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Tower Heating Ltd

4.9

687 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 12.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
687 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Extensive job completed to a very high standard
Customer Service
Quality
Value
The heating engineer allocated to the job worked diligently from start to finish, ably assisted by an enthusiastic senior apprentice. Throughout the six days of work I was kept fully informed about progress being made and consulted whenever a decision needed to be made, for example, the exact positions of additional radiators. I'm also a tradesman and was fully appreciative of skill and expertise on show, and the pride in the job - including treating our home with utmost respect. This was an extensive and challenging domestic project requiring very significant investment. I consider what we received to be good value for money and I'm glad we chose such a reputable company with a highly impressive track record.
Andy B Posted on 22/10/2018 , work completed 22/10/2018
Pleasant and professional
Customer Service
Quality
Value
Cannot fault them in any way. Pleasant and professional. Very neat and tidy.
David, Merseyside Posted on 20/10/2018 , work completed 20/10/2018
Boiler installation
Customer Service
Quality
Value
We had a new central heating boiler installed. Greg did the preliminary visit to assess the work. All aspects of the visit were professional, from prompt arrival through to follow up with clear breakdown of prices. The engineers were hard working & especially cheerful. Gordon had great expertise and took a pride in his work. Even the trickiest aspects of fathoming out some previous awful pipework, didn't faze him. He worked efficiently with George H & Tom B and together they were a great team. Always happy & approachable.
Keith, Merseyside Posted on 16/10/2018 , work completed 16/10/2018
Very good job
Customer Service
Quality
Value
We are very happy with Tower Heating. Julie in the office is nice to deal with. We requested Lee the engineer because he did such a good job last year. No complaints at all.
Ann, Merseyside Posted on 16/10/2018 , work completed 16/10/2018
Excellent service
Customer Service
Quality
Value
Very polite, prompt, very efficient. Excellent service. Would highly recommend. Thanks George.
Linda, Merseyside Posted on 06/10/2018 , work completed 06/10/2018
Professional
Customer Service
Quality
Value
George worked in a safe and professional manner, and was helpful and polite.
David, Merseyside Posted on 05/10/2018 , work completed 05/10/2018
The very best of a job they knew their craft
Customer Service
Quality
Value
How can the fitting of a new CH boiler be a painless and a pleasant experience but James and Tom B were so professional, respectful, courteous and above all a first class (with honours) 3 days of seamless trust and I am so very thankful to them.
Lyn, Merseyside Posted on 02/10/2018 , work completed 02/10/2018
A happy customer.
Customer Service
Quality
Value
Very happy with the work done and impressed with the two workmen, George and Chaise, both were very polite, diligent and professional.
Brendan Barrie, Merseyside Posted on 20/09/2018 , work completed 20/09/2018
Customer Service
Quality
Value
Helen, Merseyside Posted on 14/09/2018 , work completed 14/09/2018
My review
Customer Service
Quality
Value
Very efficient, pleasant workmen. Worked very hard, very tidy.
Anne-Marie, Merseyside Posted on 03/09/2018 , work completed 03/09/2018
Fantastic job
Customer Service
Quality
Value
Tower Heating have just fitted my Worcester Bosch Boiler and I am so pleased with how the company and fitters, James and Tom, worked in my house - really professional. I would recommend them always as the best!
Lilian, Merseyside Posted on 24/08/2018 , work completed 24/08/2018
Boiler replacement
Customer Service
Quality
Value
Boiler replacement was done in good time as agreed. The work carried out in professional manner and good knowledge of product. The work place was left clean and tidy. Everything was explained to us. Engineers were Gordon and George.
Graham, Merseyside Posted on 22/08/2018 , work completed 22/08/2018
First class - highly recommended
Customer Service
Quality
Value
We were very happy with the service from beginning to end. Our service engineers James and Tom efficient and pleasant.
Richard, Merseyside Posted on 13/08/2018 , work completed 13/08/2018
Fantastic job
Customer Service
Quality
Value
Excellent workers. Been a pleasure having them working in our home. Everywhere left very tidy, would recommend them to anyone. Thank you.
