Endorsed by Which?

Tower Heating Ltd

4.9

697 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
697 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Knowledgeable, professional.
Customer Service
Quality
Value
Tower fixed NEST, which my electrician could not get operating. Identified faults in my central heating system and fixed them. Keith and Tom did a great job.
Edward, Merseyside Posted on 03/04/2018 , work completed 03/04/2018
Replacement Boiler
Customer Service
Quality
Value
Called tower heating to replace my boiler which had broken down. They sent Gordon and Tom round to remove my old one and fit the new, very professional and helpful from start to finish, would recommend both the company and the lads who came round highly
Mike__ Posted on 22/04/2018 , work completed 22/04/2018
Fantastic service
Customer Service
Quality
Value
Chris & Tim arrived promptly to fit my new boiler, both were very polite and personable. They tidied up after work and even put my boiler cupboard back together for which I am very grateful. Explained the workings of boiler in simple terms. An excellent job. Highly recommend.
Which? Trusted Traders Consumer Posted on 20/04/2018 , work completed 20/04/2018
Fantastic job
Customer Service
Quality
Value
Very pleased with company and staff. James and chaise fitted my new boiler and they where absolutely fantastic.
Which? Trusted Traders Consumer Posted on 06/04/2018 , work completed 06/04/2018
Absolute professionals
Customer Service
Quality
Value
We were looking to update our old central heating by putting in a new boiler and adding a few radiators. Everything was explained to us about the design. We got a date for the work to be done and then James and George, the engineers came. Everything went to plan and we were consulted throughout the process. We are delighted with the results! We could not have met more pleasant, helpful, considerate and professional people. Thank you so much!
Susan, Merseyside Posted on 08/05/2018 , work completed 08/05/2018
Service
Customer Service
Quality
Value
Keith and Chalse arrived on time. Friendly and efficient, excellent service.
Which? Trusted Traders Consumer Posted on 29/06/2018 , work completed 29/06/2018
Friendly yet professional
Customer Service
Quality
Value
The work was carried out exactly as we were told and went totally to schedule we were given.
James Frank, Merseyside Posted on 06/07/2018 , work completed 06/07/2018
Above my expectations
Customer Service
Quality
Value
Keith arrived on time to carry out a full gas safety check. He worked extremely well and efficiently. I am really pleased with the work carried out - it went well above my expectations. Wouldn't hesitate to have further work carried out by Tower Heating.
Which? Trusted Traders Consumer Posted on 14/06/2018 , work completed 14/06/2018
Very good service
Customer Service
Quality
Value
Keith arrived promptly, was polite and courteous. The service was done efficiently, and was explained as the work was progressing. Very good service.
Peter, Merseyside Posted on 27/06/2018 , work completed 27/06/2018
Very professional
Customer Service
Quality
Value
Very pleased with the workmanship of Danny & Tom from Tower Heating. Both pleasant, neat & tidy and very professional.
Anne, Merseyside Posted on 09/07/2018 , work completed 09/07/2018
Our new boiler
Customer Service
Quality
Value
Everything about our relationship with Tower has been exemplary. Neil and Greg spent time with us and explained everything about our installation in clear and friendly, non-pressured terms. Installers James and Tom, took care to protect our floor areas, were as inconspicuous as possible, polite and knowledgeable. They left us completely satisfied with the installation, they'll be welcome in our house again.
Geraint, Merseyside Posted on 27/11/2018 , work completed 27/11/2018
Boiler replacement , first class company
Customer Service
Quality
Value
Had my ageing boiler replaced with a much recommended Worcester Bosch about 2 weeks ago James turned up at exactly the time he said he would and was really friendly and explained exactly what he was going to do and answered all my questions . From that moment on he treated my house with the utmost respect . Chaise joined him on the second day and the job was finished in the two days as quoted . The standard of work is absolutely first class and I don't say this lightly . I fully recommend Tower heating 5 star company ....Thanks again James & Chaise
Jay , Liverpool Posted on 26/10/2018 , work completed 26/10/2018
Prompt and professional.
Customer Service
Quality
Value
Excellent job, carried out by James and Tom in a cheerful, clean and professional manner.
Which? Trusted Traders Consumer Posted on 05/12/2018 , work completed 05/12/2018
Boiler replacement
Customer Service
Quality
Value
One fitter and apprentice replaced our ageing boiler. They arrived on time and undertook the work with thorough professionalism. Their work was clean and neat and they were both pleasant and helpful. The job was completed within the estimated time. The Bosch Easy Control system did not have easy instructions for programming but our fitter went the extra mile (or two) to make sure that we (and he) thoroughly understood it. This was a completely satisfactory experience. Thoroughly recommended
Edward Jackson Posted on 15/11/2018 , work completed 15/11/2018
Brilliant workers.
Customer Service
Quality
Value
Excellent workers and very tidy and caring with it. Always on time, everything went smoothly and calmly. Very pleased with the company and especially James & Chalse.
Maureen, Merseyside Posted on 24/05/2019 , work completed 24/05/2019
