Endorsed by Which?

Tower Heating Ltd

4.9

687 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
687 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good job
Customer Service
Quality
Value
I have used Tower for over 20 years. George - H - tradesman, Thomas- B - Apprentice. These 2 present a well worked team, includes good knowledge and installation of the work. Arrived on time, worked hard and produced a good job. No change there.
Reginald John, Merseyside Posted on 28/01/2019 , work completed 28/01/2019
Great Work
Customer Service
Quality
Value
Just had George and Tom install a new Worcester Boiler for our house. They were both punctual, polite, courteous, quiet and tidy. After the installation was complete George explained everything about it and gave me all the information I needed and told me about the Guarantee and yearly maintenance etc. They were both very professional and I would recommend Tower Heating to anyone.
Customer in Merseyside Posted on 25/01/2019 , work completed 25/01/2019
New Worcester Bosch Boiler Fitted.
Customer Service
Quality
Value
George & Tom arrived bright and early with big smiles on their faces. Work was quietly and efficiently carried out by both on the first day and then later by George on his own. Can't fault either of them. They were polite, considerate and pleasant and the house was left spotless. The new boiler is top notch. House is nice and warm and there is no end of hot water. That, together with two nice pleasant lads who worked hard to achieve perfection. What more could you ask for? I would have no hesitation in recommending Tower Heating.
Customer in Merseyside Posted on 19/01/2019 , work completed 19/01/2019
Brilliant job
Customer Service
Quality
Value
I have no hesitation in recommending.
Edward, Merseyside Posted on 17/01/2019 , work completed 17/01/2019
Not disappointed, once again!
Customer Service
Quality
Value
There are few times when you have work undertaken at home, and you are 100% satisfied. We have used Tower Heating numerous times over nearly 30 years, and haven’t been disappointed yet. New pressurised hot water system recently installed, which was delivered on time with workman ship of the highest standard. We have never hesitated to recommend Neil and his team to our friends and family, and will continue to do so. They do drink a lot of tea, though!
Customer in Merseyside Posted on 10/01/2019 , work completed 07/12/2018
Fantastic work
Customer Service
Quality
Value
Engineers were James and Tom, great lads. Prompt, professional and knowledgeable. Really clean work too - no mess. I am delighted at the standard of the job and products.
Dave, Merseyside Posted on 09/01/2019 , work completed 09/01/2019
New Radiators
Customer Service
Quality
Value
I have just had a very positive with Tower Heating. The work carried out by Lee and Tom was first class, no mess and was competed on time as agreed. My wife even remarked that they were so good you wouldn't know they had been in the house !! From Greg with the initial consultation, to Laura in the office....the whole experience was excellent and I would have no hesitation in recommending them. Thank you Tower Heating !!
Customer in Merseyside Posted on 19/12/2018 , work completed 13/12/2018
Central heating boiler installation
Customer Service
Quality
Value
Good standard of expertise demonstrated in supplying and installing a gas centre heating system. Good ability in centre heating demonstrated by all who took part (3 men) job on price and good time.
David, Merseyside Posted on 12/12/2018 , work completed 12/12/2018
Prompt and professional.
Customer Service
Quality
Value
Excellent job, carried out by James and Tom in a cheerful, clean and professional manner.
Which? Trusted Traders Consumer Posted on 05/12/2018 , work completed 05/12/2018
First class job!
Customer Service
Quality
Value
James and Tom did a fabulous job of installing our new boiler. Utterly professional, left everywhere spotless and were a pleasure to have in the house. Very impressed, as ever, with the high standards of the heating. Thank you.
Clare, Merseyside Posted on 29/11/2018 , work completed 29/11/2018
Great service.
Customer Service
Quality
Value
Polite and efficient work by a knowledgeable individual.
Philip, Merseyside Posted on 29/11/2018 , work completed 29/11/2018
Professional
Customer Service
Quality
Value
Very professional, well mannered and helpful. Easy going. Respectful towards house and surroundings. Clean. Would definitely pass on my recommendation to others.
Sheila, Lancashire Posted on 27/11/2018 , work completed 27/11/2018
Our new boiler
Customer Service
Quality
Value
Everything about our relationship with Tower has been exemplary. Neil and Greg spent time with us and explained everything about our installation in clear and friendly, non-pressured terms. Installers James and Tom, took care to protect our floor areas, were as inconspicuous as possible, polite and knowledgeable. They left us completely satisfied with the installation, they'll be welcome in our house again.
Geraint, Merseyside Posted on 27/11/2018 , work completed 27/11/2018
Brilliant job
Customer Service
Quality
Value
Quality job, James and Tom carried out the work, expertly, cannot fault anything.
