Endorsed by Which?

Tower Heating Ltd

4.9

687 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
687 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Good clean service, efficient & courteous.
Marilyn, Merseyside Posted on 02/08/2016 , work completed 02/08/2016
Truly brilliant job
Customer Service
Quality
Value
The two workmen Daniel and Dom would recommend them for their professional workmanship their politeness and tidy appearance. I would be happy to recommend them in the future. Tower heating really lived up to my expectations in every way.
Brenda, Merseyside Posted on 28/07/2016 , work completed 28/07/2016
Polite team, excellent workmanship, house left spotless
Customer Service
Quality
Value
Tower Heating recently installed a full central heating system in my house. They fitted radiators, a new Worcester boiler and a smart controller enabling me to turn my heating on from my iPhone. James, Danny and apprentice Tom were polite, courteous young men. The work that they did was excellent and they were neat and tidy throughout. The system fitted was well explained by James at the end of the job and the system has worked perfectly since. We are looking forward to giving it a proper test in winter. I couldn't recommend this company highly enough.
Stephy Posted on 26/07/2016 , work completed 26/07/2016
Excellent job.
Customer Service
Quality
Value
Turned up on the day bright and early. Got on with the work and did a really good job. Also, there was minimum clearing up to do and they were very considerate with regard to dust sheets and protective shoe covers, which I like. Finished job sooner than anticipated too.
Yvonne, Merseyside Posted on 25/07/2016 , work completed 25/07/2016
My Review
Customer Service
Quality
Value
Arrived on time- Worked well was neat & tidy. A good job- Well done.
Brian, Merseyside Posted on 14/07/2016 , work completed 14/07/2016
Qualitative and professional service.
Customer Service
Quality
Value
We chose this company as the initial contact was extremely professional and customer centric. delivery of service, end to end has been effective, and efficient and the process of replacing our boiler has been seamless to us as customers. James Elliot and Tom Shaw were consummate professionals who knew what was required and instilled the utmost confidence in their customer. It was patently obvious that the training they had undergone with this company was holistic both technically and customer engagement focussed. I would have no hesitation in engaging them again. A big thanks.
Jean, Merseyside Posted on 11/07/2016 , work completed 11/07/2016
Excellent job
Customer Service
Quality
Value
Prompt, courteous, efficient, professional - cannot praise highly enough.
Ann, Merseyside Posted on 07/07/2016 , work completed 07/07/2016
Thorough and good value
Customer Service
Quality
Value
We approached this company for a quote to replace our CH Boiler. Their advice and recommendations were very thorough and quoted price also the best of 3. The installation went well, except for a delay in supply of parts. They also sorted some long-standing problems with the existing system. Good communication.
Elizabeth, Merseyside Posted on 01/07/2016 , work completed 01/07/2016
Prompt and professional
Customer Service
Quality
Value
Tower Heating renewed my bathroom and their work was very professional and has fulfilled my expectations with complete satisfaction.
Gerald, Merseyside Posted on 24/06/2016 , work completed 24/06/2016
Excellent job carried out by professionals.
Customer Service
Quality
Value
An excellent job from start to finish. The team worked in a very professional manner. They have already got a further two jobs from my recommendation. They are very clean and tidy workers, and are mindful of keeping everywhere covered whilst working.
Which? Trusted Traders Consumer Posted on 20/06/2016 , work completed 20/06/2016
Boiler and fire service.
Customer Service
Quality
Value
Turned up on time, was polite, efficient and capable. Showed respect to our property. Did a first class job and tidied up after. Confident that the job has been done well. Very satisfied. Excellent job.
Jane, Merseyside Posted on 20/06/2016 , work completed 20/06/2016
Knowledgeable, tidy & efficient
Customer Service
Quality
Value
Tower Heating did everything possible to fit in and work around us whilst carrying out the work. Nothing was to much trouble.
Geoff, Merseyside Posted on 20/06/2016 , work completed 20/06/2016
Very professional approach
Customer Service
Quality
Value
Very professional in-depth quotation supplied and advice given. A young team of installers, polite & again very professional & clean workers. Experienced the very absolute minimum disruption during installation which took just over 1 1/2 days
Theresa, Merseyside Posted on 20/06/2016 , work completed 20/06/2016
Happy customer
Customer Service
Quality
Value
