Tower Heating Ltd

Tower Heating installed a new boiler and replaced a bathroom radiator. Kieran and Ben did the work over 3 days and on time. They communicated brilliantly and kept me informed on the schedule for the work. I was a little concerned as we had installed a new glass panelled staircase right next to the airing cupboard where the boiler is. I had no cause to worry as they work cleanly. A new carpet installed in December is still spotless. They trained me on the operational aspects of the boiler communicating superbly. Overall a very slick 3 days work. The 2 young men are a credit to themselves and Tower Heating.

Keith services my boiler, he arrived early and completed the job in no time at all, very polite and professional, he helped me set up my Nest account and was extremely helpful, would definitely recommend using Tower Heating.

Steve and Ollie attended on time, were courteous and friendly and completed the work in a thorough and efficient manner, leaving everywhere clean and tidy. The appliances now work perfectly.

Keith and Harvey were very polite and very efficient. They explained what they had done to the boiler and the gas fire.

I called Tower on Tuesday and explained the problem and also explained the urgency as I was going on holiday on Friday. The engineer Phil came out to assess and quote on Wednesday morning then after accepting the quote arranged to return Thursday to complete the work. Arrived on time and completed the work without any fuss within a couple of hours and even added an external replacement not originally quoted for. Great work.

I had a terrible boiler installation from another company advertising themselves as 'Experts in Heating & Plumbing'. The work was so substandard I asked Tower Heating to completely redo the entire installation. I'm extremely pleased with the result and Tower Heating could not have been more helpful and responsive. The work is first rate and the guys who did the reinstall are a credit to their organisation. I'm very grateful indeed. Highly recommended.

Professional, reliable and trustworthy company. Tower Heating installed a my boiler and have serviced it for the last two years. Office staff are very helpful and engineers are always polite and knowledgeable. Very happy customer

Tower replaced an old back boiler system for me with a modern combi boiler and installed an additional radiator. Great initial quote discussion with Greg who explained best way to do the boiler, and then installed by Nigel and Ollie who also did a great job and kept me informed all the way through on how things were going. Very happy with the work done and whole process by Tower. Thanks!

All aspects of the work undertaken by Tower Heating has been outstanding. From the initial boiler service with Steve who quickly identified the issue & talked us through our options, Leanne in the office answering questions & booking the install & Steve & Ben the install team. They all inspired confidence. On installation day Steve & Ben were helpful, respectful of our property, very tidy (you wouldn't know we'd had a new boiler) so we felt in safe hands. Thanks to everyone involved.

I can’t fault any aspect of my dealings with Tower Heating from their initial inspection, quotation and then installation of my new Worcester Bosch CH Boiler. They confirm all appointments, turn up on time and fulfil all the promises that accompany their quotation…and more! Nigel and Olly were the engineers carrying out my work; they were courteous, considerate and immediately put protective floor covering in all areas they would be working in. They asked for answers to some straightforward questions and then got on with the job in hand. I didn’t have any other contact with them (other than providing refreshments) until their work was finished and they were ready to show me how the system worked. They had arrived at 08.30 and the whole thing was completed by mid-afternoon; they had cleared up completely and left the place immaculate. I can’t praise them and Tower Heating highly enough. It is no exaggeration to say that I can’t remember when I last had major work carried out so efficiently, speedily and pleasantly. I chose Tower Heating because they are Which? Trusted Traders and they certainly didn’t disappoint. I just wish there were more trades available under the scheme, which is invaluable.