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Tower Heating Ltd

4.9

696 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
696 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very Happy
Customer Service
Quality
Value
James from tower heating was polite and courteous. He answered all my questions. His work was to a very high standard - very impressed.
Which? Trusted Traders Consumer Posted on 14/11/2019 , work completed 14/11/2019
The best around!
Customer Service
Quality
Value
I must thank you, as a company and especially James and Tom who have installed a first class radiator to my utility room. The pipe work, both plastic and copper was first class with excellent supporting clips and brackets. After the pipework, the kitchen and utility toom was done, were swept, leaving the job clean and tidy. Thank you very much.
Which? Trusted Traders Consumer Posted on 01/11/2019 , work completed 01/11/2019
Excellent customer service from start to finish
Customer Service
Quality
Value
A problem toilet (poor flush) & dripping tap were becoming major issues for my elderly parents. Efficient, helpful and patient in dealing with older customers who needed a little more time to understand what work was needed. All work subsequently fixed at a very reasonable cost. Highly recommended this company.
Customer in Merseyside Posted on 25/10/2019 , work completed 04/10/2019
Efficient and professional job
Customer Service
Quality
Value
Prompt service. Job carried out in very professional and efficient manner by George H and rest of team.
Denis, Merseyside Posted on 25/10/2019 , work completed 25/10/2019
Fantastic service.
Customer Service
Quality
Value
Fantastic service.
Greg, Merseyside Posted on 24/10/2019 , work completed 24/10/2019
Excellent job
Customer Service
Quality
Value
James & Tom B worked well. Carried job out quickly & efficiently, any minor issues were sorted straight away. Definitely recommend.
Paula, Cheshire Posted on 22/10/2019 , work completed 22/10/2019
Superb service.
Customer Service
Quality
Value
Attention to detail excellent from start to finish. George H and Kieran were honest, reliable, hardworking, treating my property with respect and care, and George H dealt with a technical problem quickly, safely and efficiently. Outstanding professionalism. Would recommend Tower Heating every time. A superb service, great team.
Karen, Merseyside Posted on 01/10/2019 , work completed 01/10/2019
Repair to central heating pipe work
Customer Service
Quality
Value
In today's world it is unusual to come across a company that operates on, sadly, old world values, of professional values, of high quality workmanship and courtesy. We have used Tower Heating on two separate occasions and found them each time to be exemplary in all aspects of work undertaken for us. Communication on what work has to be done and then resolving the issue completely. I have no hesitation to recommend Tower Heating to any prospective person who has an issue with central heating systems or general plumbing.
Michael Posted on 20/09/2019 , work completed 18/09/2019
A very satisfactory result to an emergency call out
Customer Service
Quality
Value
A first-class job by Steve. He responded to our call within a couple of hours and made the system safe and then he had the foresight to identify the problem and prepare, thus avoiding delay. He was punctual, polite and skilled. Many thanks for an excellent job.
Jack, Merseyside Posted on 23/08/2019 , work completed 23/08/2019
Very fast call out response and problem fixed
Customer Service
Quality
Value
Very fast call out response. Charges and call out fees clearly explained on the phone. Problem identified straight away, luckily the engineer had the part in his van and boiler was back working straight away.
Customer in Merseyside Posted on 31/07/2019 , work completed 30/07/2019
Prompt response to problem.
Customer Service
Quality
Value
Replace motor in hot water/heating valve system Friendly and polite staff. Problem resolved quickly by experienced plumber. Follow-up call to check everything was satisfactory.
David, Merseyside Posted on 31/07/2019 , work completed 30/07/2019
Steve Holder - Boiler Replacement
Customer Service
Quality
Value
A very professional company - an exceptional service - George and Tom who carried out most on the new boiler replacement we very communicative whilst being in the background as life in our home went on a normal. Workmanship was superb and they took great care to ensure the work was carried out in a first class way - I would not hesitate to recommend Tower Heating to everybody.
