Endorsed by Which?

Tower Heating Ltd

4.9

697 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
697 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service!
Customer Service
Quality
Value
Steve just came to service my boiler. He was polite, friendly and fully explained what he was doing. I would highly recommend Tower Heating. Excellent service as usual!
Customer in Merseyside Posted on 02/02/2026 , work completed 02/02/2026
The trader replied (on 20/02/2026)
Great to hear Steve looked after you so well during your boiler service. We really appreciate your recommendation and are glad to provide the "excellent service as usual" you've come to expect! Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Ollie on call out
Customer Service
Quality
Value
Olllie answered my call out request promptly, and politely. He clearly understood my problem and gave advice over the phone, which enabled me to prepare for his visit, saving himself time and me money. He gave a lot of advice, and was very helpful.
Customer in Merseyside Posted on 14/02/2026 , work completed 14/02/2026
The trader replied (on 20/02/2026)
Thank you for the kind words! We’re delighted Ollie could save you time and money with his expert phone advice before arriving. It’s exactly the kind of helpful, efficient service we strive for. Warm regards, Tower Heating | Formby | Ainsdale | Birkdale | Southport | Crosby | Hightown | Maghull | Ormskirk
Which? Local Review
Customer Service
Quality
Value
Tower Heating fitted our new boiler and refurbished the heating system in 2002 including fitting living flame gas fire. They have serviced the installation on an annual basis as well as carrying out various other plumbing maintenance jobs over the years.We have never had a complaint with the standard of the work or the service provided and would have no hesitation in recommending this company.
keenmind Posted on 03/02/2011 , work completed 03/02/2011
Prompt and professional
Customer Service
Quality
Value
Prompt and very efficient gas boiler service as usual from this company.
Jim, Merseyside Posted on 10/05/2016 , work completed 10/05/2016
The trader replied (on 24/06/2016)
Jim, thank you for your comments, see you again next year! Regards, Stuart.
Brilliant job
Customer Service
Quality
Value
Just best we have had. Tops.
Patricia, Merseyside Posted on 12/05/2016 , work completed 12/05/2016
The trader replied (on 30/06/2016)
Thanks Patricia. Regards, Greg
Superb
Customer Service
Quality
Value
Dan and George were careful and helpful working around the house. They were clean, tidy and very patient. Stuart put 'the icing on the cake' by showing me how to program the heating for summer and winter.
Barbara, Merseyside Posted on 14/04/2016 , work completed 14/04/2016
Prompt and professional
Customer Service
Quality
Value
Tower Heating renewed my bathroom and their work was very professional and has fulfilled my expectations with complete satisfaction.
Gerald, Merseyside Posted on 24/06/2016 , work completed 24/06/2016
Excellent job
Customer Service
Quality
Value
Prompt, courteous, efficient, professional - cannot praise highly enough.
Ann, Merseyside Posted on 07/07/2016 , work completed 07/07/2016
Prompt and professional.
Customer Service
Quality
Value
Turned up on time. Well mannered workman. Cleared up each evening. Would certainly use them again, as they have done an excellent job.
Pauline, Merseyside Posted on 31/05/2016 , work completed 31/05/2016
My Review
Customer Service
Quality
Value
Excellent job, really well done. Very helpful & pleasant. This not the first time I have used tower and I would have no hesitation in recommending them to friends again. Thanks to all.
Anne, Merseyside Posted on 15/08/2016 , work completed 15/08/2016
Polite team, excellent workmanship, house left spotless
Customer Service
Quality
Value
Tower Heating recently installed a full central heating system in my house. They fitted radiators, a new Worcester boiler and a smart controller enabling me to turn my heating on from my iPhone. James, Danny and apprentice Tom were polite, courteous young men. The work that they did was excellent and they were neat and tidy throughout. The system fitted was well explained by James at the end of the job and the system has worked perfectly since. We are looking forward to giving it a proper test in winter. I couldn't recommend this company highly enough.
Stephy Posted on 26/07/2016 , work completed 26/07/2016
Brilliant job
Customer Service
Quality
Value
I am pleased with the new boiler and the service the two men Danny and Tom where great they even cleaned up after themselves.
Edwina, Merseyside Posted on 08/11/2016 , work completed 08/11/2016
Neat and tidy job
Customer Service
Quality
Value
A very neat and tidy job by Gordon and George. I will be using tower heating again and would recommend them to others.
Jacques, Merseyside Posted on 02/09/2016 , work completed 02/09/2016
Refurb cloakroom toilet.
Customer Service
Quality
Value
Excellent job, completely satisfied. James and George completed the work in a very professional, courteous and tidy manner. Complete refit of downstairs bathroom WC and sink including tiling. Steve, tiler, also produced excellent finish on all over tiling. Very satisfied customer.
Frank, Merseyside Posted on 12/01/2017 , work completed 12/01/2017
First class
Customer Service
Quality
Value
Clean. Efficient. Polite.
Ronald, Merseyside Posted on 12/10/2016 , work completed 12/10/2016
Prompt & Professional
Customer Service
Quality
Value
As usual, Tower arrived as expected - maybe early if anything. Work completed without fuss and everything left clean & tidy.
John, Merseyside Posted on 14/10/2016 , work completed 14/10/2016
Brilliant all round job
Customer Service
Quality
Value
As a member of Which I value the advice given. My wife and I are very pleased with the professional service provided by Tower heating. James and George being very helpful, and this is much appreciated.
Stuart, Merseyside Posted on 22/12/2016 , work completed 22/12/2016
Prompt and professional
Customer Service
Quality
Value
Tom and Keith arrived a little earlier them estimated. Identified the problem straight away. Undertook the measuring adjustment. Everything clean and tidy. Have experienced efficiency from the company for at least 8 years.
Richard, Merseyside Posted on 21/12/2016 , work completed 21/12/2016
Very efficient and professional
Customer Service
Quality
Value
James and Tom were very professional. Cheerful and tidy workers.
Which? Trusted Traders Consumer Posted on 05/01/2017 , work completed 05/01/2017
Really good job done, quick and efficient.
Customer Service
Quality
Value
Danny and Tom came to redo the sealant around the bath. They seem to have done a thorough job, which I hope will cure the problem. They were pleasant and polite, and I shall always use Tower Heating for plumbing/gas problems.
Janet, Merseyside Posted on 17/01/2017 , work completed 17/01/2017
Prompt, efficient & pleasant
Customer Service
Quality
Value
Two professionals who completed a first class job with good positive attitude. James & Tom well done.
Clive, Merseyside Posted on 24/11/2016 , work completed 24/11/2016
Professional, clean & friendly
Customer Service
Quality
Value
Tower Heating came with good recommendations and they were not wrong. George & Danny were both professional, clean and friendly.
Which? Trusted Traders Consumer Posted on 28/11/2016 , work completed 28/11/2016
Very satisfied
Customer Service
Quality
Value
Very satisfied with work completed. Chris explained everything very clearly - no cause for concern - certainly would recommend Tower Heating.
Which? Trusted Traders Consumer Posted on 05/05/2017 , work completed 05/05/2017
Brilliant
Customer Service
Quality
Value
Excellent service. Very prompt. (Tom and Keith were great).
J M, Merseyside Posted on 07/04/2017 , work completed 07/04/2017
Excellent Service
Customer Service
Quality
Value
Had a new boiler fitted by Gordon and George. They were both very friendly and knowledgeable. The service was excellent and they tidied up after themselves leaving the work area very clean. I would highly recommend Tower Heating to anyone and will certainly use them again.
W Mountfield Posted on 28/05/2017 , work completed 28/05/2017