Endorsed by Which?

Tower Heating Ltd

4.9

697 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
697 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant job
Customer Service
Quality
Value
Danny and George were professional, helpful and did an excellent job.
Rhonda, Merseyside Posted on 13/10/2016 , work completed 13/10/2016
No heat for 2 1/2 weeks over new year
Customer Service
Quality
Value
Tom & Dan attended. They were courteous & friendly and left the job clean & tidy. Not sure if problem with the heating is solved, but would happily have Tower back if any further problems occur. Company responded promptly to telephone calls & email.
P, Merseyside Posted on 10/01/2017 , work completed 10/01/2017
Job well done
Customer Service
Quality
Value
Another excellent job from Lee.
Stan, Merseyside Posted on 25/11/2016 , work completed 25/11/2016
Helpful and friendly
Customer Service
Quality
Value
Always efficient, always punctual. Helpful and friendly.
Which? Trusted Traders Consumer Posted on 16/11/2016 , work completed 16/11/2016
Prompt & professional
Customer Service
Quality
Value
Courteous, friendly service. Nothing too much trouble. Tidy work - always polite. Efficient. Took their time when problems arose unexpectedly & solved them effectively.
Which? Trusted Traders Consumer Posted on 31/10/2016 , work completed 31/10/2016
Excellent job
Customer Service
Quality
Value
I have had Tower Heating do 2 jobs in my house and haven't been disappointed. Very trustworthy & friendly. Respectable & tidy. I'm so happy and reassured I've found proper tradespeople and don't have to worry and know I'm in safe hands with them. They installed a new boiler & put in a new gas cooker.
Verity, Merseyside Posted on 20/02/2017 , work completed 20/02/2017
Excellent
Customer Service
Quality
Value
No problems whatsoever. Turned up on time & completed to a high standard. Pleasant to deal with.
Derek, Merseyside Posted on 08/02/2017 , work completed 08/02/2017
Excellent job
Customer Service
Quality
Value
Chris was polite, competent & on time. Did a good job, left no mess and explained clearly what he was doing and why.
Ken, Merseyside Posted on 21/06/2017 , work completed 21/06/2017
Prompt & professional
Customer Service
Quality
Value
The solution to my heating problem was not straightforward but a carefully considered solution was quoted for in a timely manner. The work was carried out by Gordon & Chase who did a brilliant job. They were excellent & very tidy.
Peter, Merseyside Posted on 15/06/2017 , work completed 15/06/2017
Highly recommended
Customer Service
Quality
Value
Have used the services of Tower Heating for many years. They are always reliable, prompt, neat and efficient. Staff are pleasant and personable. Prices are very reasonable. Todays job was carried out by Keith who represented all of the above characteristics.
John, Merseyside Posted on 06/10/2017 , work completed 06/10/2017
Boiler service
Customer Service
Quality
Value
Keith arrived on time very pleasant.
Which? Trusted Traders Consumer Posted on 26/06/2018 , work completed 26/06/2018
New Worcester Bosch Boiler fitted.
Customer Service
Quality
Value
Nigel from Tower Heating has just recently completed fitting a new Worcester Bosch Boiler in addition doing a complete Power Flush and installing a Hive system to our home. Nigel has done an excellent job, throughout he was very professional, clean and tidy in his work, friendly and answered all the questions that we needed to ask. In addition Tower Heating were very easy to communicate with, sending us lots of information by email and easy to contact by phone.
Customer in Merseyside Posted on 29/01/2026 , work completed 13/01/2026
The trader replied (on 20/02/2026)
It’s fantastic to hear Nigel did such a professional and tidy job with your new Worcester Bosch and Hive installation. We pride ourselves on clear communication from the office to the engineer, so thank you for the feedback. Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Couldn't fault- tidy and neat.
Customer Service
Quality
Value
Neil came out and did a quotation. Fitted 5 radiators, installed new boiler, fitted washing machine pipework and wiring. Lovely guys. I like to support local companies like this.
Kevin, Liverpool Posted on 11/12/2015 , work completed 11/12/2015
Thorough and good value
Customer Service
Quality
Value