Steve Holder Posted on 24/06/2019 , work completed 21/06/2019
Brilliant throughout
Customer Service
Quality
Value
Tower Heating have been excellent from the start, a thorough check of our old boiler/system was made and a recommendation of the most appropriate replacement for us. The workmen James and Chaise were very professional and highly skilled. All the work was seamlessly co-ordinated and any questions we asked were patiently and clearly answered. We thoroughly recommend Tower Heating.
Customer Posted on 19/06/2019 , work completed 19/06/2019
Excellent work
Customer Service
Quality
Value
Excellent workers and very tidy Always on time and the work was done just as we wanted couldn't of asked for more. Everything went smoothly i would recommend this company to everyone especially James & Chalse.
Customer in Merseyside Posted on 17/06/2019 , work completed 13/06/2019
Brilliant workers.
Customer Service
Quality
Value
Excellent workers and very tidy and caring with it. Always on time, everything went smoothly and calmly. Very pleased with the company and especially James & Chalse.
Maureen, Merseyside Posted on 24/05/2019 , work completed 24/05/2019
Professional.
Customer Service
Quality
Value
Very obliging & helpful.
Irvine, Merseyside Posted on 22/05/2019 , work completed 22/05/2019
Great service, keep it local. Bin off the big boys...
Customer Service
Quality
Value
Been using British gas for 10 years but following a rip off tactic over excess payment have dumped them and gone to paying for a service and self insuring the boiler with regular savings. Keith did the job, phoned to say he was coming early, was this okay. Showed me all the work he had done and left the place spotless. From booking to payment a great service, would recommend Tower heating without a doubt. In fact my neighbour put me onto these guys and they were as good as he said. Thanks Keith, see you next year.
Customer in Merseyside Posted on 21/05/2019 , work completed 21/05/2019
Could not be better.
Customer Service
Quality
Value
On time. Pleasant. Efficient. Tidy. I could not be happier with the service provided by James & Tom.
Peter, Merseyside Posted on 17/05/2019 , work completed 17/05/2019
Amazing job.
Customer Service
Quality
Value
Would highly recommend Tower Heating. James, George and Kieran fitted a new boiler. Excellent job, Great service, very helpful explaining things, left everywhere spotless. Professional work as a team.
Lorraine, Merseyside Posted on 08/05/2019 , work completed 08/05/2019
Professional
Customer Service
Quality
Value
Short lead time between diagnosis and repair punctual, clean, courteous and efficient. Delighted with result.
Pauline, Merseyside Posted on 07/05/2019 , work completed 07/05/2019
Prompt, efficient and professional service
Customer Service
Quality
Value
My new boiler installation was carried out by engineer James assisted by his apprentice Kieran. Both these gentlemen were a pleasure to have in my home. They were friendly, helpful and informative and did an excellent installation. I cannot recommend Tower Heating too highly. They may not be the cheapest, but you get what you pay for and in my experience if you buy cheap, you pay twice.
Customer in Merseyside Posted on 06/05/2019 , work completed 03/05/2019
Brilliant job.
Customer Service
Quality
Value
Very pleased with James & Kieran's work. They were friendly, hard working, arrived on time and cleaned up after themselves, would definitely recommend Tower Heating.
Lynne, Merseyside Posted on 25/04/2019 , work completed 25/04/2019
Quality installation
Customer Service
Quality
Value
Very pleased with Tower Heating from quotation stage to completion of installation of new boiler (WB). Engineers James, Tom & Kieran were most helpful and carried out the work in a pleasant and professional manner.
Ron, Merseyside Posted on 17/04/2019 , work completed 17/04/2019
Professional, friendly and tidy
Customer Service
Quality
Value
Tower Heating arrived on time to replace a combi boiler. Lee and Tom patiently answered my barrage of questions and undertook their job efficiently and professionally. They were tidy and respectful. I have no hesitation in recommending Tower Heating. All work was completed within the agreed time frame and cost.
Catherine, Merseyside Posted on 04/04/2019 , work completed 04/04/2019
Absolutely brilliant
Customer Service
Quality
Value
The work was done with friendly happy work by James and Tom, very happy with everything. Would recommend them to anyone. Laura a happy woman.
Which? Trusted Traders Consumer Posted on 04/04/2019 , work completed 04/04/2019