unpleasant additional costs. Will continue to use his company when the need arises.

Tom had previously installed and serviced the gas central heating system in my home. Knowing the quality of his installation work and the highly professional manner in which he relates to customers I had no hesitation in recommending him to a family member to complete repairs to an electrical hot water system. He completed this work today to the same high standards. Tom is always polite and punctual with accurate quotations for his work and represents good value for money.

Tom arrived as per appointment to service our boiler which he installed and has maintained on a regular basis. He is very efficient and professional and we have always been very pleased with his work and would highly recommend him.

Tom has just serviced out boiler to his usual high standard. He has serviced our boiler in this house for 6 years and also at our previous address where he also installed it. His work is immaculate. Pipework in boiler cupboard was not far short of a work of art. Being an ex tradesman myself, i’m only fussy about who I let loose in our house. Tom is first class and I cannot praise him highly enough. He is also punctual and an extremely pleasant guy.

Had the Bosch Oil-fired boiler serviced by Tom and his apprentice today. Good job, no mess, good value.

We have known Tom Leonard for many years and he installed our first boiler. Today he installed a new Worcester Bosh Gas Boiler. He arrived at his stated time and explained exactly what he was going to do after laying carpet protection throughout our bungalow. No problem appears to be too small for Tom and my wife and I felt relaxed in asking him any questions about the work in hand. He is a very personable individual and has a pleasant manner. The work was done on time and to the quoted estimate. We have no hesitation in recommending Tom to anyone wanting to have quality central heating installed. I would have no reservations in going back to him to ask any questions over our heating system.

Fitted a new boiler today. Would recommend for a clean, efficient and professional job from first contact to completion.

Tom arrived to quote and carry out the work when he said he would. He did a great job and left the house tidy. He called after to offer future assistance if we had any issues programming etc.

The boiler was fitted a year ago and required an annual service. Agreed with Helen at the office of Tom Leonard for a time and cost. Tom arrived on time was in uniform and had the necessary equipment and tools with him. He explained what he was about to do and then proceeded to do the service as required on the boiler. We agreed on the method of payment and I paid on the day. He then explained that I would receive the necessary invoice/receipt by email and that he would update his records to show the service had been completed and would send me a reminder in a years time for the next service. He tidied up the garage on completion of the service and was polite and professional at all times. I was satisfied with the work and would recommend him and his company for any future work to anybody.

Excellent service from start to finish. We had a new boiler fitted. Explained the process. Very reasonable and flexible. Great experience with Tom will definitely use for any future plumbing

Tom installed our Worcester Bosch boiler over 12 years ago and has serviced it annually ever since. He is has just completed this year’s service and provided advice for future maintenance to keep the boiler running efficiently. He is honest and reliable and would highly recommend him for all installation and servicing requirements.

Serviced my central heating boiler and checked everything methodically, in contact before and after the work, very polite and left no mess. Turned up on the time he had stated and promptly sent me the certificate to say the work had been done. I would certainly recommend him to anyone who wants a good service and punctuality.

Tom is a professional that you can rely on, Tom and his wife operate an extremely efficient service from installation to aftercare servicing, The yearly reminder that the service is due to attending to the service in a prompt and timely manner, Tom is very courteous and his workmanship very clean & tidy. Nothing is a problem.

Tom Leonard notified us that the boiler was due for service. As usual Tom arrived at the time he stated. Worked efficiently as normal. Sent paperwork by email of completed service. Would always and have recommended Tom Leonard for any gas work whether replacement boiler gas safety certificates etc. High quality service as usual.

Just had our boiler serviced by Tom. As expected, he was extremely punctual and sent a message to let us know he was on the way. The work was carried out very efficiently and to the agreed price. We thoroughly recommend Tom to anyone requiring this kind of service and have already passed on his contact details to a number of our neighbours.

As always Tom is very professional from a reminder of your yearly service to his attention to detail when servicing the Worcester boiler is excellent. Always on time when visiting the property, workmanship very clean & tidy. Nothing is a problem.

Tom installed our boiler seven years ago and has serviced ever since. We have always been happy with the service and costs charged. He is very thorough with his work. He has a pleasant personality and have recommended him to a number of our friends.

Tom Leonard Heating were recommended by a Worcester Bosch engineer, as we were looking to renew our old boiler. Tom came out quickly, gave us a competitive quote. The job was booked in and completed within a week. Tom and John are very friendly and informative, tidy job, very well organised. Extremely happy with install. We would have no hesitation in recommending Tom Leonard Heating.

I contacted Tom Leonard Heating Services 4 years ago following a recommendation from a trusted friend who had his whole central heating fitted cheaper than a quote I had received from a leading national firm for just a boiler replacement . Tom Leonard Heating Services fitted the boiler and since then has serviced it every year. I get an email reminder when a service is due, an opportunity to book a convenient time for the work to be done, a text message reminder the day before he comes with the time he expects to arrive, and a text message that he is on the way half an hour before he gets here. Tom is thorough and totally trustworthy and I would not go to anyone else. You know the old idiom, "If it's not bust don't fix it!" - well when you find a top professional why change?

Tom fitted a boiler in for us approximately 5 years ago and has since serviced it annually. Tom is friendly, professional and arrives as arranged. He is also happy to offer advice and to discuss options available regarding other types of work being considered for home improvements. I have recommended Tom to others who have also been happy with his services.

I needed at short notice a gas safe certificate for a house move. Tom offered a fast appointment, everything was confirmed and communicated including reminder the day before and. Text to say he was on his way. He arrived at the specified time, was friendly and explained what was to happen. The certificate was in my inbox within 30 minutes of him leaving. I would certainly use him again.

Excellent service as usual. Highly recommended. My boiler was installed and serviced by this company and I know that I can always rely on them

Having installed a completely new heating system to replace an old inefficient and unreliable system, Tom has maintained and regularly serviced our heating system. Tom is also helpful with his advice and knowledge of the industry. Would recommend him and his company to all.

Tom fitted and services our boiler every year. He is helpful and friendly and I trust the work he does. Nothing is too much trouble for him. We have recommended him to friends and family in the past and will continue to do so.