Knowledgeable, professional.
Tower fixed NEST, which my electrician could not get operating. Identified faults in my central heating system and fixed them. Keith and Tom did a great job.
Edward, Merseyside
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Replacement Boiler
Called tower heating to replace my boiler which had broken down. They sent Gordon and Tom round to remove my old one and fit the new, very professional and helpful from start to finish, would recommend both the company and the lads who came round highly
Mike__
Posted on 22/04/2018
, work completed 22/04/2018
Recommended
Fantastic service
Chris & Tim arrived promptly to fit my new boiler, both were very polite and personable. They tidied up after work and even put my boiler cupboard back together for which I am very grateful. Explained the workings of boiler in simple terms. An excellent job. Highly recommend.
Which? Trusted Traders Consumer
Posted on 20/04/2018
, work completed 20/04/2018
Recommended
Fantastic job
Very pleased with company and staff. James and chaise fitted my new boiler and they where absolutely fantastic.
Which? Trusted Traders Consumer
Posted on 06/04/2018
, work completed 06/04/2018
Recommended
Absolute professionals
We were looking to update our old central heating by putting in a new boiler and adding a few radiators. Everything was explained to us about the design. We got a date for the work to be done and then James and George, the engineers came. Everything went to plan and we were consulted throughout the process. We are delighted with the results! We could not have met more pleasant, helpful, considerate and professional people. Thank you so much!
Susan, Merseyside
Posted on 08/05/2018
, work completed 08/05/2018
Recommended
Service
Keith and Chalse arrived on time. Friendly and efficient, excellent service.
Which? Trusted Traders Consumer
Posted on 29/06/2018
, work completed 29/06/2018
Recommended
Friendly yet professional
The work was carried out exactly as we were told and went totally to schedule we were given.
James Frank, Merseyside
Posted on 06/07/2018
, work completed 06/07/2018
Recommended
Above my expectations
Keith arrived on time to carry out a full gas safety check. He worked extremely well and efficiently. I am really pleased with the work carried out - it went well above my expectations. Wouldn't hesitate to have further work carried out by Tower Heating.
Which? Trusted Traders Consumer
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Very good service
Keith arrived promptly, was polite and courteous. The service was done efficiently, and was explained as the work was progressing. Very good service.
Peter, Merseyside
Posted on 27/06/2018
, work completed 27/06/2018
Recommended
Very professional
Very pleased with the workmanship of Danny & Tom from Tower Heating. Both pleasant, neat & tidy and very professional.
Anne, Merseyside
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Our new boiler
Everything about our relationship with Tower has been exemplary. Neil and Greg spent time with us and explained everything about our installation in clear and friendly, non-pressured terms. Installers James and Tom, took care to protect our floor areas, were as inconspicuous as possible, polite and knowledgeable. They left us completely satisfied with the installation, they'll be welcome in our house again.
Geraint, Merseyside
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Boiler replacement , first class company
Had my ageing boiler replaced with a much recommended Worcester Bosch about 2 weeks ago James turned up at exactly the time he said he would and was really friendly and explained exactly what he was going to do and answered all my questions . From that moment on he treated my house with the utmost respect . Chaise joined him on the second day and the job was finished in the two days as quoted . The standard of work is absolutely first class and I don't say this lightly . I fully recommend Tower heating 5 star company ....Thanks again James & Chaise
Jay , Liverpool
Posted on 26/10/2018
, work completed 26/10/2018
Recommended
Prompt and professional.
Excellent job, carried out by James and Tom in a cheerful, clean and professional manner.
Which? Trusted Traders Consumer
Posted on 05/12/2018
, work completed 05/12/2018
Recommended
Boiler replacement
One fitter and apprentice replaced our ageing boiler. They arrived on time and undertook the work with thorough professionalism. Their work was clean and neat and they were both pleasant and helpful. The job was completed within the estimated time. The Bosch Easy Control system did not have easy instructions for programming but our fitter went the extra mile (or two) to make sure that we (and he) thoroughly understood it. This was a completely satisfactory experience. Thoroughly recommended
Edward Jackson
Posted on 15/11/2018
, work completed 15/11/2018
Recommended
Brilliant workers.
