Endorsed by Which?

Tower Heating Ltd

4.9

638 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We also have the following Novuna finance options available for new boilers:
- Up to two years at 0% interest.
- Three to ten years at 10.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
638 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
DUPLICATE Excellent work completed by professionals
Customer Service
Quality
Value
We had a new Bosch Worcester boiler and filter installed along with a new heated towel rail by Gordon. The work was completed by Gordon quickly and without fuss. It was clear to us that Gordon is a skilled and knwoledgable professional. We were consulted on the installation and Gordon observed the social distancing required when in the house. Gordon was very professional and respectful at all times. We would use Tower Heating again.
Customer in Merseyside Posted on 30/06/2020 , work completed 25/06/2020
The trader replied (on 14/07/2020)
Thanks for taking the time to leave such a glowing review! We're really glad you found Gordon to be so professional and respectful. Thanks again, Stuart.
Highly recommended
Customer Service
Quality
Value
Following an appraisal of the job by Greg via Zoom, such are the times we live in, Gordon and Tom did an excellent job of replacing our old boiler. Gordon and Tom were both friendly and helpful and explained everything to us. They were both very efficient, the installation went smoothly and they cleaned up after themselves. I would definitely recommend Tower Heating.
Customer in Merseyside Posted on 28/06/2020 , work completed 26/06/2020
The trader replied (on 14/07/2020)
Thanks for taking the time to leave us a review and for recommending us. We're really pleased that you're happy with your new boiler and the way in which it was fitted by Gordon and Tom. They'll be pleased and proud to read your comments. Thanks again, Stuart
Brilliant worker
Customer Service
Quality
Value
James is a brilliant worker and a very nice lad. He turned up on time, worked hard all day and left everywhere spotless. Very happy with everything
Which? Trusted Traders Consumer Posted on 22/06/2020 , work completed 09/06/2020
The trader replied (on 23/06/2020)
Thanks for taking the time to leave such a lovely review. James will be very pleased to read your kind words. Thanks for using Tower Heating, Stuart.
Great job
Customer Service
Quality
Value
James & Tom have done an excellent job. Nice boys.
Ann, Merseyside Posted on 19/06/2020 , work completed 03/06/2020
The trader replied (on 19/06/2020)
Thanks for your review Ann. We're glad you're pleased with their work and their attitude too. Stuart.
True professionals
Customer Service
Quality
Value
James & Tom were in the house for 3 days with us around for most of the time - they got everything done as planned and were very tidy. Wouldn't hesitate to recommend them. We now have a toasty home!
Julie, Merseyside Posted on 20/02/2020 , work completed 20/02/2020
The trader replied (on 03/03/2020)
Glad to hear your house is toasty and warm now Julie, that's our aim after all! We're really pleased that you were happy with the installation process too and how our engineers worked in your home. Thanks so much for recommending us. Stuart.
Installation of central heating boiler and replacement radiator
Customer Service
Quality
Value
First rate service from the initial visit by Neil to the installation by Gordon, Kieran and electrician Keith. The price was exactly as quoted and the job was completed earlier than expected. Excellent customer service throughout from the whole team but special thanks to Gordon and Kieran who were excellent and left everywhere spotless.
Customer in Merseyside Posted on 12/02/2020 , work completed 12/02/2020
The trader replied (on 19/02/2020)
Thank you for a wonderful review! It means the world to us that you have taken the time to leave such a glowing review. We pride ourselves on our first class service and our upfront pricing. Thanks again!
Outstanding 5 star service
Customer Service
Quality
Value
Tower Heating did exactly what they said they would do, when they said they would do it. Highly recommended and would use again 100 percent. Outstanding staff, Greg and the two Georges.
Mark, Merseyside Posted on 03/02/2020 , work completed 03/02/2020
The trader replied (on 19/02/2020)
Thank you for leaving us a 5 star review. It means a lot to us that you have taken the time to recommend us.
Very pleased indeed.
Customer Service
Quality
Value
Our central heating failed overnight Thursday/Friday. Tower Heating came out on the Friday. Offered to come on Monday to look more closely or give an estimate (but we were out on Monday). Came on Tuesday & did the job on Wednesday & Thursday. The employee who did the work was very pleasant, worked hard, was punctual & left everything tidy. 'The boss' called round on both days to make sure everything was well done.
Kathleen A, Merseyside Posted on 29/01/2020 , work completed 29/01/2020
The trader replied (on 19/02/2020)
Thanks for the great review, we make emergencies our priority and leave time every day for these. We pride ourselves on being a local, trustworthy and reliable company and are very glad you were pleased with the service.
The best around.
Customer Service
Quality
Value
I was very impressed by the punctuality, tidiness and work ethic of James and Chaise. They worked continuously taking only a short lunch break. I would highly recommend James and Chaise as reliable, efficient workers.
Jan, Merseyside Posted on 23/01/2020 , work completed 23/01/2020
The trader replied (on 19/02/2020)
Thank you for leaving this great review for our engineers. They will be very happy with your comments and being a local, family run business we really appreciate the time you have taken to recommend us.
Excellent, Friendly, Professional
Customer Service
Quality
Value
James and Chaise were both very professional and friendly. They fitted a new boiler for me and worked quickly and efficiently. I have been a customer of Tower Heating for over 10 years and would highly recommend them.
Christina, Merseyside Posted on 17/01/2020 , work completed 17/01/2020
The trader replied (on 19/02/2020)
Thanks for your 5 star review, and thank you for being such a loyal customer. Without people like you we wouldn't be here! We hope you are very happy with your new boiler!