Speedy effeciant replacement of faulty unit and no mess !!!
Big thank you to Keith. So glad at last to have a fully working unit. Effective and prompt service.
Customer in Merseyside
Posted on 25/04/2023
, work completed 25/04/2023
Recommended
Really helpful engineer
Excellent service today on boiler and the work we needed on a gas fire. Engineer (Keith) was really patient with my Mum who tends to get in the way! Would certainly recommend. Thanks.
Paul in Merseyside
Posted on 14/04/2023
, work completed 14/04/2023
Recommended
Boiler repair and service
Never so glad to see these guys. 5 days of no heat or hot water. Explained I'm disabled and pensioner and visit arranged quickly to suit me. Arrived early, soon diagnosed problem. They were very friendly, efficient and quick. Boiler fixed and serviced in no time, now I'm warm. Great job Keith and Harvey. Will definitely use Tower again, I was surprised how reasonably priced. Thank you so much for making an old lady happy!
Susan in Merseyside
Posted on 05/04/2023
, work completed 05/04/2023
Recommended
Replacement expansion valve
Steve was very professional , polite and efficient . Fault diagnosed very quickly and valve replaced . Very happy with job done. Highly recommended.
Customer in Merseyside
Posted on 30/03/2023
, work completed 30/03/2023
Recommended
Great Service
Had my gas fire fixed by Keith, from Tower Heating. He was fantastic. Explained everything thoroughly and also helped with booking another visit for boiler review. Great service would highly recommend
Dawn in Merseyside
Posted on 10/03/2023
, work completed 10/03/2023
Recommended
Organised and efficient
Two engineers (Dan and Tom) from Tower Heating did a great job fitting my boiler. They came on time, worked hard and efficiently and cleaned up after they went. They showed me how to use my boiler and made sure I was happy before they left. Tower Heating as a whole have been a straight forward and helpful company to deal with. I can recommend.
Steven in Merseyside
Posted on 08/03/2023
, work completed 08/03/2023
Recommended
Worcester boiler repair
Another expert job done to repair my old gas boiler. The guys at Tower Heating are always brilliant and really helpful, and Steve L is especially knowledgeable and competent as well as being really friendly. I can’t recommend Steve L or Tower Heating enough, I’ve used them for the past 7 years and know I can always rely on them to get things sorted quickly and make sure I’ve got a working boiler. Thanks guys!
Customer in Merseyside
Posted on 01/03/2023
, work completed 01/03/2023
Recommended
New Worcester Boiler
New Worcester boiler. Very professional service from start to finish. Exceptionally tidy work clearing all the untidy pipe work and replacing. All looks and works great. Tidied everything up afterwards as well. Wouldn’t hesitate to use again.
Customer in Merseyside
Posted on 24/02/2023
, work completed 23/02/2023
Recommended
Excellent Job
From start to finish this company we're professional ,Stuart came round to do a survey and gave us options and we arranged to have a new boiler fitted. The job was completed by Tom and Ben who were both professional, clean and tidy workers I hardly knew they were there. They solved radiator problems which have plagued our system for years. I can thoroughly recommend Tower Heating they employ good considerate, knowledgeable workers and I have to say have been a pleasure to deal with. Thanks so much Tom, Ben and Stuart for your excellent service and workmanship.
Customer in Merseyside
Posted on 23/02/2023
, work completed 23/02/2023
Recommended
Efficient, Courteous and Professional
Tower Heating came out to us on 22/12. (We were fed up waiting for British Gas.) They diagnosed to problem and returned at 8.15am in 28/12 - the first available opportunity - to repair our 17 year old boiler. Greg, the Director came out as agreed to quote for a new boiler on 24/1/23. We received a detailed quote on 27/1/23 and were offered a start date of 7/2/23, finishing on 8/2/23. The engineers Tom and Ben were punctual, courteous, efficient and professional. They worked hard and left the house as they found it. They explained what they had done and why. The new boiler was functional at the end of 7/2, and 8/2/23 was mainly a power flush to clean our system, which had not been cleaned for at least 10 years. I was instructed how to use Google Nest and Home. We were pleased to use Tower Heating as they were thoroughly courteous, efficient and professional at every stage of the process. We weren’t asked to pay a penny until the job was complete. We’re delighted with their work - it was a pleasure to deal with them. They deserve every success.
Customer in Merseyside
Posted on 10/02/2023
, work completed 08/02/2023
Recommended
Radiator installation
Work was performed on time to a good standard by friendly engineers Nigel and Ollie. The job was done quickly and cleanly.
