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Tower Heating Ltd

4.9

673 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 13.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
673 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Installation of central heating boiler and replacement radiator
Customer Service
Quality
Value
First rate service from the initial visit by Neil to the installation by Gordon, Kieran and electrician Keith. The price was exactly as quoted and the job was completed earlier than expected. Excellent customer service throughout from the whole team but special thanks to Gordon and Kieran who were excellent and left everywhere spotless.
Customer in Merseyside Posted on 12/02/2020 , work completed 12/02/2020
The trader replied (on 19/02/2020)
Thank you for a wonderful review! It means the world to us that you have taken the time to leave such a glowing review. We pride ourselves on our first class service and our upfront pricing. Thanks again!
Outstanding 5 star service
Customer Service
Quality
Value
Tower Heating did exactly what they said they would do, when they said they would do it. Highly recommended and would use again 100 percent. Outstanding staff, Greg and the two Georges.
Mark, Merseyside Posted on 03/02/2020 , work completed 03/02/2020
The trader replied (on 19/02/2020)
Thank you for leaving us a 5 star review. It means a lot to us that you have taken the time to recommend us.
Very pleased indeed.
Customer Service
Quality
Value
Our central heating failed overnight Thursday/Friday. Tower Heating came out on the Friday. Offered to come on Monday to look more closely or give an estimate (but we were out on Monday). Came on Tuesday & did the job on Wednesday & Thursday. The employee who did the work was very pleasant, worked hard, was punctual & left everything tidy. 'The boss' called round on both days to make sure everything was well done.
Kathleen A, Merseyside Posted on 29/01/2020 , work completed 29/01/2020
The trader replied (on 19/02/2020)
Thanks for the great review, we make emergencies our priority and leave time every day for these. We pride ourselves on being a local, trustworthy and reliable company and are very glad you were pleased with the service.
The best around.
Customer Service
Quality
Value
I was very impressed by the punctuality, tidiness and work ethic of James and Chaise. They worked continuously taking only a short lunch break. I would highly recommend James and Chaise as reliable, efficient workers.
Jan, Merseyside Posted on 23/01/2020 , work completed 23/01/2020
The trader replied (on 19/02/2020)
Thank you for leaving this great review for our engineers. They will be very happy with your comments and being a local, family run business we really appreciate the time you have taken to recommend us.
Excellent, Friendly, Professional
Customer Service
Quality
Value
James and Chaise were both very professional and friendly. They fitted a new boiler for me and worked quickly and efficiently. I have been a customer of Tower Heating for over 10 years and would highly recommend them.
Christina, Merseyside Posted on 17/01/2020 , work completed 17/01/2020
The trader replied (on 19/02/2020)
Thanks for your 5 star review, and thank you for being such a loyal customer. Without people like you we wouldn't be here! We hope you are very happy with your new boiler!
Fantastic service
Customer Service
Quality
Value
Steve serviced the boiler and 2 fires and mended 2 leaking pipes under the sinks. All completed in less time than I expected. I couldn't have asked for a better service. Steve arrived on time, was efficient, competent and friendly. Job was reasonably priced. I would recommend to all.
Customer in Merseyside Posted on 16/01/2020 , work completed 16/01/2020
The trader replied (on 19/02/2020)
Thanks for leaving such a shining review for our engineer Steve. We will be sure to pass on your kind words to him.
Excellent Service
Customer Service
Quality
Value
As our old boiler developed a number of problems, Tower Heating were very responsive in providing out of hours service to keep it functioning. Having decided to replace our old boiler, Tower Heating gave us sound advice on the choices available and the best option for us. Greg then arranged a fitting date within a week. George H fitted the boiler very professionally as usual, very polite and friendly service.
Alan, Merseyside Posted on 08/01/2020 , work completed 08/01/2020
The trader replied (on 19/02/2020)
Thank you very much for this great review! We have someone on call from 8am to 8pm every day so we can always get to an emergency as quickly as is possible! We hope you are happy with your new boiler.
Excellent Job
Customer Service
Quality
Value
We are extremely pleased with the installation of our new Worcester Bosch boiler carried out by Tower Heating, Formby. From the prompt and very professional way in which Greg from Tower dealt with out enquiry right through to competent and efficient way James and Chaise carried out the work, ensuring we were not inconvenienced in any way whilst they completed the work. We would have no hesitation in recommending Tower Heating.
Robert, Merseyside Posted on 07/01/2020 , work completed 07/01/2020
The trader replied (on 19/02/2020)
Thank you for such a great review, we really appreciate the time it takes to leave us a review.
No complaints!
Customer Service
Quality
Value
Excellent initial advice from Greg. First class installation and workmanship from George, and his assistant Kieran. Professional, friendly service from Tower Heating, would highly recommend! 5 star *****
Mike and Joyce Posted on 06/01/2020 , work completed 03/01/2020
The trader replied (on 19/02/2020)
Thanks for the 5 stars ***** Mike and Joyce, we really appreciate you recommending us, it means a lot!
Fantastic service.
Customer Service
Quality
Value
James has been very efficient and helpful, he took time in explaining everything to me, very happy, excellent job.
Roma, Merseyside Posted on 17/12/2019 , work completed 17/12/2019
The trader replied (on 19/02/2020)
Thank you for the great review. We really appreciate it and will pass on your kind words to James.