Total Services

Such a lovely team to work with - John and Mark, together with Dan, their apprentice who’s very eager to learn and work, an absolute dream team. My whole flat (first floor with no lift) was renovated and decorated from top to bottom, including fitting a new kitchen, toilet and shower room, as well as moving radiators and doors, electrical etc. With them understanding my needs and with their excellent advice, the flat is now so homely and modern, and most importantly, practical and energy efficient, a lot of compliments from family and friends, well-deserved! There were certainly a lot of challenges along the way which Mark was very good at solving them. John was so great in project managing the whole process, with me working full time and travelling for work, he was very skilled at liaising, negotiating and picking up materials, really helped me out tremendously. I have complete trust in them; with them being flexible, creative, easy-going, thinking outside of the box, and most importantly, considering what’s best for their customers. I was always kept in the loop with the progress from their daily texts and photos, and I didn’t need to be onsite most of the time. When there were things I wasn’t sure of, they were just a phone call or a text away. As with all projects, not only was their workmanship excellent, they delivered the project on time and within budget. There were no nasty surprises at all, just good surprises! Highly recommended A++++++++++

I got Total Services back as had previously done some great work for me. They didn't disappoint this time either! Completely refitted my small bathroom. Not only is the fitting great, but it now also feels so much bigger in there. Mark and Dan were problem solving all the time and flagging up other issues during their work; my fusebox is now also in the 21st century. They always go the extra mile to help and advise.

John and Mark of Total Services, along with their apprentices Dan and Tom have done an outstanding job, on budget and schedule. They built a single storey extension at the back (hand dug the deep foundation in the patio!), fitted a kitchen, re-wired all of downstairs, changed our boiler and fitted underfloor heating, replaced a new garage roof, extended and installed a new shower in the downstairs bathroom, as well as repaired and replaced our front porch area. We are so grateful and have no hesitation in recommending them. They are knowledgeable, skillful, dedicated and hardworking, and importantly such a friendly bunch, top blokes! They were courteous (not only to us, but also our neighbours, keeping disruptions to a minimum) and looked after us as if they were working in their own home. John project managed for us, their longstanding good relations with their fellow tradesmen, suppliers and council building control enabled the project progress seamlessly. We lived in the house throughout the work, despite the upheaval, they kept the disruptions as low as possible, we are grateful for their thoughtfulness. We did not expect such an exceptional team, at the time when our previous builder had let us down and delayed our project by 6 months. Finding any new team was not easy, let alone coming across such a dream team, it was indeed a miracle. We continue to be astounded by the quality of their work and wish them well in their future projects.

Total Services carried out a floor to ceiling renovation of my kitchen / diner and bathroom and made major improvements to a separate WC and airing cupboard. They also managed the renewal of my central heating boiler and hot water tank and major changes to plumbing and mains layouts. John and Mark were very helpful (challenging) at the planning stage and offered constructive ideas how to achieve what I was aiming for. Having agreed the work to be done, I made a late decision to go away for the duration and leave them to it, not something I find comfortable doing. I returned 6 weeks later to the completed job. The work and finish is to a very good standard and they met the challenge of fitting a quart into a pint pot. Everything is working well and Mark has sorted the few snags that emerged. John and Mark and lads are good to work with. I’m happy with the results and happy to recommend them.

We recently used Total services to carry out structural work and total renovation of our kitchen diner. John was great at communicating from the start, he project managed the entire process which was fantastic. The project took six weeks and Mark and his team were professional throughout and did an amazing job. They were easy to deal with. The job involved taking down a wall, replacing a steel, levelling floors and ripping out and replacing the entire kitchen. I would thoroughly recommend them and wouldn't hesitate to use them again.

John came with Mark to price the work The work they did was good Plenty of good communication and advice when I needed it Good banter, the apprentices - I could hear them being trained too From the moment I met the father and son - I knew they were a good company and also they were recommended to me by pure coincidence by the neighbours who they had done work for a few years earlier Friendly and down to earth - would completely recommend them and any future work will be calling them straight away So glad I made the decision to let them have the job

Excellent consultation and communication throughout the project undertaken. My 120yr old mid terrace old cottage necessitated so much more work to be undertaken before the project was completed e.g new boiler, radiators and all the plumbing. I requested plastering of downstairs rooms and hallway plus upstairs areas also the extension flooring and outside patio all of which was undertaken willingly. John, Mark, Dan and Tom were professional and performed excellent work also very clean and tidy with the removal of waste material etc. The extension is perfect- roomy and light and I feel that I am in a new house!! I would certainly recommend them for future work.

A huge thanks to John, Mark and Dan who did a great job refurbishing our bathroom. There was a lot of work to be done in such a small space, but the transformation was amazing. Their prices are very competitive and it was done within budget and on time. We were consulted along the way on any issues and discussed options to get the right outcome. Mark ensured we had a running toilet at all times, which I know was a headache for him, but much appreciated. Additional tweaks or products and costs are discussed upfront, so there are no surprises or hidden charges. Some awkward piping meant ordering another sink unit, which unfortunately was out of stock and delayed things a bit for them, but it wasn't a problem. It arrived yesterday. Mark collected it and came over to fit it right away. They are very professional, friendly team and fun to work with. They take pride in their work, which is of a very high standard and are clean and tidy workers. I would not hesitate in recommending them to anyone. The only problem is they are very busy, so getting them to do more jobs isn't easy in the short term, but it would be worth the wait.

John, Mark and Dan did a fantastic job of our kitchen refurbishment. The work involved the strip-out of existing kitchen and replacement of full cabinets, appliances, and flooring in the kitchen and hallway. They were polite, trustworthy, and enjoyable company throughout. We were consulted on all key decisions when they needed to be made, and work was completed in good time with minimal disruption. TS were very accommodating when changes needed to be made to the scope of works due to our decisions, adding value and expertise wherever possible. I would thoroughly recommend TS and will be speaking to them again shortly about some other household projects.

Mark, John and Daniel have just completed building a new car port. Found the team very helpful and professional. Impressed with the high standard of work and delighted with our new car port. Have no hesitation in recommending this company. Confidently give this company 10 out of 10 in all aspects of the work done, from the initial visit, advice offered and the work completed.