Tower Heating Ltd

I can’t fault any aspect of my dealings with Tower Heating from their initial inspection, quotation and then installation of my new Worcester Bosch CH Boiler. They confirm all appointments, turn up on time and fulfil all the promises that accompany their quotation…and more! Nigel and Olly were the engineers carrying out my work; they were courteous, considerate and immediately put protective floor covering in all areas they would be working in. They asked for answers to some straightforward questions and then got on with the job in hand. I didn’t have any other contact with them (other than providing refreshments) until their work was finished and they were ready to show me how the system worked. They had arrived at 08.30 and the whole thing was completed by mid-afternoon; they had cleared up completely and left the place immaculate. I can’t praise them and Tower Heating highly enough. It is no exaggeration to say that I can’t remember when I last had major work carried out so efficiently, speedily and pleasantly. I chose Tower Heating because they are Which? Trusted Traders and they certainly didn’t disappoint. I just wish there were more trades available under the scheme, which is invaluable.

Excellent service, from initial contact to fitting- including a really quick response when the old boiler failed. Very flexible in moving the installation date forward as well.

Nigel and Ollie attended for a fault that turned out to be due to adverse weather - they pulled the sludge out the drain which they never had to so above and beyond. Thanks guys. Highly recommend - very professional company

Prior to having a new kitchen fitted we thought it wise to have a new boiler installed. We chose Tower Heating because of the sheer volume of excellent reviews and could not be happier. Every aspect of the experience has been faultless, from booking an initial appointment with Leanne to survey by Greg and the completed boiler installation by engineers, Nigel and Ben. Leanne and Clare (in the office) have been a pleasure to deal with, swiftly answering any queries. During survey Greg recommended a boiler which he considered to be more suitable for the household and did not try to upsell a larger model. Greg also followed through by visiting on the final day. Installation engineer Nigel kept me fully informed throughout and when two hidden issues arose I felt as though the engineers would resolve them and they did, causing minimal disruption to the other rooms where they needed to lift floorboards. Nigel and Ben worked extremely hard and I cannot praise them enough, they were extremely considerate at all times and most importantly inspired confidence ensuring a stress-free installation. Thank you both. We now have a new boiler with the unexpected bonus of much neater pipe-work, in anticipation of our new kitchen. Tower is a company you can trust and we know that we made the right choice. We will entrust them with all future work.

Our central heating fault was diagnosed within minutes of the engineer arriving. He was able to sort out the problem including replacing a part in little more than an hour. He was friendly, considerate, efficient and a very tidy worker. This is why we’ve used Tower Heating for the last twenty years or more - they are simply the best and I would highly recommend them to everyone.

Nigel Littler and Harvey spent three days installing a new boiler. They were totally professional and very friendly and helpful during the installation work and completed the project on time and to a very high standard. Tower Heating were recommended to me by a neighbour and I would have no reservations in also recommending them. Many thanks thanks Nigel and Harvey for your excellent work and leaving everything so clean and tidy at the end of it.

Excellent job. Done on time and price quote very competitive, efficient and professional. No mess or drama. Engineers very skilled - including remedial plastering and external brickwork to remove old 70’s flue vent housing. Very tidy installation in an awkward corner of our kitchen. I highly recommend this firm, especially our two engineers Nigel & Ollie.

New combi boiler and radiators fitted. Work completed within time scale and to a very good standard of workmanship. We were kept informed of how the work was proceeding and any questions we had were answered clearly in a manner we could follow/understand. Thankyou Nigel and Ollie

Keith our LPG engineer is friendly, helpful, efficient and professional And arrived on time which is very convenient

Excellent work from start to finish. Staff were very polite and friendly. Work undertaken to a very high standard in quick time. Would strongly recommend this firm.