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Tower Heating Ltd

4.9

677 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 13.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
677 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly Recommended
Customer Service
Quality
Value
The Tower Engineer, Keith arrived promptly on time. As this was his 3rd visit to service our boiler & 2 gas fires we knew what to expect. His work was thorough & he worked around us (working at home). He kept us informed of what he was doing and cleaned up as he went along. We would recommend Keith & Tower as they gave a great service & communications was excellent with all those we dealt with at Tower Highly Recommended
Customer in Merseyside Posted on 14/11/2024 , work completed 07/11/2024
Excellent service
Customer Service
Quality
Value
I contacted Tower Heating on Monday as our heating system has been playing up since we moved in last year and on Monday we woke up to no hot water. I advised that we had Tado. Julie organised for an engineer to call on Tuesday, the earliest time they had. I was sent an email confirmation and then a text message when Keith was on his way. Keith wasn’t sure what was happening with my system but showed me a shortcut to get hot water. He then arranged to visit today and has fixed the many problems we’ve been having. Service from start to finish has been excellent with confirmation emails sent along with text messages to confirm he was on his way. Keith took time to listen to my concerns and has explained what he has done.
Customer in Merseyside Posted on 07/11/2024 , work completed 07/11/2024
First Class Service
Customer Service
Quality
Value
We recently had a new Worcester boiler fitted by Tower Heating at a very competitive price. Leanne on reception was very friendly and helpful. Steve who carried out the survey was professional and knowledgeable. Ben our engineer was absolutely brilliant as he was very personable, polite professional and patient carefully explaining the process of fitting the boiler and how to operate it. He arrived on time and left no mess when the work was completed. He is a credit to the company.
Customer in Merseyside Posted on 27/10/2024 , work completed 23/10/2024
Efficient & Prompt
Customer Service
Quality
Value
Keith diagnosed our fault previously, ordered required part & fitted today. Arrived at arranged time, completed work & thoroughly cleaned up afterwards.
Customer in Merseyside Posted on 17/10/2024 , work completed 17/10/2024
Excellent Service.
Customer Service
Quality
Value
From the initial meeting with Greg, to get an estimate, to the full installation of my new boiler by Ben, the service from Tower Heating has been excellent. These people are professional and customer centric. First of all they go the extra mile to make sure you are getting what you need, that the price is fair, and if - heaven forbid - something did go wrong, then they are there to sort it out. You couldn’t really ask for more. I wouldn’t think twice about recommending them to family and friends.
Customer in Merseyside Posted on 16/09/2024 , work completed 12/09/2024
Very Efficient
Customer Service
Quality
Value
Delighted with the results of the installation of my new boiler. Ben was very efficient and did a superb job. His efforts were very much appreciated and I can't recommend him highly enough. Many thanks.
Customer in Merseyside Posted on 20/08/2024 , work completed 20/08/2024
Excellent service
Customer Service
Quality
Value
Excellent service from Keith and Tower Heating as usual. Friendly, reliable and professional, you know you're in safe hands. Highly recommend
Customer in Lancashire Posted on 31/07/2024 , work completed 30/07/2024
New boiler
Customer Service
Quality
Value
We've recently had a new boiler installed by Tower & just wanted to commend them on a great job from start to finish. From Greg carrying out the survey to Nigel & Ollie doing the fitting, the whole team at Tower has been professional, courteous & efficient. Happy to recommend them based on our experience on this, & other jobs they've done for us over the years.
Customer in Merseyside Posted on 30/07/2024 , work completed 25/07/2024
Excellent work and service
Customer Service
Quality
Value
We can't praise Stuart, Kieran and Ben enough for the work that has been completed, installing a new combi boiler in our home. Courteous, respectful and punctual. The planning and completion of the work has been done to the highest standard. Thank you
Customer in Merseyside Posted on 03/07/2024 , work completed 03/07/2024
Highly recommended
Customer Service
Quality
Value
Fantastic service from start to finish from dealing with the customer service department to the engineer Phil everyone was so professional and knowledgeable. Would highly recommend and will be using again. Phil is a credit to your company
Customer in Merseyside Posted on 03/07/2024 , work completed 03/07/2024