Total Gas Safety Ltd

James the engineer attended on time and did major service on large unusual boiler. Kept me informed of progress and completed difficult task. Price was very reasonable for time and work involved

Great service along with most useful advice device. Ever helpful from when they installed the boiler ten years ago to now!

Used this company twice now and wouldn’t use anyone else. Unbelievably helpful. Repaired my boiler for a really great price and went above and beyond to help me. Even from the first phone call they were so helpful and kind. A service was carried out on second visit which was great and the whole team are so lovely and friendly. Thanks so much it was all very much appreciated.

It has been a pleasure doing business with James and Adam. Couldn’t recommended this company highly enough. Very professional and courteous. Reasonably priced for a top class service. Will use again in the future.

James at TGS quickly diagnosed and fixed ch fault as well as carrying out annual service. Many thanks.

Having contacted my previous gas company, who were obviously not interested in what must have been to them, a 'small' job, I contacted Total Gas Safety. From the start, with the lady in the shop to James, who came out, I was really impressed. James was courteous, patient, advised me, and spent time answering all my questions. I felt their service was bespoke and personal to the issue I had, which James resolved - so they now have another customer.

Totally professional and outstanding overall service, from the time of booking to completion of work. Better than any service I have had previously from British Gas. I will only be using "Total Gas Safety" for any future work and service. IT'S IN THE NAME OF THE COMPANY - Total - Totally Safe & Totally professional! Thanks.

My 20 year old boiler finally packed in and I called Total Gas Safety for a quote. Gas engineer James came out and immediately you are struck by his knowledge and professionalism which gives you a lot of confidence in the company. James went through all the options on the type of boiler and system that was possible and I made an informed choice. A few weeks later the new boiler was successfully fitted and although the installation was not straightforward due to the location and age/condition of the existing system the team worked through all the issues in a meticulous, professional and thorough way whilst keeping me informed. I had a very good experience with this company and will use them again in the future and I recommend them highly.

James and his team have serviced our gas appliances since moving into the property and always provide a fast, efficient, and great value for money service - highly recommended

A boiler fault with hot water was found and repaired as well as a fault on the heating expansion tank was identified. Have used for many years at different addresses, always gives a speedy reply and honest appraisal of the fault as well as a fair price Would highly recommend

Excellent service when I called regarding my broken boiler. James came out the next day promptly, I received a text advising me he was on his way. He thoroughly examined my boiler, fixed it, explained the issue and provided advice regarding saving money on my bills. Thank you I will continue to use your services.

Came out promptly and fixed the boiler with no fuss. Serviced boiler and provided some operating advice. Fair price. Will definitely use again.

Excellent service, highly recommended. James and his team have always been prompt clean and efficient.

Total Gas Safety engineer fixed our gas fire which another firm had failed to fix, and it is now working better than it ever did. Service from initial phone call to final payment was exemplary. Many thanks. We will always use this firm in future.

Joanne came to service my fire, very professional and efficient. Would highly recommend this company.

This company delivers a very high standard of customer service. I contacted them with an issue with my gas fire and received a firm time and date for a visit. The engineer that arrived were very professional and kept me informed at all times. He quickly determined the fault and during the work documented everything The work area was kept tidy at all times and any dust,soot etc was quickly cleaned away. All work was checked using test equipment and recorded. The problem was resolved and the fire now works as it did from new. I am always very impressed with Total Gas Safety and would recommend them to all without hesitation as they were totally professional from start to finish. Kind regards, John Anderson.

We have been using this Company for nearly two years for services and to provide Gas Certificates for our property portfolio. We picked this company as we wanted to support local businesses and it had a good reputation. James and his staff really do provide an excellent customer service. They "care" about their customers, eg they worked well beyond their finish time to ensure a family with small children had heating etc up and running again. From contacting the office to being on-site and getting the job done is seamless. We can 100% recommend this company.

TGS is a reliable company that delivers an excellent gas boiler service. Discussion about change and development in heating systems/technologies is candid and informative. I highly recommend TGS.

Very professional and friendly from start to finish, James really is an expert on boilers and the fitter did an excellent job. They was the only engineers that didn't try to sell me something I didn't want and they're price was very competitive. I would highly recommend Total Gas Safety

James was able to come at short notice (within a couple of hours) to investigate boiler fault messages, and recommended the most cost-effective solution, fitting a new control board the same day and returning a few days later to check it had solved the problem, service the boiler and replace missing knobs. He explained the costs before doing anything, and the pros and cons of different options. He also looked at other aspects of the central heating system with a view to future work when the boiler eventually reaches the end of its life. James was friendly and thorough and incredibly neat and tidy - in fact the boiler was probably the cleanest thing in the house when he left. A strong recommendation from me.

First time I have used this company on a friend’s recommendation. I was not disappointed Team of two arrived when they said they would, fixed the none working gas stove/fire and did a great over due service. Very clean job and cost less than I expected Very happy with the service, will definitely use again and highly recommend

James & Joanne called today to look at a fire which was giving off a horrible smell and affected our eyes. We recently moved in and thought it was just dust. When I first contacted James he told me not to use it. Just as well as it's been condemned. James explained why the fire was condemned and he and Joanne were very quick and clean in the process of cutting off the supply. They have suggested things I can do to make use of the fire which wouldn't include gas. I then asked a further question in relation to my central heating. They looked at the system and were honest telling me that they'd never seen anything like it before. It wasn't hive or nest or other makes they were familiar with. James suggested I get in touch with the previous owner as it was all automated and we needed to understand how it was set up. He told me he could spend hours just looking at the system before doing anything with it. James thank you for your honesty.

Just serviced my boiler was with another company who used to service my boiler but kept putting the cost up each year. After speaking to Total Gas l have now changed to them to service and look after my boiler. Several reasons why cheaper, good job and local. Very much a more personal service.

Cheryl took my call & arranged for James to make a same day visit . Boiler believed to have faulty motherboard but expert exploration by James revealed a faulty electric lead to pump ! Problem solved at a much more affordable price ! Thoroughly recommend this service .