Endorsed by Which?

Tower Heating Ltd

4.9

697 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
697 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt & professional
Customer Service
Quality
Value
Keith arrived on time, he was polite and tidy. Thank you very much.
Paula, Merseyside Posted on 14/06/2018 , work completed 14/06/2018
Boiler service
Customer Service
Quality
Value
Always had excellent service from Tower Heating. Always arrive at time stated always clear up after they have been. Boiler serviced by Keith this morning.
Which? Trusted Traders Consumer Posted on 26/06/2018 , work completed 26/06/2018
Very friendly & efficient
Customer Service
Quality
Value
Lee was the engineer who fitted my new Worcester boiler. He was very friendly and efficient and the work was carried out with minimum upset. He left everywhere clean and tidy and I would not hesitate in recommending Tower heating to others.
Hazel, Merseyside Posted on 26/06/2018 , work completed 26/06/2018
Brilliant job
Customer Service
Quality
Value
James & Tom arrived promptly. They were very friendly and conducted themselves in a professional manner at all times. The work they carried out - removing an old boiler & fitting a new one - has been done to a very high standard. They worked cleanly throughout. I thoroughly recommend Tower Heating & its staff to future potential customers.
Christine, Merseyside Posted on 04/07/2018 , work completed 04/07/2018
True Professionals.
Customer Service
Quality
Value
First time I have had a boiler replaced, the whole experience was a good one, mainly due to the excellent work both James and Tom did. Both are a credit to Tower Heating.
Alastair, Merseyside Posted on 16/05/2018 , work completed 16/05/2018
Great job
Customer Service
Quality
Value
Great job, quick & professional.
Stephen, Merseyside Posted on 30/05/2018 , work completed 30/05/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on time, left house tidy, gave me advice. Very pleased with his work Keith.
Joan, Merseyside Posted on 09/07/2018 , work completed 09/07/2018
Boiler service
Customer Service
Quality
Value
The boiler was serviced today. Keith was very helpful and professional.
Sue, Merseyside Posted on 11/07/2018 , work completed 11/07/2018
Excellent work
Customer Service
Quality
Value
Team Gordon & Tom did a great job fitting our new Worcester 28 CDI compact combination boiler. It was far from easy but they sorted problems and were very professional, hard workers and extremely helpful. Tower Heating are always reliable and are first choice.
Colin, Merseyside Posted on 09/07/2018 , work completed 09/07/2018
Brilliant job
Customer Service
Quality
Value
From start to finish a very friendly professional job with real nice people.
Jackie, Merseyside Posted on 31/07/2018 , work completed 31/07/2018
Fantastic job
Customer Service
Quality
Value
Tower Heating have just fitted my Worcester Bosch Boiler and I am so pleased with how the company and fitters, James and Tom, worked in my house - really professional. I would recommend them always as the best!
Lilian, Merseyside Posted on 24/08/2018 , work completed 24/08/2018
Excellent job!
Customer Service
Quality
Value
Installation of my new boiler was carried out by Tom and Chris in a friendly and professional manner. There was little mess or disturbance and Chris carefully explained what he was doing and why. The boiler was commissioned and everything fully explained to me. Would thoroughly recommend Tower Heating to anyone.
Which? Trusted Traders Consumer Posted on 18/07/2018 , work completed 18/07/2018
Fantastic pair
Customer Service
Quality
Value
Chris and George Hayes were fantastic from start to finish. Would highly recommend this company and there two workers. Thank you.
Which? Trusted Traders Consumer Posted on 25/07/2018 , work completed 25/07/2018
Boiler installation
Customer Service
Quality
Value
We had a new central heating boiler installed. Greg did the preliminary visit to assess the work. All aspects of the visit were professional, from prompt arrival through to follow up with clear breakdown of prices. The engineers were hard working & especially cheerful. Gordon had great expertise and took a pride in his work. Even the trickiest aspects of fathoming out some previous awful pipework, didn't faze him. He worked efficiently with George H & Tom B and together they were a great team. Always happy & approachable.