John, Merseyside Posted on 23/11/2018 , work completed 23/11/2018
Great job
Customer Service
Quality
Value
Faultless service, engineers came really quickly and rectified problem within two days. They were tidy, polite and cleaned up after themselves. Wouldn’t hesitate using them again! Thanks!
Customer in Merseyside Posted on 16/11/2018 , work completed 15/11/2018
Boiler replacement
Customer Service
Quality
Value
One fitter and apprentice replaced our ageing boiler. They arrived on time and undertook the work with thorough professionalism. Their work was clean and neat and they were both pleasant and helpful. The job was completed within the estimated time. The Bosch Easy Control system did not have easy instructions for programming but our fitter went the extra mile (or two) to make sure that we (and he) thoroughly understood it. This was a completely satisfactory experience. Thoroughly recommended
Edward Jackson Posted on 15/11/2018 , work completed 15/11/2018
Great, professional service.
Customer Service
Quality
Value
Gordon has just fitted our new Worcester Bosch Greenstar. Excellent reliable service - really neat and tidy job - and full marks to Gordon who was a great ambassador for Tower Heating.....even took his boots off every time he came in the house. Thank you.
Schofield Jon Posted on 13/11/2018 , work completed 13/11/2018
Excellent job
Customer Service
Quality
Value
I used Tower for the first time to replace boiler & 2 radiators because of very positive online feedback. I was not disappointed. James & Tom completed job under planned time with minimal disruption & no mess. Very pleased & have no hesitation in recommending them.
David Hancock Posted on 13/11/2018 , work completed 13/11/2018
Excellent
Customer Service
Quality
Value
Gordon and Tim did a great job. Cheerful, respectful and listened.
Malcolm, Merseyside Posted on 08/11/2018 , work completed 08/11/2018
Replaced a 50 year old boiler without fuss!
Customer Service
Quality
Value
Couldn't fault the level of support and service we received from Tower Heating. Made light was a very difficult installation - replacing an old 50 year boiler (cast iron) that was housed in the cellar with steel pipework. James and his able assistant did a fantastic job, no fuss, very tidy and couldn't do enough for us! Would have no hesitation in recommending Greg and his team. Great job - thank you.
Dave, Merseyside Posted on 31/10/2018 , work completed 31/10/2018
Boiler replacement , first class company
Customer Service
Quality
Value
Had my ageing boiler replaced with a much recommended Worcester Bosch about 2 weeks ago James turned up at exactly the time he said he would and was really friendly and explained exactly what he was going to do and answered all my questions . From that moment on he treated my house with the utmost respect . Chaise joined him on the second day and the job was finished in the two days as quoted . The standard of work is absolutely first class and I don't say this lightly . I fully recommend Tower heating 5 star company ....Thanks again James & Chaise
Jay , Liverpool Posted on 26/10/2018 , work completed 26/10/2018
Excellent work, very neat and tidy
Customer Service
Quality
Value
Gordon Davies and Tom Bonner fitted my new boiler and two radiators. They were very friendly and kept me informed of all ongoing work. I was expecting a lot of cleaning up afterwards but everything was left clean and tidy. I'm delighted with my new boiler and radiators. I'd been recommended Tower Heating by a friend and very pleased that I went with them.
Francis Posted on 26/10/2018 , work completed 26/10/2018
Thorough & tidy.
Customer Service
Quality
Value
Tower fitted a new combi boiler to replace a 12 year old boiler that had a cylinder tank. They planned well, were on time for the full 3 days of installation and communicated well. They were very clean & tidy in their work. We had used Tower to replace our heating system in our previous address and my son also had them do the same in his house in Formby. A top firm. Thanks to Gordon Davis with Tom Banner, Tom Shaw & Gregg Tomlinson for their prompt action. Can recommend.
Brian, Merseyside Posted on 26/10/2018 , work completed 26/10/2018
Boiler emergency? - no problem!
Customer Service
Quality
Value
Within an hour of our phone call, the boiler fault had been diagnosed and a temporary fix made giving us hot water and heating again. The permanent solution was completed a couple of days later, together with a couple of other improvements to keep us on the straight and narrow. Gordon told us exactly what he needed to do and took all the steps necessary to keep our carpets clean - a big issue for us! Great job and well done. We would certainly recommend Tower Heating to others - prompt, professional, considerate service with a smile.
Michael Hussey Posted on 24/10/2018 , work completed 24/10/2018
Emergency call out - prompt visit & efficient.
Customer Service
Quality
Value
Emergency call out for leaking WC water inlet. Visited within 1 hour & sorted the problem out quickly & efficiently. Both tradesmen Tom & James very competent & courteous.
Jon, Merseyside Posted on 23/10/2018 , work completed 23/10/2018