Endorsed by Which?

Tower Heating Ltd

4.9

697 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
697 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Replacement
Customer Service
Quality
Value
Gordon and George arrived promptly, they were very courteous! Not a bit grumpy! They have been a delight to have do the job as the weather was the coldest for a good few years. They also made sure I was warm as soon as they possibly could. They left everything very tidy when finished each day. I couldn't have wished for 2 nicer people.
Brenda, Merseyside Posted on 27/02/2018 , work completed 27/02/2018
Highly recommended
Customer Service
Quality
Value
Gordon, George & Steve from Tower Heating did a splendid job when replacing our aged central heating system. Start to finish went according to plan. Greg did a good initial survey and we were confident in his choice about the scope of work required.
David, Merseyside Posted on 20/06/2018 , work completed 20/06/2018
Replacement central heating boiler
Customer Service
Quality
Value
I don't normally provide feedback but in this case, I felt that the service given by Tower Heating was worth the effort. From the initial contact with Greg to the installation by George the service was courteous and professional; nothing was too much trouble and extra care was taken due to Covid. Everything promised at the initial survey was delivered on time and on budget.
Customer in Lancashire Posted on 07/01/2021 , work completed 05/01/2021
The trader replied (on 18/01/2021)
Thanks for taking the time to share your experience and leave us a review, it's great to hear our service warranted the effort! We understand that we have great responsibility as a company providing essential services during a pandemic, so it's pleasing to read that you recognised our extra efforts. It's also great to hear that everything promised was delivered on time and within budget. We always provide prices upfront and for new boilers in particular, we take care to make sure they are comprehensive. That way we can always stick to the quoted price. Thanks again, Stuart
Excellent Service
Customer Service
Quality
Value
Wanting to use a local firm, we chose Tower Heating on the basis of their excellent reviews and we were not disappointed. From the initial survey visit to the completion of the job - replacement of our elderly "conventional" boiler with a combi one - the service was brilliant. Steve and Tom worked really hard over the 3 days, with a very pleasant and professional manner. Any questions were answered immediately and after the job was completed they left everywhere they had worked very clean and tidy. When contacting the office staff on any issue the same level of service was apparent, making the whole process very straightforward.
Bob and Val in Merseyside Posted on 11/07/2022 , work completed 06/07/2022
The trader replied (on 19/10/2022)
Thanks Bob and Val for taking the time to leave such a glowing review. We're glad you're happy with your new system, but also that you were pleased with how our engineers completed the work. This resonates with us as we appreciate that whilst heating is our product, our business is customer service. Thanks again, Stuart
Which? Local Review
Customer Service
Quality
Value
We have used this firm for several years for installation of a new boiler and subsequent annual servicing and maintenance. Recently they solved a problem with our radiators efficiently and cheerfully. The have always proved reliable, turning up when they said they would.
Consumer123 Posted on 17/04/2012 , work completed 17/04/2012
Servicing and repair on boiler
Customer Service
Quality
Value
No complaints at all. Tower Heating Ltd came within half an hour of me ringing them and stuck to their quote too. I recommend.
Brian, Liverpool Posted on 07/01/2016 , work completed 07/01/2016
Excellent work.
Customer Service
Quality
Value
Central heating installation, with radiators, was arranged very well. Good organisation and excellent staff. Danny and tom are good lads, good workers.
Michael, Merseyside Posted on 08/03/2017 , work completed 08/03/2017
Trusted over 23 Years
Customer Service
Quality
Value
We have an excellent trader/customer relationship with Neil and his team having worked with them since 1993. Never had a problem with their work or service and this occasion was no different. We had a new shower fitted. It looks good, works well and there was no mess.
