Tower Heating Ltd

The two plumbers arrived ten minutes early and had completed the job very quickly and efficiently within the hour. They advised me as they were working of any problems, one being the tap had been siliconed on which they were able to resolve. Very happy with the service, price was as had been quoted. Will use them again.

Had an out-the-blue late night failure of our hot water and central heating system in the depths of winter. Rang Tower heating at 8.45am the next day and had the call immediately answered, with them pulling out all the stops to have Greg come conduct a survey and estimate on his way home from his usual workload that evening. Within a day, the new boiler was sourced and at every stage Tower Heating were able to exceed their promises with them juggling their schedules to get our heating and hot water up and running as fast as possible. Gordon and Tom B kept us up-to-date with their arrival and plans, showed up exactly when promised and had our system working a day earlier than expected. They explained everything they were doing to the house, worked quietly and were diligent with COVID practices and also managed to troubleshoot and solve other issues we had with our water and heating, that they fixed with no extra charge, one of which brought us great relief to finally have a working stopcock in the house! Gordon and Kieran came the day after they got us up and running to perform some finishing touches and set up our smart system, and their work was spot on and handled in a manner that exuded pride in what they were doing. At all times we felt confident and secure that we had some professionals doing things right. A big thank you, your help was much appreciated!

Tower Heating installed and commissioned our new boiler, replacing a 25 year old model. At the initial inspection (free of charge) our existing system was reviewed we discussed our requirements for the new boiler. The first stage of the installation was carried out within 5 working days (after which we had hot water & central heating) and the final balancing and finishing off completed five days after that. The team were thoroughly professional throughout the process and we are delighted with the finished product which has been installed far more neatly than the old system.

Tower Heating replaced our old regular boiler with a new 40 kw Worcester Combi. 12 old radiators were replaced with new and 3 other new installed. Old boiler and pipework, cylinder, loft tanks removed, new pipework including long pipe through walls under boards etc from gas meter to new boiler. All new radiators except two were of a different size, and were fitted with new straight pipes up from under floorboards, no elbows, extensions etc. Nothing was too much trouble. Excellent advice given during our initial meeting, and then the work was carried out as planned, on time and to a high standard. The price represented fair value for the job. I have been a Which member for some 40 years and I have no hesitation in recommending Tower Heating as a Trusted Trader. I have also left a review on Google.

This is a great company to deal with. From the moment I rang the office to the post installation review the service was friendly and professional. Gordon, Chaise and Stuart did a fantastic installation of my new system boiler in a very confined space. They were hard working, very focused on doing the best job possible, clean and polite. Communication with Greg who oversaw the job and provided the survey and quote was excellent. He was very responsive at all times. I was apprehensive about replacing my boiler but needn’t have worried. It was a great job delivered on time, to specification and at the original quoted cost. I wouldn’t hesitate in recommending Tower Heating.

I don't normally provide feedback but in this case, I felt that the service given by Tower Heating was worth the effort. From the initial contact with Greg to the installation by George the service was courteous and professional; nothing was too much trouble and extra care was taken due to Covid. Everything promised at the initial survey was delivered on time and on budget.

this year's boiler service was conducted on time, professionally, courteously and painlessly by Keith.

We have just moved in to a 1930s house and a lot of work was required with respect to the heating. New radiators throughout the house along with a new boiler and repiping of the entire downstairs was required to get the house warm for winter. We are extremely grateful to Tower Heating for enabling this to happen and to such a high standard with excellent customer relation skills. The entire team was extremely punctual, professional, knowledgeable, approachable and friendly. I myself know nothing about plumbing and so it was great to meet the Tower Heating team who were extremely patient in explaining the various options to me without trying to force a sale - I genuinely felt that they were keen to provide me with the best heating/plumbing solution for our particular needs and that they were responsive approachable whenever any questions came up. I would particularly like to mention Greg who coordinated our jobs as well as Callum, Gordon, Will and Tom who were on site fitting the boiler, radiators and pipes and were fantastic tradespeople.

I had my old water tank system converted to a new Worcester/Bosch system. The work was carried out on time and to agreed budget, with professionalism and efficiency by Callum, Chaise and Tom. They gave clear explanations of the process and were hard-working and polite. I would have no hesitation in recommending Tower Heating.

Thoroughly impressed with professionalism throughout, from the quote right through to completion. Clear itemised quote, good explanation of work involved, no hard-sell, accurate estimation of time needed to complete (3.5 days as predicted). James and Chase were quiet as they worked, tidied up really well at the end of each day, and they were neat and careful as they moved pipes. They were respectful of Covid-19 rules. There were a couple of problems along the way, but these were responded to as soon as was possible and they did not affect our view of the work completed. Thank you, highly recommended.