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Tower Heating Ltd

4.9

687 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
687 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Prompt response to problem.
Customer Service
Quality
Value
Replace motor in hot water/heating valve system Friendly and polite staff. Problem resolved quickly by experienced plumber. Follow-up call to check everything was satisfactory.
David, Merseyside Posted on 31/07/2019 , work completed 30/07/2019
Recommended
Steve Holder - Boiler Replacement
Customer Service
Quality
Value
A very professional company - an exceptional service - George and Tom who carried out most on the new boiler replacement we very communicative whilst being in the background as life in our home went on a normal. Workmanship was superb and they took great care to ensure the work was carried out in a first class way - I would not hesitate to recommend Tower Heating to everybody.
Steve Holder Posted on 24/06/2019 , work completed 21/06/2019
Recommended
Brilliant throughout
Customer Service
Quality
Value
Tower Heating have been excellent from the start, a thorough check of our old boiler/system was made and a recommendation of the most appropriate replacement for us. The workmen James and Chaise were very professional and highly skilled. All the work was seamlessly co-ordinated and any questions we asked were patiently and clearly answered. We thoroughly recommend Tower Heating.
Customer Posted on 19/06/2019 , work completed 19/06/2019
Recommended
Excellent work
Customer Service
Quality
Value
Excellent workers and very tidy Always on time and the work was done just as we wanted couldn't of asked for more. Everything went smoothly i would recommend this company to everyone especially James & Chalse.
Customer in Merseyside Posted on 17/06/2019 , work completed 13/06/2019
Recommended
Brilliant workers.
Customer Service
Quality
Value
Excellent workers and very tidy and caring with it. Always on time, everything went smoothly and calmly. Very pleased with the company and especially James & Chalse.
Maureen, Merseyside Posted on 24/05/2019 , work completed 24/05/2019
Recommended
Professional.
Customer Service
Quality
Value
Very obliging & helpful.
Irvine, Merseyside Posted on 22/05/2019 , work completed 22/05/2019
Recommended
Great service, keep it local. Bin off the big boys...
Customer Service
Quality
Value
Been using British gas for 10 years but following a rip off tactic over excess payment have dumped them and gone to paying for a service and self insuring the boiler with regular savings. Keith did the job, phoned to say he was coming early, was this okay. Showed me all the work he had done and left the place spotless. From booking to payment a great service, would recommend Tower heating without a doubt. In fact my neighbour put me onto these guys and they were as good as he said. Thanks Keith, see you next year.
Customer in Merseyside Posted on 21/05/2019 , work completed 21/05/2019
Recommended
Could not be better.
Customer Service
Quality
Value
On time. Pleasant. Efficient. Tidy. I could not be happier with the service provided by James & Tom.
Peter, Merseyside Posted on 17/05/2019 , work completed 17/05/2019
Recommended
Amazing job.
Customer Service
Quality
Value
Would highly recommend Tower Heating. James, George and Kieran fitted a new boiler. Excellent job, Great service, very helpful explaining things, left everywhere spotless. Professional work as a team.
Lorraine, Merseyside Posted on 08/05/2019 , work completed 08/05/2019
Recommended
Professional
Customer Service
Quality
Value
Short lead time between diagnosis and repair punctual, clean, courteous and efficient. Delighted with result.
Pauline, Merseyside Posted on 07/05/2019 , work completed 07/05/2019
Recommended
Prompt, efficient and professional service
Customer Service
Quality
Value
My new boiler installation was carried out by engineer James assisted by his apprentice Kieran. Both these gentlemen were a pleasure to have in my home. They were friendly, helpful and informative and did an excellent installation. I cannot recommend Tower Heating too highly. They may not be the cheapest, but you get what you pay for and in my experience if you buy cheap, you pay twice.
Customer in Merseyside Posted on 06/05/2019 , work completed 03/05/2019
Recommended
Brilliant job.
Customer Service
Quality
Value
Very pleased with James & Kieran's work. They were friendly, hard working, arrived on time and cleaned up after themselves, would definitely recommend Tower Heating.
Lynne, Merseyside Posted on 25/04/2019 , work completed 25/04/2019
Recommended
Quality installation
Customer Service
Quality
Value
Very pleased with Tower Heating from quotation stage to completion of installation of new boiler (WB). Engineers James, Tom & Kieran were most helpful and carried out the work in a pleasant and professional manner.