We approached this company for a quote to replace our CH Boiler. Their advice and recommendations were very thorough and quoted price also the best of 3. The installation went well, except for a delay in supply of parts. They also sorted some long-standing problems with the existing system. Good communication.
Elizabeth, Merseyside Posted on 01/07/2016 , work completed 01/07/2016
Truly brilliant job
Customer Service
Quality
Value
The two workmen Daniel and Dom would recommend them for their professional workmanship their politeness and tidy appearance. I would be happy to recommend them in the future. Tower heating really lived up to my expectations in every way.
Brenda, Merseyside Posted on 28/07/2016 , work completed 28/07/2016
Prompt and professional
Customer Service
Quality
Value
Tower put my boiler in a few years ago and I've always received excellent service from them. They send polite and charming young men to service the boiler each year. They must do an excellent job because it hasn't broken down yet. Tom and James have come this year and are as excellent as the previous engineers.
Vera, Merseyside Posted on 03/01/2017 , work completed 03/01/2017
Great job
Customer Service
Quality
Value
Tom & Danny, great workmen, efficient, friendly & tidy. Great job done. Would & have recommended Tower Heating already!
Ian, Merseyside Posted on 17/02/2017 , work completed 17/02/2017
Polite
Customer Service
Quality
Value
Chris and Chase turned up on time, were polite and immediately started work in a professional and efficient way. They explained the operation system clearly and left, leaving everywhere clean & tidy - "the professionals"
Which? Trusted Traders Consumer Posted on 04/07/2017 , work completed 04/07/2017
Very helpful & thorough
Customer Service
Quality
Value
Keith and Tom were extremely helpful as we have recently moved into this house and haven't a clue how to work the baxi boiler and demonstrated very clearly. Also suggested a new boiler quote - which we have
Susan, Merseyside Posted on 21/08/2017 , work completed 21/08/2017
Consistently good.
Customer Service
Quality
Value
Chris and George H arrived bang on time and introduced themselves with a smile. Confirmed exactly what was to be done as the work involved flooring and floorboards to be taken up to allow the new radiator to be fitted in a different position to the old one, after removal. The completed job was to the usual high standard of work carried out by Tower Heating. We have now used them a number of times over the years for a variety of jobs. All of their staff are always polite, reliable, and thorough in all aspects of their performance.
Randolph, Merseyside Posted on 04/08/2017 , work completed 04/08/2017
Polite and professional
Customer Service
Quality
Value
Installation of new boiler carried out both pleasantly and efficiently. Professional in their manner and attention to detail with as little disruption as possible. I would certainly engage them again.
Jean D, Merseyside Posted on 02/07/2018 , work completed 02/07/2018
Boiler replacement
Customer Service
Quality
Value
Ollie was very pleasant and informative . He was very respectful of my home,makng sure that floors were protected. He explained every aspect of the work to be carried out and returned everything after the job. Everything was left clean and tidy.
Customer in Merseyside Posted on 19/06/2025 , work completed 18/06/2025
The trader replied (on 20/02/2026)
Thank you for the feedback regarding our respectful and tidy approach to your home. We're glad you found his explanation of the work helpful and that everything was left spotless. All the best, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
My Review
Customer Service
Quality
Value
Professional and extremely helpful.
Kerry, Merseyside Posted on 13/10/2016 , work completed 13/10/2016
Exceptional service
Customer Service
Quality
Value
Tower Heating have today resited a radiator. The contractor arrived on time, was very courteous and explained the job. He was extremely tidy and completed the job ahead of schedule. A top quality job all round!
Roy, Merseyside Posted on 13/07/2017 , work completed 13/07/2017
Professional & efficient
Customer Service
Quality
Value
Keith and Tom were very efficient and professional. They fixed and serviced our boiler very quickly. Highly recommend Tower Heating. We use them regularly.
Suzanne, Merseyside Posted on 09/08/2017 , work completed 09/08/2017