Since moving into a new home, I have called Tower Heating several times over the past few months to fix various problems - boiler, heating, plumbing & shower leaks. They have been experienced & knowledgeable in all areas and their work has been to a high standard. They are a professional, friendly & reliable team. I would not hesitate to call them again if I needed a plumber.
Lara, Merseyside Posted on 15/06/2016 , work completed 15/06/2016
Prompt and professional.
Customer Service
Quality
Value
Turned up on time. Well mannered workman. Cleared up each evening. Would certainly use them again, as they have done an excellent job.
Pauline, Merseyside Posted on 31/05/2016 , work completed 31/05/2016
First class professionals
Customer Service
Quality
Value
Tower heating project managed the complete refurbishment of our bathroom. The trades they used were excellent. The whole team were genuinely interested in the project which was delivered on time!
Christopher, Merseyside Posted on 19/05/2016 , work completed 19/05/2016
The trader replied (on 30/06/2016)
Christopher, thank you for your kind words and I'm glad you're as proud of your new bathroom as we are. We look forward to assisting wherever possible on your next project. Regards, Greg.
Brilliant job
Customer Service
Quality
Value
Just best we have had. Tops.
Patricia, Merseyside Posted on 12/05/2016 , work completed 12/05/2016
The trader replied (on 30/06/2016)
Thanks Patricia. Regards, Greg
Brilliant job
Customer Service
Quality
Value
We have used Tower Heating for many years and have always found them to be extremely professional, no job is too small or too complicated for them and always give good advice. I would recommend them to anyone.
Glenys, Merseyside Posted on 12/05/2016 , work completed 12/05/2016
The trader replied (on 24/06/2016)
Glenys, thank you for your kind words and we look forward to seeing you again soon. You know where we are whenever you need us. Regards, Stuart.
Prompt and professional
Customer Service
Quality
Value
Prompt and very efficient gas boiler service as usual from this company.
Jim, Merseyside Posted on 10/05/2016 , work completed 10/05/2016
The trader replied (on 24/06/2016)
Jim, thank you for your comments, see you again next year! Regards, Stuart.
Excellent service
Customer Service
Quality
Value
Very clean, reliable service. My home was respected and staff are polite. I would definitely recommend tower heating.
Lynda, Merseyside Posted on 10/05/2016 , work completed 10/05/2016
The trader replied (on 24/06/2016)
Thanks Lynda, we try our best to be as neat and tidy as possible and are extremely proud of our staff and the relationship we create with our customers. We always aim to treat your property with the respect that it deserves and as if it were our own. Thank you for your comments. Regards, Stuart.
Cannot rate Tower heating highly enough. Fantastic
Customer Service
Quality
Value
Cannot rate Tower heating highly enough. Fantastic job. Gordon and Tom fitted our new Combi boiler and additional radiators and we could not be more pleased. The installation was not as straight forward as it could have been but nothing was too much trouble and the best option (not the easiest) was always suggested by Gordon. Great care was always taken and Gordon and Tom had to work with and around our two dogs that are very nosey. New system was explained in great detail which was greatly appreciated. House is now at the perfect temperature with hot water on tap and with a 10 year guarantee from Worcester we have peace of mind each winter. Additional thanks to Greg for providing the initial quote and June in the office for arranging our installation date. Thank you all at Tower Ant & Carmy
scadge Posted on 03/05/2016 , work completed 03/05/2016
Always Excellent Service
Customer Service
Quality
Value
We have used Tower Heating for the past 3yrs for servicing of our home gas central heating system and also installation and servicing of the heating system at our rental property. Their work is of a very high standard, always carried out in a timely and efficient manner. Friendly and informative staff. We would highly recommend Tower Heating.
Johnever2 Posted on 24/04/2016 , work completed 24/04/2016
Excellent service
Customer Service
Quality
Value
Highly recommended, fast efficient service. Most impressed will certainly use again.
Dawn, Merseyside Posted on 22/04/2016 , work completed 22/04/2016
Prompt & professional
Customer Service
Quality
Value
He was very professional, arrived on time, completed the job to my total satisfaction. I would definitely recommend this company.
Elaine, Merseyside Posted on 21/04/2016 , work completed 21/04/2016
Superb
Customer Service
Quality
Value
Dan and George were careful and helpful working around the house. They were clean, tidy and very patient. Stuart put 'the icing on the cake' by showing me how to program the heating for summer and winter.
Barbara, Merseyside Posted on 14/04/2016 , work completed 14/04/2016