Total Gas Safety Ltd

We have a contract with Total Gas Safety and have always been delighted with the brilliant service from James and the team. Always identify the problem, deal with it quickly and efficiently and are really personable into the bargain. James knows his business and gives good, sound advice you can trust.

Came quickly, stripped it down, cleaned and checked a SMEG room-vented gas fire. Probably not serviced in 10 years but good as new.

Called James in for a Combi Boiler & Gas Fire Service Contract. Impressive first impressions. James clearly explained all parts of the services & discussed results. Additionally repaired a leaky gasket and a couple of unseen boiler trim issues, found during the inspections. A good day when I called Total Gas Safety Ltd.

Very good service of our boiler plus some additional work by James. Clean and tidy, arrived on time and explained clearly the work carried out. Good value for money.

I was thankfully recommended to Total Gas as I needed a new boiler and radiators. James came around to look at my old system, gave me no pressure various options, then provided me with a quote for my new system. His very professional and efficient team came around, installed my new system quickly and cleanly and once finished you wouldn’t think they had ever been in they were that good. James arrived to sign off the work and I then received my gas certificate. I have also taken out a monthly payment to cover servicing etc which gives me peace of mind for the future. I can highly recommend this company and will recommend them again and again.

Booked for annual boiler service. Arrived on time, very polite and professional. Had an issue with existing central heating controller, sorted out the issue and assisted in setting times and temperature (I had been setting it incorrectly). Very grateful for the advice and help received. Boiler 8 year warranty ceases soon so I have taken out their boiler cover for peace of mind and it includes annual boiler service. Thank you James.

The job was for conversion from old system boiler with hot water cylinder and header tank to a combi boiler. I obtained several quotations for the work and had several queries with each of them. My initial enquiry was dealt with very efficiently by the office and James from Total Gas Safety impressed me right from the initial survey to answering my queries and through to completion of the work. The price was competitive (but not the cheapest) and the job was done to a high standard. James and Adam took care in their work and cleaned up properly after themselves. I will continue to use Total Gas Safety for servicing and maintenance.

After being let down by another fitter James from TGS could not have been more helpful and accommodating in getting my new appliance up and running. Even after discovering there was a missing part, he went over and above what was required in order to ensure my cooker was working as soon as possible to avoid unnecessary inconvenience. I have total faith in using TGS again. Thank you.

I have a service and maintenance contract with TGS. Today I had a problem with a gas fire and a radiator. An appointment was made without fuss and at my convenience. James came and sorted the issues quickly and gave good advice on checking the radiators. This company is quick, courteous and professional and I would recommend them highly.