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Tower Heating Ltd

4.9

695 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
695 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Phil the heating engineer came within the times arranged. Was very clean and efficient in his work. Carried out the service with no fuss. Questions I asked were explained with knowledge of the product. All round good customer service.
Customer in Merseyside Posted on 23/02/2026 , work completed 23/02/2026
Excellent service
Customer Service
Quality
Value
We required a new hole in the wall gas fire fitting, plus removal of the old gas fire. From the initial enquiry, it was very quick for an engineer to visit, review, and have an estimate sent over. From confirming the appointment, I was kept updated by text and email. The gas fitters arrived on time, with a text when they were en route. The fire was fitted successfully, the fitters were very polite,friendly and efficient, and left no debris. I would highly recommend them.
Customer in Merseyside Posted on 20/02/2026 , work completed 20/02/2026
Excellent staff
Customer Service
Quality
Value
Had Ollie call today to install new radiator, he was polite, friendly and explained all that he would do. An efficient young man who was so polite and obliging and could not do enough for us. He hit a problem with the pipes but did not give up until he had it sorted and back in place for us. An excellent service from an excellent team, from reception to planning and work carried out. We also had service and smaller jobs carried out by Steve and Ben who were also efficient and friendly, also Josh, the young apprentice who helped Ollie was a polite young man. Top marks to Tower heating on their training of staff and quality of staff.
Customer in Merseyside Posted on 18/02/2026 , work completed 17/02/2026
The trader replied (on 19/02/2026)
Thank you so much for such a kind and detailed review! We are incredibly proud of our team, so hearing that Ollie, Steve, Ben, and our apprentice Josh all looked after you so well really makes our day. Training the next generation of engineers like Josh is a huge part of what we do, so hearing he made a great impression is fantastic. We’ll be sure to pass your 'top marks' on to everyone involved - including the office team who helped with the planning! Thank you for trusting us. Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Call out
Called tower heating Monday 16th February came at same day engineer named Ollie brilliant resolved issues set up time for system and great advice to manage any further issues this companies service is excellent
Customer in Merseyside Posted on 16/02/2026 (Reviewer did not use service)
The trader replied (on 19/02/2026)
Thank you for the 5-star review! We know how important it is to get your heating sorted quickly, so we’re delighted that we could get Ollie out to you the same day you called. Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Ollie on call out
Customer Service
Quality
Value
Olllie answered my call out request promptly, and politely. He clearly understood my problem and gave advice over the phone, which enabled me to prepare for his visit, saving himself time and me money. He gave a lot of advice, and was very helpful.
Customer in Merseyside Posted on 14/02/2026 , work completed 14/02/2026
The trader replied (on 20/02/2026)
Thank you for the kind words! We’re delighted Ollie could save you time and money with his expert phone advice before arriving. It’s exactly the kind of helpful, efficient service we strive for. Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Excellent Service!
Customer Service
Quality
Value
Steve just came to service my boiler. He was polite, friendly and fully explained what he was doing. I would highly recommend Tower Heating. Excellent service as usual!
Customer in Merseyside Posted on 02/02/2026 , work completed 02/02/2026
The trader replied (on 20/02/2026)
Great to hear Steve looked after you so well during your boiler service. We really appreciate your recommendation and are glad to provide the "excellent service as usual" you've come to expect! Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
New Worcester Bosch Boiler fitted.
Customer Service
Quality
Value
Nigel from Tower Heating has just recently completed fitting a new Worcester Bosch Boiler in addition doing a complete Power Flush and installing a Hive system to our home. Nigel has done an excellent job, throughout he was very professional, clean and tidy in his work, friendly and answered all the questions that we needed to ask. In addition Tower Heating were very easy to communicate with, sending us lots of information by email and easy to contact by phone.
Customer in Merseyside Posted on 29/01/2026 , work completed 13/01/2026
The trader replied (on 20/02/2026)
It’s fantastic to hear Nigel did such a professional and tidy job with your new Worcester Bosch and Hive installation. We pride ourselves on clear communication from the office to the engineer, so thank you for the feedback. Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Boiler and fire service
Customer Service
Quality
Value
Steve was the engineer who did our service on the boiler and gas fire,he was very efficient and clean doing his work and hardly disturbed our daily life.
Customer in Merseyside Posted on 29/01/2026 , work completed 29/01/2026
The trader replied (on 20/02/2026)
We’re glad Steve was able to complete your service efficiently and with minimal disruption to your daily life. Cleanliness and respect for your home are top priorities for our team! Kind regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Power flush: Professional, informative, efficient and excellent workmanship
Customer Service
Quality
Value
Ollie was a very pleasant gentleman. He arrived on time having already forewarned me of his arrival by text. He parked up courteously and used covers on his shoes whenever he walked inside my property. He advised me of what the power flush work would entail and provided expected timescales. He kept me up to date throughout the job and showed me the water before the power flush and after the power flush. Ollie was very personable, professional and informative throughout. Very well mannered and respected my property at all times. I would thoroughly recommend Tower Heating based on my power flush job which Ollie carried out. Ollie also advised me how often a power flush maybe required and also hpw often the inhibitor would need changing. Thank you Ollie.
Customer in Merseyside Posted on 28/01/2026 , work completed 28/01/2026
The trader replied (on 20/02/2026)
We love to hear that Ollie’s excellent energy made a positive impact on your day! Thank you for the recommendation and for highlighting the quality of his work. Our best regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Efficient and Courteous Service
Customer Service
Quality
Value
Central heating system required a powerflush and new pump. Ollie arrived when expected and carried out the work with a minimum of disruption. He had a friendly manner and took care to keep me informed of the process and issues.
Customer in Merseyside Posted on 25/01/2026 , work completed 24/01/2026
The trader replied (on 20/02/2026)
Thank you for noticing the small details like shoe covers and courtesy - Ollie is a true professional. It’s great that you found the power flush process so informative and clear from start to finish. Warmest regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk