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Tower Heating Ltd
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.
Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.
We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.
We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.
We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.
We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Radiators and central heating
- Boiler repair
- Gas safety testing and inspection
Heating contractors
- Central heating systems (installation and servicing)
Gas installers
More Services
- intelligent controllers
- pressurised hot water
- plumbing
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
696 reviews
Recommended
Recommended
by 100% of customers
Sort by
Leaking Boiler Repair
Customer Service
Quality
Value
Can’t fault Tower Heating. My existing service company needed to cancel my annual service appointment (twice) due to availability of LPG specialist. Problem was, I also had a small leak. I couldn’t wait any longer so I rang Tower Heating and scheduled the service immediately, at a time convenient for me (22 April), and they were ultra friendly and helpful. Service was completed by the lovely Keith, who was friendly, punctual, and gave me some great advice. He assessed the leak (minor) and advised how much it would cost for replacing the part. Keith returned today (1 May), again on time (with a text to let me know eta), and the cost was reasonable considering 2 parts needed to be replaced. He showed me the defective parts after removal as well. I have signed up for their annual service plan, paying monthly (only £10), which covers the cost of my annual service and 10% off parts, which I think is very reasonable. I recommend them 100%.
Customer in Merseyside
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Excellent work by Tower Heating Engineer Phil - he went above and beyond servicing and cleaning the boiler and repaired a fault we didn’t know we had.
Customer in Lancashire
, work completed
Recommended
Trustworthy company
Customer Service
Quality
Value
Had my annual boiler service with Tower Heating. It is always well organised and the office staff send you prompt information in the lead up to the appointment and a completion certificate immediately afterwards. Phil and Steve arrived within the time window. They were polite, professional and didn't rush to complete the service and they did a thorough job. At the end of the visit I was shown ipad screenshot of the work they had completed. I would definitely recommend using Tower Heating
Customer in Merseyside
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Phil came along to service our gas boiler. He was very friendly, polite and professional and did a fantastic job, even fixing the broken cover. Would recommend this engineer and company to all.
Customer in Merseyside
, work completed
Recommended
Great work from a trusted company
Customer Service
Quality
Value
After we lost our hot water, Keith from Tower came out within 2 hours and got the boiler working in minutes. Really good service , efficient and really sympathetic to our needs. Great work
Customer in Merseyside
, work completed
Recommended
Great company
Customer Service
Quality
Value
I use Tower heating for my boiler service every year and they give an amazing service, called them this morning due to my radiator leaking and they were out to sort it by 11am. Phil the engineer did an amazing job and it was all sorted within 30mins, I can't recommend this company enough thanks
Customer in Merseyside
, work completed
Recommended
Boiler repair
Customer Service
Quality
Value
Phil from Tower Heating attended today to replace a defective boiler component. Very punctual and efficient, really cheerful and pleasant guy. Everything went well. Tower Heating are excellent, staff on the phone are so professional and polite. Old fashioned excellent customer service. Can’t recommend highly enough .
Customer in Merseyside
, work completed
Recommended
Supply / install Worcester Bosch boilers
Customer Service
Quality
Value
Tower Heating supplied and fitted 2 new gas boilers last week. All work done has been carried out in a professional and timely manner. Response from the administration team (Leanne) was excellent and the initial quote and inspection (Greg) was straightforward and easy to follow. Special thanks to the installation engineers (Ben and Ollie) who completed the job on time and on budget. They left everything clean and tidy afterwards and explained everything well on handover.
Customer in Merseyside
, work completed
Recommended
Annual boiler service
Customer Service
Quality
Value
Steve arrived on time, was very pleasant and efficient. As always I can highly recommend Tower heating. They installed a new boiler and new radiators 3 years ago and have serviced my boiler each year since .
Customer in Merseyside
, work completed
Recommended
Superb job
Customer Service
Quality
Value
Had Phil from Tower Heating replace my radiator in the living room. Arrived on time very professional, approachable and explained what the job entailed before work was started. Very neat job done, Phil kept all work areas tidy and ensured the living room was left in a tidy state. Would not hesitate to recommend both Tower Heating and Phil for future jobs needed by friends and family
Customer in Merseyside
, work completed
Recommended
Gas Boiler replacement and radiator servicing
Customer Service
Quality
Value
The whole boiler installation and radiator servicing package was completed efficiently, and professionally with minimal disruption
Customer in Merseyside
, work completed
Recommended
Excellent work and customer service
Customer Service
Quality
Value
Ben and Ollie from Tower Heating installed a new boiler. They were very thorough, knowledgeable and had excellent customer service.
Customer in Merseyside
, work completed
Recommended
Boiler Installation
Customer Service
Quality
Value
Last week we had a combi boiler fitted, this included the removal of the water tank from the loft, the water cylinder from the airing cupboard and a full flush out of the radiators. Nigel and Ollie were very friendly and helpful. They worked really hard and were very conscientious whilst carrying out their work. They left the house spotless every night before leaving. The job was completed on time. I would highly recommend them. Thank you
Customer in Merseyside
, work completed
Recommended
Excellent service from Phil
Customer Service
Quality
Value
Excellent service from Phil. Explained everything really clearly and completed work to a high standard.
Customer in Merseyside
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The whole Tower team have been polite, approachable and efficient providing an excellent seamless service. Ollie, who fitted my replacement boiler, did a brilliant job. He was professional and personable and kept me fully informed throughout the day. He answered all my questions and worked conscientiously and tidily. I'm delighted with the service and my new boiler! I felt their pricing was competitive too. Would definitely recommend.
Customer in Merseyside
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We used Tower Heating as they were recommended to us. The call out engineer arrived quickly and was very helpful. We decided to replace the boilers and Greg came out to suggest the most suitable system. Within a few days Nigel and Ollie arrived and started to install the new boiler. They turned up on time each day and worked really hard, answering any questions we had. They were super efficient and knowledgeable and made sure the area was left tidy each day. We would definitely recommend this company to anyone looking for heating services as they were excellent from start to finish.
Customer in Merseyside
, work completed
Recommended
Very professional first class installation
Customer Service
Quality
Value
After a thorough review of the house with Greg we were offered a number of options for a new central heating system. The installation was highly professional and both Kieran and Ollie were a pleasure to have at the house. They were polite helpful and explained the various options to issues and cleaned and tidied at the end of the day. I'd highly recommend the services of Tower Heating.
Customer in Merseyside
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
The Tower Engineer, Keith arrived promptly on time. As this was his 3rd visit to service our boiler & 2 gas fires we knew what to expect. His work was thorough & he worked around us (working at home). He kept us informed of what he was doing and cleaned up as he went along. We would recommend Keith & Tower as they gave a great service & communications was excellent with all those we dealt with at Tower Highly Recommended
Customer in Merseyside
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I contacted Tower Heating on Monday as our heating system has been playing up since we moved in last year and on Monday we woke up to no hot water. I advised that we had Tado. Julie organised for an engineer to call on Tuesday, the earliest time they had. I was sent an email confirmation and then a text message when Keith was on his way. Keith wasn’t sure what was happening with my system but showed me a shortcut to get hot water. He then arranged to visit today and has fixed the many problems we’ve been having. Service from start to finish has been excellent with confirmation emails sent along with text messages to confirm he was on his way. Keith took time to listen to my concerns and has explained what he has done.
Customer in Merseyside
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
We recently had a new Worcester boiler fitted by Tower Heating at a very competitive price. Leanne on reception was very friendly and helpful. Steve who carried out the survey was professional and knowledgeable. Ben our engineer was absolutely brilliant as he was very personable, polite professional and patient carefully explaining the process of fitting the boiler and how to operate it. He arrived on time and left no mess when the work was completed. He is a credit to the company.
Customer in Merseyside
, work completed
Recommended
Efficient & Prompt
Customer Service
Quality
Value
Keith diagnosed our fault previously, ordered required part & fitted today. Arrived at arranged time, completed work & thoroughly cleaned up afterwards.
Customer in Merseyside
, work completed
Recommended
Excellent Service.
Customer Service
Quality
Value
From the initial meeting with Greg, to get an estimate, to the full installation of my new boiler by Ben, the service from Tower Heating has been excellent. These people are professional and customer centric. First of all they go the extra mile to make sure you are getting what you need, that the price is fair, and if - heaven forbid - something did go wrong, then they are there to sort it out. You couldn’t really ask for more. I wouldn’t think twice about recommending them to family and friends.
Customer in Merseyside
, work completed
Recommended
Very Efficient
Customer Service
Quality
Value
Delighted with the results of the installation of my new boiler. Ben was very efficient and did a superb job. His efforts were very much appreciated and I can't recommend him highly enough. Many thanks.
Customer in Merseyside
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from Keith and Tower Heating as usual. Friendly, reliable and professional, you know you're in safe hands. Highly recommend
Customer in Lancashire
, work completed
Recommended
New boiler
Customer Service
Quality
Value
We've recently had a new boiler installed by Tower & just wanted to commend them on a great job from start to finish. From Greg carrying out the survey to Nigel & Ollie doing the fitting, the whole team at Tower has been professional, courteous & efficient. Happy to recommend them based on our experience on this, & other jobs they've done for us over the years.
Customer in Merseyside
, work completed
Recommended