Excellent workers and very tidy and caring with it. Always on time, everything went smoothly and calmly. Very pleased with the company and especially James & Chalse.
Maureen, Merseyside
Posted on 24/05/2019
, work completed 24/05/2019
Recommended
Amazing job.
Would highly recommend Tower Heating. James, George and Kieran fitted a new boiler. Excellent job, Great service, very helpful explaining things, left everywhere spotless. Professional work as a team.
Lorraine, Merseyside
Posted on 08/05/2019
, work completed 08/05/2019
Recommended
Brilliant job.
Very pleased with James & Kieran's work. They were friendly, hard working, arrived on time and cleaned up after themselves, would definitely recommend Tower Heating.
Lynne, Merseyside
Posted on 25/04/2019
, work completed 25/04/2019
Recommended
Absolutely brilliant
The work was done with friendly happy work by James and Tom, very happy with everything. Would recommend them to anyone. Laura a happy woman.
Which? Trusted Traders Consumer
Posted on 04/04/2019
, work completed 04/04/2019
Recommended
Prompt response to problem.
Replace motor in hot water/heating valve system Friendly and polite staff. Problem resolved quickly by experienced plumber. Follow-up call to check everything was satisfactory.
David, Merseyside
Posted on 31/07/2019
, work completed 30/07/2019
Recommended
Great service, keep it local at the difficult times.
Very good booking process. Lee arrived dead on time, fully masked up and fully aware of social distancing. Our boiler is in the garage and he didn't come in the house which was welcome at these COVID times. Paid him with a cheque so I don't need to do anything else. The place was spotless after he had finished. I have used Tower heating last year after cancelling a well known gas service plan and very pleased with the way this has worked out. If your looking for a local high quality and friendly heating firm look no further.
Customer in Merseyside
Posted on 22/07/2020
, work completed 22/07/2020
Recommended
Excellent job
Tower Heating fitted a new boiler and from start to finish, the service provided was faultless. We had the work done during Covid-19 but George went out of his way to minimise the impact on the household and practised social distancing and other safety measures at all times, as well as doing an excellent job on replacing the boiler! George worked tidily, knew the answers to every question and nothing was too much trouble. Tower Heating have done work for us previously and I wouldn't hesitate in recommending them - the whole team are friendly, approachable, professional and knowledgeable.
Alison, Merseyside
Posted on 14/07/2020
, work completed 06/07/2020
Recommended
Very good job
We are very happy with Tower Heating. Julie in the office is nice to deal with. We requested Lee the engineer because he did such a good job last year. No complaints at all.
Ann, Merseyside
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Great, professional service.
Gordon has just fitted our new Worcester Bosch Greenstar. Excellent reliable service - really neat and tidy job - and full marks to Gordon who was a great ambassador for Tower Heating.....even took his boots off every time he came in the house. Thank you.
Schofield Jon
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Prompt and very good work.
We were very pleased with Gordon & George, they were always early & very hard workers. Friendly & cleaned up after them.
Barbara, Merseyside
Posted on 05/02/2019
, work completed 05/02/2019
Recommended
A warm and cosy house !
Following a consultation and a formal quote, Tower Heating supplied and fitted a new boiler, completely re-piped the heating system (ground and first floor) and installed a full set of new radiators. The end result is a loft devoid of pipes, water tanks and hot water cylinder, replaced by a system housed on the ground floor system - brilliant ! Tower Heating were thoroughly professional in all aspects of the project and our installers James and Chase were diligent, conscientious and friendly and made sure we were comfortable while the work were progressing. The house has been transformed to a warm and cosy place with a modern and efficient central heating and hot water system which will undoubtedly reduce our energy costs over the long term, so a big thanks to the team at Tower Heating !
Customer in Merseyside
Posted on 26/03/2019
, work completed 18/03/2019
Recommended