Amazing job.
Customer Service
Quality
Value
Would highly recommend Tower Heating. James, George and Kieran fitted a new boiler. Excellent job, Great service, very helpful explaining things, left everywhere spotless. Professional work as a team.
Lorraine, Merseyside Posted on 08/05/2019 , work completed 08/05/2019
Brilliant job.
Customer Service
Quality
Value
Very pleased with James & Kieran's work. They were friendly, hard working, arrived on time and cleaned up after themselves, would definitely recommend Tower Heating.
Lynne, Merseyside Posted on 25/04/2019 , work completed 25/04/2019
Absolutely brilliant
Customer Service
Quality
Value
The work was done with friendly happy work by James and Tom, very happy with everything. Would recommend them to anyone. Laura a happy woman.
Which? Trusted Traders Consumer Posted on 04/04/2019 , work completed 04/04/2019
Prompt response to problem.
Customer Service
Quality
Value
Replace motor in hot water/heating valve system Friendly and polite staff. Problem resolved quickly by experienced plumber. Follow-up call to check everything was satisfactory.
David, Merseyside Posted on 31/07/2019 , work completed 30/07/2019
Great service, keep it local at the difficult times.
Customer Service
Quality
Value
Very good booking process. Lee arrived dead on time, fully masked up and fully aware of social distancing. Our boiler is in the garage and he didn't come in the house which was welcome at these COVID times. Paid him with a cheque so I don't need to do anything else. The place was spotless after he had finished. I have used Tower heating last year after cancelling a well known gas service plan and very pleased with the way this has worked out. If your looking for a local high quality and friendly heating firm look no further.
Customer in Merseyside Posted on 22/07/2020 , work completed 22/07/2020
The trader replied (on 02/09/2020)
Thanks so much for recommending us and for taking the time to share your experience, we really appreciate it! It's great to hear that you're happy with our service, especially having switched to us from a national company's service plan. Thanks as well for sharing your experience of the extra safety measures we've put in place and how courteously Lee has handled it. It'll really help our future customers to feel comfortable inviting us to their house.
Excellent job
Customer Service
Quality
Value
Tower Heating fitted a new boiler and from start to finish, the service provided was faultless. We had the work done during Covid-19 but George went out of his way to minimise the impact on the household and practised social distancing and other safety measures at all times, as well as doing an excellent job on replacing the boiler! George worked tidily, knew the answers to every question and nothing was too much trouble. Tower Heating have done work for us previously and I wouldn't hesitate in recommending them - the whole team are friendly, approachable, professional and knowledgeable.
Alison, Merseyside Posted on 14/07/2020 , work completed 06/07/2020
The trader replied (on 15/07/2020)
Thanks for taking the time to write such a lovely review Alison and for recommending us. We were really glad to be able to get the heating back up and running for you and your mum after all these weeks. I appreciate, at the onset of the pandemic, how difficult it must have been to choose between going without heating or having engineers in the house and I think your decision to wait and have the work completed when you did was spot on. We're really pleased that you were happy with our work and our service, but were especially pleased that you felt comfortable with the way George handled social distancing as we know this was a major concern. It was a pleasure to meet you both and thanks again for your kind words, Stuart
Very good job
Customer Service
Quality
Value
We are very happy with Tower Heating. Julie in the office is nice to deal with. We requested Lee the engineer because he did such a good job last year. No complaints at all.
Ann, Merseyside Posted on 16/10/2018 , work completed 16/10/2018
Great, professional service.
Customer Service
Quality
Value
Gordon has just fitted our new Worcester Bosch Greenstar. Excellent reliable service - really neat and tidy job - and full marks to Gordon who was a great ambassador for Tower Heating.....even took his boots off every time he came in the house. Thank you.
Schofield Jon Posted on 13/11/2018 , work completed 13/11/2018
Prompt and very good work.
Customer Service
Quality
Value
We were very pleased with Gordon & George, they were always early & very hard workers. Friendly & cleaned up after them.
Barbara, Merseyside Posted on 05/02/2019 , work completed 05/02/2019
A warm and cosy house !
Customer Service
Quality
Value
Following a consultation and a formal quote, Tower Heating supplied and fitted a new boiler, completely re-piped the heating system (ground and first floor) and installed a full set of new radiators. The end result is a loft devoid of pipes, water tanks and hot water cylinder, replaced by a system housed on the ground floor system - brilliant ! Tower Heating were thoroughly professional in all aspects of the project and our installers James and Chase were diligent, conscientious and friendly and made sure we were comfortable while the work were progressing. The house has been transformed to a warm and cosy place with a modern and efficient central heating and hot water system which will undoubtedly reduce our energy costs over the long term, so a big thanks to the team at Tower Heating !
Customer in Merseyside Posted on 26/03/2019 , work completed 18/03/2019