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Tower Heating Ltd

4.9

639 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We also have the following Novuna finance options available for new boilers:
- Up to two years at 0% interest.
- Three to ten years at 10.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
639 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Boiler and fire service
Customer Service
Quality
Value
Keith attended and was friendly, professional and did a really good job. I would definitely recommend tower heating.
Customer in Merseyside Posted on 12/11/2022 , work completed 11/11/2022
Recommended
The trader replied (on 14/11/2022)
Thanks for taking the time to leave us a review and for recommending us. We're really pleased you were happy with Keith and our service. Stuart
Highly recommended
Customer Service
Quality
Value
Excellent engineers, fitted my new boiler with no fuss, helpful office staff, working practices second to none, very respectful and left my home cosy and tidy.
Customer in Merseyside Posted on 01/11/2022 , work completed 21/10/2022
Recommended
The trader replied (on 03/11/2022)
Thanks for taking the time to share your experience, we really appreciate it! We're really glad that your house is cosy now and that you were happy with how we went about our business. Thanks again, Stuart
Fixed our heating at the agreed time and for the price quoted
Customer Service
Quality
Value
We have used Tower Heating for many years and have always found them reliable and reasonably priced. Our engineer was Keith and he turned up at the agreed time and did the work to fix our heating without any fuss and for the price that had been quoted at the initial visit.
Customer in Merseyside Posted on 27/10/2022 , work completed 27/10/2022
Recommended
The trader replied (on 03/11/2022)
Thanks for taking the time to share your experience with others, we really appreciate it! We think it's important to provide estimates upfront so that customers know what to expect. It's pleasing to hear that this process is working well. Thanks for your kind words about Keith too. Stuart
Keith
Customer Service
Quality
Value
Keith called to attend to a slight issue I had with my boiler , he rang first to confirm it was convenient (as he was early) was professional and polite - Keith you are a credit to Tower Heating and I would not hesitate to use them again and recommend Thanks again
Customer in Merseyside Posted on 27/10/2022 , work completed 27/10/2022
Recommended
The trader replied (on 03/11/2022)
Thanks for taking the time to leave a review for us and thanks for your kind words about Keith. We're glad you were pleased with our service and that we were able to get your issue fixed. Thanks again, Stuart
Efficient and courteous
Customer Service
Quality
Value
Very helpful and kept us informed all through installation Problems dealt with efficiently and quickly
Customer in Merseyside Posted on 15/09/2022 , work completed 15/09/2022
Recommended
The trader replied (on 19/10/2022)
Thanks for taking the time to leave us a review and for sharing your experience. If problems arise, we always try to deal with them effectively, whilst keeping the customer informed. Our business and reputation is built on customer service, so it's pleasing to hear that issues were dealt with to your satisfaction. Thanks again, Stuart
Gas Boiler Service
Customer Service
Quality
Value
As always, excellent service. Lee, and his Apprentice Ben, very friendly and professional. Specifically asked for Lee and waited until he was available. Fabulous workmanship and very tidy.
Customer in Merseyside Posted on 30/08/2022 , work completed 24/08/2022
Recommended
The trader replied (on 19/10/2022)
It's great to hear that you were pleased with our service again, specifically from Lee. Thanks for your kind words and for taking the time to leave a review. We really appreciate it! Stuart
Professional and friendly service as always
Customer Service
Quality
Value
I’ve used Tower Heating for years and they always give great advice and also advice about energy efficiency. They try to send the same engineer so it was nice to see Lee again for our boiler service and minor hot water plumbing maintenance that we inherited with the house. He also discussed how to use our boiler and controls more efficiently to save on gas. East to book appointments over the phone and prompt service. Highly recommended.
Customer in Merseyside Posted on 29/08/2022 , work completed 26/08/2022
Recommended
The trader replied (on 19/10/2022)
It's really pleasing to hear that you use us repeatedly for your annual boiler service and that you look forward to having Lee back year after year. We always try to accommodate requests for specific engineers where we can and from an engineer's point of view, it is nice to see customers regularly and catch up during a boiler service. Thanks for your review, Stuart
Great Clean Boiler Service
Customer Service
Quality
Value
Our annual boiler service was carried out quickly, cleanly and efficiently by Lee and Ben. Thank you
Customer in Merseyside Posted on 23/08/2022 , work completed 23/08/2022
Recommended
The trader replied (on 19/10/2022)
Thanks for taking the time to share your experience. We're glad you were happy with Lee and Ben and how they went about their work. Stuart
Excellent Service
Customer Service
Quality
Value
Wanting to use a local firm, we chose Tower Heating on the basis of their excellent reviews and we were not disappointed. From the initial survey visit to the completion of the job - replacement of our elderly "conventional" boiler with a combi one - the service was brilliant. Steve and Tom worked really hard over the 3 days, with a very pleasant and professional manner. Any questions were answered immediately and after the job was completed they left everywhere they had worked very clean and tidy. When contacting the office staff on any issue the same level of service was apparent, making the whole process very straightforward.
Bob and Val in Merseyside Posted on 11/07/2022 , work completed 06/07/2022
Recommended
The trader replied (on 19/10/2022)
Thanks Bob and Val for taking the time to leave such a glowing review. We're glad you're happy with your new system, but also that you were pleased with how our engineers completed the work. This resonates with us as we appreciate that whilst heating is our product, our business is customer service. Thanks again, Stuart
Prompt ,professional service
Customer Service
Quality
Value
Encountered water heating problem and called Tower heating - Keith and Ollie turned up within 90 mins and resolved the issue promptly and efficiently and left no mess. They explained what the problem was and the solution and job was completed with 45 mins.
Customer in Merseyside Posted on 17/05/2022 , work completed 17/05/2022
Recommended
The trader replied (on 19/10/2022)
It's great to hear that Keith and Ollie were able to get your hot water back up and running so swiftly. Thanks for taking the time to share your experience, we really appreciate it! Stuart
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.