Customer in Merseyside
Posted on 13/01/2023
, work completed 12/01/2023
Recommended
Repair loose thermostat
Keith was a very efficient and professional engineer and very friendly and helpful. We were delighted with his work
Customer in Merseyside
Posted on 10/01/2023
, work completed 23/01/2010
Recommended
“Very Professional and Excellent After Service"
We had a new boiler installed recently. The team at Tower Heating excelled in every way. Communication, knowledge and competence were outstanding. The receptionist was very friendly, confident and efficient. Stuart explained all the options together with the pros and cons. We did not feel under pressure at any time. Hard copies of what we spoke about were posted and received within a couple of days. Nigel, an excellent engineer, and his apprentice Ben were hardworking, polite and tidy. Nothing was too much trouble. They were very thorough and carried out the work professionally. The after-sales service was brilliant. Steve resolved what we thought was a fault in minutes. We thoroughly recommend Tower Heating Ltd.
Customer in Merseyside
Posted on 03/12/2022
, work completed 02/12/2022
Recommended
Prompt, professional and friendly service
Tower Heating recently installed a new Bosch boiler and thermostat in our house. The service from the initial enquiry with Stuart and the team at the office was prompt and professional. Tom on the installation team was on time, very clean/tidy, polite and persevered to fix a piping issue from the original system that was causing an error. A delightful service received from start to finish at a competitive price. Highly recommend.
Danielle in Merseyside
Posted on 03/12/2022
, work completed 02/12/2022
Recommended
Efficient service as usual
Keith turned up on time to carry out gas fire maintenance, all done quickly and efficiently even whilst contending with my 16 week old teething puppy!
Customer in Merseyside
Posted on 15/11/2022
, work completed 12/10/2022
Recommended
Boiler and fire service
Keith attended and was friendly, professional and did a really good job. I would definitely recommend tower heating.
Customer in Merseyside
Posted on 12/11/2022
, work completed 11/11/2022
Recommended
Highly recommended
Excellent engineers, fitted my new boiler with no fuss, helpful office staff, working practices second to none, very respectful and left my home cosy and tidy.
Customer in Merseyside
Posted on 01/11/2022
, work completed 21/10/2022
Recommended
Fixed our heating at the agreed time and for the price quoted
We have used Tower Heating for many years and have always found them reliable and reasonably priced. Our engineer was Keith and he turned up at the agreed time and did the work to fix our heating without any fuss and for the price that had been quoted at the initial visit.
Customer in Merseyside
Posted on 27/10/2022
, work completed 27/10/2022
Recommended
Keith
Keith called to attend to a slight issue I had with my boiler , he rang first to confirm it was convenient (as he was early) was professional and polite - Keith you are a credit to Tower Heating and I would not hesitate to use them again and recommend Thanks again
Customer in Merseyside
Posted on 27/10/2022
, work completed 27/10/2022
Recommended
Efficient and courteous
Very helpful and kept us informed all through installation Problems dealt with efficiently and quickly
Customer in Merseyside
Posted on 15/09/2022
, work completed 15/09/2022
Recommended
Gas Boiler Service
As always, excellent service. Lee, and his Apprentice Ben, very friendly and professional. Specifically asked for Lee and waited until he was available. Fabulous workmanship and very tidy.
Customer in Merseyside
Posted on 30/08/2022
, work completed 24/08/2022
Recommended
Professional and friendly service as always
I’ve used Tower Heating for years and they always give great advice and also advice about energy efficiency. They try to send the same engineer so it was nice to see Lee again for our boiler service and minor hot water plumbing maintenance that we inherited with the house. He also discussed how to use our boiler and controls more efficiently to save on gas. East to book appointments over the phone and prompt service. Highly recommended.
Customer in Merseyside
Posted on 29/08/2022
, work completed 26/08/2022
Recommended
Great Clean Boiler Service
Our annual boiler service was carried out quickly, cleanly and efficiently by Lee and Ben. Thank you
Customer in Merseyside
Posted on 23/08/2022
, work completed 23/08/2022
Recommended
Excellent Service
Wanting to use a local firm, we chose Tower Heating on the basis of their excellent reviews and we were not disappointed. From the initial survey visit to the completion of the job - replacement of our elderly "conventional" boiler with a combi one - the service was brilliant. Steve and Tom worked really hard over the 3 days, with a very pleasant and professional manner. Any questions were answered immediately and after the job was completed they left everywhere they had worked very clean and tidy. When contacting the office staff on any issue the same level of service was apparent, making the whole process very straightforward.
Bob and Val in Merseyside
Posted on 11/07/2022
, work completed 06/07/2022
Recommended
Prompt ,professional service
Encountered water heating problem and called Tower heating - Keith and Ollie turned up within 90 mins and resolved the issue promptly and efficiently and left no mess. They explained what the problem was and the solution and job was completed with 45 mins.
Customer in Merseyside
Posted on 17/05/2022
, work completed 17/05/2022
Recommended