Which? Trusted Traders Consumer Posted on 07/08/2018 , work completed 07/08/2018
Highly recommend
Customer Service
Quality
Value
Tower heating installed & replaced a new boiler & several radiators over a week in August. They worked 8.30 - 5 every day, they worked hard and efficiently, they were friendly, polite and made us feel that our job was important to them. Would highly recommend this company. Special mention for the 2 Georges.
Clifford, Merseyside Posted on 01/08/2018 , work completed 01/08/2018
Brilliant job
Customer Service
Quality
Value
From start to finish a very friendly professional job with real nice people.
Jackie, Merseyside Posted on 31/07/2018 , work completed 31/07/2018
Quite amazing
Customer Service
Quality
Value
I was dreading the installation of my new boiler but need not have worried due to the wonderful work by James and Chaise. They carried out the work with minimal disruption to the household, every step was explained to me. When they left, apart from the new boiler, there was no evidence of the having been there - everything was put back in place and all debris removed. They are a credit to Tower Heating. Thanks James and Chaise.
Catherine, Merseyside Posted on 30/07/2018 , work completed 30/07/2018
Fantastic pair
Customer Service
Quality
Value
Chris and George Hayes were fantastic from start to finish. Would highly recommend this company and there two workers. Thank you.
Which? Trusted Traders Consumer Posted on 25/07/2018 , work completed 25/07/2018
Great customer service!!
Customer Service
Quality
Value
Friendly and attentive installation team, a job well done.
Colin, Merseyside Posted on 25/07/2018 , work completed 25/07/2018
Outstanding professionals
Customer Service
Quality
Value
James and Tom installed a Combi boiler and full central heating, this was done efficiently. They were friendly helpful in every way. It was an excellent service.
Which? Trusted Traders Consumer Posted on 23/07/2018 , work completed 23/07/2018
Excellent job!
Customer Service
Quality
Value
Installation of my new boiler was carried out by Tom and Chris in a friendly and professional manner. There was little mess or disturbance and Chris carefully explained what he was doing and why. The boiler was commissioned and everything fully explained to me. Would thoroughly recommend Tower Heating to anyone.
Which? Trusted Traders Consumer Posted on 18/07/2018 , work completed 18/07/2018
Excellent job
Customer Service
Quality
Value
Excellent job, well done. The workmen were pleasant and explained things as they went along. We commend their efficiency and well-organised systems of work.
Which? Trusted Traders Consumer Posted on 13/07/2018 , work completed 13/07/2018
We were VERY impressed by the service provided by Tower Heating from start to finish.
Customer Service
Quality
Value
Tower Heating attended promptly and when they said they would. Greg, Chris, George and Keith were all very polite, professional and knowledgeable. Greg initially explained our options at length and provided us with quotes for placing our new boiler in 2 different places. During the actual work, they discussed options re the siting of pipework and filters etc with us rather than just go ahead themselves. Chris’s new pipework in our garage was extremely neat and tidy and they managed to get replacement house bricks nearly identical to ours to make good where the old flue had been. Chris’s bricklaying skills were superlative and it is now difficult to see where the new patch is. George worked tirelessly in our very hot loft (during a heatwave) and Keith discussed options re the siting of our new stat/controller with us and fully informed me which of the old electrical controllers were disconnected and safe to remove when we decorate. They took all the waste away and cleaned up after themselves regularly, even refusing to let me help by brushing the side passage myself. All in all, we were very impressed by the service provided by Tower Heating. It was probably the most pleasant instance of having workmen in our house that we have ever experienced and we would not hesitate to recommend them to others or use them again ourselves.
Colin. Posted on 11/07/2018 , work completed 11/07/2018
Boiler service
Customer Service
Quality
Value
The boiler was serviced today. Keith was very helpful and professional.
Sue, Merseyside Posted on 11/07/2018 , work completed 11/07/2018
Excellent work
Customer Service
Quality
Value
Team Gordon & Tom did a great job fitting our new Worcester 28 CDI compact combination boiler. It was far from easy but they sorted problems and were very professional, hard workers and extremely helpful. Tower Heating are always reliable and are first choice.
Colin, Merseyside Posted on 09/07/2018 , work completed 09/07/2018