blueboy7 Posted on 24/11/2016 , work completed 24/11/2016
Excellent
Customer Service
Quality
Value
Been with Tower Heating for years, very good quality and Keith the engineer is very polite.
Which? Trusted Traders Consumer Posted on 15/11/2016 , work completed 15/11/2016
Brilliant job, well done
Customer Service
Quality
Value
Gordon and Steve did a brilliant job for us fitting the boiler and would recommend them to anybody. Will certainly use them again.
Keith, Merseyside Posted on 10/10/2016 , work completed 10/10/2016
Fantastic job
Customer Service
Quality
Value
Yet another fantastic job from this family business. I've used them for over 30 years, father, and not son, and have consistently been impressed. Excellent work!
Steven, Merseyside Posted on 21/10/2016 , work completed 21/10/2016
Longstanding good service
Customer Service
Quality
Value
Lee Power called this morning for his annual visit to service the central heating boiler. Cheerful, as usual. Tower Heating have looked after our C/H and Plumbing needs for many years and we are happy to recommend them.
Michael, Merseyside Posted on 24/11/2016 , work completed 24/11/2016
Prompt & professional
Customer Service
Quality
Value
We have been dealing with Tower Heating for many years. The company has expanded over the past few years with an increase in staff, Keith being a new member. He has been to our house on several jobs and we have always found him to be very professional and helpful. He is a polite, friendly person.
Sandra, Merseyside Posted on 14/08/2017 , work completed 14/08/2017
All aspects excellent.
Customer Service
Quality
Value
Excellent with Tower Heating from speaking to Jean at "Control". James was assigned to me and the service has been up and beyond the call of customer care. Thank you, Tower Heating.
Mavis, Merseyside Posted on 13/01/2017 , work completed 13/01/2017
Prompt & efficient service
Customer Service
Quality
Value
Very professional service from point of contact to completion of job. Lee resolved the problem for me - very polite & personable - and no mess left.
Monica, Merseyside Posted on 14/10/2016 , work completed 14/10/2016
Excellent service - very pleased.
Customer Service
Quality
Value
Stuart arrived on time - did the job in half the time anticipated and did a thoroughly excellent job. I will use Tower Heating without hesitation going forward.
Molly, Merseyside Posted on 23/02/2017 , work completed 23/02/2017
Excellent workers
Customer Service
Quality
Value
James and Tom were excellent workers, sorting out a particular awkward job. Both very friendly.
Jacqueline, Merseyside Posted on 25/04/2017 , work completed 25/04/2017
Excellent job
Customer Service
Quality
Value
Excellent job, engineers, very clean work. Tom & Keith engineers.
John, Merseyside Posted on 17/03/2017 , work completed 17/03/2017
Very good and efficient work.
Customer Service
Quality
Value
Danny, Tom, Lee all arrived on time, were extremely polite and professional. The work was carried out cleaning and efficiently, and the house was left clean and tidy.
Geoff, Merseyside Posted on 08/03/2017 , work completed 08/03/2017
My review
Customer Service
Quality
Value
Prompt and professional, excellent service.
Hazel, Merseyside Posted on 21/03/2017 , work completed 21/03/2017
Quality service
Customer Service
Quality
Value
Always happy to support a local business which provides a good service from the initial phone call to the job being carried out professionally.
Ian, Merseyside Posted on 30/03/2017 , work completed 30/03/2017
Arrived on time. Tidy
Customer Service
Quality
Value
Tom & Lee were excellent. Professional and good value for money. Would recommend.
Almudena, Merseyside Posted on 21/02/2017 , work completed 21/02/2017
Prompt and professional
Customer Service
Quality
Value
The engineers were friendly and helpful.
Sydney, Merseyside Posted on 31/03/2017 , work completed 31/03/2017
Brilliant job
Customer Service
Quality
Value
Very good job, proper trades people. Gordon & Tom worked hard all day. Turned up on time. Cleaned up every day. First class work. Would recommend them and Tower Heating. Well done.
Paul, Merseyside Posted on 30/03/2017 , work completed 30/03/2017
Excellent Job
Customer Service
Quality
Value
James and George were prompt, explained everything so I was informed about the boiler change. Clean and tidy, polite and reliable. Wouldn't hesitate to recommend Tower Heating.
Paula, Merseyside Posted on 29/06/2017 , work completed 29/06/2017