Keith, Merseyside Posted on 16/10/2018 , work completed 16/10/2018
Excellent
Customer Service
Quality
Value
Gordon and Tim did a great job. Cheerful, respectful and listened.
Malcolm, Merseyside Posted on 08/11/2018 , work completed 08/11/2018
New Radiators
Customer Service
Quality
Value
I have just had a very positive with Tower Heating. The work carried out by Lee and Tom was first class, no mess and was competed on time as agreed. My wife even remarked that they were so good you wouldn't know they had been in the house !! From Greg with the initial consultation, to Laura in the office....the whole experience was excellent and I would have no hesitation in recommending them. Thank you Tower Heating !!
Customer in Merseyside Posted on 19/12/2018 , work completed 13/12/2018
Excellent job
Customer Service
Quality
Value
I used Tower for the first time to replace boiler & 2 radiators because of very positive online feedback. I was not disappointed. James & Tom completed job under planned time with minimal disruption & no mess. Very pleased & have no hesitation in recommending them.
David Hancock Posted on 13/11/2018 , work completed 13/11/2018
Pleasant and professional
Customer Service
Quality
Value
Cannot fault them in any way. Pleasant and professional. Very neat and tidy.
David, Merseyside Posted on 20/10/2018 , work completed 20/10/2018
My review
Customer Service
Quality
Value
Very efficient, pleasant workmen. Worked very hard, very tidy.
Anne-Marie, Merseyside Posted on 03/09/2018 , work completed 03/09/2018
Quality installation
Customer Service
Quality
Value
Very pleased with Tower Heating from quotation stage to completion of installation of new boiler (WB). Engineers James, Tom & Kieran were most helpful and carried out the work in a pleasant and professional manner.
Ron, Merseyside Posted on 17/04/2019 , work completed 17/04/2019
Excellent customer service from start to finish
Customer Service
Quality
Value
A problem toilet (poor flush) & dripping tap were becoming major issues for my elderly parents. Efficient, helpful and patient in dealing with older customers who needed a little more time to understand what work was needed. All work subsequently fixed at a very reasonable cost. Highly recommended this company.
Customer in Merseyside Posted on 25/10/2019 , work completed 04/10/2019
Fantastic service.
Customer Service
Quality
Value
Fantastic service.
Greg, Merseyside Posted on 24/10/2019 , work completed 24/10/2019
Very pleased indeed.
Customer Service
Quality
Value
Our central heating failed overnight Thursday/Friday. Tower Heating came out on the Friday. Offered to come on Monday to look more closely or give an estimate (but we were out on Monday). Came on Tuesday & did the job on Wednesday & Thursday. The employee who did the work was very pleasant, worked hard, was punctual & left everything tidy. 'The boss' called round on both days to make sure everything was well done.
Kathleen A, Merseyside Posted on 29/01/2020 , work completed 29/01/2020
The trader replied (on 19/02/2020)
Thanks for the great review, we make emergencies our priority and leave time every day for these. We pride ourselves on being a local, trustworthy and reliable company and are very glad you were pleased with the service.
Installation of central heating boiler and replacement radiator
Customer Service
Quality
Value
First rate service from the initial visit by Neil to the installation by Gordon, Kieran and electrician Keith. The price was exactly as quoted and the job was completed earlier than expected. Excellent customer service throughout from the whole team but special thanks to Gordon and Kieran who were excellent and left everywhere spotless.
Customer in Merseyside Posted on 12/02/2020 , work completed 12/02/2020
The trader replied (on 19/02/2020)
Thank you for a wonderful review! It means the world to us that you have taken the time to leave such a glowing review. We pride ourselves on our first class service and our upfront pricing. Thanks again!
central heating
Customer Service
Quality
Value
I had a new boiler transferred from loft to downstairs cupboard and 8 new radiators.Work was carried out quickly and efficiently. Staff were very polite and hard working.
Norma in Merseyside Posted on 31/05/2021 , work completed 26/05/2021
The trader replied (on 12/09/2022)
Thanks for your review Norma, we're really glad that you're pleased with your installation and our engineers. Thanks again, Stuart