Tower Heating Ltd

I called Tower on Tuesday and explained the problem and also explained the urgency as I was going on holiday on Friday. The engineer Phil came out to assess and quote on Wednesday morning then after accepting the quote arranged to return Thursday to complete the work. Arrived on time and completed the work without any fuss within a couple of hours and even added an external replacement not originally quoted for. Great work.

I had a terrible boiler installation from another company advertising themselves as 'Experts in Heating & Plumbing'. The work was so substandard I asked Tower Heating to completely redo the entire installation. I'm extremely pleased with the result and Tower Heating could not have been more helpful and responsive. The work is first rate and the guys who did the reinstall are a credit to their organisation. I'm very grateful indeed. Highly recommended.

Professional, reliable and trustworthy company. Tower Heating installed a my boiler and have serviced it for the last two years. Office staff are very helpful and engineers are always polite and knowledgeable. Very happy customer

Tower replaced an old back boiler system for me with a modern combi boiler and installed an additional radiator. Great initial quote discussion with Greg who explained best way to do the boiler, and then installed by Nigel and Ollie who also did a great job and kept me informed all the way through on how things were going. Very happy with the work done and whole process by Tower. Thanks!

All aspects of the work undertaken by Tower Heating has been outstanding. From the initial boiler service with Steve who quickly identified the issue & talked us through our options, Leanne in the office answering questions & booking the install & Steve & Ben the install team. They all inspired confidence. On installation day Steve & Ben were helpful, respectful of our property, very tidy (you wouldn't know we'd had a new boiler) so we felt in safe hands. Thanks to everyone involved.

I can’t fault any aspect of my dealings with Tower Heating from their initial inspection, quotation and then installation of my new Worcester Bosch CH Boiler. They confirm all appointments, turn up on time and fulfil all the promises that accompany their quotation…and more! Nigel and Olly were the engineers carrying out my work; they were courteous, considerate and immediately put protective floor covering in all areas they would be working in. They asked for answers to some straightforward questions and then got on with the job in hand. I didn’t have any other contact with them (other than providing refreshments) until their work was finished and they were ready to show me how the system worked. They had arrived at 08.30 and the whole thing was completed by mid-afternoon; they had cleared up completely and left the place immaculate. I can’t praise them and Tower Heating highly enough. It is no exaggeration to say that I can’t remember when I last had major work carried out so efficiently, speedily and pleasantly. I chose Tower Heating because they are Which? Trusted Traders and they certainly didn’t disappoint. I just wish there were more trades available under the scheme, which is invaluable.

Excellent service, from initial contact to fitting- including a really quick response when the old boiler failed. Very flexible in moving the installation date forward as well.

Nigel and Ollie attended for a fault that turned out to be due to adverse weather - they pulled the sludge out the drain which they never had to so above and beyond. Thanks guys. Highly recommend - very professional company

Prior to having a new kitchen fitted we thought it wise to have a new boiler installed. We chose Tower Heating because of the sheer volume of excellent reviews and could not be happier. Every aspect of the experience has been faultless, from booking an initial appointment with Leanne to survey by Greg and the completed boiler installation by engineers, Nigel and Ben. Leanne and Clare (in the office) have been a pleasure to deal with, swiftly answering any queries. During survey Greg recommended a boiler which he considered to be more suitable for the household and did not try to upsell a larger model. Greg also followed through by visiting on the final day. Installation engineer Nigel kept me fully informed throughout and when two hidden issues arose I felt as though the engineers would resolve them and they did, causing minimal disruption to the other rooms where they needed to lift floorboards. Nigel and Ben worked extremely hard and I cannot praise them enough, they were extremely considerate at all times and most importantly inspired confidence ensuring a stress-free installation. Thank you both. We now have a new boiler with the unexpected bonus of much neater pipe-work, in anticipation of our new kitchen. Tower is a company you can trust and we know that we made the right choice. We will entrust them with all future work.

Our central heating fault was diagnosed within minutes of the engineer arriving. He was able to sort out the problem including replacing a part in little more than an hour. He was friendly, considerate, efficient and a very tidy worker. This is why we’ve used Tower Heating for the last twenty years or more - they are simply the best and I would highly recommend them to everyone.