Ron, Merseyside Posted on 17/04/2019 , work completed 17/04/2019
Recommended
Professional, friendly and tidy
Customer Service
Quality
Value
Tower Heating arrived on time to replace a combi boiler. Lee and Tom patiently answered my barrage of questions and undertook their job efficiently and professionally. They were tidy and respectful. I have no hesitation in recommending Tower Heating. All work was completed within the agreed time frame and cost.
Catherine, Merseyside Posted on 04/04/2019 , work completed 04/04/2019
Recommended
Absolutely brilliant
Customer Service
Quality
Value
The work was done with friendly happy work by James and Tom, very happy with everything. Would recommend them to anyone. Laura a happy woman.
Which? Trusted Traders Consumer Posted on 04/04/2019 , work completed 04/04/2019
Recommended
Very professional
Customer Service
Quality
Value
Tower Heating did a great job replacing my 30 year old Baxi conventional boiler. George and Tom were both very polite and kept me well informed through the process. All the work carried out was done to professional standard and they left the house as they found it. I would highly recommend Tower Heating to anyone and will be using them again for any future work and servicing required on my central heating system.
Customer in Merseyside Posted on 28/03/2019 , work completed 12/03/2019
Recommended
A warm and cosy house !
Customer Service
Quality
Value
Following a consultation and a formal quote, Tower Heating supplied and fitted a new boiler, completely re-piped the heating system (ground and first floor) and installed a full set of new radiators. The end result is a loft devoid of pipes, water tanks and hot water cylinder, replaced by a system housed on the ground floor system - brilliant ! Tower Heating were thoroughly professional in all aspects of the project and our installers James and Chase were diligent, conscientious and friendly and made sure we were comfortable while the work were progressing. The house has been transformed to a warm and cosy place with a modern and efficient central heating and hot water system which will undoubtedly reduce our energy costs over the long term, so a big thanks to the team at Tower Heating !
Customer in Merseyside Posted on 26/03/2019 , work completed 18/03/2019
Recommended
My review.
Customer Service
Quality
Value
They didn't notice leaking heat exchanger in first visit, otherwise they would be top rating on all counts.
Alan, Merseyside Posted on 25/03/2019 , work completed 25/03/2019
Recommended
Prompt and professional.
Customer Service
Quality
Value
Lee and Tom B arrived on time & immediately put down dust sheets to protect floors & carpets. They laid out their tools neatly & set out to work quickly. They were considerate throughout and explained the job process fully. When they had finished they cleaned and hoovered throughout and left the property immaculate. They gave me a clear explanation of how to maintain and monitor the heating system. I have no hesitation in recommending Lee & Tom B in the future.
Anne, Merseyside Posted on 14/03/2019 , work completed 14/03/2019
Recommended
Excellent.
Customer Service
Quality
Value
Fast, efficient and friendly service. Highly recommended.
Moira, Merseyside Posted on 12/03/2019 , work completed 12/03/2019
Recommended
Prompt & very professional
Customer Service
Quality
Value
Following a minor problem with our central heating, phoned Tower Heating and spoke to Steve on emergency phone number. Steve came out within half an hour - very quick to solve problem. An extremely helpful, polite and efficient engineer.
Mike, Merseyside Posted on 09/03/2019 , work completed 09/03/2019
Recommended
Highly satisfied
Customer Service
Quality
Value
Very helpful, cheerful service. Great attention to detail and commitment to producing an excellent result. Technically excellent and flexible approach. Completed project good value.
Rodney, Merseyside Posted on 25/02/2019 , work completed 25/02/2019
Recommended
Boiler service.
Customer Service
Quality
Value
Arrived on time. Always efficient.
Denis, Merseyside Posted on 25/02/2019 , work completed 25/02/2019
Recommended
Totally reliable and efficient.
Customer Service
Quality
Value
Tower Heating have installed our boiler, changed our radiators and given good service over the past 6 years. Our children in their own homes also have used Tower Heating. All staff friendly, professional, trustworthy, tidy up any mess and reliable.
Deborah, Merseyside Posted on 05/02/2019 , work completed 05/02/2019
Recommended
Prompt and very good work.
Customer Service
Quality
Value
We were very pleased with Gordon & George, they were always early & very hard workers. Friendly & cleaned up after them.
Barbara, Merseyside Posted on 05/02/2019 , work completed 05/02/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.