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Tower Heating Ltd

4.9

682 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 13.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
682 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Repair loose thermostat
Customer Service
Quality
Value
Keith was a very efficient and professional engineer and very friendly and helpful. We were delighted with his work
Customer in Merseyside Posted on 10/01/2023 , work completed 23/01/2010
Recommended
“Very Professional and Excellent After Service"
Customer Service
Quality
Value
We had a new boiler installed recently. The team at Tower Heating excelled in every way. Communication, knowledge and competence were outstanding. The receptionist was very friendly, confident and efficient. Stuart explained all the options together with the pros and cons. We did not feel under pressure at any time. Hard copies of what we spoke about were posted and received within a couple of days. Nigel, an excellent engineer, and his apprentice Ben were hardworking, polite and tidy. Nothing was too much trouble. They were very thorough and carried out the work professionally. The after-sales service was brilliant. Steve resolved what we thought was a fault in minutes. We thoroughly recommend Tower Heating Ltd.
Customer in Merseyside Posted on 03/12/2022 , work completed 02/12/2022
Recommended
Prompt, professional and friendly service
Customer Service
Quality
Value
Tower Heating recently installed a new Bosch boiler and thermostat in our house. The service from the initial enquiry with Stuart and the team at the office was prompt and professional. Tom on the installation team was on time, very clean/tidy, polite and persevered to fix a piping issue from the original system that was causing an error. A delightful service received from start to finish at a competitive price. Highly recommend.
Danielle in Merseyside Posted on 03/12/2022 , work completed 02/12/2022
Recommended
Efficient service as usual
Customer Service
Quality
Value
Keith turned up on time to carry out gas fire maintenance, all done quickly and efficiently even whilst contending with my 16 week old teething puppy!
Customer in Merseyside Posted on 15/11/2022 , work completed 12/10/2022
Recommended
Boiler and fire service
Customer Service
Quality
Value
Keith attended and was friendly, professional and did a really good job. I would definitely recommend tower heating.
Customer in Merseyside Posted on 12/11/2022 , work completed 11/11/2022
Recommended
The trader replied (on 14/11/2022)
Thanks for taking the time to leave us a review and for recommending us. We're really pleased you were happy with Keith and our service. Stuart
Highly recommended
Customer Service
Quality
Value
Excellent engineers, fitted my new boiler with no fuss, helpful office staff, working practices second to none, very respectful and left my home cosy and tidy.
Customer in Merseyside Posted on 01/11/2022 , work completed 21/10/2022
Recommended
The trader replied (on 03/11/2022)
Thanks for taking the time to share your experience, we really appreciate it! We're really glad that your house is cosy now and that you were happy with how we went about our business. Thanks again, Stuart
Fixed our heating at the agreed time and for the price quoted
Customer Service
Quality
Value
We have used Tower Heating for many years and have always found them reliable and reasonably priced. Our engineer was Keith and he turned up at the agreed time and did the work to fix our heating without any fuss and for the price that had been quoted at the initial visit.
Customer in Merseyside Posted on 27/10/2022 , work completed 27/10/2022
Recommended
The trader replied (on 03/11/2022)
Thanks for taking the time to share your experience with others, we really appreciate it! We think it's important to provide estimates upfront so that customers know what to expect. It's pleasing to hear that this process is working well. Thanks for your kind words about Keith too. Stuart
Keith
Customer Service
Quality
Value
Keith called to attend to a slight issue I had with my boiler , he rang first to confirm it was convenient (as he was early) was professional and polite - Keith you are a credit to Tower Heating and I would not hesitate to use them again and recommend Thanks again
Customer in Merseyside Posted on 27/10/2022 , work completed 27/10/2022
Recommended
The trader replied (on 03/11/2022)
Thanks for taking the time to leave a review for us and thanks for your kind words about Keith. We're glad you were pleased with our service and that we were able to get your issue fixed. Thanks again, Stuart
Efficient and courteous
Customer Service
Quality
Value
Very helpful and kept us informed all through installation Problems dealt with efficiently and quickly
Customer in Merseyside Posted on 15/09/2022 , work completed 15/09/2022
Recommended
The trader replied (on 19/10/2022)
Thanks for taking the time to leave us a review and for sharing your experience. If problems arise, we always try to deal with them effectively, whilst keeping the customer informed. Our business and reputation is built on customer service, so it's pleasing to hear that issues were dealt with to your satisfaction. Thanks again, Stuart
Gas Boiler Service
Customer Service
Quality
Value
As always, excellent service. Lee, and his Apprentice Ben, very friendly and professional. Specifically asked for Lee and waited until he was available. Fabulous workmanship and very tidy.
Customer in Merseyside Posted on 30/08/2022 , work completed 24/08/2022
Recommended
The trader replied (on 19/10/2022)
It's great to hear that you were pleased with our service again, specifically from Lee. Thanks for your kind words and for taking the time to leave a review. We really appreciate it! Stuart
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.